Persuasion #1 - Attitude, comportement, communication persuasive - Psycho Sociale

Cas Social
24 Sept 202007:26

Summary

TLDRThe video script delves into the realm of social psychology, focusing on the concept of attitudes and their influence on human behavior within society. It explains that attitudes consist of cognitive, affective, and behavioral components, which are not directly observable and can only be inferred. The video emphasizes the complexity of changing attitudes and the subsequent potential impact on behavior, highlighting the interplay of various factors such as social norms and perceived control over one's environment. It also introduces the idea of persuasive communication as a tool to influence attitudes, providing examples from advertising to social movements. The script concludes by acknowledging the power and limitations of persuasive communication in shaping societal norms and individual behaviors, inviting viewers to reflect on the ethical implications of such strategies.

Takeaways

  • 🧠 The core concept of social psychology is to understand human behavior within society, with a focus on unobservable mental processes like attitudes.
  • 💭 Attitudes consist of cognitive, affective, and behavioral components, which are knowledge, feelings, and behavioral intentions towards a social object.
  • 🔄 Attitudes are not directly observable and can only be inferred from a person's actions and reactions.
  • 📈 Attitudes can potentially influence behavior, but the relationship is complex and involves many interacting variables.
  • 🚀 Changing an attitude might not directly lead to a change in behavior, as various factors like social norms and perceived control over the environment come into play.
  • 🤔 A change in attitude implies a lasting shift in evaluation towards a social object, persisting even after the influence source is gone.
  • 📊 To measure attitude change, experimental protocols are used, where subjects are exposed to counter-attitudinal messages and their reactions are assessed.
  • 🔄 Attitude change can involve varying the valence (positive to negative or vice versa) or intensity (strength of the attitude).
  • 🌐 Attitude change is a normal process influenced by knowledge acquisition, life experiences, and societal changes.
  • 💡 Persuasive communication is a strategic and controlled method of messaging designed to influence attitudes and behaviors.
  • 🌟 The ethical use of persuasive communication is up to the user, as it can be employed for both positive and negative purposes.

Q & A

  • What is the main focus of social psychology?

    -The main focus of social psychology is to study human behavior within society and understand the factors that influence it.

  • What are the key components of an attitude in social psychology?

    -The key components of an attitude are cognitive elements (knowledge and beliefs about a social object), affective elements (liking or disliking the social object), and behavioral elements (intention to act in a certain way).

  • How can attitudes potentially influence behavior?

    -Attitudes can potentially influence behavior by affecting a person's intention to perform a certain action. However, the relationship between attitude and behavior is complex and involves many interacting variables.

  • What are some factors that can influence a person's intention to act?

    -Factors that can influence a person's intention to act include their attitude towards the behavior, social norms, and their perceived control over their environment.

  • What is meant by a change in attitude?

    -A change in attitude refers to a shift in a person's evaluation of a social object. This change can be in terms of valence (positive to negative or vice versa) or intensity (from weak to strong or strong to weak).

  • How can we measure the effectiveness of attitude change?

    -The effectiveness of attitude change can be measured through experimental protocols where individuals are exposed to counter-attitudinal messages and their reactions are assessed to determine if there has been a change in their attitude.

  • What is persuasive communication according to the script?

    -Persuasive communication is the presentation of a carefully designed and organized message intended to convince one or more people to adopt a particular viewpoint, often opposite to their current attitude.

  • What are some examples of persuasive communication?

    -Examples of persuasive communication include advertisements on YouTube, sales pitches in commerce, personal influence attempts like convincing a partner to see a particular movie, and public service announcements by organizations like Médecins Sans Frontières to encourage donations.

  • How can persuasive communication be used for good or bad?

    -Persuasive communication can be used for good by promoting positive social change, education, or charity. However, it can also be misused for manipulative purposes or to promote harmful ideas, depending on the intentions of the user.

  • What are the limitations of using persuasive communication to change attitudes?

    -The limitations of persuasive communication include the fact that it does not guarantee a change in everyone's attitudes and that it must be used responsibly, as it can have unintended consequences if misused.

  • What is the role of social norms in shaping attitudes?

    -Social norms play a significant role in shaping attitudes by exerting pressure on individuals to act or not act in certain ways. They can either support or contradict an individual's existing attitudes and intentions.

Outlines

00:00

🧠 Understanding Attitudes in Social Psychology

This paragraph delves into the concept of attitudes in social psychology, emphasizing the importance of studying human behavior within societal contexts. It explains that attitudes are composed of cognitive, affective, and behavioral components, which are not directly observable and reside within an individual's mind. The paragraph highlights the complexity of attitudes and how they can be positive or negative, strong or weak evaluations towards a social object. It also discusses the potential influence of attitudes on behavior, considering various factors such as social norms, personal intentions, and perceived control over one's environment. Furthermore, it addresses the conditions for attitude change, including persistence, scope, and durability, and the methods for measuring attitude change through experimental protocols.

