Restaurant POS Software Demo - PosBytz

Summary

Restaurant Software Management Demo showcases a cloud-based solution for restaurants and QSRs, offering features like billing, inventory, CRM, employee management, and delivery integration. It supports multiple locations and provides detailed sales reports, online order tracking, and a user-friendly interface for managing operations. The system also includes loyalty programs, advance ordering, and an online store for customers, enhancing efficiency and customer experience.

Takeaways

• 🌐 The software is designed for global use, with customers in Saudi Arabia, India, UAE, Qatar, South Africa, and the UK.
• 📊 It offers comprehensive solutions for restaurant management, including billing, inventory, CRM, and employee management.
• 🔗 The system is cloud-based, accessible from any mobile or laptop, and provides a real-time dashboard for business insights.
• 📈 The dashboard displays key metrics like gross sales, taxes, customer credits, and monthly sales trends.
• 🏢 It supports multi-location management with the ability to filter sales by location and time.
• 🛒 The software integrates with delivery platforms like Talabat, Hunger Station, and Kareem Jahez for order management.
• 💼 It includes features for employee management, with role-based access control and activity tracking.
• 📋 Detailed sales reports are available, including payment methods, item sales, and location-specific sales data.
• 🍽️ Menu creation and management are streamlined, with options for ingredient and recipe management, and automatic inventory adjustments.
• 💳 The system supports various discount types, including order-level, item-level, and category-level discounts, as well as coupon creation for online orders.
• 📊 Inventory management is robust, with features for tracking stock levels, managing purchase orders, and handling waste and returns.

Q & A

What is the primary function of the Restaurant Management Software discussed in the script?

The primary function of the Restaurant Management Software is to provide a comprehensive solution for restaurants and quick service restaurants (QSRs), including billing, purchase and inventory management, managing multiple locations, loyalty and CRM, accounting, employee management, delivery integration, food preparation, advance ordering, and more.

In which countries does the software have customers?

The software has customers globally, including in Saudi Arabia, India, UAE, Qatar, South Africa, and the UK.

What is the significance of the cloud-based system mentioned in the script?

The cloud-based system allows for accessibility from anywhere using any mobile or laptop, enabling real-time management and monitoring of the business operations.

How does the software handle sales from different channels?

The software consolidates sales orders from all channels, including the restaurant's own online ordering portal and third-party delivery platforms like Talabat, Hunger Station, and Kareem Jahez, allowing for centralized management and analysis.

What types of reports can be generated from the sales data?

The software can generate various sales reports, such as summary reports, payment methods reports, item sales reports, employee sales reports, location sales reports, and customer sales reports, among others.

How does the software assist with inventory management?

The software provides tools to check item stock and its value, manage purchase orders, transfer orders, waste management, and vendor returns. It also offers detailed inventory management reports, including stock valuation, cost of goods, and item price change history.

What features does the software offer for employee management?

The software allows for the creation of employee profiles, assignment of roles and permissions, tracking of employee activity, and viewing of shift summaries without needing to visit the outlet.

How does the software support advance ordering?

The software enables customers to place orders in advance for a designated pick-up or delivery time, which helps restaurants manage inventory more efficiently and can lead to increased revenue and customer satisfaction.

What are the benefits of using the software's online store feature?

The online store feature allows customers to place orders from a branded website, choose delivery options, and track their orders in real-time. It also provides various payment options and supports the creation of discount coupons.

How does the software handle refunds for items?

The software provides a feature to perform item refunds, where one can select the item to refund, the payment method, and the reason for the refund, streamlining the process and improving customer service.

What is the billing application's compatibility with different devices?

The POS application is compatible with Windows, Android, and iOS devices, supporting tablets, iPads, PCs, and mobile devices, allowing for versatile and flexible billing operations.

Outlines

00:00

🌐 Comprehensive Restaurant Management Software Overview

This paragraph introduces the restaurant management software 'Sauce', highlighting its global customer base and the comprehensive solutions it offers. The software caters to restaurants and quick-service restaurants (QSRs) by providing features such as billing, inventory management, multi-location management, loyalty programs, CRM, accounting, employee management, and delivery integration. It also supports advanced ordering and food preparation. The backend module is cloud-based, accessible from any device, and includes a dashboard for quick business insights, sales tracking, and management of multiple locations. The software integrates with various sales channels, including POS, online ordering portals, and delivery platforms, and offers detailed reports and analytics.

