Start Immediately! Make $33/HOUR Processing Orders Online! Remote Jobs 2024

Summary

This video introduces work-from-home job opportunities at Penumbra, a global healthcare company. Two positions are highlighted: Customer Order Specialist 2, with a focus on processing hospital orders and handling inquiries, and Customer Order Specialist 3, which emphasizes email communication and order troubleshooting. Both roles offer remote work, with the latter paying up to $33 per hour, requiring at least one year of customer service experience. The company provides a comprehensive benefits package and has a positive reputation, making it an attractive option for remote job seekers.

Takeaways

• 🏢 The video discusses work-from-home job opportunities with Penumbra, a global healthcare company.
• 📝 Two job positions are highlighted: Customer Order Specialist 2 and Customer Order Specialist 3.
• 🇺🇸 Remote work is available for US candidates, with Bay Area candidates expected to follow a hybrid schedule.
• 🏥 The role involves processing hospital purchase orders and responding to customer inquiries from the US and Canada.
• 📋 Key responsibilities include reviewing EDI orders, answering calls, and collaborating with internal departments.
• 💼 Qualifications for the Customer Order Specialist 2 position include a high school diploma or GED, with customer service experience preferred.
• 📈 For the Customer Order Specialist 3, a high school diploma or GED is required, along with at least one year of customer service experience.
• 💻 Proficiency with Microsoft Office and familiarity with SAP are desirable for both positions.
• 💰 The pay range for the Customer Order Specialist 2 is up to $29.81 per hour, while the Customer Order Specialist 3 can earn between $23 and $33 per hour.
• 🎁 Penumbra offers a generous benefits package, including medical, dental, vision, life insurance, 401K with employer match, and paid time off.
• 🌟 The company has a 3.4 out of 5-star rating, with 57% recommending it to a friend, and a 3.9 out of 5-star rating for benefits.
• 🔔 The video encourages viewers to subscribe and turn on notifications for more daily work-from-home opportunities.

Q & A

What type of jobs is Penumbra currently hiring for?

Penumbra is currently hiring for work-from-home jobs such as the Customer Order Specialist 2 and Customer Order Specialist 3.

What are the main responsibilities of the Customer Order Specialist 2 role?

The Customer Order Specialist 2 is responsible for processing hospital purchase orders from the US and Canada, ensuring timely and accurate order fulfillment, answering customer inquiries, and collaborating with other departments when necessary.

Is prior experience required for the Customer Order Specialist 2 position?

Prior experience is preferred but not required for the Customer Order Specialist 2 position. Candidates must have a high school diploma or GED.

What is the difference between the Customer Order Specialist 2 and 3 positions?

The main difference is that the Customer Order Specialist 3 position requires at least one year of customer service experience, while the Customer Order Specialist 2 position does not necessarily require experience. The Customer Order Specialist 3 role also involves more email communication and troubleshooting escalated orders.

What is the pay range for the Customer Order Specialist positions?

The pay range for the Customer Order Specialist 2 position is up to $29.98 per hour, while the Customer Order Specialist 3 position offers between $23 and $33 per hour.

What benefits does Penumbra offer to its employees?

Penumbra offers a generous benefits package including medical, dental, vision, life, short- and long-term disability insurance, a 401K with employer match, an employee stock purchase plan, paid parental leave, 11 paid company holidays per year, a minimum of 15 days of vacation per year (which increases with tenure), and paid sick time.

What additional skills or competencies are required for these positions?

Candidates should have strong oral, written, and interpersonal communication skills, competence with Microsoft Office (e.g., Word, Excel, PowerPoint), attention to detail, and the ability to manage multiple tasks and deadlines.

Is this a fully remote position or does it require some on-site work?

The position is fully remote for candidates outside the Bay Area. However, candidates in the Bay Area are expected to follow a hybrid schedule, working both remotely and on-site.

What is the difficulty level of the interview process at Penumbra?

The interview process at Penumbra has a difficulty rating of 2.6 out of 5, which is considered fairly easy. About 51% of the interview feedback is positive.

What is the overall employee satisfaction rating for working at Penumbra?

Penumbra has an overall employee satisfaction rating of 3.4 out of 5, with 57% of employees recommending the company to a friend.