05:01

🗣️ The Power of Persuasive Communication

This paragraph focuses on the concept of persuasive communication, defining it as the deliberate presentation of a message designed to influence individuals to adopt a viewpoint contrary to their existing attitude. It underscores the structured and strategic nature of persuasive communication, where messages are crafted to sway the audience. The paragraph provides examples of persuasive communication in advertising, sales, and social movements, highlighting its dual-use potential for both positive and negative purposes. It also touches on the limitations of persuasive techniques, emphasizing that psychologists are not mind manipulators and that attitude change through communication is not guaranteed. The paragraph concludes by inviting viewers to engage with the content and anticipates future discussions on attitude modeling and the mechanisms underlying persuasive communication.

Mindmap

Keywords

💡Social Psychology

Social Psychology is the scientific study of how people think, influence, and relate to one another within a social context. In the video, it is the central theme that explores the dynamics of human behavior within society. The script uses this concept to discuss how attitudes are formed and can be changed through various social influences and communication strategies.

💡Attitude

Attitude is a psychological tendency that expresses a favorable or unfavorable evaluation or appraisal of a particular entity or concept. It consists of cognitive, affective, and behavioral components. In the video, attitudes are discussed as key to understanding behavior, as they represent an individual's position towards a social object, which can be an object, person, or idea.

💡Cognitive Components

Cognitive components refer to the knowledge and beliefs that an individual holds about a particular social object. These components form the basis of an attitude by shaping how a person perceives and understands the object of their attitude. In the context of the video, cognitive components are one of the three elements that make up an attitude, influencing how individuals evaluate and act towards social objects.

💡Affective Components

Affective components are the emotional responses or feelings associated with an attitude. They reflect whether an individual has positive or negative emotions towards the object of their attitude. In the video, affective components are crucial in understanding the intensity and warmth of an individual's attitude towards a social object, influencing their behavior and decision-making.

💡Behavioral Components

Behavioral components pertain to the actions or intended actions associated with an attitude. They represent the individual's propensity to behave in a certain way towards the object of their attitude. In the video, it is emphasized that attitudes, while related to behavior, do not always directly cause changes in behavior, as various factors and intentions come into play.

💡Attitude Change

Attitude change refers to the process by which an individual's attitude towards an object shifts from one evaluation to another. This can involve a change in the valence (positive to negative or vice versa) or the intensity (from weak to strong or strong to weak) of the attitude. The video discusses the conditions necessary for attitude change, such as exposure to counter-attitudinal messages and the persistence of the new attitude even after the influence is removed.

💡Persuasive Communication

Persuasive communication is the presentation of a message designed to influence one or more individuals to adopt a point of view that may be contrary to their existing attitude. It involves the use of deliberate strategies known to affect the audience. In the video, persuasive communication is highlighted as a tool that can be used to change attitudes, for better or worse, through controlled forms of communication.

💡Counter-Attitudinal Message

A counter-attitudinal message is a communication that goes against the attitudes or opinions that individuals have already formed. It is used in attempts to change attitudes by presenting opposing viewpoints or information. In the video, such messages are discussed as a method to measure the effectiveness of persuasive communication and to observe whether they result in a change or reinforcement of the existing attitude.

💡Influence

Influence in the context of the video refers to the ability to affect the attitudes, beliefs, or behaviors of others. It is a central aspect of social psychology and is discussed in terms of how various factors, such as social norms and perceived control over one's environment, can influence an individual's attitudes and actions.

💡Social Norms

Social norms are the unwritten rules of behavior that are considered acceptable within a group or society. They exert pressure on individuals to conform to the expectations of their social environment. In the video, social norms are highlighted as a significant factor that can influence an individual's attitudes and behaviors, potentially leading to changes in their attitudes over time.

💡Perceived Control

Perceived control refers to an individual's belief in their ability to influence or have an impact on their environment or situation. It is a crucial factor in determining whether a person will take action or not. In the video, perceived control is emphasized as a necessary condition for attitude change, as individuals are more likely to act if they believe they can successfully influence their environment.

Highlights

Social psychology is the study of human behavior within society.

Understanding behavior requires examining an individual's thoughts, attitudes, and actions.

Attitudes consist of cognitive, affective, and behavioral components.

Attitudes are not directly observable and reside within an individual's mind.

Attitudes can potentially influence behavior, but the relationship is complex and multifaceted.

Changing attitudes involves influencing an individual's cognitions, emotions, and behavioral intentions.

