Empresa FazSite - Problemas processo de desenvolvimento de software.

Summary

A project manager, Gisele, is tasked with building a website for a small business, Cloves, who wants to compete with larger rivals. Despite an initial promise of a quick five-day turnaround, the project faces delays due to technical issues, new staff, and miscommunication about the website's complexity. The team works long hours to meet the deadline but struggles with meeting the client's evolving expectations. Ultimately, the final product falls short of the client's vision, highlighting the importance of clear communication, realistic timelines, and a well-coordinated team to deliver on client expectations.

Takeaways

• 😀 Cloves wants a website to compete with larger companies, expecting it to be similar in size and features.
• 😀 Gisele and her team struggle with tight deadlines, aiming for a 5-day website development but facing multiple delays.
• 😀 Communication issues within the team, such as unclear versions of the site being worked on and delays caused by technical challenges.
• 😀 The development team faces resource constraints, leading to outsourcing some tasks like image digitalization to meet deadlines.
• 😀 Gisele and her team have to work overtime, but there are still struggles to meet the expected timeline, causing frustration.
• 😀 Cloves initially requested a simple site, but later demands more features, including e-commerce, which was not planned for.
• 😀 There is a mismatch in expectations between Gisele and Cloves, as Gisele believes the site meets the basic requirements, while Cloves expects more sophisticated features.
• 😀 The development process was slowed by interruptions from other internal tasks that diverted resources from Cloves’ project.
• 😀 The digitalization of 950 images becomes a bottleneck, delaying the progress despite outsourcing to a graphic company.
• 😀 In the end, Cloves is somewhat dissatisfied, feeling the website doesn’t meet the standard of his competitors, despite it being a 'good start' for his online presence.

Q & A

What is the main objective of the conversation in the transcript?

The main objective of the conversation is to discuss the creation of a website for a small company to compete with its online competitors. The company needs to establish its presence on the internet quickly and effectively.

Why is there a sense of urgency regarding the website's creation?

There is urgency because the company wants to compete with its online competitors, and they are trying to quickly establish their presence. The manager stresses that time is critical to get the site up and running.

What are the key challenges the team faces in building the website?

Key challenges include a tight timeline, delays caused by technical issues such as version conflicts and image digitalization, and the lack of experience with the required programming language. Additionally, there are issues with the workload distribution and communication among the team members.

What was the initial deadline set for the website completion?

The initial deadline set for the website's completion was five days, but it was later adjusted due to unforeseen challenges.

How does Gisele react to the progress of the project?

Gisele is frustrated with the delays and the lack of progress, especially when she realizes that the website is not meeting the initial expectations and deadlines. She also expresses concerns about the final product's quality.

What role does communication play in the challenges faced by the team?

Communication is a major issue, as team members fail to share updates and problems promptly. For example, Gisele was unaware of certain issues until they became more pressing, and there was a lack of clarity in discussing the project's scope and progress.

What solution does Gisele propose for the digitalization issue?

Gisele proposes outsourcing the digitalization of the product images to a graphic company to speed up the process and meet the deadline.

How does the team handle the shortage of programming knowledge in the required language?

The team hires a new programmer, Jorge, who is not familiar with the required programming language but is expected to learn quickly on the job. This decision causes some initial confusion but is later accepted by the team.

What discrepancy arises between the client's expectations and the final product?

The client, Cloves, is disappointed with the final website, stating that it does not meet the expectations set by his competitors, particularly in terms of size and functionality, such as e-commerce features, which he did not initially request but assumed would be included.

How does the team address the issue of working overtime and workload management?

The team acknowledges that they have been working overtime, but Gisele points out that the reports show an unrealistic work schedule, where rest and meal breaks are not being accounted for. The team realizes that their time management and reporting practices need improvement.