AI Assistant Does Your Job! Build AI Bots with Zapier Central & OpenAI's Assistant API

Corbin Brown
11 Mar 202415:35

Summary

TLDR今回ご紹介するのは、ZapierのCentralとOpenAIを利用して、効果的な自動化とビジネスの労働を支援する新しいアシスタントを作成する方法です。GoogleドキュメントやMicrosoft Wordをデータソースとして使用し、ビジネスプロファイルを作成。このプロファイルを使って、メール自動返信などのタスクをスムーズに行うことができます。また、この技術を応用して、ビジネスの自動化プロセスを簡素化し、時間と労力を節約する方法も学ぶことができます。

Takeaways

  • 🤖 利用ZapierとOpenAIのAPIを作成した新しいアシスタントを学ぶことができます。
  • 📄 データセットとしてビジネスプロファイルを作成し、より効果的な回答を得ることができます。
  • 📑 GoogleドキュメントやMicrosoftドキュメントを使ってアシスタントのコンテキストを提供します。
  • 📈 ビジネスのルールやFAQを文書化し、自動返信の際に参照できるようにします。
  • 🔗 ウェブサイトや連絡先情報を提供することで、アシスタントがより正確な対応ができるようにします。
  • 📌 重要なビジネス情報はPDF形式でエクスポートして、APIで使用できるようにします。
  • 🛠️ OpenAIのAPIを使用して、ビジネスプロファイルのPDFを参照してアシスタントを設定します。
  • 📩 メール返信の際に、特定のトリガーワードに基づいてGmailの検索を実行します。
  • 💬 ChatGBTブロックを使ってアシスタントと会話形式でメッセージを生成します。
  • 📄 メールのドラフトを作成し、自動返信システムをZapierのアクションとして設定します。
  • 🔄 自動化されたプロセスにより、大量のメールに対応する効率的な方法が得られます。

Q & A

  • 今日のビデオで作成する新しいアシスタントはどのようなものか?

    -新しいアシスタントは、W2や従業員保険を必要としないZapierのCentralを利用して作成されます。このアシスタントはビジネスとその関連する労働力を理解するためのデータセットを作成し、効果的な応答を提供するためのものです。

  • AIプロバイダーとして使用されるOpenAIの何の特徴を利用する予定ですか?

    -OpenAIのアシスタント機能を利用して、ビジネスプロファイルのためのデータセットを作成し、より効果的で正確な回答を提供することができるようにします。

  • GoogleドキュメントやMicrosoft Wordを使用してアシスタントをトレーニングするために提供すべき情報は何ですか?

    -会社の名前、場所、設立者、CEO、業界、使命宣言、提供されるサービスなどの関連情報を提供します。これにより、AIはより効果的な出力を提供することができます。

  • Eメールの応答を自動化するために設定するZapierの行動はどのようなものか?

    -Zapierで行動を設定し、Gmailの受信Eメールに対する応答を自動化します。このプロセスには、Eメールの検索、Chat GPTの会話を生成、そしてドラフトの作成や送信が含まれます。

  • AIが生成したEメールドラフトを確認するために、どのようなステップを実行しましたか?

    -ビデオのデモンストレーションでは、AIが生成したEメールドラフトが作成され、その内容が確認されました。これには、太阳能パネルの見積もりに関する初期の問い合わせに対する回答が含まれています。

  • このビデオで学べることの1つとして、どういったAIモデルの出力をより効果的にするためのヒントは何ですか?

    -AIモデルの出力をより効果的にするためのヒントの1つは、カスタムインストラクションを使用することです。これにより、特定の出力を求める際に必要な文脈を理解し、より効果的な出力を提供することができるようになります。

  • ZapierとOpenAIを組み合わせて何を可能にすることができるか?

    -ZapierとOpenAIを組み合わせることで、自動化されたタスクやビジネスプロセスをスムーズに実行することができます。これにより、Eメールの応答やデータの入力/出力、そしてその他のビジネス関連の自動化が可能になります。

  • このビデオで作成した「新しいアシスタント」は無料で使用できる吗?

    -はい、ビデオで説明されているように、現在は無料でこの「新しいアシスタント」を使用することができますが、将来的には料金が発生する可能性があると述べられています。

  • AIが生成したEメールドラフトを改善するために追加で必要な情報は何ですか?

