Microsoft 365 Copilot: Wave 2 | Microsoft September 2024 Event

Summary

マイクロソフトは、Microsoft 365 Copilotの新機能を発表しました。このAI機能は、Web、仕事、ページを統合し、知識労働の新しいAIシステムを提供します。ページは、複数プレイヤーによるAIコラボレーションのための動的かつ永続的なキャンバスです。Copilotは、Excel、PowerPoint、OutlookなどのMicrosoft 365アプリと深く統合され、個人の生産性を高め、時間の節約に貢献します。さらに、Copilotエージェントを通じてビジネスプロセスのオーケストレーションレイヤーを提供し、組織の容量を拡大します。

Takeaways

• 😀 マイクロソフト365 Copilotは、18か月で導入され、400万人以上のユーザーが利用するワークフローとワークアーティファクトを変革しています。
• 📈 Copilotの日常利用者は、前四半期比でほぼ倍増しており、導入率はMicrosoft 365スイートの他の新機能よりも早くなっています。
• 🔗 CopilotはAIのUIであり、仕事の成果物、コミュニケーション、ビジネスプロセスの間の壁を取り除く助けとなります。
• 🌐 Wave 2のMicrosoft 365 Copilotでは、Web、Work、Pagesを統合し、知識労働のための新しいAIシステムを発展させています。
• 📝 Pagesは、マルチプレイヤーAIコラボレーションを目的としたダイナミックで永続的なキャンバスです。
• 🛠️ Copilotは、Outlookの受信トレイ管理、Excelのデータ分析、PowerPointの作成など、日常の仕事キャンバスに深く統合されています。
• 🧙‍♂️ Copilotエージェントを通じて、企業のオーケストレーションレイヤーとして機能し、ビジネスアプリケーションとの個別なインタラクションを簡素化します。
• 📊 ExcelのCopilotは、Pythonコードを書いたり解釈したりして、データ分析の複雑さを軽減し、データサイエンティストをチームに加えるようなものです。
• 📈 PowerPointのNarrative builderとBrand Managerを通じて、Copilotはプレゼンテーションの作成とストーリーテリングのクリエイティブパートナーになります。
• 📧 Outlookの「受信トレイの優先順位付け」機能により、メールの重要度に基づいて並べ替え、受信トレイを効果的に管理できます。

Q & A

マイクロソフト365コパイロットはどのくらいの時間が経過してから発表されましたか？

マイクロソフト365コパイロットは18ヶ月前に発表されました。

コパイロットはどのようにして400万人以上のMicrosoft 365ユーザーのワークフローを変革しましたか？

コパイロットは、仕事の仕方、ワークフロー、および作業成果物を変革することで、ユーザーのワークフローを組織化するレイヤーとなりました。

コパイロットの利用者はどのくらい増加しましたか？

職場でコパイロットを利用する人の数は、前の四半期からほぼ倍増しました。

コパイロットはどのようにしてAIのシロを打破するのですか？

コパイロットは、作業成果物、コミュニケーション、ビジネスプロセス間の壁を破り、それらの間にUIを提供することでシロを打破します。

Wave 2のMicrosoft 365 Copilotではどのような3つの大きな進化が行われますか？

Wave 2では、Web、Work、Pagesを新しいAIシステムとして統合し、コパイロットをキャンバスに深く統合させ、エージェントを通じてコパイロットを拡張するという3つの大きな進化が行われます。

Pagesはどのような機能を持ちますか？

Pagesは、マルチプレイヤーでAIが駆動するキャンバスで、情報からすぐにページを作成し、アイデアを共有し、他の人と共同作業することができる動的な持続的なキャンバスです。

BizChatはどのような役割を果たしますか？

BizChatは、組織のコンテンツを情報と洞察の豊かなデータベースに変換し、コパイロットと共同作業しながらフローの中で作業を繰り返すことができます。

Excelでコパイロットを使用するとどのようなことが可能になりますか？

Excelでコパイロットを使用すると、データのインポート、分析、視覚化を簡単に行うことができます。また、Pythonコードを書かずとも高度な分析やデータ可視化が行えるようになります。

PowerPointでコパイロットを使用するbenefitsとは何ですか？

PowerPointでコパイロットを使用すると、ナレティブビルダーを通じてプレゼンテーションの構造や流れを共同作成し、ブランドマネージャを使用してブランディングされたプレゼンテーションを作成することができます。

