Connecting Your Product to a Reservation System | Getting Started on GetYourGuide

Summary

This tutorial video guides users on integrating their products with a reservation system to automate pricing updates and availability. It emphasizes the benefits of real-time booking opportunities and provides a step-by-step process, including enabling integration, selecting the reservation system, inputting product IDs, adjusting pricing, and managing date-specific rates. The video assures that with API connection, availability updates are handled automatically, enhancing efficiency and customer experience.

Takeaways

• 🔗 To integrate your product with a reservation system, enable the GetYourGuide integration in your reservation system and note the provided product IDs.
• 📝 Navigate to 'Connectivity Settings' and confirm the use of a reservation system by selecting it from the list, such as Rezdy or Bokun.
• 🆔 For first-time connections, input the product ID provided by the reservation system and proceed with 'Continue'.
• 🔄 If you have already connected a product, select it from the dropdown list before clicking 'Continue'.
• 📊 The system automatically fills in pricing categories and capacity details from your reservation system, but you can make adjustments if needed.
• ⚠️ Be cautious with changes, as they may affect the product's live status due to the connection with the reservation system.
• 💰 For pricing, you can either import prices automatically from your reservation system or input them manually under 'Customer pays'.
• 📅 If you have different pricing for specific dates, such as holidays or weekends, add additional pricing and specify the applicable date ranges.
• 👌 After setting prices, validate the connection by clicking 'Save and continue' and then 'Finish' to complete the setup.
• 📈 API-connected products will have their availability updated automatically in real-time from your reservation system, eliminating the need for manual updates.
• 💡 Connecting your reservation system automates availability updates, saves time, and enhances the customer experience with real-time inventory visibility.
• ❓ For further assistance or questions not covered in the video, additional resources can be found at supply.getyourguide.support.

Q & A

What is the main purpose of connecting a product to a reservation system as described in the video?

The main purpose is to make it easier to manage bookings, especially last-minute and in-destination opportunities, by automatically updating availability and prices.

Which integration should be enabled within the reservation system to connect products?

The GetYourGuide integration should be enabled within the reservation system.

What is the first step in the connectivity settings for connecting a product to a reservation system?

The first step is to select 'Yes, I use a reservation system' and choose the reservation system from the list, such as Rezdy or Bokun.

What is required if you are connecting a product to a reservation system for the first time?

You need to input the product ID provided by the reservation system and then click 'Continue'.

What information is pre-filled when connecting a product that has already been connected to a reservation system?

The pre-filled information includes pricing categories and capacity details, which are automatically pulled from the reservation system.

Can changes be made to the pre-filled information on the GetYourGuide site?

Yes, changes can be made, such as removing an age category or updating the maximum participants, but any adjustments could affect the product connection and prevent it from going live.

What should be done if the details from the reservation system do not match?

If the details do not match, adjustments should be made and confirmed before clicking 'Save and continue' to ensure the connection is accurate.

How can prices be applied from the reservation system to the product?

By clicking 'Yes' to apply the prices received from the reservation system and then importing them automatically.

What is the process if manual price input is required instead of importing from the reservation system?

Select 'No' and input the prices manually under 'Customer pays', specifying different rates for different customer types, such as children and adults.

How can additional pricing for specific dates be handled?

Additional pricing can be added by naming the pricing, entering the retail rate, and selecting the applicable date ranges, then saving and continuing the process.

What is the advantage of API connection for product availability in GetYourGuide?

The advantage is that availability is generated automatically from the reservation system in real time, ensuring accuracy without extra effort.

Where can additional resources be found if questions are not answered in the video?

Additional resources can be found at supply.getyourguide.support.

Outlines

00:00

🔌 Connecting Products to a Reservation System

This paragraph introduces the process of integrating a product with a reservation system to streamline bookings, especially last-minute and in-destination opportunities. It emphasizes the importance of enabling GetYourGuide integration and noting product IDs. The speaker guides through the Connectivity Settings, explaining how to select the reservation system and input product IDs for first-time connections or choose from a dropdown for existing connections. The paragraph also covers how pre-filled information can be adjusted with caution due to its impact on product live status.

Keywords

💡GetYourGuide integration

GetYourGuide integration refers to the process of linking a product or service to the GetYourGuide platform, which is a popular online booking system for tours and activities. In the video, enabling this integration is the first step to connect a reservation system, allowing for automated updates and bookings. The script mentions that after enabling the integration, one should note the product ID's provided, which is crucial for the connection process.

💡Reservation system

A reservation system is a software or service that allows businesses to manage bookings, availability, and pricing for their products or services. In the context of the video, it is essential to select and connect a reservation system like Rezdy or Bokun to GetYourGuide to streamline the booking process. The script emphasizes the importance of this connection for unlocking more bookings, including last-minute and in-destination opportunities.

💡Product ID

The Product ID is a unique identifier assigned to each product within a reservation system. It is used to link the product to the GetYourGuide platform. The video script instructs viewers to input the Product ID provided by the reservation system during the connection process, highlighting its importance for identifying and managing individual products.

💡Connectivity Settings

Connectivity Settings is a term used in the script to describe the configuration options within a system that allow for the connection and integration with external platforms or services. In the video, viewers are guided to navigate to 'Connectivity Settings' to select their reservation system and enable the connection with GetYourGuide.

💡Pricing categories

Pricing categories refer to different pricing structures based on various factors such as age, group size, or special offers. The video script explains that pre-filled information, including pricing categories, is automatically pulled from the reservation system when connecting a product to GetYourGuide. This allows for a seamless representation of the product's pricing structure on the booking platform.