    -AIが生成したEメールドラフトを改善するためには、おそらくアシスタントAPIにさらに具体的な情報(例えば、カスタマーサービスの電話番号やウェブサイト)を追加する必要があります。

  • このビデオの目的は何ですか?

    -このビデオの目的は、ZapierのCentralとOpenAIを利用して、ビジネスプロセスの自動化と効率化を図ることです。具体的には、Eメールの自動応答やデータの処理を通じて、ビジネスの効率を高める方法を学ぶことができます。

  • このビデオで紹介された技術を実際に実践するためにはどのようなスキルが必要ですか?

    -このビデオで紹介された技術を実践するためには、AIモデルとの対話やZapierの使い方に関する基本的な知識が必要です。また、ビジネスプロセスを理解し、それに基づいて自動化を適用する能力も重要です。

Outlines

00:00

🤖 利用ZapierとOpenAIで新しいアシスタントを作成

このセクションでは、動画の視聴者にZapierとOpenAIを利用して新しいアシスタントを作成する方法を紹介しています。このアシスタントは、従業員として扱う必要がなく、W2や従業員保険を必要としません。データ源の追加や行動の設定を通じて、ビジネスにおけるこの技術の活用方法を理解し、効果的な回答を得るために、OpenAIのアシスタント機能を使用します。また、Eメールへの自動返信を通じてこの技術の力を示すために、Googleドキュメントを作成し、ビジネスプロファイルを設定する方法も学びます。

05:02

📄 データ源の作成とZapierへのアップロード

この段落では、GoogleドキュメントまたはMicrosoft Wordドキュメントを使用してデータ源を作成し、Zapierにアップロードする方法について説明しています。データ源は、アシスタントが効果的な出力を提供するために必要なビジネスの文脈を提供します。これには、会社名、場所、設立者、CEO、産業、サービス提供などが含まれます。また、この文書のフォーマットはAIに読み取られるデータであるため、重要ではありません。

10:04

📧 Eメール自動返信の設定とテスト

この部分では、Zapierを利用してEメールの自動返信を設定し、テストする方法を学びます。具体的には、Gmailのアクションを使用して、特定の問い合わせEメールを見つけ、OpenAIのアシスタントを通じて返信を生成し、ドラフトを作成します。このプロセスは、通常の自動化タスクよりも簡単で、効果的な出力を得ることができます。また、この方法が機能することを確認し、ビジネスにおける実際の適用方法についても議論します。

15:05

🚀 ビジネスにおけるAIと自動化の活用

最後の段落では、ビジネスにおいてAIと自動化をどのように活用し、新しいアシスタントを効果的に使用することができるかに焦点を当てています。ZapierとOpenAIを使ったこの方法は、ビジネスプロセスの自動化に大きな影響を与える可能性があり、将来的にはさらに進化するでしょう。また、この技術を学ぶことで、ビジネスの効率化や時間の節約につながることが期待されます。

Mindmap

Keywords

💡Zapier

Zapierは、様々なウェブサービスを自動的に連携させることができるオンラインツールです。ビデオの主題はZapierの高度な使い方についてであり、特にZapier CentralとOpenAIを組み合わせて自動化されたビジネスプロセスを作成する方法に焦点を当てています。

💡OpenAI

OpenAIは、人工知能技術を研究開発する非営利組織です。このビデオでは、OpenAIのAPIをZapierと組み合わせて、ビジネスプロセスを自動化する方法について説明されています。

💡AIアシスタント

AIアシスタントとは、人工知能を用いて、人間の助けを提供するソフトウェアです。このビデオでは、OpenAIのAPIを使用してAIアシスタントを作成し、ビジネスの自動化に役立てる方法が示されています。

💡データセット

データセットは、分析や機械学習に使用されるデータの集まりです。このビデオでは、ビジネスプロファイルのデータセットを作成し、AIアシスタントが正確で効果的な回答を提供できるようにすることが重要です。

💡自動化

自動化は、手動での操作を必要とせずにプロセスを実行することを意味します。ビデオのテーマは、ZapierとOpenAIを利用してビジネスタスクを自動化する方法です。

💡コンテキスト

コンテキストとは、特定の状況や文脈を指します。このビデオでは、AIアシスタントが適切な回答を提供するために、ビジネスのコンテキストを理解することが重要です。

💡API

API(Application Programming Interface)は、ソフトウェア間で通信を行うためのインターフェースです。ビデオでは、OpenAIのAPIを使用してAIアシスタントをトレーニングし、Zapierの自動化プロセスに組み込む方法が説明されています。