Outlookでコパイロットを使用することで、受信ボックスの管理にどのような影響がありますか？

Outlookでコパイロットを使用することで、メールの優先順位付けや、重要なメールの管理が向上し、ユーザーは重要なメールを逃さずに目標に焦点を当てることができます。

コパイロットエージェントとは何ですか？

コパイロットエージェントは、人間が行うビジネスプロセスを自動化し実行するエージェントで、シンプルなプロンプトアンドレスポンスから複雑なタスクのオーケストレーションまで行うことができます。

Outlines

00:00

🌟 マイクロソフト 365 コピロットの進化

マイクロソフト 365 コピロットは、18か月で急速に成長し、400万人以上のユーザーが利用する組織レイヤーとなっています。コピロットは、作業の流れと成果物を変革し、日常的に使用するユーザー数が急速に増加しています。コピロットはAIのためのUIと言えるほど、通信、ビジネスプロセス、ワークアーティファクトの壁を取り除き、ビジネスデータとワークフローでモデルを微調整し、人間とAIとの相互作用をコンポジットします。また、ウェブ、ワーク、ページを統合し、知識労働のための新しいAIシステムとして発展し、ページは新しいデジタルアーティファクトとして、マルチプレイヤーAIコラボレーションのための動的な永続的なキャンバスとなります。

05:01

📈 ビジネスチャットとコピロットの統合

ビジネスチャットは、組織のコンテンツを情報と洞察の豊富なデータベースに変換し、ウェブ、ワーク、ビジネスラインデータがワークフローの中で集約されます。コピロットは、以前の計画を参照し、新しい提案の出発点としてページにフォーマットされたテーブルを提供します。また、顧客との初回会議の記録を参照し、要求事項の箇条書きリストを挿入することで、チームがビジネスケースを構築するのに役立ちます。ページは、人間、AI、人間コラボレーションのための動的な永続的なキャンバスであり、新しい知識労働のデザインシステムの第一歩を表しています。

10:03

📊 Excelとコピロットの強化されたデータ分析機能

コピロットはExcelでデータを分析し、製品売上、価格、顧客フィードバックなどのデータを統合し、売上傾向を理解するのに役立ちます。コピロットは、製品別の月間売上を計算し、タブ間を参照しながらデータを整理し、計画を立て、その計画を実行し、質問や解決策の反復を促進します。さらに、コピロットはテキストデータを理由づけ、過去四半期の顧客フィードバックを分析し、主要な懸念点を表面化します。これにより、複雑なデータセットを迅速に分析し、ビジネスレビューに持っていく完全な売上傾向の画像を提供できます。

15:03

💼 PowerPointとコピロットによるプレゼンテーションの創造

コピロットはPowerPointでの創造的なパートナーとして、プレゼンテーションの構造と流れを開発し、ブランディングされたプレゼンテーションを作成し、物語を伝えます。コピロットは、会社テンプレートで説得力のあるピッチデッキを作成し、製品が客を引き付ける方法を示します。また、コピロットは、スライドのタイトルとドラフトコピーを作成し、社内の画像ライブラリから画像をプルインし、会社のPowerPointテンプレートを適用して、ブランドに一致するプレゼンテーションを作成します。これにより、ピッチに焦点を当てることができます。

20:04

📧 Outlookとコピロットによるメール管理の革新

Outlookのコピロットは、受信トレイ内のメールを優先順位付けし、メッセージの内容とジョブの文脈を分析して、最も重要なメールを強調表示します。これにより、重要なメールを逃さずに、受信トレイを管理することができます。モバイルOutlookでも、コピロットはメールを分析し、提案された返信を提供し、フォーマルなトーンに調整し、編集を加えることができます。これにより、モバイルデバイス上でも生産的に働くことができます。

25:04

🤖 コピロットエージェントによるビジネスプロセスの自動化

コピロットエージェントは、ビジネスプロセスを自動化し、人間と連携し、さまざまなサイズと形態のタスクを実行します。エージェントは、単純なプロンプトとレスポンスから、繰り返しタスクを自動化する高度なエージェントに至るまで、さまざまなタイプがあります。コピロットエージェントは、バックグラウンドで作業し、コピロットによって管理され、作成が非常に簡単です。これにより、チームをスケールアップし、ビジネスプロセスを超強化することができます。

Keywords

💡Microsoft 365 Copilot

Microsoft 365 Copilotは、Microsoft 365の機能の一環として、AIを利用してビジネスのワークフローやタスクを支援するツールです。ビデオのテーマは、このAIアシスタントがどのようにして職場の作業を革新的かつ効率的に変革するかを説明しています。Copilotは、データの分析、メールの管理、プレゼンテーションの作成など、多岐にわたる業務プロセスをサポートし、日常の仕事における人々の生産性を高めています。