05:00

💼 Advanced Features for Discounts, Taxes, and Customer Management

The second paragraph delves into the advanced features of the software, such as creating various types of discounts at different levels (order, item, category), and configuring taxes inclusively or exclusively. It also covers the management of price categories for the same item across different channels. The customer management section discusses how to handle customers from various locations and online stores, including credit wallet management and detailed transaction histories. Employee management is also covered, detailing the creation of employee profiles, role and permission assignments, and monitoring employee activities and shifts. The inventory management section includes stock checks, valuation, and the ability to manage item availability on online stores, with options for bulk updates and purchase order management.

10:02

📊 Inventory and Waste Management Reporting

This paragraph focuses on inventory management, including the creation and management of purchase orders, transfer orders, and waste management for damaged or expired goods. It also discusses vendor returns and the various inventory-related reports available within the system, such as stock valuation, cost of goods, and purchase order summaries. The software provides detailed tracking of inventory transactions and the ability to export this data for further analysis.

15:08

🍽️ Front-End Billing and Loyalty Program Customization

The fourth paragraph introduces the front-end billing module, which can be installed on various devices and supports both online and offline billing. It covers the setup of the POS application, including the configuration of table layouts, loyalty programs, and the ability to upload and download item details. The loyalty program is designed to encourage repeat business by offering sign-up points, purchase value accumulation, and customizable rewards. The paragraph also describes the process of placing orders, including dine-in, takeaway, and delivery, with options for modifying orders, splitting bills, and processing payments. It also touches on the advance ordering feature, which allows customers to schedule orders for future pick-up or delivery.

20:09

🛒 Online Ordering and POS App Settings

The final paragraph discusses the online store setup for the brand, allowing customers to find nearby stores based on their location and place orders online. It covers the customization of online stores, including discount coupons and various payment options. The paragraph also details the process of completing an order, tracking it in real-time, and using the delivery app for order fulfillment. It concludes with a look at the POS app settings, including sales reports, cash drawer details, customer lists, and options for data synchronization and item management on online stores.

Keywords

💡Restaurant Management Software

Restaurant Management Software refers to a comprehensive system designed to streamline various operations of a restaurant business, such as billing, inventory management, and customer relations. In the video, it is highlighted as a growing solution with global customers, emphasizing its importance in modernizing restaurant operations and enhancing efficiency.

💡Cloud-Based System

A cloud-based system is a type of computing that relies on the internet to access software applications and process data. The video mentions that the software is cloud-based, which means it can be accessed from any mobile or laptop, providing flexibility and convenience to business owners and managers.

💡Dashboard

In the context of the video, a dashboard is a user interface that displays critical business metrics at a glance. It is mentioned as a quick overview tool showing gross sales, taxes, customer credits, and sales trends, which helps in making informed decisions about the business.

💡Inventory Management

Inventory Management is the process of tracking and controlling a company's stock levels. The script discusses how the software manages inventory, including features for tracking stock levels, managing purchase orders, and handling waste, which are crucial for maintaining optimal stock levels and reducing waste.

💡Loyalty CRM

Loyalty CRM (Customer Relationship Management) refers to systems that help businesses manage customer interactions and build customer loyalty. The video script mentions managing loyalty and CRM, which likely involves tracking customer preferences, purchase history, and offering rewards to encourage repeat business.

💡Delivery Integration

Delivery Integration involves the seamless connection between a restaurant's ordering system and delivery platforms. The script mentions integration with platforms like Talabat and Hunger Station, which allows restaurants to manage delivery orders efficiently and expand their customer reach.

💡POS (Point of Sale)

POS (Point of Sale) refers to the checkout system used in retail and restaurant environments. The video discusses the backend and frontend modules of the software, including the POS system, which is essential for processing transactions and managing sales data.

💡Advance Ordering

Advance Ordering is a feature that allows customers to place orders in advance for future pickup or delivery. The script highlights the benefits of this feature, such as improved inventory management and increased revenue, as well as the convenience it offers to customers.

💡Online Ordering

Online Ordering is the process of customers placing orders through a website or app. The video script describes how the software supports online ordering, including features for customers to find nearby stores, place orders, and track deliveries, which is vital for modern restaurants to meet customer expectations.

💡Employee Management

Employee Management involves organizing and overseeing the workforce within a company. The script mentions creating employee profiles and assigning roles and permissions, which is essential for ensuring that employees have access to the appropriate functions within the software and can perform their duties effectively.

💡Waste Management

Waste Management in a restaurant context refers to the process of handling damaged, expired, or lost goods. The video script includes a section on Waste Management, indicating that the software provides tools to track and manage waste, which is important for cost control and sustainability.

Highlights

Restaurant management software with over 5,000 global customers.