💡GPT-3

GPT-3は、OpenAIによって開発された高度な自然言語処理AIモデルです。このビデオでは、GPT-3を使用してAIアシスタントを構築し、ビジネスタスクを自動化する方法が紹介されています。

💡Zapier Central

Zapier Centralは、Zapierのプラットフォーム上で自動化を管理し、より高度な自動化プロセスを構築するための機能です。ビデオでは、Zapier Centralを使用してAIアシスタントをトレーニングし、自動化プロセスを改善する方法が説明されています。

💡ビジネスプロファイル

ビジネスプロファイルは、企業に関する情報を含むドキュメントやデータセットです。このビデオでは、ビジネスプロファイルを作成してAIアシスタントに提供することで、より正確な自動化結果を得ることができます。

💡メール自動返信

メール自動返信は、受信したメールに対してプログラムによって自動的に返信する機能です。このビデオでは、ZapierとOpenAIを利用してメール自動返信を設定し、ビジネスの効率を向上させる方法が紹介されています。

Highlights

Creating a new AI assistant without the need for W2 or employee insurance.

Leveraging Zapier's automation platform with AI to improve business processes.

Using OpenAI's assistance feature to create a more effective AI assistant.

Creating a business profile dataset for better AI responses.

Automatically responding to emails using the AI assistant.

The importance of context in AI models for effective outputs.

Custom instructions to improve the performance of AI models like ChatGPT.

Preparing a Google Doc as a context source for the AI assistant.

Including company information and services in the AI assistant's data source.

Setting up email response guidelines within the AI assistant's configuration.

Exporting the Google Doc as a PDF for use with AI platforms.

Using OpenAI with Zapier to reference the AI assistant in automations.

Creating a behavior in Zapier to respond to emails using the AI assistant.

Utilizing filters to identify specific inquiry emails for the AI assistant.

Testing the AI assistant's ability to draft email responses based on inquiries.

The potential for AI to automate email responses, reducing manual labor.

The cost-effectiveness of using AI models like GPT-3.5 and GPT-4.

Transcripts

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in today's video you're going to create

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your new assistant don't worry this new

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assistant doesn't require a W2 or

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employee Insurance we're going to learn

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how to leverage zap your central with

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creating behaviors and adding data

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sources so we can start actually

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understanding how this can apply to our

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business and the labor associated with

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our business therefore in order to do so

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correctly we're going to have to use an

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AI provider so we're going to use open

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Ai and its assistance feature we're

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going to create a data set that is our

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business profile so we can get better

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and more effective answers and to

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Showcase his power we're going to go

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ahead and automatically respond to this

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email let's jump into today's video to

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see the rest of the video click the link

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down below it's a $50 pay no I'm just

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joking so in this video this is going to

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be probably one of the more powerful

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videos I do on this channel especially

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since basically no one's doing any

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videos on zap your central it almost

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like I don't think any even know maybe a

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lot of people don't know about it right

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now but we're going to go ahead and I'm

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just going to show you a really cool way

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so that when you start actually

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leveraging this feature it gives you

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more effective outputs because one thing

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as we know when dealing with J gbt any

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AI model is a huge thing that happens is

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that it's not it doesn't understand

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context in the sense of like why you're

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using it in the specific type of output

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you're looking for as we know custom

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instructions can help with Chad gbt

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there's different ways we can go about

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it so that the outputs are more

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effective in this video we're going to

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learn how to get more effective outputs

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of Zap your Central and more

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specifically how this would apply to our

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automations this is my Twitter

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description down below let's jump in

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today's video right off the bat go ahead

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and check out that video right there if

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you don't even have an idea what zamb

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your central is it's going to show you

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how to create behaviors add data sources

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everything that this can do up to this

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point then come back to this video on

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this video though we're going to just go

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over how to make these things even more

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effective so we got our assistant your

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new assistant maybe it's Jim maybe it's

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Mary whatever it may be we're going to

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go ahead and train this new assistant

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with a data source data source is going

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to be very simple create a Google doc

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Microsoft doc and let's proceed the way

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I want you to think of this Google doc

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is it's going to be basically the

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context that we provide these Bots we

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get more effective outputs so provide

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all relevant information that your

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assistant would know in the cont context

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that this was an employee such as

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company name location maybe stuff like

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founded CEO industry isn't as relevant

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but for me I'm just going to leave it

