Fix for Outlook not updating email without a restart
Summary
TLDRThis tutorial addresses a common issue with Microsoft Outlook where new emails aren't received after the computer wakes from sleep mode unless Outlook is restarted. The solution involves navigating to the Services app via the search bar, locating Google Update services under 'G', and disabling them to resolve the conflict with Google services. The video demonstrates the process and suggests re-enabling these services occasionally for Google Chrome updates, ensuring Outlook functions properly without needing restarts.
Takeaways
- 🐞 The issue: Microsoft Outlook fails to receive new emails after waking from sleep mode unless restarted.
- 🔍 Solution approach: Accessing Windows Services to resolve the conflict.
- 🔑 Key services involved: Background Intelligent Transfer Service (BITS) and Google Update Services.
- 🛠️ Resolution step: Change the startup type of conflicting services from 'Automatic' or 'Automatic (Delayed Start)' to 'Disabled'.
- 📦 Service location: Find and modify services under 'G' for Google in the Services app.
- 🔄 Post-resolution test: Send an email to check if the issue is resolved without restarting Outlook.
- ⚠️ Potential side effect: Disabling these services may prevent Google Chrome from updating automatically.
- 🔄 Update workaround: Manually enable the services occasionally to allow Google Chrome to update, or visit google.com to update manually.
- 🔒 Security reminder: Ensure the services are disabled post-update to maintain the Outlook fix.
- 📧 Final outcome: Outlook should now receive emails without needing to be restarted, resolving the initial problem.
Q & A
What is the issue described in the script with Microsoft Outlook?
-The issue is that Microsoft Outlook is not receiving new emails after the computer comes out of sleep mode unless Outlook is restarted.
What is the suggested solution to fix the Outlook issue?
-The suggested solution is to disable the Google update services in the Windows Services app to prevent a conflict with the Background Intelligent Transfer Service.
Where can the Windows Services app be accessed from?
-The Windows Services app can be accessed by typing 'services.msc' into the search box.
What services are causing the conflict with Outlook as per the script?
-The Google update services are causing the conflict with Outlook.
How many Google update services are mentioned in the script?
-There are two Google update services mentioned in the script.
What change is recommended for the Google update services in the Services app?
-The Google update services should be changed from 'Automatic' or 'Automatic (Delayed Start)' to 'Disabled'.
What is the potential downside of disabling the Google update services?
-Disabling the Google update services may result in not receiving updates for Google Chrome, which could affect security.
How can one ensure Google Chrome is updated despite disabling the update services?
-One can manually visit google.com to check for updates or occasionally enable the services to allow Google Chrome to update.
Does the script provide a demonstration of the solution working?
-Yes, the script includes a demonstration where the user sends an email from another mailbox to test if the fix is effective without needing to restart Outlook.
What is the final step recommended after manually updating Google Chrome?
-After manually updating Google Chrome, it is recommended to disable the Google update services again to ensure Outlook continues to function properly.
What is the main benefit of following the steps in the script?
-The main benefit is that it allows users to receive new emails in Outlook without having to restart the application after the computer wakes up from sleep mode.
Outlines
🔧 Fixing Microsoft Outlook Email Reception Issue
The paragraph discusses a solution to a bug in Microsoft Outlook that prevents new emails from being received after the computer wakes up from sleep mode unless Outlook is restarted. The fix involves accessing the 'services.msc' application to disable the 'Background Intelligent Transfer Service' which conflicts with Google services. This service is likely causing issues if Google Chrome is installed. The user is instructed to double-click each of the Google Update services listed, change their startup type from 'Automatic' or 'Automatic (Delayed Start)' to 'Disabled', and then confirm the changes. After disabling these services, the user can test if new emails are received without needing to restart Outlook. It's noted that this may prevent Google Chrome from updating automatically, so users might need to enable the service periodically for updates or manually check for updates on Google's website. The paragraph concludes with a demonstration of the fix's effectiveness.
Mindmap
Keywords
💡Microsoft Outlook
💡Sleep mode
💡Services.MSC
💡Background Intelligence Service
💡Google services
💡Google Update Services
💡Automatic or Automatic (Delayed) Start
💡Disabled
💡Updates
💡Security purposes
💡Inbound email
Highlights
Microsoft Outlook has an issue with receiving new emails after sleep mode without restarting.
A quick fix for the Outlook bug is demonstrated.
Using the search box, type 'services.msc' to access the Services app.
The problem is caused by a conflict between the Background Intelligent Transfer Service and Google services.
Google Update Services should be located under the letter 'G' if Google Chrome is installed.
Disable the Google Update Services to resolve the Outlook issue.
After disabling, close the Services app and test sending a new email.
Demonstration of sending an email without needing to restart Outlook after the fix.
Disabling the conflicting service allows Outlook to receive emails properly.
Disabling the service may cause issues with Google Chrome updates.
It's suggested to occasionally enable the service for Google Chrome updates.
Manually updating Google Chrome on google.com is an alternative to enabling the service.
Ensure the services are disabled after updating for continued Outlook functionality.
The process ensures Outlook works properly without needing to restart for new emails.
Transcripts
there's a bug with Microsoft Outlook and
I've been able to receive new email
after it comes out of sleep mode unless
you restart outlook so I'm going to show
you how to fix that fairly quickly so
what we're gonna do is we're gonna go
down to with the search box and type in
services dot MSC and you're going to see
the services app at the top I'm going to
click on that and it's going to open up
this new box and the reason that we're
having the problem is because this
background intelligence service is
conflicting with Google services so if
you have Google Chrome installed you
should see under the letter G Google
update services and there's two of them
here so what we want to do is we want to
double click on each of these services
and change them from automatic or
automatic delayed to disabled and click
OK
and they should show up as disabled as
you see here once that's done we close
and you can try sending a new email and
seeing if it shows up without having to
restart or restart outlook one more time
it's up to you I'm now going to press
send from another mailbox and see if we
get email without having to restart
outlook and there's our email so just by
disabling that conflicting service we
can go ahead and fix the problem now
does this cause any issues well it could
cause a problem with the fact that
you're not going to get updates to
Google Chrome and so you may want to
occasionally go ahead and enable it let
Google do an update or you can just go
and manually go to google.com and run an
update and then you will be able to get
those updates for security purposes and
you'll still be able to get your outlook
to work properly but always make sure
ultimately that those two services are
disabled when you're done updating so
that's how you fix inbound email without
having to restart in Microsoft Outlook
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