LIVE Role Playing Cold Calling Objections

Summary

In this video, Matt and Rohan Bora demonstrate effective cold calling techniques for handling comment objections in sales. They role-play various scenarios, showcasing how to engage uninterested prospects and turn them into potential leads. The script highlights the importance of timing, persistence, and providing value to the customer. It also emphasizes the need for sales professionals to be prepared with a compelling pitch that respects the recipient's time.

Takeaways

• 😀 The video features a role-play between coworkers Matt and Rohan, demonstrating how to handle comment objections during cold calls.
• 📞 Rohan plays the role of a salesperson from 'Form Crafts', a company that designs and builds office spaces, making cold calls to potential clients.
• 🔄 The script showcases various scenarios where potential clients express disinterest, and Rohan's character responds with understanding and persistence.
• 🗣️ Rohan emphasizes the importance of timing when it comes to office space projects, asking clients when they might consider such projects in the future.
• 📝 The script highlights the strategy of sending an email to clients who are not immediately interested, with the intention of staying in touch for future opportunities.
• 🤝 Rohan's character acknowledges when clients are already working with other firms, but still seeks to understand the conditions under which they might consider an alternative.
• 🔄 The dialogues in the script illustrate the concept of 'poking holes' in the client's objections, trying to find a window to offer value or a back-up plan.
• 📆 Rohan's character consistently tries to understand the client's timeline for potential office space projects, aiming to align with their future needs.
• 📈 The video script serves as a sales training tool, teaching viewers how to effectively communicate and handle objections during sales calls.
• 🎥 The video concludes with a call to action for viewers to watch more content from Matt and Rohan, focusing on sales, marketing, cold calling, and role-playing.

Q & A

What is the primary focus of the video?

The primary focus of the video is to demonstrate how to handle comment objections during cold calling, particularly in the context of selling office space design and build services.

Who are the main speakers in the video?

The main speakers in the video are Matt and Rohan Bora, who are coworkers at a company that designs and builds office spaces.

What is the purpose of the role play that Matt and Rohan engage in?

The role play is a daily exercise to prepare them for the day's cold calling activities, helping them to improve their sales pitch and objection handling skills.

What is the approach Matt takes when the prospect says they are not interested?

Matt acknowledges the prospect's lack of interest and tries to understand when they might consider office space projects in the future, positioning himself as a contact for when their needs change.

How does Rohan handle the objection that the prospect is not interested at the moment?

Rohan empathizes with the prospect's disinterest and focuses on establishing a relationship for future opportunities, asking when the prospect might revisit the topic of office space.

What is the strategy Matt uses when the prospect mentions they are already working with another firm?

Matt expresses understanding and satisfaction with the prospect's current choice, then inquires about the possibility of considering alternatives or backup plans.

What does Rohan do when the prospect indicates they have an ongoing project with a competitor?

Rohan thanks the prospect for their honesty, acknowledges the competitor's role, and then asks what it would take for the prospect to consider a backup plan.

How does Matt respond to the objection of not being in the market for office space?

Matt accepts the prospect's current situation and aims to understand their future needs, positioning himself as a resource for when they might require services.

What is the common theme in the responses of Matt and Rohan when faced with objections?

The common theme is empathy, understanding, and a focus on future opportunities, rather than pushing for an immediate sale.

What is the goal of the video for the viewers?

The goal of the video is to educate viewers on effective sales techniques, particularly in overcoming objections during cold calls, and to showcase the importance of role-playing in sales preparation.