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there mission statement services offered

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this is probably pretty important so for

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example we got solar panel installation

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Energy Efficiency Consulting sustainable

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urban planning Corbin do you run this

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company no I do not this is all a chat

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gbt output I also want to notate that

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the actual formatting of this document

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is irrelevant for I mean it's relevant

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if you want to see like it look cooler

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or more pretty so if I bold this for my

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eyes to make it like more clear to me

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you can do that but when a AI model

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reads this they don't care they're just

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reading the data right so let's keep on

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coming down here if this is relevant for

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your use case you would provide key

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clients maybe an award probably super

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important would be contact information

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such as your phone number email website

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now we can kind of get into more of the

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proctoring of how we want to structure

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our responses depending on the context

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so maybe your assistant is handling

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email maybe your assistant handling

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Excel sheets this is where you're going

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to give the kind of the structuring of

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how you want to input data how you want

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to respond to emails you know everything

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above the board here is our email

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response guidelines to ensure

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consistency and professionalism in our

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communication follow these guidelines

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when responding emails promptness

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probably not too relevant honestly so we

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can delete that tone relevant Clarity

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relevant accuracy relevant escalation

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possibly relevant probably not too much

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in this context

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so you know tone Clarity accuracy maybe

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you want to add another part here that

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says you know reference this email at

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the end and then provide the email

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whatever it may be leave it at that so

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this is like what we're really looking

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for here is that you are operating a

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business so you know how you operate

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with clients you know from past data and

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past conversations past experiences what

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typically gets the better responses and

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if you don't then keep it General AB

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test proceed in that manner then we got

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frequently asked questions which can be

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relevant for the context of your

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business so such as how do I get a quote

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for a solar panel installation what

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warranty do you offer on your renewable

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energy sources can your Energy Solutions

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be implemented in existing buildings you

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know stuff that comes up very very often

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within your business once you kind of

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created a docet like this and it has a

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sufficient amount of data this is aerial

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at 11 font I would say the max amount of

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data you probably want to provide a bot

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in this context is between 5 to 10 pages

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Reed let's go ahead and then export this

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as a PDF so I'm going to come up here to

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file download PDF so we have the

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information about our business Corbin

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let's just jump over here and just start

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going no no no we got to actually set it

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up so that we can reference this

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information in the context of artificial

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intelligence so we're going to use open

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aai you actually probably already know

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what open a is if you have no clue about

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zappier and open Ai and how they work

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together you can check out the playlist

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at the end here the first two videos are

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like combined or over an hour and 10

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minutes so you can get everything you

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need to know about this industry but hit

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create also side note I've done a ton of

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videos when it comes to assistance API

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in the specific context of zapier no

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code friendly

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solutions that sounded like a slogan

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let's get the name here I'm going to go

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ahead and name it the fake business here

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instructions are going to be relevant

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but let's just come down here real quick

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to the files this is what we care about

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so we're going to upload our data the

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data we're uploading is that PDF we just

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created together in Google doc couldn't

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save don't worry uh we're going to go

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ahead and add some instructions here

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we're going to say follow the and then I

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like to usually just give like copy

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this and I'll add to quotation marks for

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context on how to respond we'll leave

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you at that for now now depending on

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your use case this is going to give you

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discretion on what model to use if

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you're building out an API honestly I

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would try both depending on how

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effective the outputs and inputs are

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just as a quick shorthand 3.5 is cheaper

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than gbt 4 gbt 4 is for more the way I

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like to phrase it is basically use gbt 4

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outputs if a human's going to look at it

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if a human's not going to look at it and

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it's more of a data manipulation data

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input output you'd use 3.5 for example I

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can see a context here where you would

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fine-tune a API assistant like this for

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Excel sheets and data inputting and

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outputting 3.5 could probably work in

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that context but this matter we're going

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to go ahead and just jump up to gbt 4

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Turbo keep in mind as well in the

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industry with apis and accessing AI

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providers there is a downtrend when it

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comes to cost other than like Cloud 3

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that is more expensive than gbt 4 but

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for the most part a downtrend in

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November of last year when it came to

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accessing an endpoint of gbt 4 it's

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actually 66% cheaper now super cool

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let's go ahead and hit save side note in

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order to access files we do need to have

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code interpreter and retrieval on okay

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all right so we have our assistant here

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reason we use this assistant is for the

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fact that now we can reference this

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assistant in zapier coming over to

