Calling for Help - Animated

Summary

This video script instructs viewers on how to safely assist an injured or unwell person. It emphasizes checking for dangers before approaching, ensuring the area is secure to prevent further injuries. If unable to make the area safe, it advises calling emergency services using the mnemonic LIONEL to relay crucial details. The script encourages reassurance and monitoring the casualty's condition, and if necessary, being prepared to perform basic life support and CPR, while communicating actions to the casualty.

Takeaways

• 🚨 Prioritize safety: Before approaching a casualty, ensure the area is safe to avoid becoming injured yourself.
• 👀 Check for hazards: If you identify any dangers, do not attempt to make the area safe yourself; call for professional help.
• 📞 Call emergency services: In an emergency, dial 999 or 112 and provide essential details using the acronym LIONEL.
• 📍 Location details: Include the exact location of the incident when calling emergency services.
• 🚑 Other services: Inform about any other services that may be required at the scene.
• 🤕 Number of casualties: Report the number of injured or unwell individuals.
• 🩹 Extent of injuries: Describe the severity of the injuries to the call handler.
• 📡 Location confirmed: Confirm the location to ensure emergency services can reach you.
• 💬 Reassure the casualty: Communicate to the injured or unwell person that help is on the way and stay with them.
• 🤲 Offer first aid: If trained, provide first aid while explaining your actions and offering reassurance.
• 🔄 Monitor condition: Continuously check the casualty's condition, as it may deteriorate or they may become unresponsive.
• 🆘 Prepare for CPR: Be ready to initiate basic life support, including CPR, if the casualty's condition worsens.

Q & A

Why should you avoid putting your face near the mouth and nose of a casualty?

To prevent the spread of infection or contamination, especially in a situation where the casualty is injured or unwell.

What is the first step to take when approaching a casualty?

Stop and check for danger to ensure the area is safe before rushing to help, as becoming injured yourself would prevent you from assisting the casualty.

What should you do if you cannot make the area safe?

Call for help and wait for emergency services to arrive and make the scene safe.

Which numbers should you call in case of an emergency?

Call 999 or 112 to alert emergency services.

What does the acronym LIONEL stand for when giving details to a call handler?

LIONEL stands for Location, Incident, Other services required, Number of casualties, Extent of injuries, and Location confirmed.

How can you reassure a casualty while waiting for help to arrive?

Reassure the casualty by telling them help is on its way and stay with them until help arrives.

What should you do if you have been taught first aid that may be useful in the situation?

Use the first aid knowledge you have, always informing the casualty of what you are doing and offering constant reassurance.

What should you monitor in the casualty's condition while waiting for help?

Monitor their condition for any changes, as it could potentially worsen or they might become unresponsive.

What action should you be prepared to take if the casualty becomes unresponsive?

Be prepared to use basic life support and start CPR if the casualty becomes unresponsive.

Why is it important to remember the acronym LIONEL when calling emergency services?

LIONEL helps ensure you provide all the necessary details to the call handler, which is crucial for an effective emergency response.

What is the significance of offering reassurance to a casualty?

Offering reassurance helps to comfort the casualty, reduce their anxiety, and maintain their trust in the help being provided.