💡Capacity

Capacity in the context of the video refers to the maximum number of participants that can be accommodated for a particular product or service. The script mentions that capacity details are automatically pulled from the reservation system, which is important for ensuring accurate availability and preventing overbooking.

💡API connection

An API (Application Programming Interface) connection is a method of communication between different software systems, allowing for the exchange of data. In the video, it is mentioned that if a product is API connected to GetYourGuide, the availability will be generated automatically from the reservation system, ensuring real-time accuracy without additional effort.

💡Real-time inventory

Real-time inventory refers to the up-to-date availability of products or services that can be booked instantly by customers. The video emphasizes the benefits of having an API connection for automatic availability updates, which provides a seamless experience for customers by offering real-time inventory.

💡Last-minute bookings

Last-minute bookings are reservations made shortly before the event or service is due to take place. The video script highlights the advantage of connecting a reservation system to GetYourGuide for unlocking more last-minute bookings, as it makes the booking process more accessible and efficient for customers.

💡In-destination opportunities

In-destination opportunities refer to bookings made by customers who are already at their travel destination. The video script mentions that connecting products to a reservation system and GetYourGuide can help capture these opportunities, as it facilitates easy and immediate bookings for activities and tours.

💡Customer pays

The term 'Customer pays' in the video script refers to the pricing that the customer is expected to pay for a product or service. It is mentioned in the context of manually inputting prices if the automatic import from the reservation system is not used. For example, the script provides hypothetical prices of 25 for children and 45 for adults.

Highlights

The video demonstrates how to connect a product to a reservation system for automated booking management.

Enabling GetYourGuide integration is crucial for unlocking more bookings, including last-minute and in-destination opportunities.

Product IDs are essential for the initial connection setup with a reservation system.

Navigate to 'Connectivity Settings' to begin the connection process with a reservation system.

Selecting 'Yes, I use a reservation system' and choosing the appropriate system from the list initiates the connection.

For first-time connections, inputting the provided product ID is mandatory.

Existing product connections allow selection from a dropdown list before proceeding.

Pricing categories and capacity details are automatically pulled from the reservation system for ease.

Customizations can be made to pricing or capacity, but caution is advised as changes may affect the live status of the product.

The walkthrough proceeds with 'Save and continue' assuming all details are accurate.

Pricing can be automatically imported from the reservation system or manually entered.

Validation of the connection is necessary after setting prices to ensure proper setup.

Additional pricing for specific dates such as holidays or peak seasons can be added as needed.

Different weekend pricing requires selecting all applicable date ranges for accurate application.

API connection eliminates the need for manual availability updates, ensuring real-time accuracy.

Automated availability updates save time and facilitate a seamless customer experience with real-time inventory.

The video concludes by encouraging viewers to connect their reservation systems for enhanced booking capabilities.

Additional resources for unresolved questions can be found at supply.getyourguide.support.

Transcripts

In this video, I'm going

to show you

how you can connect your product

to a reservation system,

add your prices and update

availability automatically.

Connecting your products

makes it easier for you to unlock more bookings,

especially those last minute

and in-destination opportunities.

To get started

remember to enable GetYourGuide integration

within your reservation system

and note the product ID’s provided.

Now head over to ‘Connectivity Settings’.

Select ‘Yes, I use a reservation system’

and pick yours from the list like Rezdy or Bokun.

If you are connecting with a reservation system

for the first time,

you have to input the product

ID provided by the reservation system.

Then you'll click ‘Continue’.

If you already connected one of your products,

you can select the product

you wish to connect in the dropdown list

before clicking ‘Continue.’

Here you will see

the pre-filled information

like pricing categories

and capacity details

automatically pulled from your reservation system.

If you want to make changes and for example,

remove an age

category or update the maximum participants,

you can still do that.

Just keep in mind

any adjustments, for example,

in the pricing categories

or in the capacity made on the GetYourGuide site

could affect the connection of your product,

which could prevent it from going live.

So make sure you’re

absolutely certain before you make any changes.

For today's walkthrough, we'll

click ‘Save and continue’

assuming all details match up perfectly.

Now let's talk pricing.

If you want to apply the prices

received from your reservation system,

simply click ‘Yes’ and then import automatically.

If not, you would need to select ‘No’ and

input them manually under ‘Customer pays’

like 25 for children and 45 for adults.

After setting your

prices, first

click ‘Save and continue’

to validate the connection

and then ‘Finish’ to wrap up the main setup.

Now what if you offer different pricing

for specific dates

like holidays, peak seasons, or weekends?

Here's what to do.

You'll add additional pricing

and repeat the same actions.

Name your pricing.

Enter the retail rate

and select the applicable date ranges.

If you have different prices on weekends,

you'd need to select all applicable weekend

date ranges before clicking on ‘Save’.

You can repeat the process several times to add

all the dates

and click save and continue to complete the step.

Now you might be wondering

what about my availability?

Well, here's the best part

you won't need to add availability

in GetYourGuide if your product is API connected.

It will be generated automatically

from your reservation system.

This means real time

accuracy with zero extra effort on your part.

And that's it.

This is how you can connect your product

and update pricing and availability,

if you use a booking system.

Remember connecting your reservation

system unlocks automated

availability updates to save you time,

more last-minute bookings,

and a seamless experience

for customers with real time inventory.

Now it’s your turn to get connected.

For any questions

not answered in this video series.

Remember,

you can find additional resources

at supply.getyourguide.support.