How to use the GROW Model Coaching Demonstration

Summary

Bob, newly promoted to a training role, faces significant anxiety about presenting to groups, despite being confident in his technical knowledge. Through coaching with Mike, Bob uncovers that his nerves stem not from the material, but from the presentation itself. The session focuses on strategies to boost Bob's confidence, such as planning his session timing, engaging with the audience, and visualizing success. By the end, Bob feels much more prepared, moving from a confidence level of 5 to 8.5, with expectations of reaching a 9 once he practices more. His transformation highlights the power of preparation and mindset in overcoming presentation anxiety.

Takeaways

• 😀 Bob, a newly promoted employee, is nervous about presenting training sessions despite knowing the material well.
• 😀 Bob rates his confidence with the material at 9/10 but his presentation confidence is at 5/10 due to lack of experience in presenting to groups.
• 😀 Bob feels physically nervous, experiencing symptoms like sweaty hands and fidgeting when thinking about presenting.
• 😀 Bob’s main challenge is the mental block that comes with presenting to larger groups rather than one-on-one interactions.
• 😀 Realizing he’s already an expert in the material helped Bob focus on strategies for managing nerves during the presentation.
• 😀 Bob’s goal is to feel calm and confident while presenting and to have a clear plan for how he will structure his training sessions.
• 😀 Key strategies discussed include writing down the sequence of the presentation, practicing in front of a mirror or with a colleague, and arriving early to the venue.
• 😀 Bob acknowledges the importance of body language in boosting confidence, recommending standing tall, making eye contact, and smiling.
• 😀 By focusing on the conversational aspect of the training, Bob can engage the audience and reduce the pressure of formal presentation.
• 😀 The coaching session helped Bob visualize the steps he needs to take, with the goal of moving from a confidence level of 5 to 9 by the time of the training.
• 😀 Overall, Bob leaves the session feeling more prepared and confident, with a clear strategy for delivering his first group training session.

Q & A

What was Bob's main concern before starting the coaching session?

Bob's main concern was his nervousness about presenting. Although he was confident in the material, he was unsure of how to present it effectively to a group, as he had never done any formal training before.

How did Bob rate his confidence with the material versus the actual presentation?

Bob rated his confidence with the material as a 9 out of 10, as he was very familiar with the system. However, his confidence in presenting the material to a group was much lower, at a 5 out of 10.

What was Bob's primary goal for the coaching session?

Bob's primary goal was to feel more confident about presenting. He wanted to feel calm, organized, and prepared to deliver his training session effectively.

What strategies did Bob identify to improve his presentation confidence?

Bob identified several strategies to improve his presentation confidence, including remembering his expertise with the material, planning the session’s structure, practicing body language, and engaging with the audience more naturally. He also planned to practice in front of a mirror or with a colleague.

Why did Bob feel nervous about presenting in front of a group?

Bob felt nervous because he was used to working behind a desk and not interacting with people in a public speaking or training setting. He lacked experience in delivering formal presentations to groups.

How did Bob plan to prepare for the training session in the days leading up to it?

Bob planned to write down the structure of the session, including the timing for each part (introduction, content delivery, and Q&A). He also planned to practice his delivery and familiarize himself with the room setup by arriving early and sitting in the audience's seats.

What body language did Bob use to express his nervousness during the coaching session?

Bob demonstrated nervousness through slumped shoulders, tight hands, and fidgeting. He also described feeling 'scatty' and unfocused when imagining himself presenting.

What did Bob recognize as a key factor in boosting his confidence?

Bob recognized that remembering his deep knowledge of the system and the material he was training on was crucial for boosting his confidence. He needed to focus on the fact that he already had the expertise.

How did the coach suggest Bob could improve his body language to appear more confident?

The coach suggested that Bob practice standing tall, making eye contact with the audience, and smiling. These small adjustments in body language would help him appear more confident and approachable.

What did Bob decide to do to ensure he felt more comfortable and confident during the actual training session?

Bob decided to arrive early to set up, write down a clear plan for the session, and practice his presentation. He also planned to rehearse with a colleague and possibly try sitting in the audience's seats to experience the session from their perspective.