DOCUMENTAIRE JAPON "TOYOTA Valenciennes 1/3 : Le kaizen chez les ch'tis" (2001)
Summary
TLDRLe texte décrit l'arrivée de Toyota à Valenciennes, en France, et son impact sur la région avec la création de 15 100 emplois pour la production de la petite voiture Yaris. La région, autrefois touchée par le chômage, vit un renouveau d'espoir et de fierté. Les candidats à l'emploi afluent en nombre, passant par des tests écrits, des entretiens motivants et des simulations professionnelles pour intégrer l'entreprise. Le document souligne également la formation intensive des nouveaux employés, la culture de Toyota axée sur l'amélioration continue (kaizen) et l'importance de la communication ouverte dans la gestion japonaise.
Takeaways
- 🎉 La ville de Valenciennes célèbre l'arrivée de Toyota, le troisième plus grand constructeur automobile au monde, qui y construit une nouvelle usine pour produire la Yaris.
- 🏭 L'investissement de 4,5 milliards de francs apporte de l'espoir et de la fierté à une région touchée par le chômage, avec la création de 15 100 emplois.
- 📈 L'impact de l'arrivée de Toyota est immédiat, avec des milliers de candidatures spontanées reçues par l'ANPE pour les postes proposés.
- 📉 Le taux de chômage à Valenciennes est de 19%, ce qui représente un grand nombre de personnes à la recherche d'emploi, et l'arrivée de Toyota est vue comme une opportunité.
- 🔍 Le processus de recrutement de Toyota est rigoureux, nécessitant des tests écrits, des entretiens motivants et une simulation professionnelle pour sélectionner les candidats.
- 🌐 L'emplacement de la nouvelle usine à Valenciennes est stratégique, renforçant l'image de丰田 comme un employeur mondial et offrant des opportunités de carrière aux travailleurs locaux.
- 👷♂️ Les candidats sélectionnés passent par une formation intensive, y compris des stages au Japon, pour acquérir les valeurs et la philosophie de Toyota.
- 🛠️ La méthodologie de production Toyota, connue sous le nom de TPS (Toyota Production System), est axée sur la réduction des défauts et l'amélioration continue des processus.
- 📚 Les stagiaires apprennent l'importance de l'observation détaillée des mouvements et de la réflexion en équipe pour améliorer la qualité et l'efficacité.
- 🌟 Le succès de Toyota est attribué à son engagement envers la formation et le développement des employés, ainsi qu'à sa culture axée sur la qualité et la sécurité.
Q & A
Pourquoi Valenciennes est-elle célébrée dans le script?
-Valenciennes est célébrée car elle accueille une nouvelle usine de Toyota, qui apporte 15 100 emplois pour la production du Yaris, un petit véhicule urbain.
Quelle est la signification de l'arrivée de Toyota à Valenciennes pour la région?
-L'arrivée de Toyota à Valenciennes représente un espoir renouvelé et une fierté pour la région, offrant de nouveaux emplois et un avenir prometteur après des périodes d'affaiblissement économique.
Combien de candidatures Toyota a-t-elle reçues suite à l'annonce de la construction de la nouvelle usine?
-Toyota a reçu plus de quinze mille candidatures spontanées, environ 3 350 par semaine.
Quel est le taux de chômage à Valenciennes mentionné dans le script?
-Le taux de chômage à Valenciennes est légèrement supérieur à 19%.
Quels sont les emplois annoncés par Toyota pour la fin de l'année 2000?
-Toyota annonce 800 emplois pour la fin de l'année 2000, et après le recrutement d'une deuxième équipe, 1500 personnes seront recrutées au total.
Quels sont les critères de sélection de Toyota lors du recrutement?
-Toyota cherche des candidats avec un sens de l'initiative, des compétences et la volonté d'apprendre, plutôt que des diplômes.
Quel est le processus de sélection des candidats pour travailler à Toyota, comme décrit dans le script?
-Le processus comprend des tests écrits, des entretiens motivants, une journée de simulation professionnelle, y compris un test d'assemblage des jantes, une formation de trois mois, et un stage en France ou au Japon.
Quelle est la philosophie d'enseignement de Toyota mentionnée dans le script?
-La philosophie d'enseignement de Toyota est que tout individu peut accomplir n'importe quelle tâche, à condition d'être bien formé.
Quel est le système de production utilisé par Toyota, et quel est son objectif?
-Toyota utilise le système de production appelé TPS (Toyota Production System), qui vise à améliorer constamment les processus de production pour augmenter l'efficacité et la qualité.