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zapier here let's create our Behavior

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we're going to hit create behavior and

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here we go let's do an event and this

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could be any context but I usually like

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to do the event of basically we can

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command it I think that's probably the

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most powerful point of this feature and

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we're going to say the command is

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respond

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email I think that's good add trigger so

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anytime I hit or anytime I type in

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respond email this is going to run this

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following flow so we're going to add an

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action we're going to do an action of

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Gmail we're going to say find email for

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reference this is the example data point

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coming in here this dude I don't know

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who this guy is but uh he looks pretty

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cool I like that sweater maybe we could

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be friends is basically asking how do I

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get a quote on solar pan panel

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installation I'm going over here let

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going and proceed so the search thing

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we're going to do is typically when it

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comes to receiving inquiries over email

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most of the times you'll have a piece of

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fix text in there so are you receiving

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from Yelp Google Business whatever it

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may be you'll have a piece of fixed text

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in the subject l line therefore making

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this entire process a lot easier when it

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comes to making sure that we only find

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specific emails that are inquiry emails

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knowing this I'm going to reference this

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tutorial right here this tutorial right

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here is going to show you how to

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basically grab emails that maybe aren't

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perfectly structured that maybe come in

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like this and you can go ahead and learn

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how to use AI in order to identify

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between a you know MailChimp

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subscription and a actual lead email so

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use that tutorial right there for the

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purposes of this tutorial I'm just going

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to show you how to respond and you know

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use the chat bot so I'm going to just go

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ahead and do this for right now

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reference that tutorial up there if you

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want to see how to use AI to identify or

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alternatively use filters add action and

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the next action here is going to be a

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Chad gbt block so do chat gbt we'll do

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conversation or we'll do conversation

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with assistant that's the whole point of

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what we just did there so we'll do

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conversation with assistant we're going

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to go ahead and have it generate the

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message the assistant is going to be a

play08:57

specific field here we you might have to

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give the exact ID here unless it shows

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up does show up we're going to click our

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assistant so we're going to have to have

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ai generate the value for this field and

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everything else we're going to have ai

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do except the model should be very

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specific we should have that up to gbt 4

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now here's the first thing that you'll

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realize not Vision we don't need this to

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see anything here's the first thing

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you'll realize when leveraging Central

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is it doesn't necessarily allow you to

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reference data points and chain it that

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is where this comes into play so this

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can this can get a little confusing but

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you have to make sure your instructions

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are very specific on the way it handles

play09:34

this kind of information that's why

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we're basically leaving the message as

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have ai generate the field but it has

play09:40

context from the assistant and the

play09:42

instructions we set up within the

play09:43

assistant's API okay let's go ahead and

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add an action here we're going to say

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send email or create a draft send email

play09:51

will automatically send the email to the

play09:53

receive to the basically the person that

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sent the email to us purposes this video

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so we can kind of look at it we're going

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to say create a draft

play10:00

and then add action all right so this is

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where the fun comes into play this may

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take a couple more times to go can I

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update this name I cannot update this

play10:08

name we're going to go ahead and begin

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here when I say uh apostrophe or

play10:14

quotation marks find the email and

play10:18

understand the type subject

play10:21

line and body once you understand both

play10:26

use we say conversation we'll just type

play10:29

it out

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conversation with assistant action to

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write to

play10:37

generate a subject line and body then

play10:43

once generated output

play10:46

place in the

play10:48

create draft action two things first

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thing this is my first time actually

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proctoring in this context so we'll see

play10:55

if this even works second thing I may

play10:57

actually have to add more information to

play10:59

the assistant API to make it more

play11:00

specialized for email responsing so it

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can't it maybe not be able to be a broad

play11:05

version of the data let's find out

play11:08

though let's test test this Behavior

play11:10

what we're expecting here is we're

play11:11

expecting a draft to show up that

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responds to this

play11:15

inquiry and let's see what happens I

play11:17

want to also point out as well if this

play11:19

works this is actually going to be

play11:20

pretty crazy because alternatively this

play11:22

would required a formatter block uh in

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the context of an automation it would