Social norms and context play a significant role in shaping and modifying attitudes.

An individual's perceived control over their environment affects their willingness to change behavior.

Attitude change requires persistence beyond the influence's presence.

A true attitude change encompasses all objects related to the attitude.

Attitudes can be positive, negative, weak, or strong, and changing them involves altering valence or intensity.

Measuring attitude change involves experimental protocols and evaluating responses to stimuli.

Persuasive communication is a tool used to influence attitudes and behaviors.

Effective persuasive communication is designed and organized to change or reinforce viewpoints.

Persuasive communication strategies are purposefully developed to influence the audience.

The use of persuasive communication can lead to positive or negative outcomes depending on the user's intent.

Attitudes can naturally change due to new knowledge, experiences, or societal shifts.

Understanding the mechanisms of persuasive communication is crucial for effective social influence.

Psychologists are not mind manipulators; their techniques have limits and cannot control everyone.

Transcripts

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[Musique]

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la psychologie sociale et l'étude du

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comportement humain au sein de la

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société et pour pouvoir étudier un

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comportement et le comprendre il faut

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s'intéresser à ce qui se passe au sein

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de l'esprit d'une personne ainsi un

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concept clé en psychologie sociale et le

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concept d'attitude l'attitude et la

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position d'un individu par rapport à un

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objet social on ne peut pas directement

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l'observer et ça se passe dans la tête

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des gens cette attitude est composé

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d'éléments cognitifs qui vont être les

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connaissances de l'individu par rapport

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à cet objet social ces croyances aussi

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des éléments affectifs

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est ce qu'ils aiment cet objet social

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est ce qu'ils ne l'aiment pas cette

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personne ou cette idée et enfin des

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éléments qu natifs qui concerne

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l'intention comportementale le fait de

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se dire que l'on va agir et enfin

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l'attitude étant une évaluation par

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rapport à cet objet social

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cette évaluation peut être positive ou

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négative et aussi elle peut être forte

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ou faible

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on comprend donc qu'en agissant sur

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l'attitude on va potentiellement pouvoir

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avoir une influence sur le comportement

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mais ce n'est pas une relation aussi

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simple que je change l'attitude je

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change de comportement il y a beaucoup

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de variables qui vont s'entremêler et

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interagir pour avoir une modification du

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comportement d'une personne et au delà

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de ces changements d'attitude

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l'apparition d'un comportement nécessite

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déjà en premier lieu l'intention de la

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personne de produire ce comportement

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cette intention de produire un

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comportement elle même va être influencé

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par divers facteurs

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il y a bien sûr l'attitude qui va

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influencer ce que la personne décide de

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faire mais ce n'est pas tout en fonction

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du contexte social dans lequel elle est

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cette personne va être soumise à des

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normes qui vont lui faire pression pour

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agir d'une certaine façon

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ou au contraire pour ne pas agir et

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enfin au delà des normes et de

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l'attitude le contrôle que la personne

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perçoit avoir potentiellement son

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environnement est très important c'est à

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dire que si la personnes pensent ne pas

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pouvoir agir sur son environnement

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alors elle ne fera rien c'est une

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condition sinequanone que la personne

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sache qu'elle peut réussir son

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comportement si elles veulent entre

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andres on parle d' agir sur l'attitude

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des personnes mais qu'est ce qu'un

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changement d'attitude le changement de

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l'attitude implique qu'une fois que la

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personne a été exposée à une forme d'

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influence l'attitude puisse persister

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une fois que la source d'influencé n'est

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plus là par exemple si vous prenez un

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enfant dans une salle et que vous lui

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donnez un bonbon et voulu répéter de ne

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pas le manger

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vous pouvez être sûr que dès que vous

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allez quitter la salle il va s'empresser

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de se goinfrer sur le bon mot ensuite il

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faut que le changement d'attitude porte

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sur toute la classe des objets concernés

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par cette attitude c'est à dire que si

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vous aviez des a priori sur un groupe

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social et que vous vous mettez à

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apprécier l'un de ses éléments

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ce ne peut pas être considéré comme un

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changement d'attitude envers le groupe

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social enfin la nouvelle attitude et

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durable c'est à dire que vous n'allez

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pas au bout de quelques jours quelques

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semaines reprendre les mêmes croyances

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et les même avis que vous aviez sur ce

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groupe social

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mais ces changements vont perdurer dans

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le temps comme on l'a vu tout à l'heure

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une attitude peut être positive négative

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faible ou forte ainsi un changement

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d'attitude va consister à faire varier

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l'un de ces deux critères la valence et

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l'intensité on peut donc passer d'une

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attitude positive à une attitude très

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positive

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notre étude positive à une attitude