💡AI

AI（人工知能）は、人間のように学習し、判断し、タスクを実行する能力を持つマシンやソフトウェアのことです。ビデオでは、AIがMicrosoft 365 Copilotのコア技術であり、ユーザーが日常の業務をよりスマートに、効率的に遂行できるように支援する重要な役割を果たしていると説明されています。AIはデータの分析やメールの優先順位付けなど、多種多様なタスクに応用されています。

💡Workload

Workloadは、ビデオの中では、従来のビジネスプロセスやタスクの総体とされています。Microsoft 365 Copilotは、AIを活用してこのワークロードを軽減し、よりスマートな作業の方法を可能にしています。例えば、Outlookでメールを管理したり、Excelでデータを分析したりする際のワークロードを減らすことができます。

💡Productivity

Productivityは、ビデオの中心テーマの一つで、Copilotが提供するAIの機能がどのようにしてユーザーの業務効率を高め、時間の節約を実現するかを強調しています。Copilotは、データ分析やレポート作成、メールの管理など、多岐にわたるタスクを支援することで、個人の生産性を向上させます。

💡Integration

Integrationは、ビデオの中では、Microsoft 365 Copilotが他のMicrosoft 365アプリやサービスとどのように統合され、一貫したユーザー体験を提供するかを指しています。例えば、CopilotはExcel、PowerPoint、Outlookなどと深く統合されており、ユーザーはこれらのアプリ内で直接AIの機能を利用することができます。

💡Collaboration

Collaborationは、ビデオで強調されている重要な概念で、Copilotがチームワークや共同作業をどのように支援するかが説明されています。Copilotは、チームメンバーが情報を共有し、アイデアを出し合い、プロジェクトを進めるのを助けるための機能を提供しています。たとえば、Pages機能は、チームメンバーが共同で情報を整理し、議論する_dynamic persistent canvas_として紹介されています。

💡Data Analysis

データ分析は、ビデオの中では、CopilotがExcelと統合してビジネスデータの分析をどのように支援するかを示すキーワードです。Copilotは、複雑なデータセットを分析し、チャートを作成し、顧客フィードバックからパターンを特定するなど、データ分析タスクを自動化します。

💡Agentic

Agenticは、ビデオでAIが持つ能力について説明する際に用いられた言葉で、AIがより能動的で、自主的に行動する能力を指しています。Copilotは、AIのモデルが進化し、よりエージェント的になり、ビジネスデータやワークフローに応じて調整され、ユーザーのニーズに合わせて機能するようになることを示唆しています。

💡BizChat

BizChatは、ビデオで紹介されている新機能の一つで、組織のコンテンツが豊かなデータベースとなり、情報や洞察を提供するものです。CopilotはBizChatを通じて、組織内のデータが流れているところに直接アクセスし、必要に応じてその情報を活用することができます。

💡Prioritize my inbox

Prioritize my inboxは、ビデオで説明されているOutlookの機能で、受信トレイのメールをどのように優先順位付けし、重要なメールに焦点を当てて管理するかを示しています。Copilotは、メールの内容やユーザーのジョブの文脈を分析し、最も重要なメールを強調表示することで、ユーザーが重要な情報を見逃さないように支援します。

