Introduction Best Lean Six Sigma Black Belt Tutorial For Beginners | @Six Sigma by Henry Harvin

Summary

This script outlines a comprehensive Lean Six Sigma Black Belt training program, covering a wide range of topics including statistical tests, quality control tools, and project management. The instructor emphasizes the importance of understanding customer needs and the concept of quality, which is defined as meeting or exceeding customer expectations. The training aims to equip participants with the skills to improve processes and products, ensuring customer satisfaction through a deep dive into Six Sigma methodologies and their applications.

Takeaways

• 📚 The training covers a comprehensive Black Belt program with around 107-108 line items, indicating a thorough curriculum.
• 📈 The program includes statistical exercises using Minitab, covering tests like correlation and regression, which are essential for data analysis.
• 🛠️ Participants are expected to be familiar with the seven QC tools, suggesting prior GB training or an understanding of basic quality control methodologies.
• 🔄 The training will start from scratch to ensure that all participants, regardless of their prior experience, are on the same page.
• 🕒 The program is designed to be 28 hours long, allowing for in-depth coverage of all topics and ensuring understanding for all participants.
• 📊 Topics such as FMEA (Failure Mode and Effects Analysis) and Design of Experiments are part of the advanced phase of the Black Belt training.
• 📈 Control charts and Lean methodologies, including basic concepts of Lean, will be covered to provide a holistic view of process improvement.
• 🤝 The training will also touch on project management aspects, emphasizing the importance of managing projects effectively alongside the technical training.
• 📜 Case studies will be shared to illustrate project cycles from start to finish, with a focus on maintaining confidentiality by not disclosing vendor or organization names.
• 📝 The trainer emphasizes the importance of participation and understanding the material without overcomplicating it, encouraging an enjoyable learning experience.
• 📞 Ground rules for the training include participation, having cell phones on silent, and starting and ending on time to respect personal commitments.

Q & A

What is the main intent of the training program described in the script?

The main intent of the training program is to cover all aspects of a Black Belt program in a structured phase-by-phase manner, ensuring that participants understand each component thoroughly, including statistical tests, quality control tools, and project management.

How many line items are mentioned in the training program?

There are approximately 107 or 108 line items in the training program.

What statistical software is mentioned in the script for exercises?

Minitab is the statistical software mentioned for exercises in the training program.

What are the seven QC tools mentioned, and are participants expected to be familiar with them?

The script does not list the seven QC tools specifically but mentions that most participants are already GB trained, implying they should be familiar with these tools.

Why does the trainer emphasize starting from scratch in the program?

The trainer emphasizes starting from scratch because some participants have not undergone any training and have only heard about the topics, so the program aims to ensure that everyone is on the same page and understands the material.

What topics are included in the 'improve' phase of the training?

In the 'improve' phase, topics such as Failure Mode and Effects Analysis (FMEA) and Design of Experiments (DOE) are covered.

Why is the training program designed to be 28 hours long?

The training program is 28 hours long to ensure that all topics are covered comprehensively, allowing time for everyone to understand the material fully, including those new to the subject.

What is the importance of confidentiality when sharing case studies during the training?

Confidentiality is important to protect the identity of vendors and organizations involved in the case studies, ensuring that sensitive information is not disclosed.

What is the role of project management in the training program?

Project management is integrated into the training to ensure that participants not only understand the technical aspects of the training but also the practical application and management of projects.

What are the ground rules mentioned for the training sessions?

The ground rules include full participation, ensuring cell phones are on silent, and starting and ending on time to respect personal commitments.

What is the mathematical equation of quality mentioned in the script?

The mathematical equation of quality is Performance divided by Expectation. A quality score greater than one indicates exceeding customer expectations, resulting in customer delight.

What are the dimensions of quality mentioned in the script?

The dimensions of quality mentioned include performance, reliability, durability, serviceability, and the ability to meet both stated and unstated customer needs.

Why is it important to understand the concept of sigma in the context of Six Sigma training?

Sigma is important because it represents the degree of variation or standard deviation from the mean, which is crucial for understanding process performance and spread in Six Sigma methodologies.

Who is credited with the development of Six Sigma, and which company first implemented it?

Bill Smith is credited with the development of Six Sigma, and Motorola was the first company to implement it in 1987.