Quelle est l'importance de la visite des candidats français dans les usines Toyota au Japon?
-La visite des usines au Japon permet aux candidats français de comprendre en détail le système de production Toyota, de vivre l'expérience et d'apporter cette connaissance dans la nouvelle usine en France.
Quelle est la signification du mot 'kaizen' dans le contexte de Toyota?
-Kaizen signifie 'amélioration continue' en japonais et est un principe clé des lignes de production Toyota, où chaque geste est observé pour détecter et éliminer les mouvements inutiles.
Outlines
🏭 Arrivée de Toyota à Valenciennes
Le texte décrit la célébration de l'arrivée de Toyota à Valenciennes, une ville touchée par le chômage. L'engagement de Toyota à construire une nouvelle usine pour la production du Yaris, un petit véhicule urbain, est salué comme un événement positif pour la région, apportant 15 100 emplois. L'enthousiasme est palpable, et l'on souligne l'importance de cette investissement pour la survie et la fierté de la région. L'engagement de Toyota est également mis en avant, avec la promesse de réponses aux candidatures, qu'elles soient positives ou négatives. La situation du chômage à Valenciennes est également abordée, soulignant l'espoir que l'implantation de Toyota apporte aux chercheurs d'emploi.
🔍 Processus de recrutement rigoureux chez Toyota
Le paragraphe explique le processus de recrutement chez Toyota, qui est axé sur l'évaluation des compétences plutôt que sur les diplômes. Il détaille les différentes étapes du recrutement, allant des tests écrits et des entretiens motivants à des simulations professionnelles, notamment l'assemblage de jantes. L'accent est mis sur la recherche de profils qui correspondent aux valeurs de Toyota, y compris l'initiative, l'apprentissage et l'adaptabilité. Le texte souligne également la rigueur du processus de sélection, qui peut durer plus d'un mois et concerner un grand nombre de candidatures.
👷♂️ Formation et culture Toyota
Ce paragraphe met en évidence la formation et les valeurs de la culture Toyota. Il décrit comment les nouveaux employés reçoivent une formation approfondie, y compris des stages au Japon et au Canada, pour acquérir les valeurs familiales de Toyota. L'importance de la formation est soulignée, avec un minimum de 480 heures de formation pour chaque employé avant de rejoindre son poste. La philosophie de Toyota, qui considère qu'un homme peut réaliser n'importe quoi avec une bonne formation, est également abordée. Le texte mentionne également la communication ouverte et la participation de tous dans la gestion, qui sont des aspects clés de la culture Toyota.
🌐 Découverte de la méthode Toyota et formation au Japon
Le texte parle de la découverte de la méthode Toyota par les nouveaux employés français, qui est une expérience essentielle pour comprendre le système de production Toyota. Les employés visitent les usines japonaises, apprennent le langage de Toyota, et pratiquent l'observation des gestes pour améliorer la chaîne de production. La philosophie de l'amélioration continue, ou 'kaizen', est mise en avant, ainsi que l'importance de la décomposition des mouvements pour trouver des améliorations. Les stagiaires français sont encouragés à observer attentivement et à proposer des améliorations, qui sont ensuite soumises à l'examen des maîtres japonais.
🔧 Application de la méthode Toyota en France
Ce paragraphe se concentre sur l'application de la méthode Toyota Production System (TPS) en France et la préparation des employés français à cette nouvelle approche. Il décrit comment les employés français sont encouragés à observer de près l'usine japonaise et à vivre cette expérience pour comprendre pleinement la chaîne Toyota. Le texte souligne également l'importance de la communication claire et la participation de l'équipe dans l'amélioration continue. Les employés français sont également encouragés à devenir autonomes et à appliquer les enseignements de la formation au Japon dans leur travail quotidien à l'usine de Valenciennes.
Mindmap
Keywords
💡Valenciennes
💡Chômage
💡Toyota
💡Yaris
💡Investissement
💡Sélection des employés
💡Formation
💡Toyota Production System (TPS)
💡Kaizen
💡Toyota City
Highlights
La ville de Valenciennes, longtemps touchée par le chômage, reçoit un nouveau souffle grâce à l'implantation d'une usine Toyota.
Toyota prévoit la création de 15 100 emplois avec la construction d'une nouvelle usine pour la production de la Yaris.
La région voit une lueur d'espoir, avec un regain de fierté grâce à cet investissement de 4,5 milliards de francs.
Le taux de chômage élevé dans la région (plus de 19 %) rend cette annonce particulièrement importante pour les demandeurs d'emploi.
