6 ESSENTIAL Skills to get into Product Management (in 6 months)

Shatakshi Sharma (all things career & lifestyle)
28 Jul 202215:20

Summary

TLDRIn this video, the host discusses essential skills for aspiring product managers, drawing from their extensive experience in consulting and product management. Key skills highlighted include design thinking, innovation, ruthless prioritization, leadership, communication, and measurability. The host also touches on ethical considerations in product development and provides practical examples, such as building a funnel for an e-commerce platform and creating an AI tool for case interview preparation. The video aims to guide viewers on how to excel in product management roles and interviews.

Takeaways

  • 😀 The video discusses six essential skills for becoming a successful product manager.
  • 🔍 Design thinking is crucial, emphasizing first principles and keeping the consumer at the center of product development.
  • 💡 Innovation is key; top product managers aim to create unique solutions rather than simply copying existing features.
  • ✂️ Ruthless prioritization is necessary to manage conflicting opinions and limited resources effectively.
  • 🗣️ Strong leadership skills, including decision-making and the ability to say no, are vital for maintaining consumer interests and product vision.
  • 📢 Effective communication is critical for articulating ideas and managing expectations with various stakeholders.
  • 📏 Measurability is important to track outcomes and ensure the product aligns with its intended goals.
  • 💼 The video suggests that a background in management consulting can be beneficial for a transition into product management due to the strategic mindset developed.
  • 💰 The script hints at the importance of ethical considerations in product features, especially in the era of social media and instant gratification.
  • 💼 The video offers insights into the product management interview process, including questions on KPIs and pricing strategies.

Q & A

  • What are the six skills needed to become a successful product manager?

    -The six skills needed are design thinking, innovation, ruthless prioritization, leadership, communication, and measurability.

  • Why are product managers sometimes referred to as 'mini CEOs'?

    -Product managers are called 'mini CEOs' because they have a comprehensive view of the business and are responsible for making strategic decisions that align with the consumer's needs.

  • What is the essence of design thinking in product management?

    -Design thinking in product management is about first principles thinking, keeping the consumer at the center of the problem, and building products around their needs rather than organizational or leadership egos.

  • How does the concept of a 'funnel' relate to product management?

    -In product management, a 'funnel' refers to the consumer journey on an e-commerce website, where product managers aim to understand and reduce drop-offs at each step, from landing on the site to making a purchase.

  • What is the importance of innovation in the role of a product manager?

    -Innovation is crucial for product managers as it involves creating unique features and solutions that are not just copies of existing ones, aiming to build products that the world hasn't seen before.

  • Why is ruthless prioritization a necessary skill for product managers?

    -Ruthless prioritization is necessary because product managers must manage conflicting opinions and priorities within limited time and resources, ensuring that the most critical features and consumer needs are addressed first.

  • How does leadership play a role in product management?

    -Leadership in product management involves the ability to make decisions and say no when necessary, ensuring that the product aligns with consumer interests and the company's vision.

  • What does effective communication entail for a product manager?

    -Effective communication for a product manager means being able to articulate thoughts clearly, both in writing and verbally, to ensure that all stakeholders understand and execute the product vision correctly.

  • Why is measurability important in product management?

    -Measurability is important because it allows product managers to monitor the outcomes of their decisions, ensuring that the product is meeting its intended goals and delivering value to the consumers.

  • What is the significance of ethical considerations in product management?

    -Ethical considerations are significant in product management because they guide the creation of features and products that are beneficial to consumers without compromising their well-being or societal values.

  • How does the speaker's experience in management consulting and strategy contribute to their perspective on product management?

    -The speaker's experience in management consulting and strategy contributes by providing a 360-degree problem analysis approach, which is valuable for product managers to understand and solve complex business challenges.

Outlines

00:00

🔍 Introduction to Product Management Skills

The speaker introduces the video's focus on the six essential skills needed to become a successful product manager. They share their background in consulting and strategy, highlighting their experience in product management roles and interviews with leading unicorns. The speaker encourages viewers to subscribe and engage with the content, mentioning their past video comparing management consulting and product management careers. They also invite viewers to request videos on specific topics, such as finance or public policy careers, and promise to delve into the first skill, design thinking, in the next segment.

05:00

🎯 The Core of Design Thinking in Product Management

The speaker emphasizes the importance of design thinking in product management, explaining it as a consumer-centric approach to problem-solving that avoids benchmarking solutions. They provide examples from their own experience, such as optimizing the consumer journey in e-commerce and the ethical considerations of feature design. The speaker also discusses the complexity of search functionality as an example of design thinking in action. They conclude by connecting design thinking to the next skill, innovation, which is crucial for product managers to create unique and valuable products.