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have required a lot more blocks a lot

play11:28

more work in order to get this kind of

play11:30

output so we got the conversation with

play11:31

the assistants complete let's see if it

play11:34

can actually set up a draft here and we

play11:36

can gut check it with our data source to

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make sure it's actually the correct

play11:39

answer okay I'm going to be genuinely

play11:41

impressed if this works let's

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see reload

play11:47

this got a

play11:50

draft to get a quote for the solar pan

play11:52

installation fromation we have two

play11:54

options contact them through the website

play11:56

call their customer service line let's

play11:58

see if that's what we put into our draft

play12:00

or data scrolling down here over here

play12:04

y'all okay initial

play12:06

inquiry this the first time I'm doing

play12:08

this y'all all right this is like so we

play12:10

got how do I get a quote for solar panel

play12:12

installation how do I get a quote for

play12:14

solar panal installation you can request

play12:16

it quote by contacting through

play12:17

contacting us through their website or

play12:19

calling our customer service

play12:21

line draft contact through the website

play12:24

call customer service line okay okay

play12:29

okay it worked now to be honest with

play12:31

y'all maybe we need to add a little bit

play12:32

more information like hey when

play12:34

responding to inquiries provide the

play12:36

customer service line like the number or

play12:38

provide the website but holy smokes

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y'all this actually just

play12:44

worked okay this worked it was able to

play12:47

reference the data yeah no this worked

play12:50

y'all so now that this works which is

play12:53

like extremely cool if I want to go go

play12:56

ahead and just refresh a chat here and

play12:58

and if you referenced that other video I

play13:00

referenced earlier now what you can do

play13:02

is we can set up logic where okay first

play13:05

off I want to point out something as

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well which is kind of insane so you know

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how I said earlier that you would need a

play13:10

formatter or block like if you're

play13:11

familiar with this channel you know what

play13:12

I'm talking about you would need a

play13:13

formatter block to split the data points

play13:14

between the subject line and the body

play13:16

and how to like structure everything

play13:18

with this conversational with Central

play13:20

what they're doing is they're adding

play13:22

like a when I reference a Chad gbt block

play13:25

and conversation of assistant they're

play13:26

adding another layer of artificial

play13:28

intelligence to like

play13:30

basically smooth it over to make sure

play13:33

that everything comes out more correct

play13:35

in a way like this is big y'all if you

play13:38

have little to no knowledge of how to

play13:41

talk to these models this seems like a

play13:42

very easy way to start doing this okay

play13:45

right bot

play13:46

command let's go ahead whatever we can

play13:49

give it bot command the way we

play13:50

references it though we're going to

play13:51

respond email so I may need to do more

play13:52

videos on this because for example what

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I could do is I'm starting my workday I

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have 10 unread emails I'm like you I

play13:59

don't want to respond to any of that

play14:00

already lasered in through the API

play14:02

assistant who I am purpose everything

play14:05

done some work on it all I would need to

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do now and I could do a loop function to

play14:09

go through the emails is simply go to my

play14:12

central zampier click respond to email

play14:15

and then we can set up a flow where it's

play14:16

checking every single

play14:18

email has

play14:20

context and then responds to every

play14:22

single email with drafts or

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automatically okay yeah yeah this is it

play14:31

it seems like they'll as well you may

play14:32

need to actually Proctor and say do AC

play14:34

respond email and then it will keep

play14:36

going of everything we just set up

play14:38

that's impressive y'all uh yeah this is

play14:42

this is huge this basically I mean

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imagine two years from now this if we

play14:45

can do this now I mean we could

play14:47

basically what I just described that

play14:48

workflow we could do as well which would

play14:49

be actually pretty crazy good let me

play14:51

know if you want to see more videos like

play14:53

this make sure you leave a like it let

play14:54

me know on this channel if you want to

play14:55

see more stuff like this it's completely

play14:57

free I'm going to leave a playlist at

play14:58

the end here showing everything we can

play14:59

do with zapier I've kind of like moved

play15:01

it around more some more recent videos

play15:02

are on the top you get all the context

play15:04

of how to start leveraging artificial

play15:06

intelligence and automations in your

play15:08

business but today's video we just

play15:10

created your new assistant and with

play15:12

basically probably a four or five hours

play15:14

of just going at it you could probably

play15:16

create something very effective for your

play15:17

business this is also free as of now I

play15:20

have no clue how they're going to charge

play15:21

in the future I'll see you in the next

play15:22

video that's a playist I was referring

play15:24

to when it comes to zapier and

play15:25

artificial intelligence and how to

play15:26

leverage it that's a random video that's

play15:28

my face make sure to click subscribe

play15:30

click notification Bell leave a comment

play15:32

all that good stuff bye-bye

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