Visibility & Security: Critical Issues in Supply Chain Today

SupplyChainBrain
9 Jan 202309:10

Summary

TLDR在这段视频脚本中,讨论了供应链中可见性和安全性这两个至关重要的问题。Louise DeCosta,微软全球物流总监,和Barry Conlon,Overhaul的首席执行官,共同探讨了这些问题。Louise强调了安全性对于微软在产品运输过程中的重要性,并指出这是一个国际性问题,需要全面考虑。Barry解释了为什么安全性问题日益严重,包括供应链的脆弱性以及犯罪分子对供应链的攻击。他们讨论了全球环境中的“黑洞”区域,即供应链完整性特别成问题的地方,如巴西和墨西哥。Louise提到微软作为一家国际公司,也在世界各地制造和采购产品,面临的安全挑战。Barry和Louise还讨论了微软与Overhaul的合作关系,以及如何通过技术提高供应链的可见性和完整性。最后,他们展望了未来,讨论了为了加强供应链安全可能需要的额外能力和技术,包括与执法部门的数字化合作。

Takeaways

  • 📈 **供应链安全和可见性**:供应链安全和可见性是当今供应链面临的两大关键问题。
  • 🌐 **全球性问题**:供应链安全问题是一个国际性问题,影响全球各地。
  • 🚦 **风险增加**:产品在运输过程中的风险增加,尤其是当货物处于静止状态时。
  • 🔍 **供应链可见性**:供应链的可见性不仅关乎知道货物的位置,还包括了解货物的状态和安全性。
  • 🚨 **脆弱性与攻击**:犯罪分子会针对供应链中的脆弱环节进行攻击,以获取利益。
  • 📊 **数字化与大数据**:供应链的数字化和大数据应用对于提升供应链的可见性和完整性至关重要。
  • 🔒 **供应链完整性**:供应链的完整性不仅涉及防止货物丢失,还包括防止恶意篡改或植入。
  • 🤝 **公私合作伙伴关系**:通过公私合作伙伴关系,利用技术实现信息的快速传递,以提高应对供应链安全问题的能力。
  • 🚀 **技术进步**:技术的发展,如数字化执法参与和全球响应机制,对于加强供应链安全至关重要。
  • 🌟 **微软与Overhaul的合作**:微软与Overhaul的合作正在不断深化,涵盖了从设备供应链到Azure生态系统的多个领域。
  • ⛓ **供应链的多元化与风险**:随着供应链的多元化,风险管理变得尤为重要,需要合作伙伴共同确保供应链的安全。

Q & A

  • 供应链中目前最关键的两个问题是什么?

    -供应链中目前最关键的两个问题是可见性和安全性。

  • Louise DeCosta 在微软担任什么职位?

    -Louise DeCosta 是微软全球物流的主管。

  • 为什么供应链的安全性现在变得更加重要?

    -供应链的安全性变得更加重要,因为供应链的脆弱性被犯罪分子所利用,他们利用供需关系进行非法活动,导致供应链受到攻击的风险增加。

  • Barry Conlon 认为供应链中的哪些环节特别容易受到攻击?

    -Barry Conlon 认为在供应链中,像港口、仓库和卡车停靠站等货物集中的地方特别容易受到攻击。

  • Louise 提到的“全画面”问题指的是什么?

    -“全画面”问题指的是在考虑供应链安全时,需要考虑整个供应链的每一个环节,而不仅仅是某一特定部分。

  • 为什么供应链的可见性不仅仅是知道货物在哪里,还包括货物的状态和安全性?

    -供应链的可见性不仅仅是知道货物的位置,还包括了解货物的实际状态和安全性,这样企业才能基于这些信息做出更明智的决策,比如规划运输路线或避免风险区域。

  • Barry Conlon 认为未来供应链安全需要哪些额外的能力?

    -Barry Conlon 认为未来供应链安全需要包括数字化执法合作、全球响应能力以及快速有效地与执法机构共享信息的能力。

  • Microsoft 和 Overhaul 之间的合作关系是如何开始的?

    -Microsoft 和 Overhaul 之间的合作关系开始于 Microsoft 对供应链安全问题的担忧,他们寻求 Overhaul 的帮助来提高其供应链的安全性。

  • Louise DeCosta 如何看待与 Overhaul 的合作关系?

    -Louise DeCosta 认为与 Overhaul 的合作关系对于确保微软的供应链安全至关重要,并且她看重 Overhaul 在数据处理和风险规避方面的能力。

  • Overhaul 如何看待与 Microsoft 的合作关系的未来发展?

    -Overhaul 认为与 Microsoft 的合作关系将继续发展,他们不仅将 Microsoft 视为重要客户,还将利用 Microsoft 的生态系统,如 Azure,来提供更丰富的服务和解决方案。

  • 为什么说供应链的完整性是一个双向问题?