Highlights

Microsoft 365 Copilot在短短18个月内已经取得了显著进展，成为超过4亿用户工作的组织层。

Copilot的日活跃用户数量每个季度几乎翻了一番。

Copilot的采用率超过了任何其他新的Microsoft 365套件。

Copilot被视为AI的UI，帮助打破工作成果、通信和业务流程之间的隔阂。

随着AI能力的增强，模型本身变得商品化，而价值的创造在于如何用业务数据和工作流程来指导、定位和微调这些模型。

宣布Microsoft 365 Copilot的第二波更新，将通过三种主要方式发展Copilot。

将Web、工作和页面结合在一起，作为知识工作的新AI系统。

页面（Pages）是为多人AI协作设计的动态、持久的画布。

Copilot在Outlook、Excel和PowerPoint等日常画布中的深度集成。

Copilot正在成为新的企业编排层，可以将定制的交互与孤立的业务应用程序转变为Copilot代理。

基于客户反馈，对Copilot进行了700多项产品更新和150多项新功能。

Copilot的响应速度平均提高了两倍，响应满意度提高了3倍。

BizChat将所有数据整合在一起，包括网络数据、工作数据和业务线数据。

Copilot在Excel中使用Python代码进行高级分析，无需编码知识。

Narrative builder使Copilot成为你在PowerPoint中创意合作的伙伴。

Copilot和Teams可以对会议记录和聊天进行推理，提供完整的讨论画面。

Copilot和OneDrive的结合使查找所需内容变得前所未有地容易。

Copilot在Word中作为写作和编辑伙伴，可以访问电子邮件、会议和同事的内容。

Outlook中的'优先级我的收件箱'功能可以帮助你优先处理最重要的邮件。

Copilot代理将业务流程的力量带入你的工作流程中，可以自动化和执行业务流程。

通过Copilot Studio，可以轻松创建和管理代理，将它们添加到Teams聊天中。

Transcripts

Good morning. It’s so great to be

with all of you today.

It's hard to believe that it's just been 18 months

since we announced Microsoft 365 Copilot.

In that very short time, we’ve learned a lot.

Copilot is rapidly becoming

an organizing layer for work,

how work gets done,

transforming the work,

workflow, and work artifacts for more than

400 million people who use Microsoft 365.

And we see that in our data:

the number of people who use Copilot daily

at work has nearly doubled quarter over quarter.

And customers are coming back

to deploy more seats.

Copilot adoption rates, in fact, are faster than

any other new Microsoft 365 suite.

You can think of Copilot as the UI for AI.

It helps you break down these silos

between your work artifacts, your communications,

and your business processes.

And we are just getting started.

In fact, with scaling laws,

as AI becomes more capable and even agentic,

the models themselves

become more of a commodity,

and all the value gets created

by how you steer, ground, fine-tune

these models with your business data and workflow.

And how it composes with the UI layer of human

to AI to human interaction becomes critical.

Today, we're announcing Wave 2

of Microsoft 365 Copilot.

You will see us evolve Copilot

in three major ways.

First, it's about bringing the Web,

plus Work, plus Pages

together as the new AI system

for knowledge work.

With Pages, we'll show you how Copilot can take

any information from the Web or your work,

and turn it into a multi-player,

AI-powered canvas.

You can ideate with AI

and collaborate with other people.

It's just magical.

Just like the PC birthed

Office productivity tools

as we know them today,

and the Web made those canvases collaborative,

every platform shift has changed work artifacts

in fundamental ways.

And Pages is the first new artifact for the AI age.

Second, we will show you

how Copilot is becoming deeply

integrated into canvases

where you work every day.

Whether it's managing your inbox in Outlook,

analyzing data in Excel, or creating in PowerPoint,

Copilot always keeps you in your flow.

You can see this with

Copilot in PowerPoint with Narrative builder,

Copilot in Excel with Python,

Copilot in Outlook with

Prioritize my inbox, and much, much more.

And lastly, we will show you how you can

extend Copilot with agents.

Copilot is becoming this new enterprise

orchestration layer.

Yesterday's bespoke interactions

with siloed business applications

will just simply become Copilot agents.

I cannot wait to see what you do

with all these new capabilities.

To share more, let me turn it over to Jared.

Thank you so much, Jared.

Thank you, Satya.

I'm really excited to talk to you

about Copilot Wave 2.

In developing Microsoft 365 Copilot,

we've been more deeply engaged

with our customers than ever before.

Nearly 1,000 customers

have given us feedback

on how they're using Copilot,

where it's having the biggest impact,

and where it needs to be better.

And based on that feedback,

we've made more than 700 product updates.

We've shipped 150 new features,

and we've dramatically

improved performance,

including moving to GPT4o.

Copilot responses are now two times

faster on average,

and response satisfaction

has improved by 3x.

When you add it all up,

Copilot has become the world's

best feedback loop for AI at work.

And we'll continue to relentlessly

improve the product based on your input.

Adding new capabilities and new models,

including OpenAI o1 with advanced reasoning.

Satya outlined the three

ways we're evolving Copilot

as part of Wave 2,

and we've got a lot to cover.

So, let's dive in.

Copilot is the new UI for AI,

bringing together the Web, plus Work, plus Pages.

The first new digital artifact

for the age of AI.

Pages is a dynamic, persistent canvas

designed for multiplayer

AI collaboration.

Let me show you.

Let's say you

work for an EV charging company,

and there's a new business

opportunity with LAX airport.

You start by asking Copilot

to do some research on the Web.

You want some basic information,

like the number of daily passengers

and information

on the number of parking spaces

with EV chargers.

Copilot is grounded in the web

so it can reason over the entire internet

and quickly pull the relevant information.