Offers complete solutions for restaurants and QSRs including billing, inventory, and employee management.

Cloud-based system accessible from any mobile or laptop.

Dashboard provides quick insights into business metrics like gross sales and customer credits.

Ability to manage multiple locations and filter sales data by location and time.

Integration with delivery platforms like Talabat, Hunger Station, and Kareem Jahez.

Cash drawer shifts feature for monitoring cash flow across outlets.

Online order tracking and status updates from all channels in one place.

Sales reports can be filtered, viewed, and downloaded in various formats like Excel and PDF.

Comprehensive set of reports including summary, payment methods, and item sales.

Menu Masters creation for items with pricing, ingredients, and recipes.

Discounts can be created at various levels: order, item, and category.

Configurable taxes with options for inclusive and exclusive tax settings.

Customer management with credit wallet and transaction history.

Employee management with customizable roles and permissions.

Inventory management with stock checks, valuation, and bulk item availability adjustments.

Purchase orders and transfer orders for efficient stock management.

Waste Management for handling damaged, expired, or lost goods.

Loyalty management with customizable programs to encourage repeat customers.

POS application compatible with Windows, Android, and iOS devices.

Advance ordering feature for efficient inventory management and increased revenue.

Online store setup for branded online ordering with various customization options.

Real-time order tracking and delivery integration with the free pause bits delivery app.

Transcripts

foreign

welcome to restaurant software

management demo

we are one of the growing Sauce

Restaurant management software with

about 5 000 plus customers globally in

Saudi India UAE Qatar South Africa and

UK

we offer a complete solution for

restaurants and qsr

pass billing

purchase and inventory management manage

multiple location

loyalty

CRM

accounting management

employee management

delivery integration

food preparation

Advance ordering

and much more

now we are going to see the back end

module

this is a cloud-based system and can be

accessed from anywhere in any mobile or

laptop

dashboard

this is a quick dashboard about your

business with gross sales taxes customer

and customer credits

Additionally you can see the best

selling items and the monthly sales

trend

[Music]

you may manage several locations and do

filters on location and time-based

sales

you can see sales orders from all

channels in one place from Poss your own

online ordering portal or from delivery

platform like talibat hunger station

Kareem jahez Etc

there are many to filter with channels

status Etc

also download in Excel or PDF

cash drawer shifts help you see all the

shift details from Outlets when the

shift opened and closed

you can easily check the total amount of

cash collected from all the locations

without personally visiting the store

all online orders and their status from

all channels are visible here

basically you can track all orders

coming from online platforms

[Music]

online order details

[Music]

you can let track the online orders in

order timeline

reports

you can see all the sales reports from

here

filter and download the reports in Excel

summary report

payment methods report

you can do sales by kind of payment

including cash card and credit

item sales report

you can view the best selling products

for your company

employee sales report

top sales employee based on the sales

performed

location sales report

if you have multiple chain stores you

can view the location sales report

customer sales report

view the top selling customers based on

their purchases in the customer sales

report

additional reports include price

category ingredients and food recipes

kot cancellation table sales and waiter

report Etc

items

this is where we will be creating the

menu Masters like creating an item and

inputting the selling price and other

details

we can have multiple location-based

pricing and inventory

we can also add the ingredients and

recipes to an item

the corresponding quantity will be

automatically deducted from inventory

based on the quantity of sales that

occurred

discounts

we can create multiple discounts

we can create multiple types of

discounts order level item level and

category level

here are the few examples of discounts

order level discount

by above 100 get five percent off

item level discount

by two cappuccino and get one triple

cooked chips free

also we can create discounts coupon for

POS online ordering customers like how

ubereats talibat or hunger station does

[Music]

taxes

taxes are all configurable with

inclusive exclusive taxes

price categories

price categories allow creating multiple

pricing for the same item in different

channels

for example item Coca-Cola's store price

is one dollar but its online price is

one dollar and fifty cents

in this scenario the price category is

used to create multiple pricing for same

item

customer management

all of the customers from various

locations and online stores will be

listed here

we also offer credit wallet in case you

offer credits to your customers

[Music]

you can see the customer transaction

history and top items purchased in

detail

[Music]

employee management

your employees can be created and roles

and permissions can be given

they will have access to the application

according to their roles and permissions

you can create the roles and permission

as like an Erp based on the permission

the employee will have access to perform

the operations

in employee activity you can see when

the employee logged in and logged out a

pass

view the shift summary in detail as well

without visiting an outlet

Inventory management

[Music]

you can check your item stock and its

value and option to turn on and off the

item on online stores

[Music]

there are various filters to examine the

stocks the item's overall valuation and

the stock availability

there is a provision to change the bulk

item availability by category

purchase orders

purchase orders are created and managed

in this section

let us create one purchase order

[Music]