    -供应链的完整性是一个双向问题,因为它不仅涉及到防止货物被盗或丢失,还需要确保没有恶意的外部因素影响产品,比如确保技术安全,防止任何不良的影响。

  • Overhaul 如何帮助其客户提高供应链的可见性和完整性?

    -Overhaul 通过其技术平台提供供应链的可见性和完整性,帮助客户监控货物的位置和状态,并与执法机构建立数字化的联系,以便在需要时快速响应。

Outlines

00:00

🔒 供应链安全与可见性的挑战

在本段落中,主持人与微软全球物流总监Louise DeCosta和Overhaul的CEO Barry Conlon讨论了供应链中安全和可见性的两个关键问题。Louise指出,随着产品进入市场,安全问题始终是一个主要关切,尤其是在当前国际环境下,风险无处不在。Barry强调,供应链的脆弱性吸引了犯罪分子的注意,他们利用供应链的弱点进行攻击,尤其是在货物静止时风险最高。此外,Louise和Barry讨论了全球供应链的挑战,包括在巴西、欧洲和墨西哥等地区供应链完整性面临的特殊问题。

05:02

📈 微软与Overhaul合作的未来展望

在第二段落中,Barry和Louise讨论了微软与Overhaul合作关系的起源和发展。Barry提到,自从他们上次讨论以来,合作关系已经发展得非常好,微软不仅是Overhaul的重要客户,还利用其服务来提高供应链的可见性和完整性。他们讨论了供应链完整性的重要性,不仅关注产品被盗或丢失,还担心产品被恶意篡改。Barry还提到了未来可能需要的额外能力,包括与执法机构的数字化合作,以及如何通过技术提高全球响应速度。Louise强调了供应链多样化带来的风险和机遇,并表达了与Overhaul等合作伙伴合作以确保供应链安全的愿望。

Mindmap

Keywords

💡供应链

供应链是指产品从生产到消费的整个流程,包括原材料采购、生产制造、物流运输、分销零售等环节。在视频中,供应链的安全和可见性是讨论的核心主题,因为它们对企业运营至关重要。例如,Louise提到,微软在将产品推向市场时,需要考虑如何保护这些产品,这涉及到供应链的安全性。

💡安全性

安全性通常指保护系统、数据和信息不受未授权访问、损坏或破坏的状态。在视频讨论中,安全性是供应链管理中的一个重要议题,特别是随着全球供应链的复杂性增加,安全风险也随之增加。例如,Barry提到,供应链的脆弱性吸引了不法分子的注意,他们利用供应链的弱点进行非法活动。

💡可见性

可见性在供应链管理中指的是能够实时监控和追踪产品从生产到交付的每一个环节。视频中强调了可见性对于提高供应链效率和安全性的重要性。Louise提到,微软利用可见性不仅来追踪产品的位置,还包括了解产品的状态和安全性。

💡全球化

全球化是指产品、服务和资本在全球范围内的流动和交换。视频中提到,全球化使得供应链更加复杂,但也带来了新的安全挑战。Barry指出,供应链的全球化意味着风险无处不在,每个环节都可能成为攻击的目标。

💡物流

物流涉及商品的运输、仓储和分销,是供应链中的关键环节。视频中,Louise作为微软的全球物流总监,讨论了物流在确保供应链安全中的作用,尤其是在产品运输过程中的安全问题。

💡风险管理

风险管理是指识别、评估和控制可能对企业造成负面影响的风险的过程。在视频中,风险管理是供应链安全讨论的一个重要部分。Louise提到,通过可见性,微软可以识别风险并进行规划,以避免潜在的问题区域或运输路线。

💡数字化

数字化是指将信息或流程转换为数字格式的过程,以提高效率和效果。视频中讨论了数字化在供应链管理中的应用,特别是如何通过技术提高供应链的可见性和安全性。Barry提到,他们正在努力实现执法机构的数字化参与,以便在全球范围内更有效地响应供应链安全事件。

💡合作伙伴关系

合作伙伴关系是指不同组织之间的协作关系,旨在实现共同的目标。在视频中,微软与Overhaul的合作关系被强调为提高供应链安全性的关键。Louise提到,微软与Overhaul的合作不仅涉及设备供应链,还包括利用Azure生态系统的其他领域。

💡公共-私人伙伴关系

公共-私人伙伴关系是指政府和私营部门之间的合作,以共同解决社会问题或提供服务。视频中提到,Overhaul与微软合作,建立了一个全球响应网络,这是一个公共-私人伙伴关系的实例,旨在提高全球供应链的完整性。

💡执法

执法通常指政府机构执行法律和维护秩序的行为。在视频讨论中,执法的数字化被提出作为一种提高供应链安全性的方法。Barry提到,他们正在与执法机构合作,通过技术实现信息的快速传递,以便在需要时能够迅速采取行动。