In just seconds,

you have a great start with

answers to your questions.

You now want to turn this

simple response into a Page.

Here, you can keep working on your own,

with colleagues, or with Copilot.

You can share a Page

just like you'd share

a link to a Word doc.

You want to share what you've got so far

and ask your colleagues to help

with a little more research,

so you tag them.

And once you do,

everyone can immediately

start to contribute.

Pages are built for exactly

this type of work.

While your colleagues

pull in the latest industry news,

you continue to do more research

to build out the business case.

Copilot provides citations along the way

so you can check its work

before adding it to the Page.

Now, what you just saw was Copilot

bringing information from the Web,

putting it on a canvas,

and enabling you

to collaborate with your coworkers.

Starting today,

we're bringing this Pages experience

to the more than 400 million people

who already have access to the free

web-grounded Microsoft Copilot

when they're signed in

with their Entra account.

You saw how

valuable it was to use Copilot

to pull information from the web.

It saved you

multiple web searches

and lots of hunting and pecking.

Now, we all rely on information

from the web to do our jobs,

but where work really happens

is in Microsoft 365.

And it all starts with BizChat,

where all of your data comes together:

web data, work data,

and line of business data,

right in the flow of your work.

BizChat turns your organizational content

into a rich database

of information and insight.

So, let's go back to the demo.

We'll start by pivoting from web to work.

You need to get started on a plan

for your proposal.

But you don't want to reinvent the wheel.

So you ask Copilot

to reference a previous plan

to give you a head start on this one.

Copilot pulls in the deliverables,

the workback schedule, and owners,

and formats it

all as a table in your Page.

Now, you're ready to collaborate

with your colleagues on the plan.

Here, you see coworkers

updating the workback schedule

and assigning owners.

Now let's get to work

on the proposal outline.

As a first step,

you need to understand

what the customer is looking for.

Your coworker had an introductory

two-hour meeting

with the customer last week.

So from right here in Pages,

they asked Copilot to reference

the recording of that meeting

and insert a bulleted list of the requirements.

In seconds, Copilot was able

to synthesize the discussion

and give your team the key takeaways.

Now that you know what it's going to take

to win the business,

you're ready to start

building the proposal.

Last year you landed a similar deal.

So you want to re-use that great work.

You ask Copilot to use that proposal

as a starting point

and update it to include

the new customer requirements.

With one last click,

Copilot pulls it all together for you.

Pages is an entirely new pattern of work:

A dynamic, persistent canvas that’s designed

for human to AI to human collaboration.

Pages is just the first step

in our new design system

for knowledge work.

And it all comes together in BizChat.

With BizChat, all of your data

becomes a reusable business asset,

enabling you to iterate

with Copilot like a partner

right in the flow of your work.

For millions of people around the world,

work happens in the Microsoft 365 apps.

There, Copilot is already

becoming a daily habit,

delivering personal productivity

gains and time savings.

Customers tell us that

Copilot in Teams

has already transformed meetings,

and we're excited

to do the same thing for Excel,

PowerPoint, and Outlook.

Let's start with Excel.

Businesses run on data,

and that data often lives

in different systems, from ERP to CRM.

But when people want to work

with that data

and really get value from it,

they turn to Excel.

It's the front-end

for all your business data.

We're excited to announce that today,

Copilot in Excel is generally available.

Let's take a look.

Thanks, Jared.

Say you want to understand revenue trends.

First step: importing all your data.

You bring together data on product sales,

pricing, and customer feedback -

drawing from Salesforce, SAP, and Dynamics.

Now, you have a workbook with all the raw data

you need in one place,

and you can use Copilot to shape and analyze

the numbers.

Let's start by figuring out

which category of your business

is driving the most revenue.

You know how to calculate that,

but this sheet has three years of sales data,

so while it's a routine task,

this much data can be unwieldy.

You ask Copilot to quickly calculate

monthly revenue by product.

It knows exactly how to do that,

and which data to reference across tabs.

Copilot creates a plan for

how to run those numbers,

executes that plan, showing its work as it goes,

and prompts you to ask questions or iterate

on the solution it reached.

It looks great,

so you're ready to add that column

to your spreadsheet.

Now, a new request has come in,

and you need to understand

how each product category is performing

and ensure you’re selling

at least $100,000 of product

in each category per month.

Let's start by comparing sales by category.

You asked Copilot to create a simple bar chart,

so you can quickly see

which product categories are selling best.

