eLearning LPDP Scholarship Financial Service

Summary

This video provides a comprehensive guide for LPDP scholarship recipients on financial services and fund disbursement procedures. Kasandra explains the step-by-step process of submitting withdrawal requests via e-beasiswa, verification by the finance division, and eventual fund transfer. Key topics include accurate bank account data entry for international and domestic recipients, avoiding issues with Japan Postbank and digital banks, virtual account limitations, tuition fee payment details, and international remittance procedures. The video also highlights common errors to avoid during reimbursement requests, currency considerations, and compliance with LPDP guidelines, ensuring a smooth, timely, and secure disbursement of scholarship funds for recipients.

Takeaways

• 💳 LPDP scholarship fund disbursement begins when awardees submit required supporting documents through the e-scholarship system for verification and approval.
• 📋 After approval, scholarship requests are consolidated into a payment order and processed by the treasury and partner banks.
• 🏦 International students must carefully fill in bank account details, including SWIFT codes, routing numbers, ABA codes, BSB codes, or IBANs depending on the study region.
• ⚠️ Incorrect or incomplete banking information can cause transferred funds to be rejected or held by correspondent banks.
• 🔑 Scholarship recipients should ensure that their bank accounts are fully activated before registering them in the e-scholarship platform.
• 🇯🇵 Japan Post Bank is discouraged because it only accepts international remittances in USD or EUR, while LPDP payments for Japan are generally sent in Japanese Yen.
• 💻 Many digital banks in Europe only support transactions in Pound Sterling, making them unsuitable for recipients whose scholarships use Euro or Scandinavian currencies.
• 🏫 LPDP and its partner banks currently cannot process tuition fee payments through virtual accounts for overseas universities.
• 📝 When requesting tuition fee payments, recipients must include complete remarks such as student ID numbers and university-required payment references.
• ⏳ LPDP requires at least 10 working days to process scholarship payments, so recipients should avoid submitting invoices too close to payment deadlines.
• 🌍 International remittance transfers may be delayed due to correspondent bank verification processes that are outside LPDP’s direct control.
• 📨 If correspondent banks request additional transaction information, LPDP will contact recipients to provide the required supporting data.
• 🔄 Returned overseas transfers can either be resent to the foreign account or redirected to an Indonesian bank account for faster receipt of funds.
• 💱 Reimbursement payments are transferred using the exchange rate valid on the transfer date.
• 🇮🇩 Reimbursement requests to Indonesian bank accounts should preferably be submitted in Rupiah to avoid exchange rate discrepancies.
• 🚫 Common verification issues include duplicate submissions, using someone else’s bank account, incorrect payment amounts, or mismatched currencies.
• 📄 Bills or invoices written in languages other than Indonesian or English must be translated before submission.
• 🎓 Visa and insurance reimbursements must match the official study duration and comply with the scholarship disbursement guidelines.
• ✈️ Transportation reimbursements do not cover optional travel expenses such as seat selection, travel insurance, rescheduling fees, meals, or additional baggage.
• 👨‍👩‍👧 Family allowance support is only available for doctoral scholarship recipients and requires supporting documents such as residence permits and study commencement letters.

Q & A

What is the first step for LPDP scholarship recipients to disburse their funds?

The first step is for the recipient to submit a disbursement request through the e-beasiswa system, uploading all required supporting documents.

Who verifies the disbursement requests submitted by LPDP recipients?

The requests are verified by analysts from the LPDP Scholarship and Services Division to ensure they comply with the official guidelines.

What happens after a disbursement request is approved?

Once approved, the request is combined with other recipients' requests to form a payment order, which is then sent to the Finance Division for further verification and processing.

Why is it important to ensure the accuracy of bank account information?

Inaccurate or incomplete bank information can result in the funds being rejected or held by the bank, causing delays in receiving the scholarship.

What additional information is required for recipients studying in the US or Australia?

Recipients in these regions must provide the ABA or routing number in addition to standard bank account details.

Why is using Japan Postbank for LPDP disbursements not recommended?

Japan Postbank only accepts international remittances in USD or EUR, while LPDP disbursements to Japan are in Japanese Yen. This mismatch can cause the first transfer to be rejected and slow down the process.

What precautions should be taken when using a digital bank in Europe?

Recipients should ensure that the IBAN and other bank information exactly match their bank account book, as many digital banks only accept certain currencies, which may not match the scholarship disbursement currency.

How should tuition fee payments via LPDP be processed?

Recipients should use conventional bank accounts rather than virtual accounts, include complete details such as student ID and any codes required by the university, and allow at least 10 working days before the university's payment deadline.

What can cause verification issues with LPDP fund requests?

Common issues include duplicate requests, using another person's account, mismatched currency, incorrect account or IBAN information, incorrect remarks, untranslated third-party invoices, and not following the official disbursement guidelines.

How are reimbursement payments handled by LPDP?

Reimbursements are processed in the local currency (Rupiah) for domestic accounts. Recipients must provide supporting proof such as payment slips with correct amounts to avoid discrepancies caused by currency exchange rates.

What should recipients remember about transport and family allowance funds?

Transport funds may not cover extra costs like travel insurance, rescheduling, seating upgrades, meals, or extra baggage. Family allowance is provided only to doctoral program recipients from the start of study, requiring proof such as an acceptance letter and family residence permit.

How long can international remittances take and what can cause delays?

International transfers usually take up to 3 working days after the transfer process, but delays may occur due to bank correspondence clearance procedures, requiring additional recipient information or verification.