💡产品完整性

产品完整性指的是产品在整个供应链中保持其质量和安全性的状态。视频中,Barry强调了产品完整性的重要性,指出不仅需要防止产品被盗,还要防止恶意篡改或植入,这对于像微软这样的科技公司尤其重要。

Highlights

供应链的可见性和安全性是当今最紧迫的两个问题。

微软全球物流总监Louise DeCosta和Overhaul的CEO Barry Conlon讨论了这些问题。

安全性是微软在产品运输时的首要关注点,尤其是在全球范围内。

供应链的脆弱性导致全球范围内的攻击事件增加,尤其是在货物停留时。

供应链的完整性受到威胁,不仅是货物被盗,还担心货物被非法添加或篡改。

巴西和墨西哥等地区在供应链完整性方面面临挑战。

欧洲和美国部分地区也出现了供应链安全问题。

微软与Overhaul的合作不仅关注设备供应链,还扩展到了包括Azure在内的其他领域。

Overhaul提供的服务帮助微软和其他公司提高了供应链的可见性和完整性。

供应链的数字化和大数据对于提高供应链的安全性至关重要。

Overhaul正在与执法部门合作,通过技术实现全球范围内的快速响应。

微软是即将宣布的全球响应标准的创始成员之一。

公共与私营部门的合作将通过技术链接全球执法机构,提高供应链的完整性。

数字化信息的快速传输将使执法机构能够更有效地执行任务。

微软将继续与Overhaul等合作伙伴合作,以确保其全球供应链的安全。

供应链的多样化带来了机遇,同时也带来了风险,微软需要确保其供应链的安全。

微软与Overhaul的合作关系被视为差异化的关键,特别是在处理数据方面。

Transcripts

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[Music]

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thank you

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visibility and security the two most

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critical issues in Supply chains today

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to talk about it I'm joined by Louise

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DeCosta he is director of global

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logistics with Microsoft hello Louise

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hibo how are you thank you very much for

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being with me thanks for having me and

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I'm joined by Barry conlon he is CEO of

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overhaul hello Barry let's see again let

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me ask you first Louise just to talk

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about what are your big concerns in the

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world of security and visibility today

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at Microsoft well Bob um you know

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security remains I think on the stage

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for us when you know we bring any

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products to the road and what we have

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seen is an increased uh risk uh anywhere

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actually we saw examples of what

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happened in the US in terms of what's

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happening in Europe so it remains top

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you know front and center for us on how

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we're securing the products and it's an

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international problem is it not it's

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multimodal it's everywhere every

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specific part where you think it's

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particularly uh particularly vital it's

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just the whole picture the whole picture

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yeah yeah Barry why do you think that is

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the case that that security is becoming

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more of an issue uh these days well I

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think Supply chains on everybody's mind

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these days it's a it's used to be the

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kind of sleepy side of everybody's kind

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of world but now it's kind of it's to to

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talk at the table at the dinner table

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about we can't get baby formula there's

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shelves that are empty the bad guys

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watch this too and they understand you

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know supply and demand just as well as

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any Logistics professional and the

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targeting of of vulnerable product is a

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very very lucrative uh Endeavor for and

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globally and every part of the world you

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know where Supply chains are constrained

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it also means Supply chains are are

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slowing down in some cases and when

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Freight's at rest it's at risk so that's

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why we're seeing an explosion of attacks

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against uh Supply chains so supply chain

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integrity

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uh using visibility is is you're getting

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you know more buying for your book based

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on the fact that you can actually know

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where stuff is but actually you know

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what condition it's in and how secure it

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is yeah again it is an international

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problem almost like but are there any

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particular kind of so-called black holes

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where things visibility is a particular

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problem where do you see that occurring

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yeah typically when you look at the

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global

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um environment

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and you know my colleague here uh Luis

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is is a Brazilian and he would know very

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well that Brazil is considered one of

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the more

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um challenging environments from a

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supply chain Integrity standpoint but so

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is parts of Europe Mexico would be

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another example these are locations

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where supply chain Integrity is taken as

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a form a foregone conclusion it's part

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of the process but now we're seeing it

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creep into other places like the EU

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where

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you know

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supply chain integrity was seen as a

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secondary thing but now the criminals

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are shifting they're Focus to areas

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where there's more vulnerability and

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that's just about everywhere the freight

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gathers such as ports

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um you know warehousing and truck stops

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places like that where they know they

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can have easy readily access to Cargo

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and strike and Microsoft of course

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Louise you are an international company

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you manufacture and Source from all over

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the world any particular parts of the

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world of particular concern as as Barry

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is telling me now Europe has now come

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into the picture how do you see the

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global picture in terms of security yeah

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very very similar I think we have

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experienced uh problems in Europe

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especially Central Europe but we have

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also seen problems in the U.S like what