[Music]

[Music]

purchase order created

next approve and receive the stocks to

inventory

purchase order received and stocks are

updated

next add invoice to this purchase order

transfer orders

stock can be transferred from one

location to another

[Music]

thank you

transfer order created

grn Goods received note

grn is raised to receive Goods without

payment

whereas in purchase orders the payments

are tracked

Waste Management

Waste Management order is raised to

manage the damaged expired and lost

Goods

Waste Management created

vendor return

items that are purchased from vendors

can be returned against that vendor from

this section

[Music]

Inventory management reports

all the reports that are related to

purchase and sale of goods is recorded

here

[Music]

shows the opening stock stock in stock

out and closing stock

option to filter by date location and

much more

shows the total stock valuation in the

inventory

cost of goods show the net profit and

profit percentage for an individual item

also there are filters to search by

location variation and categories

purchase order summary

Waste Management items report

[Music]

item price change history

[Music]

Inventory management history

of each transaction with respect to the

items are recorded

the data can be filtered and exported

restaurant management

you can create a multiple floor for your

restaurant

table layout can be designed by setting

up a floor plan and tables

tables can be dragged scaled and

transformed inside the viewport of a

floor to set up the layout

loyalty management

[Music]

you can customize your own loyalty

program

loyalty program are designed to

encourage repeat customers

you can set sign up points for new

customers

you can set an accumulate points limit

on purchase value

customize the rewards by fixed or

percentage

upload import files

you can upload new items or update the

existing item Master details via upload

import

[Music]

download export files

you can export the existing item masters

from the account

and settings

in accounts and settings you can find

all the accounts set up and

configuration options

now we are going to see the front-end

post billing module which is the billing

application

we can install POS application in

Windows Android and iOS devices

supporting tablets iPad PCS mobile

devices

Salient features of the pause bytes

billing our pass is fully internet free

which allows for online and offline

billing

starting to shift by clock in

you can enter the petty cash amount

before the shift starts

list of categories

list of items

[Music]

you can quickly select the order type

such as dine in take away or delivery

options to access favorite items popular

items and bills that are on hold

let's place a dine in order now

customizable table design with multiple

floor options

kot will be sent to respective kitchens

live table status green represent free

table and red represent occupied table

[Music]

option to modify or edit the order items

option to split the bill

option to merge multiple orders into a

single order

option to transfer order from one table

to another table

option to take New Order in the selected

table

the payment methods can be customized

optionally you can add tip amount with

the bill

option to add customers to the bill

now the sale was successful the table

status has been changed to free

let's now place a takeaway order

[Music]

by switching the price category from

dine in to takeaway the item price will

get change

making a sale and now using a card

payment

let's now place an call delivery order

by switching the price category from

takeaway to delivery the item price will

get changed

[Music]

[Music]

let's see the advance order flow now

benefits of pause bytes Advance ordering

customers can place their order in

advance and can pick up delivered their

meal at a designated Time advance

ordering helps restaurant bakery or qsrs

to manage their inventory more

efficiently

Advance ordering can lead to increased

Revenue also businesses can serve more

customers in less time leading to higher

sales and profits

customers are more likely to return to a

restaurant bakery or qsr that offers

Advance ordering feature

placing an advance order

you can schedule the order time and mode

of delivery

[Music]

option to enter the advance amount

[Music]

on the day of the advance order Poss

will notify you to prepare the order

so that your orders won't be left behind

process the advance order and collect

the remaining amount from the customer

let's now perform an item refund

select the item to refund payment method

and reason for refund

pause bits online store

[Music]

set up a website for your own brand of

online ordering business

[Music]

customers can enter their current

location to find the nearby stores

your current location will be used to

display nearby stores

logging into an online store

the website displays an inventory list

from that location

now placing an online order

customers can choose their desire

options of delivery

[Music]

drag the map to Simply add a delivery

address

[Music]

you can create customizable online store

discount coupons

there are various payment options with

payment Gateway Integrations

now let's complete the order by cash on

delivery

customers can track their orders in real

time

pause will be notified when an online

order is received

deliver the order using our free pause

bits delivery app

[Music]

sales reports for the current shift

cash drawer details

list of customers

option to perform data sync

provision to turn on or off the items on

online stores

basic POS app settings

now let's clock out the shift

[Music]

summary slip

[Music]

[Music]