La sélection des employés de Toyota est rigoureuse, basée sur des tests écrits, des entretiens et des simulations professionnelles.
Le processus de recrutement chez Toyota met l'accent sur les compétences et les attitudes, plus que sur les diplômes.
Toyota favorise le travail en équipe, l'initiative, et l'adaptabilité dans un nouvel environnement.
Les employés bénéficient d'une formation approfondie de 480 heures avant de rejoindre leur poste.
Les nouveaux embauchés effectuent des stages au Japon et au Canada pour se familiariser avec la philosophie de Toyota.
Le système de production Toyota (TPS) est axé sur l'amélioration continue (Kaizen) et l'élimination des mouvements inutiles.
Les équipes françaises doivent observer les méthodes Toyota au Japon pour les appliquer en France.
Les employés français proposent des idées d'amélioration (Kaizen) sous la supervision des maîtres japonais.
Toyota veille à une communication claire avec tous les employés, pour maintenir leur motivation.
L'accent est mis sur la sécurité, la qualité des gestes, et le respect des procédures dans toutes les phases de production.
Les futurs employés de Toyota à Valenciennes subissent une formation rigoureuse pour s'aligner sur la culture d'entreprise japonaise.
Transcripts
day of celebration in valenciennes valenciennes forget valenciennes the cursed one undermined
by unemployment marries the world's number three car manufacturer toyota
in the wedding basket the construction of a brand new factory
15,100 jobs to manufacture the yaris a small city car which
will allow toyota to take root definitively we do not straighten out
the success of venturing harris to the Franco-Japanese friendship
[Applause] [Music]
but more than the great thrill for the newlyweds and an investment of 4
and a half billion francs is first and foremost for a whole region where we
thought more about surviving than living a newfound hope and pride
[Music]
in the region the news of the establishment spreads like
wildfire the candidacies Spontaneous numbers are pouring in by the thousands the ANPE
then sets up a special Toyota branch
, that's what happens to us every morning so the applications for Toyota
in total since the beginning we had more than fifteen thousand spontaneous applications
are around 300,350 per week maybe the state will come to light
and answers okay don't worry don't worry in any case toyota
we give an answer both positive and negative you will get an
answer either by mail or by phone
that's it and nothing for you oh currently on tour in Valenciennes the
unemployment rate is a little over 19% 19% that still represents a lot of
people who are looking for a job and toyota settling in
announces 800 jobs by the end of the year 2000 and after the recruitment
of a second team so 1500 people in total to be recruited so
effectively that leaves a margin and a hope to its important for all
of these people who are looking for a world especially in a basin where there
is still an industrial vocation but good at the same time there are also people
who are already in employment of temporary workers etc who can obviously
position themselves this is undoubtedly one of the elements which explain the number of
candidates that 'we can never had
yes I would like to fit in too so you have to know that it is
assembly line work and shift work do the positions that are likely
to interest you
do they all have a chance at the start yes that's for sure since there's almost no end to
the rejected files after that, but it's up to them to prove themselves
to them to see if it's going to correspond to what toyota is
really looking for behavior term in quotes they will have the spirit
of who because they will have a sense of initiative is that they will still have
the skills and the will to learn that that's what toyota will look for at
the base so that at the start they really all have the possibility of
having the same chance of being recruited
the end
[Applause]
over
seven years I come from valenciennes and I have a peak near
Dunkirk me it's been five years I've been working as a temporary worker in Lyon Dunkirk
bomb at 5 years old started there fed up what so now i'm
really looking for something stable i 'll settle down in life
and i'm applying for all in valenciennes [applause]
sir porte ni tnt
why toyota because c it's a company
9 it's a big group that's settling in valenciennes that's setting up in the north
so they're recruiting a lot of people right now so why not me
[Music]
to be part of the family and pretending to sit at the toyota table
the candidate for employment must first swallow is digested four main courses
a battery of written tests as an entry two particularly salty motivational interviews
and a day of professional simulation including
the test fitting the rims a golden
toyota specialty as well as the position of the moon would
n't have the position it's ok all the same effort on the jobs be careful of your
color it's the chrome it's the gold it's
like their beast
this exercise of projection is going to allow us to evaluate a stand of points
that it bursts on the horizon of work for example
the quality also are the people mounted correctly not and then
also two important elements which address but the security you see
that these people noting safety equipment and then also respecting
the procedures since they must follow a well-defined procedure in
the exercise are three hours so here we are in the training phase where
I intervene to remind them of the procedure to follow procedure which is
perhaps not necessarily the best but we will also ask them afterwards
to improve this procedure in shanghai so at the toyota evaluation center there
are 19 examiners to hire the infantrymen of the first team of
men and women preferably no more than 40 years old each week five
hundred candidates are sifted through the toyota mold a mold that favors
skill rather than diplomas pastry chef educator dance hall bouncers