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we saw happening in the west coast uh

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with rail Transportation uh it expanded

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into other parts of the country as well

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like in Memphis area so risk is aware I

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think Barry said well a product at rest

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is definitely an issue

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and what we do with divisibility it's I

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think it's important to note that not

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only having the visibility but what do

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we do with that so if I know an error

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that there is a risk there's perhaps a

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planning that we can do to avoid that

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area or avoid that Transportation Route

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or avoid certain things that can cause

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attention of these yeah good point

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because everybody talks about the need

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for supply chain visibility as if that

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were the end game right well now I can

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see everything but what am I going to do

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now now I can see everything now we've

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talked before about the Microsoft

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overhaul relationship how it kind of how

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it began but bring us up to date a

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little bit Louise what was the original

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concern that Microsoft had what kind of

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made it think about going with going to

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overhaul to help it with its security

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issues so the relationship is growing uh

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not only with the you know device supply

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chain but other areas of the company

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including Azure you know taking

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advantage of our ecosystem as a company

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very soon how do you see this

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relationship evolving since from its

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origin yeah it's it's you know it's been

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I think about five months since we last

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spoke about this and it's really

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developed very well so we see the

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Microsoft opportunity and the

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partnership in two ways one is their one

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of our most important customers and they

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use our services and that's what really

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brought us the attention of of their

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leadership group to say hey we've also

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got lots of companies that rely on

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Microsoft for you know as Louis said the

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Azure ecosystem comes with a very you

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know feature-rich around apps and

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services that you can offer from a CRM

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all the way to kind of a team's uh

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engagement with their with their video

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technology so we're seeing in the same

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so that we can we can help our our

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customers when they come to us and say

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look we need supply chain visibility but

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we need Integrity a lot of companies

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particularly in the global set today are

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not just worried about someone taking

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something out but if you're Microsoft

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you're also worried about someone

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putting something in

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and integrity is a two-way street you

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don't necessarily just concern yourself

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about theft or shrinkage you're also

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worried about is my tech secure is there

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any nefarious influence going on with

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that that's a really important aspect of

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integrity and these guys are ahead of

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the game as they always are when they're

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bringing D Solutions to the customers

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that are coming to them and saying look

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we need help now as you know Barry the

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whole world of security is a constant

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game of catch-up and it's an arms race

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with the bad guy that's right the bad

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guys are always trying to get ahead and

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the good guards are always trying to get

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ahead of them God because I'm just

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wondering if you could kind of give me a

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look forward picture how do you think

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what is going to be required in the

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future what might additional kinds of

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capabilities do you think might we need

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in order to cement this security well to

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give an example it's a great question

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about because everybody's been talking

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about supply chain digitization Big Data

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as a relation supply chain for what is

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it now 10 years

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not a lot of people are talking about

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law enforcement digitization and how do

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we engage the outside agencies that we

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only want to call when we need them and

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when you're talking about this global

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environment and you're talking about a

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different set of police response

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protocols from four different agencies

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in Mexico digitizing that engagement is

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something that we've been working on

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with our technology set for the last

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like two or three years we're about to

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announce a partnership that will give us

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a Global Response formally Microsoft is

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a key founding member so it's a

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standards body as it relates to an uh

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Integrity of supply chain so we're doing

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what we're calling a public-private

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partnership it'll be our technology

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linking law enforcement globally in 172

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countries which is you know the

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Microsoft of the world you know apparel

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companies technology companies people

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that cared about supply chain Integrity

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so it'll be a digital transfer of

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information when law enforcement is

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really needed and quickly and that means

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they have all the information they will

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need directly delivered to a smartphone

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that means they can recover the product

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and that's one of the reasons why we've

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been successful in recoveries

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in the last Microsoft example we have

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our Luis mentioned the us being a tread

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area which was not always the case

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um it was about 30 minutes before we got

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the full chocolate back so it was still

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running the engine was still running

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when law enforcement got there so if

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that's enabling the professionals to do

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their job in a more effective way how do

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you see the future of Microsoft in terms

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of your future needs for security Louise

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you continue to evolve I think you know

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we talked about integrity that is a an

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important thing for us when we think

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you know the supply chain is

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diversifying right we're bringing

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products from all over the world and

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when we think about that an opportunity

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exists for a risk that is how we want to

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make sure that we're partnered with you

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know overhaul and other partners of ours

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also to secure our supply chain secure

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the information and also be able to do

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something with that data which is the

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differentiator that we see in our

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relationship with overhaul thanks so

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much Louise for sitting with us today I

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really appreciate it thank you so much

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Barry my pleasure Louise DeCosta of

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Microsoft Barry conlon of overhaul have

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joined us for a conversation about

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visibility and security thank you very

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much for watching

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供应链安全性可见性微软物流数字化风险管理全球挑战行业对话技术合作安全策略
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