I ended up with 27 panels! - Jonathan S., Corpus Christi, TX

Green Home Systems
10 Jan 202401:55

Summary

TLDRIn the provided transcript, a customer expresses gratitude for their solar advisor, Anck Hopkins, who was knowledgeable and attentive throughout the solar program process. The customer, residing in Texas, chose to install 27 solar panels on their home after extensive research, ultimately deciding on Green Home Systems, a California-based company, due to positive reviews. The customer is excited about the potential impact on their utility bills and shares their positive feedback on the company's service.

Takeaways

  • 🙂 The speaker expresses gratitude for the guest's participation and appreciates their time.
  • 🌞 The guest's solar advisor was Anck Hopkins, who was knowledgeable and provided excellent service.
  • 📞 Anck Hopkins was proactive in communication, ensuring to follow up with calls or texts if the guest missed a call.
  • 🏠 The guest decided to install 27 solar panels at their home.
  • 📈 There is an anticipation of seeing how the utility bill changes once the solar panels are operational.
  • 🔍 The guest conducted research in Texas but could not find a suitable solar provider locally.
  • 🚀 The guest chose Green Home systems after finding positive reviews and decided to go with them despite being based out of California.
  • 💡 Green Home systems is presented as a company that stood out to the guest due to their good reviews.
  • 🤝 The guest's decision to go with Green Home systems was influenced by their research and the company's reputation.
  • 🌿 The guest is excited about the environmental benefits and potential cost savings associated with the solar panels.
  • 🗣️ The speaker thanks the guest for their time and feedback, indicating the value of the guest's endorsement.

Q & A

  • Who was the solar advisor mentioned in the transcript?

    -The solar advisor mentioned in the transcript was Anck Hopkins.

  • What was Anck Hopkins' role in the solar program?

    -Anck Hopkins was knowledgeable about the solar program and provided guidance and information to the customer, ensuring to communicate effectively even if the customer missed a call.

  • How many solar panels were installed at the customer's home?

    -The customer decided to install 27 solar panels at their home.

  • How did the customer's utility bill change after the installation of solar panels?

    -The transcript does not provide specific details on the utility bill change, but the customer is excited to see the impact once the panels are operational.

  • Why did the customer choose Green Home systems for their solar option?

    -The customer chose Green Home systems after conducting research and not finding a suitable provider in Texas. They found positive reviews about Green Home systems, which is based in California, and decided to go with them.

  • What is the customer's location?

    -The customer is located in Texas.

  • How did Anck Hopkins ensure effective communication with the customer?

    -Anck Hopkins would either text or call back the customer if they missed a call, ensuring that all information was communicated effectively.

  • What was the customer's reason for looking for a solar advisor?

    -The customer was interested in the benefits of the solar program and needed guidance from a knowledgeable solar advisor.

  • What was the customer's impression of Anck Hopkins' service?

    -The customer found Anck Hopkins to be super knowledgeable and very helpful, which left a positive impression.

  • What was the customer's decision-making process for selecting a solar provider?

    -The customer's decision-making process involved researching options in Texas, looking for reviews, and ultimately choosing a provider from another state due to the lack of suitable options locally.

  • What feedback did the customer provide about their experience with Green Home systems?

    -The customer provided positive feedback, appreciating the company's service and the knowledge of their solar advisor.

Outlines

00:00

🌞 Positive Solar Advisor Experience

The speaker expresses gratitude for the interviewee's time and begins by inquiring about their solar advisor. The interviewee shares that their solar advisor was Anck Hopkins, who was knowledgeable about the solar program and provided excellent service, including being proactive in communication. They decided on installing 27 solar panels for their home and chose Green Home systems after extensive research and positive reviews. The speaker is excited to see the impact on the interviewee's utility bill once the solar panels are operational, and the interviewee shares their decision-making process for selecting the solar provider.

Mindmap

Keywords

💡Solar Advisor

A solar advisor is a professional who provides guidance and expertise regarding solar energy systems. In the script, the person's solar advisor was Anck Hopkins, who was knowledgeable about the solar program and provided beneficial information about solar energy for the individual in Texas.

💡Solar Program

A solar program refers to a set of initiatives or policies designed to promote the use of solar energy. The script mentions a solar program that the solar advisor was knowledgeable about, which likely includes incentives, regulations, and educational resources for solar energy users.

💡California

California is a state known for its progressive policies on renewable energy, including solar power. In the context of the script, the solar advisor is from California, indicating that the expertise and services related to solar energy are sought after, even from out of state.

💡Texas

Texas is mentioned as the location where the person resides and is considering solar energy options. The state is highlighted as a place where the individual conducted research on solar energy providers but ultimately chose a company from another state due to better reviews and options.