regardless of the past if you have the toyota profile so in fact through tests
we are looking for a certain number of attitudes which are for example the
ability of candidates to work in a team the ability of candidates
also to take initiatives to adapt to a new environment open
to new equipment and therefore in fact it is the way in which the
candidate will be able to demonstrate his skills
which will determine whether or not we can make him a hiring offer,
so everything is really at stake at each stage of the
recruitment process, regardless of the professional profile or
training initial from the bakery to the selection al hiring is ruthless
and the selection process can stretch over more than a month on 100
candidates engaged in this real short of france 2 only will go
to the end
masai and against the one of fact c was what to be satisfied
if
it's easy it's only me and gilles I think I succeeded
I think it went well I'm pretty confident
we're going to eat because it gives five years like any medal Japanese requirement
in terms of recruitment also has its downside in wanting too much to unearth the
rare pearls Toyota has fallen behind in hiring these troubles but
those who are close to the finish line know that in the end it will be the
timpani and job security if i go all the way
i would be really very happy
to be able to progress later
[Music]
didier leroy vice-president of the factory was the first hired by the
japanese manufacturer today this former renault engineer
has his feet in the mud and a dream firmly screwed in his head
to build a 21st century car factory and breathe new life into where
every individual is involved you are the people chosen for the first team
from toyota motor manufacturing france what does that mean that means
the first major element you must be particularly proud of having been
selected for the first team but from the moment you have
passed yourself through the process of selection and you all know that this selection process
is complicated it is long it is demanding and didier leroy is a
leader of men he knows how to galvanize his new recruits because
the moment of truth is near soon we will have to produce 150 thousand cars
each year is perfectly suited to the culture we want to develop
in this company we want to be a different company be a
different company what does it mean that we don't want to
fall back into the same traps as everything you have encountered in your
different companies and we would like to recover the best of what
you know how to do each in your different trades to come out of it all
together something even stronger I am ready to give my shirt for
any of you who are ready to get high for the shop I
shouldn't the little finger for those who don't care [ __ ] I
really don't the little finger for those who don't care [ __ ] and I'll say it
again those who say to themselves today I
'm sorry but now that I've passed the selection process well
now I let myself get along and I have nothing to [ __ ] inside
a shop like this here they are going to be very very unhappy these words are
not done
bacon time the reason not made a mistake if you have well
what I have already often been made mistakes in my last name the nickel
comes to
throw toyota a worker at the chain a team member earns 8,1650 francs per month
the team leader called team leader receives 930 more
neat pampering the toyota family ensures the good education of their
newborns before joining his welding and bodywork workshop the team
leader jérôme pantone will be there three months of training b internship in japan and
canada to acquire true family values
in the toyota philosophy it is considered that a man can do anything provided
he is well trained all new employees receive a minimum of 480
hours of training before to join their position and the toyota family does not
shrink from any sacrifice each strong man but costs on average 400
thousand francs four hundred thousand francs financed by the company but also the
region the state and European funds like most new hires
jerome had no experience in the automotive industry i had and welded
this is the first time i still have until january 2001 so i still have time
to learn still time to train but hey i think i
will hit then way if it planned for us to be planned in January 2001 is
fault at the top we go up
and the difference between the Western and Japanese companies you will
perhaps find points that we have that we appreciate t manual workers
they are workers to read about the players who have a contract with the
Japanese they are the associates who belong to the same family we are in the
same world it is a little bit the idea this island in which we go out finally
, since we are well, we do not need to go outside
the communication aspect for a Western-type company, the management
does not reveal its strategy to its staff and even less to its customers
the fit in japan we talk to everyone insofar as everyone is in their
place in the furrow we believe in having each other but we manage so that they
have clear communication for that everyone participates because the
motivation and depends on it will not hide things from people otherwise after that it
does not necessarily make them want to work as it is a country that has lived for a long time
alone necessarily it does not have the same ways to manage so see it's there are
a lot of challenges to overcome I hope it gives you a little more concrete
approach to japan now so you know how to say hello in japanese
thanks to graça taxi 2 yes as they say know you see know you see we see
the toyota culture way of being trained
really explains us from a to z all process is super thank you father he explains us well
in the trainings how it will consist of me what put us really at
ease they give us really take it really gives us the time to form
to learn [Music]
who is a hu to another the subjects we could