10:02

🚀 Innovation and Prioritization in Product Development

The speaker discusses the second skill of innovation, explaining that top product managers are always seeking to create new and unique solutions rather than simply copying existing ones. They also touch on the importance of practicality in innovation, balancing short-term feasibility with long-term aspirations. The third skill, ruthless prioritization, is introduced as a necessity for managing conflicting opinions and limited resources. The speaker stresses the importance of prioritizing features and resources effectively to ensure the best consumer outcomes.

15:02

💬 Leadership, Communication, and Measurability in Product Management

Leadership is the fourth skill highlighted, with a focus on the ability to make decisions and say no when necessary, aligning with consumer interests and ethical considerations. The speaker also emphasizes the importance of communication in dealing with various stakeholders within an organization. The fifth skill, measurability, is discussed in the context of monitoring outcomes and key performance indicators (KPIs) to ensure the product's success. The speaker shares a personal anecdote about a pricing case from a friend's interview, underscoring the relevance of mathematical skills in product management. The video concludes with a summary of the skills needed for a successful product management career and a call to action for viewers to engage with the speaker's education venture.

👋 Closing Remarks

The final paragraph is a brief closing remark from the speaker, signaling the end of the video.

Mindmap

Keywords

💡Product Manager

A product manager is a professional responsible for guiding the development of a product from its inception to its market launch and beyond. They oversee the product's vision, strategy, roadmap, and features, ensuring alignment with customer needs and business goals. In the video, the role is emphasized as a 'mini CEO' due to the holistic view and leadership required, which is crucial for making strategic decisions and balancing various stakeholders' interests.

💡Design Thinking

Design thinking is a problem-solving approach that focuses on the user's needs and experiences to create innovative solutions. It involves empathizing with users, defining problems, ideating, prototyping, and testing. The video underscores design thinking as a foundational skill for product managers, as it enables them to develop products centered around consumer needs rather than organizational biases or market trends.

💡Innovation

Innovation refers to the process of translating an idea or invention into a good or service that creates value or for which customers will pay. In the context of the video, innovation is a key skill for product managers as it drives the creation of new features, products, or services that are not mere copies of existing solutions but offer unique value to consumers.

💡Ruthless Prioritization

Ruthless prioritization is the act of making tough decisions to focus on the most critical tasks or features in product development. It involves setting clear priorities and aligning resources accordingly. The video mentions this as an essential skill for product managers because they must manage competing demands and limited resources to deliver the most impactful features to consumers.

💡Leadership

Leadership in the video is discussed in two aspects: the ability to make decisions and the ability to say no. Product managers need strong leadership skills to guide the product's direction, align teams, and make tough calls. They must also be able to reject ideas or features that do not align with the product's vision or consumer interests, showcasing ethical and principled leadership.

💡Communication

Communication is the ability to articulate thoughts and ideas effectively, both in writing and verbally. For product managers, as highlighted in the video, this skill is vital for conveying the product vision, managing stakeholder expectations, and ensuring that the team understands and executes on the product strategy. Effective communication helps in aligning diverse teams and preventing misinterpretations.

💡Measurability

Measurability refers to the ability to quantify the success or impact of a product through key performance indicators (KPIs). The video emphasizes that product managers should monitor outcomes, not just outputs, to ensure that the product is meeting its intended goals and delivering value to consumers. This skill is crucial for demonstrating the product's success and for making data-driven decisions.

💡Consumer-Centric

Consumer-centricity is the approach of designing and developing products with the end-user's needs, preferences, and experiences at the core. The video stresses that successful product managers keep the consumer at the heart of their decision-making process, ensuring that the product solves real problems and provides value from the user's perspective.

💡Ethicality

Ethicality in the context of the video pertains to the moral principles guiding product development. It involves considering the long-term impact of a product on users and society, ensuring that the product does not exploit users or lead to negative consequences. The video suggests that product managers should question the ethical implications of their products, especially in an era where digital products can have addictive qualities.

💡First Principles Thinking

First principles thinking is a method of reasoning that breaks down complex problems into their fundamental truths and then rebuilds them from the ground up. The video mentions this as a core aspect of design thinking, where product managers start with the basic consumer problem and work towards a solution without relying on traditional benchmarks or industry norms.

