Pizza Hut Careers

Summary

In this video, Jonah, a 17-year-old high school student, embarks on a journey to learn what it's like to work as a team member at Pizza Hut. He explores the different aspects of the job, from dough-making to customer service, while discovering the company's emphasis on training, career growth, and a positive work environment. With no specific educational qualifications required, Jonah experiences firsthand the opportunities for advancement within the company, highlighting its strong culture of promotion and flexible working hours. Pizza Hut’s training system, including hands-on experience and eLearning, is designed to prepare individuals for global roles.

Takeaways

• 😀 Pizza Hut is the world's largest pizza restaurant chain, with a significant presence in New Zealand.
• 😀 The company offers great career progression, with many team members advancing to management positions.
• 😀 Training for new employees at Pizza Hut includes a mix of on-the-job training and eLearning.
• 😀 New team members start by learning basic tasks like dough production, food safety, and customer service.
• 😀 Pizza Hut values individuals with a positive attitude, good communication skills, and strong work ethic over specific qualifications.
• 😀 Team members are trained to handle different tasks and can become 'exports' once they master all stations in the store.
• 😀 Employees are expected to follow strict processes to ensure food safety and quality in the restaurant.
• 😀 Flexibility in work hours allows employees to balance their job with personal commitments.
• 😀 There is no entry requirement to join, but personal hygiene and presentation are important.
• 😀 Employees are encouraged to go the extra mile to ensure customer satisfaction and service excellence.
• 😀 Working at Pizza Hut provides valuable skills that are transferable internationally, opening opportunities around the world.

Q & A

What is the history of Pizza Hut's origins?

Pizza Hut originated from Italy 125 years ago, and it has since become the world's largest pizza restaurant chain.

Where does Pizza Hut currently have a presence in New Zealand?

Pizza Hut in New Zealand has a store within an eight-minute drive of 90% of Kiwi homes.

What is the role of Harry at Pizza Hut?

Harry started as a part-timer and now works as an area manager, overseeing 11 stores. He is also responsible for training team members.

What are the key aspects of training for new team members at Pizza Hut?

New team members undergo on-the-job training, starting with restaurant basics, food safety, and station-specific training. They begin with making dough and gradually progress to other stations.

How long does it take to become certified on one station?

It takes about one month to become certified on a single station, with additional training available for other stations.

What is the process of making pizza dough at Pizza Hut?

Pizza dough is made fresh at least five times a day. The dough is created by adding the right temperature water, oil, and a culture to help it rise. The dough is then divided into patties and rolled into the desired shape.

What qualifications are required to start as a team member at Pizza Hut?

No specific qualifications are required. However, strong communication skills, a positive attitude, personal presentation, and hygiene are essential.

What is the opportunity for career progression at Pizza Hut?

Pizza Hut offers excellent career progression. Many store managers and assistant managers started as team members, and there are opportunities to move up within the company.

What does the training mix consist of at Pizza Hut?

The training at Pizza Hut is a mix of on-the-job training and eLearning, providing a hands-on learning experience combined with formal education.

What is the significance of Zane Marshall's visit to the store?

Zane Marshall, a trained microbiologist, visits the store to conduct checks on quality and food safety, ensuring that products are safe and of high quality.