A POLÊMICA da QCY BRASIL: o que DESCOBRI e COMO isso AFETA VOCÊ

Summary

In this video, the speaker addresses an issue regarding their previous endorsement of kcy.com.br, a company selling QCY products without proper authorization from QCY Global. They apologize for associating with the company and explain how they were misled by third-party traders. Despite not considering the company a scam, the speaker highlights serious customer service and communication issues. They recommend purchasing QCY products only from authorized channels moving forward and promise to be more diligent with future endorsements. The speaker takes responsibility for their mistake and urges transparency in business operations.

Takeaways

• 😀 The creator initially believed qcy.com.br would become an official distributor for QCY products after a contract with Blue Whale ended, but this never happened.
• 😀 Despite believing qcy.com.br was legitimate, the creator confirms that they were never authorized by QCY Global to sell their products in Brazil.
• 😀 The creator apologized for endorsing a company that was not authorized to sell the products and for potentially misleading viewers.
• 😀 Videos made in collaboration with qcy.com.br were removed from the creator's channel to avoid further promotion of unauthorized sales.
• 😀 The creator ended their affiliate relationship with qcy.com.br and revoked permission for the company to use their image or content for promotion.
• 😀 Links pointing to qcy.com.br were deleted or redirected to official channels to prevent future association with the unauthorized distributor.
• 😀 The creator does not believe qcy.com.br was a scam but suspects they may have been misled by a third party, particularly a Chinese trader posing as a legitimate manufacturer.
• 😀 Even if the company was misled, their failure to communicate transparently or resolve customer issues is seen as negligent, bordering on bad faith.
• 😀 The creator highlights the importance of transparency, especially during crises, and criticizes qcy.com.br's lack of response to customer complaints.
• 😀 The creator recommends purchasing QCY products through official channels, now verified, rather than through qcy.com.br.

Q & A

What issue did the YouTuber address in the video?

The YouTuber addressed the issue of promoting a company, *kcy.com.br*, that was not authorized by QCY Global to sell their products in Brazil. The company was found to be operating without proper authorization, which led the YouTuber to retract their endorsement and take corrective actions.

Why did the YouTuber initially promote *kcy.com.br*?

The YouTuber initially promoted *kcy.com.br* because they believed the company was a legitimate distributor of QCY products, with all signs pointing to a professional operation. They had conducted some research, including checking CNPJ details, product testing, and positive customer feedback.

What actions did the YouTuber take after discovering the company’s lack of authorization?

After discovering the company wasn’t authorized by QCY Global, the YouTuber took down all videos created in partnership with *kcy.com.br*, stopped using their content and image in promotional materials, terminated the affiliate program, and removed all related links from the channel.

Did the YouTuber believe *kcy.com.br* was a scam?

No, the YouTuber did not believe *kcy.com.br* was a scam. They acknowledged that the company was legitimate, had a proper CNPJ, and had a good reputation with customers. However, the company lacked authorization to sell QCY products, which was the core issue.

What did the YouTuber suspect regarding the company’s operations in China?

The YouTuber suspected that *kcy.com.br* might have been misled by third-party traders in China who presented themselves as official QCY representatives, a common occurrence in the industry. They considered the possibility that the company was unknowingly deceived.

How did the YouTuber describe the company’s response to customer complaints?

The YouTuber criticized the company for its lack of transparency and responsiveness, noting that there were no official communications on the website or social media about the issue. They also pointed out that many customers were experiencing delays and poor customer service without adequate resolution.

What was the YouTuber’s advice to viewers interested in purchasing QCY products?

The YouTuber advised viewers to buy QCY products only through officially authorized channels, which they now confirmed were legitimate. They emphasized the importance of purchasing from trusted sources to avoid potential issues.

What did the YouTuber learn from this experience?

The YouTuber learned the importance of thoroughly verifying business partnerships and conducting more diligent checks, especially in situations where a company's legitimacy is in question. They promised to be more careful in the future when associating their brand with any company.

Why did the YouTuber apologize to their audience?

The YouTuber apologized for promoting *kcy.com.br* without confirming its authorization status. They expressed regret for misleading their audience and for associating their image with a company that was not authorized to sell the products it claimed to distribute.

What did the YouTuber say about the company’s legitimacy despite the issues?

The YouTuber acknowledged that while *kcy.com.br* wasn’t authorized by QCY Global, they were not a fraudulent company. They had a legitimate business presence, good customer service ratings, and positive feedback from buyers, though they were not authorized to sell QCY products.