💡Stakeholder Management

Stakeholder management involves coordinating and balancing the interests of various parties involved in the product development process. The video highlights the importance of this skill for product managers, as they must navigate conflicting opinions and priorities from coders, business heads, and other partners to ensure that the product aligns with the consumer's best interests.

Highlights

Introduction to the six skills needed to become a product manager.

Importance of having a big picture view or bird's eye view for product management.

Design thinking as the core of product management, focusing on the consumer at the center of the problem.

Example of funnel building in e-commerce to illustrate design thinking.

Discussion on the ethical considerations in product management.

The necessity for product managers to innovate and think from first principles.

Ruthless prioritization as a key skill for managing conflicting priorities.

Leadership in product management, including the ability to make decisions and say no.

Communication skills as a critical component of stakeholder management.

Measurability and the importance of monitoring outcomes in product management.

The role of pricing in product management and its impact on decision-making.

Practical advice for aspiring product managers on developing the necessary skills.

Encouragement to subscribe for more content on management consulting, careers, and MBA.

The significance of product managers having a background in management consulting.

How to handle the challenge of drop-offs in the consumer journey on e-commerce platforms.

The importance of aligning product features with consumer needs rather than organizational interests.

The role of artificial intelligence in product management, exemplified by the Schrodinger tool.

The impact of social media on product design and the ethical dilemmas it presents.

The significance of saying no to features that do not align with the product's core value proposition.

The importance of clear and effective communication in product management.

The significance of KPIs and how they are used in product management interviews.

How to approach pricing questions in product management interviews.

Transcripts

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do you want to know what are the six

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skills that are needed to become a

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product manager then hi welcome to my

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channel i'm on a chai break and whenever

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i'm on a chai break i'm shooting really

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cool videos for all of you as i've spent

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last 10 years working in consulting and

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strategy and on my channel i talk about

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all things management consulting all

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things careers and all things mba so

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feel free to hit on the subscribe and

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the notification button so that you are

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notified whenever i'm putting out

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content for all of you

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and

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of course of it it's been a pretty uh

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pretty daily

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8 seven

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zero

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[Music]

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so very excited to now talk about this

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video so almost a month ago i had made a

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comparison video between the careers in

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management consulting and product

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management i will put a screenshot

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somewhere here so if you want fifi to

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check that out and a lot of you had

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actually commented that you want to

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delve deeper into the product management

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video especially and for context if you

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are new here on my channel or you didn't

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get a chance to watch that video i have

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done product management twice and i have

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been able to crack product management

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interviews with the leading unicorns of

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course in terms of experience i did

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product management very briefly in

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groupon india and then of course as a

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co-ceo today i lead the product division

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where i'm largely responsible for

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building non-tech and tech products both

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of them and of course we seem to have a

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good product market fit and in terms of

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the interviews i had i was able to crack

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a product manager interview in a leading

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unicorn in this country after my bcg

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after i decided to leave bcg but then

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it's another ball game altogether i

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decided to not take up any of the job

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offers that were coming my way back then

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and if you're interested for me to make

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separate video on

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deep type topics for example i'm going

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to make a separate video around finance

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if it's already out we will put up a

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screenshot here and if you need for me

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to make separate videos around careers

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in public policy careers in social

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impact how what are the skills please

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let me know about them in the comment

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section and if there are ample number of

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you talking about similar sectors i will

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be more than happy to consider making a

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video so all right let's directly jump

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into the six skills or the traits that

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are of a successful product manager

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because of which you can make a career

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in product management and stay tuned

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till the end if you also want to know

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about the salaries of product manager in

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india so first and foremost when you

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talk of product manager we need to

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understand there's a reason they are

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called mini ceos largely because

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they get a very good big picture view or

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a bird's eye view and that is one of the

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primary reasons that for example

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management consultants are a very hot

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property or make a good exit into

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product manager role as well because

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largely when you work as a consultant

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you get a very good bird's eye view or

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you develop that mindset in terms of how

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do you analyze a problem at a 360 degree

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level and in this video when i talk

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about the first skill it has to be

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design thinking i know and i'm aware

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that a lot of people talk about design

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thinking it has become this buzzword but

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at the heart of it what is really design

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thinking

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design thinking basically is first

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principles thinking which is that you do

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not benchmark the solution you have a

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problem you go to a consumer consumer

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problem is at the heart of everything

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and then keeping the consumer at the

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center of everything not the

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organizational pnl not the egos of of

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leadership in the organization not

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anything else not even the shareholders

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right you keep the consumer at the heart

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of the problem and then you build

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products around it so that's largely

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around design thinking and if i were to

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give few examples to you let's for