And with conditional formatting,

it highlights the product lines

that aren't meeting the

$100K minimum threshold,

so you know where to focus.

Now that we know which products

aren't selling as well,

let's dig a little deeper

and see what we can learn from customer feedback.

Copilot in Excel can

now reason over text,

like this raw customer data.

Copilot analyzes

all the customer feedback

from the past quarter

and surfaces the top three concerns.

It looks like charging speed

might be an emerging issue,

so let's ask Copilot

to highlight customer reviews

that mention charging speed.

Now, with the help of Copilot,

you've taken a complex, disparate data set

and quickly analyzed it, giving you a full picture

of your revenue trends that you can bring

to the upcoming business review.

If you're a financial analyst, you live in Excel.

You're analyzing and mining the data for insights

that make a huge difference to your business.

And we know that Python,

one of the most popular

programming languages on the planet,

is fast becoming an indispensable tool

for advanced analysis, modeling,

and data visualization.

Today, we are excited

to announce Copilot in Excel with Python,

democratizing its powerful capabilities,

all without needing to know how to code.

It's like adding a highly skilled data

analyst to your team.

Take a look.

You're working on your company's

annual revenue forecast,

planning for the next fiscal year.

This can be a time-intensive task.

But now, Copilot can write and interpret

Python code, making your job a whole lot easier.

In just a couple of clicks,

Copilot does an advanced analysis,

reasoning over three years

of historical sales data.

Just like an analyst would,

Copilot opens up a new workspace

where you can experiment

to get the insights you're looking for,

all without altering your original data.

It shows a preview of what it's reasoning over,

creates a plan to analyze it

in a way that is immediately useful,

and executes it

by running and writing Python code,

giving you a quick picture of your numbers.

Now, you're ready to iterate on Copilot's work.

So, let's ask it to forecast

your annual revenue for the next two years.

Copilot repeats the pattern, creating a plan

for how it’ll tackle the task,

writing and running Python code,

and prompting you to iterate and ask questions

about its work.

If you want to make any edits

to the Python code itself,

you can do so directly in the workbook.

This is the power of bringing Python directly

into the Excel grid.

Let's take it a step further.

You want to understand which customers

to prioritize to close gaps

and meet your revenue goal.

So, you go back to your original customer data

and ask Copilot to use Python

to rank customers based on upsell opportunity.

As Copilot gets to work,

it jumps back to your analysis workspace.

It prioritizes the most helpful metrics

and provides a preview of the data it will use.

It ranks them,

and within moments, you have a prioritized table.

You want to see a visualization of the

customer ranking and understand

the weighting methodology Copilot used.

Copilot quickly creates a chart

and gives you a detailed breakdown

of how it arrived at the answer.

Within minutes, you've worked

with Copilot to create a detailed

summary of your data,

all without writing a single line of code.

Now, you're ready to send your report

to the sales team and collaborate on it together.

Just like Excel is the

destination for data analysis,

PowerPoint is where people go to create

and tell a story.

Introducing Narrative builder.

Now, Copilot is your creative partner

as you iterate and co-create

to develop the structure

and flow of your presentation,

all while keeping you in control.

And with Brand Manager,

it's easier than ever

to bring your story to life,

with beautiful presentations

that are on-brand.

Let's see it in action.

Let's say you're a sales lead getting ready

to pitch a new retail customer.

You ask Copilot

to create a compelling pitch deck

in your company template that shows

how your product will attract shoppers

and keep them in the store longer.

Now, with Copilot in PowerPoint’s new

Narrative builder,

you are in creative control.

It starts with a draft outline

where you can reorder the flow,

delete topics you don’t want

or add new ones,

and ensure you've got a solid outline

before creating a presentation.

Let's add a section on our

key value props,

tailored to customer insights.

And another section

with customer testimonials.

Within seconds,

you have a content outline and

you're ready to start

on your presentation.

Copilot makes a plan

for creating the slides

and executes it, crafting the titles

and draft copy.

Pulling in images

from your corporate library

and applying your company's

PowerPoint template

so the presentation is on-brand.

Now you're ready to iterate

with Copilot as your partner.

It looks like this slide

could use an image.

You tell Copilot what you're looking for

and within seconds, it provides

several options from your company's

approved image library.

Copilot can also provide

AI-generated images

using Designer and DALL-E 3.

Now that you've selected a photo,

PowerPoint gives you several slide

design options aligned to your company

brand guidelines to choose from.

You can keep iterating,

but let's see what Copilot has helped

you build so far.

It added speaker notes to every slide,

built slide transitions,

and added animations,

giving you a professional

looking presentation that's on-brand.

