Breakdown Tipe penjualan By Thimoti Ronald Co Founder akademi crypto

Summary

In this insightful video, the speaker shares nine years of personal experience in sales, outlining the different sales styles observed through training and firsthand encounters. The speaker categorizes salespeople into five types: aggressive, talkative, overconfident, consultant-like, and street salespeople. Emphasizing the importance of product knowledge, effective communication, and understanding customer needs, the speaker highlights how sales professionals can improve their closing rates. The speaker encourages a more consultative, less aggressive approach to sales, showcasing real-life examples and offering advice on finding the right sales style for greater success.

Takeaways

• 😀 Understanding your sales style is key to becoming successful. Find the approach that works best for you.
• 😀 Aggressive sales tactics are generally ineffective and often create a negative impression, leading to low closing rates.
• 😀 Talking too much during a sales pitch can be a drawback. It's important to focus on listening to the customer's needs rather than dominating the conversation.
• 😀 Overconfidence without product knowledge, or being pedantic, leads to poor sales results. It's crucial to know your product thoroughly.
• 😀 A consultant-style approach, focusing on solving customer problems and offering tailored advice, typically results in higher closing rates.
• 😀 Street sales, involving storytelling and emotional connections, can greatly increase closing success when done correctly.
• 😀 Salespeople need to continually upgrade their industry knowledge to stay competitive and more effectively meet customer needs.
• 😀 Product knowledge is essential. If a customer senses that you don't understand the details of the product, it will negatively affect the sale.
• 😀 A good salesperson focuses on building rapport with the customer and offering genuine solutions, rather than pushing for a quick sale.
• 😀 The most successful salespeople are those who are not overly aggressive, talkative, or overconfident, but rather those who engage in meaningful consultations with customers.

Q & A

What are the main types of sales styles discussed in the video?

The video highlights five types of sales styles: the aggressive type, the talker, the pedantic one, the consultant, and street sales. Each type has its unique approach and impact on closing sales.

Why is the aggressive sales style considered ineffective?

The aggressive sales style is seen as ineffective because it often annoys potential clients, creating a negative experience. It involves persistent follow-ups and a pushy attitude, which generally leads to low closing rates.

What is the issue with salespeople who talk too much?

Salespeople who talk too much fail to control the conversation and lose focus on the goal of closing a sale. They end up sharing irrelevant details and forming personal connections with clients without progressing towards a sale.

What is the problem with the 'pedantic' sales type?

The 'pedantic' salesperson is overly confident and believes they can sell anything, but lacks product knowledge. This results in a lack of trust from the client when they encounter questions they cannot answer.

How does a consultant sales style differ from others?

The consultant sales style involves understanding the client's needs, offering tailored solutions, and acting more like a trusted advisor than a salesperson. This approach is more methodical and less pushy, often leading to better results.

Why is the street sales style considered effective?

The street sales style is effective because it uses storytelling to connect emotionally with customers. This approach allows salespeople to build rapport and present products in a way that resonates deeply with clients, leading to higher closing rates.

What sales style did the speaker find most successful in their own experience?

The speaker found that the consultant and street sales styles were the most successful. They emphasized understanding customer needs and presenting tailored solutions as the key to closing deals.

How does product knowledge influence sales effectiveness?

Product knowledge is crucial in sales because it builds credibility and trust with the client. Without deep product knowledge, salespeople may appear unprofessional or untrustworthy, hindering their ability to close deals.

What lesson did the speaker learn from observing high-performing salespeople?

The speaker learned the importance of improving product knowledge and adopting a consultative approach, as seen in high-performing salespeople. They also realized that being too aggressive or uninformed can limit sales success.

What example did the speaker provide to demonstrate an honest sales approach?

The speaker shared a story about selling an apartment to a couple. Instead of pushing for a higher-commission sale, the speaker recommended a more suitable, lower-cost option based on the couple's needs, which led to a successful and honest sale.