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example first talk about funnel building

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a funnel um i have a friend she's been

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working in a leading e-commerce in india

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after her isp mba and they were actually

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solving for a funnel right as the final

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shape is right if you were let me

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actually walk you through a consumer

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journey on ecommerce website when you

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land on the website when you land on the

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website that's step number one step

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number two is you're exploring some

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certain category it could be retail it

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could be electronics it could be

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hardware right and then step number

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three is you're on a particular product

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step number four is you're adding that

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product on the cart and step number five

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is you are now trying to purchase it now

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each of these five steps there could be

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drop-offs that can happen and leading

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product managers in e-commerce try to

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understand the root cause behind those

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uh behind those drop-offs and try to

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build in features through which they can

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solve for those drop-offs as well now

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this is a very interesting view towards

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this entire thing

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and that's my personal view and i have

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heard that from the leaders of top

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organization as they have taught at my

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education venture

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we are we are living in a generation

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where we are getting consumed by

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instagram and tick tocks of the world

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right and more and more features are

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being built on these products so that

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more and more people are hooked on them

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they are spending their time on it and

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what not

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but a lot of leading organization are

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now questioning the ethicality of it or

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morality of it right

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that hey is this the kind of product do

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we want our next generation to have or

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is this the kind of product that we

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should leave for our future generations

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and a lot of leading organizations do

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check for that implicitly or through

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certain subtle questions in your

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interviews so you need to be mindful

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what kind of features or what kind of

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talks do you end up happening in the

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name of solving a problem of a consumer

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which brings me towards for example

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another example example example sorry my

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bad another example that we can take of

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design thinking search search is a

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classic

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product tool or rather i would say the

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dream product that a product manager

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wants to build largely because it's very

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technically complex think of search on

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amazon if not on google think of all the

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permutation combinations that can come

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your way there could be so many typos

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that can exist there can be so many uh

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permutation combination of writing just

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pants women pants women pants without

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pockets women pants with pockets and

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whatnot and not just that think of the

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solutions or the answers that will come

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after the search has taken place right

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so many combination of products could

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come in if you are visualizing what

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product is you what is the user really

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trying to figure out and then you have

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to rank order them in a certain manner

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so that it is useful for the consumer

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not just useful for a lot of retailers

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right so that is design thinking these

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are the interesting projects that are

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solved if i were to give you another

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example i am a huge believer of giving

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examples that help other person

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visualize and allow them to think what

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kind of problems they would be solving

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so for example at my education venture i

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am very well aware that getting access

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to a mentor is a very rare privileged

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resource from consulting mckinsey bc and

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bain and we built an artificial

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intelligence tool is called schrodinger

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and through schrodinger at your own time

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at your own pace at 12 in the midnight

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or at 4 four a.m in the morning you

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could do case solving or case interview

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preparation with a live feedback and

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that is the machine that we have built

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and it's huge success within the

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beneficiaries or within or within ggins

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at my education venture

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so that is what design thinking it is

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putting consumer at the heart of the

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problem and then figuring out solutions

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which brings me towards the second skill

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which is flowing from point number one

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which is largely around innovation

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product managers are not just creating

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copy pasted features or just copy

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pasting solutions many do that but the

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top product managers are always trying

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to innovate and innovation automatically

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happens when you do a lot of first

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principle thinking of course within the

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realm of innovation you do not

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you are being little practical about the

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execution as well right you may want to

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have certain features that are practical

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within the short term and could be

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dreamy within the long term as well but

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you almost always try to create a dream

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product or something that the world has

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never ever seen before at least there

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should be a step number one if you will

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ever want to be a product manager and

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your day one will be starting from the

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point that hey let me copy paste

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someone's solution i don't really think

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then you are sorry to say you're bound

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to be a product manager that anyone can

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do product manager require a lot of

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thinking a lot of innovation and a lot

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of creative designing as well right by

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creative design i don't mean ui ux i

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mean that you need to have that appetite

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for innovation which brings us towards

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the third skill which is largely around

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i would say ruthless prioritization

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as a product manager

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you will be talking to your coders to

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your consumers to the business head to

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the other partner staff of the

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organization everyone will have

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conflicting opinions and conflicting

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priorities and when everyone has

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conflicting priorities and the time is

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limited in your hand and you have

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limited features that you can deliver

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within the tech staff you have that

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means that as the product owner who is

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having his or her fiduciary duty to make

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sure that the consumer's benefit is at

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the best interest then you make sure

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that you prioritize ruthlessly in terms