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négative et c'est quand on passe de

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positif à négatif c'est un changement de

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direction

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et sinon c'est un changement d'intensité

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alors c'est très bien mais comment est

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ce qu'on fait pour mesurer latitude et

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pour voir qu'on a eu un effet cette

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attitude qu'on a réussi à avoir une

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influence

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eh bien on va passer par des protocoles

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expérimentaux dont l'objectif est de

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vous faire évaluer votre appréciation ou

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votre accord

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par rapport à une décision une personne

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un mouvement politique peu importe

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ensuite on va exposer les sujets à un

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message contre attitude niall

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c'est-à-dire un message contraire à

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l'opinion qu'ils ont exprimées et ainsi

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on va pouvoir mesurer de nouveau

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l'attitude de la personne son

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appréciation son accord envers cet objet

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social est constatée soit l'absence de

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changement voire le renforcement de son

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attitude

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ou au contraire un changement de

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direction dans son attitude alors

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changer d'attitude

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c'est un mécanisme tout ce qu'il ya de

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plus normal ça nous arrive dans de

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nombreux contextes due aux connaissances

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que nous acquérons au sein de notre

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cursus aux expériences que nous vivons

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mais également due à des évolutions

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sociales durant lesquelles les normes

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sont bouleversés ça peut être dû à des

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changements de paradigme scientifique

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comme à l'avancé de mouvements sociaux

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qui change complètement les codes de la

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société et enfin et ça sera notre objet

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d'intérêt pour la fin de cette vidéo

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une dernière façon de modifier

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l'attitude des personnes et

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l'utilisation de la communication

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persuasive

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mais alors qu'est ce que c'est que la

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communication persuasive

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et bien selon ighli et chaiken la

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communication persuasive c'est la

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présentation d'un message conçu et

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organisé pour persuader une ou plusieurs

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personnes et les faire adopter un

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certain point de vue allant dans le sens

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contraire à leur attitude

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ce qu'il faut bien comprendre là dedans

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c'est que la communication persuasive

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est une technique

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rien n'est laissé au hasard et l'on va

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développer et mettre en application des

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stratégies de communication dont on sait

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qu'elles vont avoir une influence sur

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l'auditeur alors à quoi ça peut bien

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servir de vouloir changer l'attitude des

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gens à travers la communication

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persuasive est l'un des exemples de

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communication persuasive vous en avez

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dans la publicité qui viennent couper

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vos vidéos sur youtube vous en avez dans

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le commerce quand les personnes vont

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essayer de faire signer un contrat un

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partenaire vous en avez quand vous

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essayez de convaincre votre copine

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d'aller voir un film d'action plutôt que

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le dernier disney et enfin vous l'avez

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aussi quand une organisation

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non-gouvernementale type médecins sans

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frontières fait un spot publicitaire

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afin de motiver les personnes à faire

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des dons pour qu'il puisse sauver des

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populations en détresse

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donc ce qu'on peut voir c'est que la

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communication persuasive c'est avant

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tout un outil c'est avant tout le fait

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de comprendre quelles influences on peut

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avoir sur les attitudes des autres à

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travers une certaine forme de

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communication contrôlée et donc on peut

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s'en servir pour faire des bonnes ou des

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mauvaises choses ça c'est à

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l'utilisateur de voir aussi la

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communication passe aux il n'est pas de

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la magie

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les psychologues ne sont pas des

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sorciers qui sont capables

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tirer sur des ficelles dans la tête des

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gens pour les transformer en

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marionnettes soumises à leur volonté

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ces techniques ont leurs limites et on

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le voit d'ailleurs très bien puisque

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dans les études scientifiques qui

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étudient l'influencent on ne va jamais

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transformer la façon de penser de tous

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les participants avec une simple

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exposition à un message contre attitude

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inhalent pour résumer on a pu voir que

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la question de l'attitude et de

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l'influent ce que l'on peut avoir dessus

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est une question fondamentale en

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psychologie sociale

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on va voir dans les prochains épisodes

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comment les chercheurs ont modélisé

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l'attitude et les mécanismes qui

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sous-tendent la communication persuasive

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n'hésitez pas à poser vos questions dans

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les commentaires

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on les lire à tout et on y répondra

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j'espère que vous appréciez cette série

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de nombreuses vidéos devrait arriver

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cette année à travers cette série prise

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de note dans laquelle nouveau bulgarie

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dont le programme que nous étudions en

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psychologie à la prochaine et bonne

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chance à tous

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Related Tags
Social PsychologyAttitude ChangePersuasive CommunicationCognitive ElementsEmotional FactorsBehavioral IntentSocial NormsInfluence TechniquesAdvertising StrategiesPublic Speaking