With Copilot as your design,

writing, and editing partner,

you can focus on nailing your pitch.

Microsoft Teams normalized

a whole new pattern for meetings

where some of the most animated,

productive conversation

happens in the chat

with everyone adding ideas to the mix.

Copilot and Teams can now reason over

both the meeting transcript

and the meeting chat

to give you a complete picture

of what was discussed.

Let me show you how.

You meet as a team to discuss

the customer's RFP.

As the meeting wraps,

you think you might have missed

some important questions in the chat.

Now, Copilot in Teams

captures this valuable,

high-bandwidth conversation.

Let's ask Copilot about any questions

you may have missed.

It quickly scans what was said

and what was in the chat,

looks for questions and checks

if any were left unanswered.

Now you have a list of the open questions

so you can follow up

and close the loop with the team.

With Copilot,

every part of the meeting is captured,

so no question,

idea, or contribution is left behind.

OneDrive is a rich repository of content.

And with Copilot and OneDrive,

finding exactly what you need

has never been easier.

Copilot helps you work faster

and smarter.

Summarizing your content

and answering your questions

without ever opening a file.

Let's say you need to find the

latest product specs for a customer.

You go to OneDrive,

but you can't tell

which of these files

is the right one,

as they both have file names indicating

they could be the latest.

Let's ask Copilot to compare them.

Within seconds,

you have a clear,

easy-to-read summary

highlighting the important differences

between the document and PDF.

Now you know the one dated

August 13th is what you need.

So you can be confident you're giving the

customer what they requested.

When people want to do

their best writing, they turn to Word.

Now, Copilot in Word

is an even more powerful writing

and editing partner.

With the ability to access emails,

meetings, and content from colleagues

right in your document.

You can iterate

and co-create with Copilot,

repurposing valuable content

and building on the work of others

rather than reinventing the wheel.

To get started on the RFP response,

you ask Copilot to reference

the latest product specs

and mirror the approved format

previously used.

You had a great meeting

on the customer's needs,

so you ask Copilot to pull in details

from the meeting.

Copilot’s ability to ground responses

and the right content

is key to getting high quality results.

Copilot gets to work

creating a plan to craft the document.

Within seconds,

Copilot executes its plan,

automatically attaches a security label

to match the source material,

and creates your first draft.

A task that may have otherwise

taken hours to complete.

Now it's time to iterate

on Copilot's work.

It looks like it didn't include updated

pricing for this customer.

Let's ask it to reference

an email and pull in the discount.

You want to strengthen the proposal,

adding more information on why

your products are the best choice,

and more details

on your certifications and standards.

Let's put this in a table

and add why these certificates

are important to retailers.

There you go.

Now, working with Copilot in Word

as a partner,

you have a polished RFP response

in your standard format

with the most relevant

and up-to-date information.

All that's left to do

is win the business.

Managing your inbox

can feel like a full time job.

We've all felt the pain.

As soon as you think you're on top of it,

you get buried again,

but you can't ignore it.

There's critical information in there

and items to action.

Today, a new inbox is here.

One that will transform

the way you work with email,

ensuring it's in service of you

and your goals,

rather than the other way around.

Introducing Prioritize my inbox.

Let's take a look.

Copilot in Outlook can

now help you prioritize

what's in your inbox.

It analyzes all your emails

using both the content of your messages

and the context of your job,

like who your manager is

and who's on your team,

to highlight what's most important.

You can then sort by priority

based on Copilot's analysis.

Let's look at this email

from a new customer,

Tailwind Traders.

When you select it,

Copilot shows you why

it thinks it's significant

and highlights what action

you need to take.

This is a key customer

for the next few months,

so you teach Copilot

that all emails mentioning them

are top priority.

Now, Copilot knows to prioritize

any email from Tailwind Traders.

Copilot is your partner,

helping you manage your inbox

so you don't miss what's most important.

Now let's switch to Outlook mobile.

You have to run to a meeting,

but you don't want to leave

the customer hanging,

so you need to draft

a response on the go.

We're making it even easier

to be productive on your phone

with Copilot in Outlook.

Copilot analyzes

the email and offers

some suggested responses.

Now all you have to do

is pick one as your starting point

and instruct Copilot on what else to add.

Copilot generates a solid draft,

and it's ready for editing.

Because this is going to a customer,

you want to make it more formal.

So you ask Copilot to adjust the tone.

You can easily flip

through the options and select

which version you like the best.

The second paragraph

could also use an update.