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of timeline in terms of resources in

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terms of the features and that

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prioritization if you are someone who

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wants to do 100 things at one point of

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time then it may be little tricky right

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if you are someone who is very good with

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prioritization if you know that you have

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to do 100 things but you know that i

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can't do all 100 things in the month of

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july which is when i'm shooting this

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video right i will have to stack things

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for later on then product manager can

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management role can definitely be for

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you which brings us towards the fourth

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skill which is again my favorite which

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is largely around leadership and mind

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you these three traits are not just

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theoretical traits whatever will be

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asked to you in the interview for a

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product manager in some shape of a mat

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at the back of the interviewer's mind

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they will want to be understanding that

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is this person ready or not ready with

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respect to the product management

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mindset but coming back to the fourth

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skill which is largely around leadership

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leadership is basically

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two things i would say

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4a and 4b

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your ability to take decisions and your

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ability to say no once again i bring

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back the point around morality and

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ethicality your ability to say that hey

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this is what i stand for and of course

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you do that smartly and not just burning

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bridges that i am saying no because this

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is not at the heart of consumers

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interest that is what i signed up for

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when everyone is just looking for their

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own incentives in economics you learn

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about the power of incentives and how

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misaligned incentives can lead to a

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disaster a product manager played a very

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pivotal role in terms of making sure

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that the consumer's interest is at the

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heart of innovation is at the heart of

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design thinking and is at the heart of

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adding features to the product

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which brings me towards four b point

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which is largely around saying no which

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is in some shape of a mat related to

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four a as well there will be times in

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fact not just will be most of the times

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you are saying no to a lot of features

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because you have a certain vision

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if you will just try to add a lot of

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features right then it might just become

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messy in product management

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it is actually fine that your product

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solves one problem but solves it

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beautifully well there is there should

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be ideally no other product on this

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planet which solves that particular

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problem as good as you do right rather

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than adding 10 features and try to solve

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10 problems mediocrely you try to solve

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one problem and you solve that really

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beautifully well which brings us towards

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the fifth point in the skills that are

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needed for product management which is

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communication and a lot of these skills

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if you would notice are interlinked

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right from leadership to prioritizing

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ruthlessly design thinking to of course

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now communication because you're dealing

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with a lot of stakeholders you and even

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the product management is not really an

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external role that you're dealing with

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clients you're dealing with your

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organization's employees and if you do

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not know how to articulate your thoughts

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well if you do not know how to write

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emails well then it is going to be a

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really big problem because you might

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want to say x and the other person is

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understanding why and he or she is then

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executing that stuff so then

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communication becomes really important

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that do you know what do you want to say

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and can you put that into words both in

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writing and both verbally and verbally

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as well so that is the fifth hack

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the sixth secret which is again my

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favorite from and in fact this is very

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important from interview standpoint as

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well that wait a second i need to grab

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my joy

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too much speaking my mouth was drying up

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so chai is

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it should have been water but anyhow

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coming back which is around

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measurability when you start a product

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right

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keep every keeping everything aside the

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features the impact the stakeholder

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management you would have started with a

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reason right and

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you monitor that outcome not just output

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for example at my education venture in

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education one-on-one there is a kpi it's

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called learning outcomes so what we do

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is after six months of the graduation of

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every person we check with them that hey

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were you looking for a job if you were

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looking for a job are you able to pivot

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into a dream sector if yes what that

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organization is etc etc and then we

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eventually are currently standing at a

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number of 88 percentage but coming back

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you always have that mindset that you

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need to monitor the outcome and the

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reason i say so is because kpi key

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performance indicator is a very popular

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question that is very often asked in

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product management interviews now

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talking of measurability i want to share

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one more secret

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pricing questions are also very often

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asked pricing i know is not directly

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related to outcome or kpi but i still

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wanted to share that so that all of you

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get to learn i have a dear friend she's

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working in paypal in san francisco she's

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a graduate from harvard business school

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and in her interview she was actually

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given a pricing case so to synthesize we

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are basically saying for you to crack

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into product management you need to have

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fantastic design thinking you need to

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have a capability to innovate you need

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to be a ruthless prioritizer you need to

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have leadership qualities you need to

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have fantastic communication and last

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but not the least you need to have

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measurability and mathematical skills as

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well with that if you need more help to

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become a product manager feel free to

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check out impact fellowship program at

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my education venture global governance

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initiative.org with that please take

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care smile a lot and

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just spread a lot of smile and happiness

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in this world i'll see you very much

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soon cheers bye

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[Music]

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you

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