💡Solar Panels

Solar panels are devices that convert sunlight into electricity. The script specifies that the individual decided to install 27 solar panels on their home, which is a significant investment in renewable energy and a step towards reducing utility bills.

💡Utility Bill

A utility bill is a statement sent to a customer for the use of utilities such as electricity, water, or gas. The script discusses the anticipation of seeing how the utility bill changes once the solar panels are operational, indicating a potential for cost savings.

💡Green Home Systems

Green Home Systems is a company that provides solar energy solutions. The individual in the script chose this company after conducting research and finding positive reviews, highlighting the importance of reputation and customer satisfaction in the solar industry.

💡Research

Research in this context refers to the process of gathering information and evaluating options before making a decision. The person in the script conducted research on solar energy providers in Texas before deciding to go with a company from California.

💡Reviews

Reviews are evaluations or critiques by customers about products or services. The script mentions that the individual found good reviews of Green Home Systems, which influenced their decision to choose this company for their solar panel installation.

💡Renewable Energy

Renewable energy is energy derived from natural resources that are replenished on a human timescale, such as sunlight. The entire script revolves around the theme of renewable energy, specifically solar energy, as a sustainable and potentially cost-effective alternative to traditional energy sources.

💡Cost Savings

Cost savings refer to the reduction in expenses that result from a particular action or investment. The script implies that installing solar panels is expected to lead to cost savings on the utility bill, which is a common motivation for individuals to invest in solar energy.

Highlights

The interviewee expresses gratitude for the opportunity to discuss solar energy.

Mentions a solar advisor named Anck Hopkins who was knowledgeable and helpful throughout the solar program.

Anck Hopkins was from California but provided valuable information about solar programs beneficial for Texans.

The solar advisor was proactive in communication, ensuring to reach out even if the interviewee missed a call.

The interviewee's home ended up with 27 solar panels installed.

There is anticipation for the impact of the solar panels on the interviewee's utility bill.

The decision to go with Green Home systems was based on extensive research and positive reviews.

The interviewee could not find a suitable solar provider in Texas and thus looked to California.

Green Home systems, based out of California, was chosen for their good reviews and reputation.

The interviewee emphasizes the importance of choosing a solar provider based on research and customer feedback.

The interview concludes with thanks and appreciation for the interviewee's feedback.

The interviewee acknowledges the value of the solar advisor's regional knowledge despite the distance.

The interviewee appreciates the advisor's commitment to ensuring communication, even through text if a call was missed.

The number of solar panels chosen for the home is specified, indicating a significant investment in solar energy.

The interviewee's decision to opt for a solar energy system reflects a personal commitment to sustainability.

The interviewee's research process included looking outside of their local area for the best solar solution.

The interviewee's choice of Green Home systems indicates a preference for companies with a strong customer service ethic.

The interviewee's positive experience is highlighted, emphasizing the value of good customer service in the solar industry.

Transcripts

play00:04

hell well thank you so much for joining

play00:07

me here today I really appreciate your

play00:08

time I just have a few questions for you

play00:11

can you share with us who your solar

play00:13

advisor was and if he or she did a great

play00:16

job with you yes my my solar advisor was

play00:20

anck

play00:20

Hopkins uh he was he was very

play00:23

knowledgeable about the whole solo

play00:25

program um and since he is from

play00:28

California and I'm in is uh uh he let me

play00:33

know about everything beneficial or or

play00:38

Texans nowadays with the whole Solar

play00:40

program and anytime I had a call or or

play00:43

he would call me and I wouldn't answer

play00:45

he he would make sure to actually either

play00:47

shoot me a text or actually call me back

play00:49

later uh but he was yeah he was he was

play00:51

super knowledgeable and everything so

play00:54

amazing and how many panels did you guys

play00:56

decide to get on your home we ended up

play00:59

getting 27 p pedal great amazing I'm

play01:02

super excited to see how your utility

play01:05

bill changes uh once your panels get

play01:08

going now why did you decide to go with

play01:10

greenh home system of the solar

play01:12

option

play01:14

um uh so I've been doing a lot of

play01:17

research here here in Texas and I

play01:20

couldn't find anybody in in Texas that I

play01:23

wanted to go with um so I I I decided to

play01:27

look elsewhere and I stumbled across uh

play01:30

Green Home systems out of California and

play01:32

I and I saw a bunch of good good reviews

play01:36

of the company so I decided to give y a

play01:38

call and that's why I decided to go with

play01:41

y'all guys amazing well thank you so

play01:44

much for your time today and giving us

play01:45

your great feedback we definitely

play01:47

appreciate it yes ma'am thank

play01:53

you

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Related Tags
Solar EnergyCalifornia AdvisorTexas HomeownerUtility BillGreen Home SystemsSolar PanelsEnergy SavingsCustomer FeedbackResearch-BasedCalifornia CompanyHome Solar Program