fear the clash of cultures in valenciennes we are in fact witnessing a
real Franco-Japanese honeymoon with at the key for new employees
an initiatory honeymoon in japan in toyota-city cradle of the parent company
3 3 me too
I still have a long way to go fear I'm afraid my ears my ears don't hurt go
well go
long live japan
toyota employs more than 180,000 people worldwide and its
cars are produced in 25 different countries but it all starts in toyota
city the city of toyota here the factories are running at full speed
for the little frenchies the training starts with a guided tour
from the takaoka factory which manufactures the yaris in japan
[Music] [Applause]
[Music] from rami visit the workshops of the quality control assembly
lines all in simultaneous translation and at no
load discover the secrets of the
toyota method is first of all to discover a real school of gesture a thoughtful gesture
repeated a thousand times and constantly improved
in all toyota factories hunting for faults is a real obsession
here in takaoka 5000 workers produce 500 thousand cars every year
millions and millions I do an example good cadence also
saka impressive when at 14 m but my momentum very strong but I had some
on it they settled his cases are rare he is
50 behind [Music]
he started part
good
I have no jets no wand I'm only going to try chopsticks or
never been good at knitting me I'm just below more frankly
if I eat like that for fifteen years I'm going to become anorexic who works
so much give up I think
I can't get mad at you is basic I give up
[Music] toyota invented its own
production system, the tps, a system that has been copied for ten years by all the other
manufacturers
orient at
home michaud tribute or michaud
lack of water had massed together
to unlock the manufacturing secrets of the world's third-largest automaker
first you have to learn to speak toyota
kaizen continuous improvement the key word on toyota production lines
is out gesture observation is to
observe every gesture in detail is to detect unnecessary movements to
eliminate them
as you are team leader group leader it is you who would carry out
each kaizen you must always have in mind this continuous improvement
and to soak up kaizen nothing like going down in the belly of
the machine practical exercise for the French
decomposed each movement of a worker timed it and find a good
thirty improvement on his workstation and
take the part number one oven is that the cades checkout we don't care about the
detail you put take note is a heroine
put the puck
on par he also applies
and at the break and on the machine big damage of a half turn in the rotation
[Music] in the face of this progression
yes
yes launches the machine
the technical details who cares what what they want is that we look at his
way of working his ergonomics will be tomorrow the task of one hand there would be
his gestures okay wait we go there I noted the retirement
base we will look at his economy what and we don't know if we will
find much in the french we want to apply the
toyota production system in france for that it is essential that the
french observe our factory in detail that they live this experience
to understand what a toyota chain
that's why it is really essential that among the French at
least those who will be the key people in the factory that it comes to do an
internship in japan
after the observation the reflection always as a team how he is going to
explain his
under the amused and curious eye of informants who will accompany his
flock to France to help them in the installation of their workshops
and then with the leek smells it is without big years who will be awarded at the
famous hours you for the ps don't see that it's a good idea that
yes yes
11 the hospices
ok
good nature bad replanting it
[Music] and pedestrians yeah
ok very well
thank you 8 go ahead note
the sources stocks run out quite quickly
after working on ideas for improvement the little French people
must then submit their kaizen to the critical eye of the Japanese masters
so we thought of a very simple system like the system of plates
stacked on springs where he can put these pieces or remove them and the resort
follows with the weight so
he leaned he leaned quite often when taking the part to
back problems and therefore much less fatigue for the operators
with this system there
and we think that as he will have the less often searched for parts
behind he can save time about a second
they're not used to it yet they're only on their fourth day
of training I can't make an
overall judgment yet but I think they have confidence in us to be able to do it
i would like to go to france one day to see how he is doing
when they are at the front in the new factory has so much everything
about the operator life and the operator within his work i
like it what for me is the tps what stands out the most I emphasize
operators above all but my of course and in production if
they have to follow and that is going well [Music]
inner left wheel arches support d a left rear shock absorber
inner wheel arch reinforcement tastes its two wheel reinforcements
1 it's true it's true already raise
the first the first welding points it was good what the sparks
it blows and that's good it's starting to become concrete it's true that I ca
n't wait to be in production for the second at the beginning of January what and then what's more I feel
good about what I feel good about and I think that the timbers I'll be able to
train them there's no problem ready no worries but there is still plenty to hide
and it will be fine
when I arrived in France the French are still too dependent on the
Japanese today they have become a little more autonomous however for my taste
there is still too much talkative
m next week you will discover
the secrets of the toyota method a method copied for ten years all over the
world but never equaled
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