You can edit it yourself

or ask Copilot to help.

Let's highlight the relevant section

and tell Copilot what you want to include.

Once you're happy with the edits,

you can accept the changes

and your email is ready to send.

Until now, business processes relied on siloed,

purpose-built applications that live

well outside the flow of your work.

Narrowly focused apps for

sales, service, finance, HR.

We're enabling every organization

to break free of yesterday's

take on business process.

Introducing Copilot agents.

Broadly speaking,

agents automate and execute

business processes,

working with or for humans.

They come in all shapes and sizes.

They can reason, remember, be trained

and even know when to ask for help.

Agents range from simple

“prompt and response”

to more advanced agents

that automate repetitive tasks,

to sophisticated agents

that are fully autonomous

and can orchestrate other agents.

Copilot agents do that, and more.

They bring the power of agents to you

right in the flow of your work.

They work for you in the background,

are fully managed

and orchestrated by Copilot,

and are incredibly easy to create.

Copilot agents build capacity,

enabling you to scale

your team like never before.

Take a look.

We'll start in BizChat,

where we can open a simple agent

for a field service technician.

Say you're onsite

and you get an error code

you've never seen before.

You built a Field Service agent for exactly this.

It has access to all your product knowledge

and can give you step-by-step

instructions in real time.

Now, watch how simple it is for anyone

to create the agent we just saw

and add it to Copilot.

You fire up

Agent Builder and describe

what you want the agent to do.

It needs to be able to reason over your product

catalog and repair tickets

to provide step-by-step

troubleshooting instructions.

Let's connect it to SharePoint

so it has access to all the knowledge it needs.

It's built in seconds,

so you can start using it immediately,

or edit and configure it to fit your needs.

You can expand its knowledge base

by tapping into resources

like SharePoint sites

or other IT-approved data sources.

You can even update its name or image

to align with your company's branding.

So, let's do that.

You can test the agent right here

or just hit create and you're done.

And of course,

the agent respects your organization's

Microsoft 365 and SharePoint security permissions.

Now, your Copilot agent is ready in BizChat,

and you can share it with your team.

Over the years, SharePoint has become

the most used solution in the enterprise

for knowledge and business process.

Today, we're enabling you to turn every SharePoint

site into an agent,

moving far beyond natural language search,

so you can fully leverage

the value in its vast knowledge repository.

Let me show you.

Let's say there's an issue that requires

further research and follow-up.

Your team keeps all its customer records,

from deployment to maintenance reports,

on a SharePoint site.

It's a wealth of valuable insights that's largely

been locked away, kind of hard to extract,

until now.

You can create an agent

with a single click from any SharePoint site,

library, or folder.

An agent that deeply knows the information

it was built on.

It can answer questions

about source material,

reason over that material,

and take action,

just like a well-informed teammate would.

In just a few seconds,

your Copilot agent is ready to be used

or shared with others.

Let's add it to your Teams chat

so everyone can work with the agent.

Now all those artifacts in SharePoint

are immediately accessible and useful,

so Copilot can reason over

all the relevant content to find

what your team needs.

You can @ mention the agent

as you would any other teammate,

sharing new information and asking it questions,

and it will respond in real time.

Let's take it a step further.

Now, we'll edit the agent we just built,

so we can take action on behalf of the team.

First, open your agent in Copilot Studio.

Here, you can customize the knowledge

an agent has, as well as the actions it can take.

You want it to be able to place an order

for new parts with your procurement team.

Let's connect it to Dynamics 365

Supply Chain Management.

And in just a few seconds,

you're ready to update the agent

and bring it back to the Teams chat,

where you're working on

solving the customer's issue.

Let's ask the agent to order

the part it recommended.

Your agent is on it, asking you to confirm

before moving forward.

Once you give it the go ahead, it's done.

Wow! There you have it.

Today we showed you

how Copilot is the new UI for AI,

breaking down the silos between your

work artifacts, your communications,

and your business processes.

You saw web data and work data

come together in Pages.

The first new digital artifact

for the AI era,

designed for multiplayer AI collaboration.

And with BizChat,

all your data becomes

a reusable business asset,

so you can extract value from it

again and again.

We're rapidly improving Copilot

in the Microsoft 365 apps

with Python and Excel,

Narrative builder in PowerPoint,

and Prioritize my inbox in Outlook.

And finally,

Copilot agents supercharge

every business process,

so you can increase revenue

and reduce costs.

This is just the beginning of Wave 2.

We've got so much more to show you

in the next two months, so stay tuned.