Tesla Delivery Day Checklist June 2024 | Model Y, 3, S, & X

Summary

This video script offers a comprehensive guide for new Tesla owners on the delivery day process, emphasizing the importance of thorough inspection to avoid overlooking potential issues. It outlines steps from the initial check of the car's exterior and interior, testing electronics and functionalities, to addressing minor defects that Tesla should fix. The script also provides tips on what to bring and do during delivery, and suggests accessories for enhancing the Tesla experience, ensuring a smooth and exciting start to Tesla ownership.

Takeaways

• 🚗 Tesla's delivery process is streamlined and guided through their app, ensuring a smooth experience from registration to final payment.
• 🔍 It's crucial to inspect the car thoroughly upon delivery to identify any issues that may need to be addressed by Tesla before accepting the vehicle.
• 📋 Buyers should be prepared with necessary documents like driver's license, insurance, and payment details, and use the Tesla app for a seamless delivery.
• 🔧 If financing through Tesla, the process is straightforward, but self-arranged financing may require additional steps such as providing a motor vehicle purchase agreement.
• 🏠 Delivery options include picking up the car at a Tesla center or having it delivered to your home, with the possibility of a service advisor assisting with the process.
• 🔄 Check the car's exterior for alignment issues, such as panel gaps and proper functioning of doors, trunk, and charge port, comparing both sides for consistency.
• 🛠 Note any paint defects, scratches, or dents that should be fixed by Tesla to ensure the car is in new condition upon delivery.
• 👀 Inspect all glass components for alignment, scratches, or chips, as these can affect functionality and may worsen over time.
• 💺 Inside the car, check for interior panel alignment, secure fittings, and proper functioning of seats, seat belts, and other electronic components.
• 🔊 Test all electronic features, including the infotainment system, steering wheel controls, and wireless phone charger, to ensure they are fully operational.
• 🚦 Ensure all lights, both interior and exterior, are working correctly, including hazard lights, fog lights, and brake lights, for safety and compliance.

Q & A

What is the primary purpose of the video script?

The video script is designed to guide new Tesla owners through the delivery process and to provide a checklist for inspecting their new vehicle to ensure it is free from defects or issues.

How has Tesla's quality control changed over the years according to the script?

The script mentions that there have been improvements in Tesla's quality control over the years, reducing the frequency of unacceptable issues in delivered cars.

What is the difference between buying from Tesla and a traditional dealership as mentioned in the script?

Buying from Tesla is different because the car you order is assigned to you upon delivery. If there is a problem, you can't swap it out like you could at a dealership, making it important to note any issues with the car at the time of delivery.

What are some of the steps included in Tesla's delivery process as described in the script?

Tesla's delivery process includes providing registration and delivery details, selecting financing options, submitting insurance details, final payment, license and trade-in documents if applicable, and scheduling delivery through the app.

What should a new Tesla owner bring to the delivery appointment according to the script?

A new Tesla owner should bring their driver's license, insurance information, any outstanding payment, a phone with the Tesla app, the drivers registered to the car, and a USB-C phone charging cable for testing.

How important is it to check the exterior of the car during delivery according to the script?

Checking the exterior of the car is crucial as it helps identify any alignment issues, panel gaps, or cosmetic defects such as scratches or rock chips that may need to be addressed by Tesla.

What should a Tesla owner look for when inspecting the paint and glass of their new car?

They should look for any scratches, rock chips, or misalignments in the paint and ensure that the glass, including the windshield and windows, is properly aligned and free from any chips or scratches.

What are some common interior issues a Tesla owner should check for during delivery?

Interior issues to check for include misalignment of interior panels and headliners, secure door panels, proper functioning of the dashboard, center armrest, center console drawer, and seat adjustments, as well as any tears or wrinkles in the seats.

How can a Tesla owner ensure that the electronics in their new car are functioning properly?

They should test the responsiveness of the screen, steering wheel controls, media playback, voice commands, blinkers, wipers, and wireless phone charger. Also, check the functionality of the USB-C ports, rear camera, and any other electronic features.

What should a Tesla owner do if they notice significant issues with their car during delivery?

If significant issues are noticed, the owner can reject delivery and wait to be assigned another vehicle identification number (VIN). Alternatively, they can notify the Tesla delivery adviser to have the issues fixed on the spot if possible.

What is the policy regarding issues noticed after delivery according to the script?

Tesla generally has a policy that if issues are noticed within 3 days or 100 miles of delivery, they will be covered at a service center. However, this policy may vary and it's important to note any problems as soon as possible.

Outlines

00:00

🚗 Tesla Delivery Day Preparation

This paragraph outlines the anticipation and potential anxiety of receiving a new Tesla, emphasizing the importance of careful inspection at delivery to avoid overlooking issues. It explains the difference between purchasing from a dealership and Tesla's direct delivery process, where the assigned car cannot be swapped if there's a problem. The paragraph also details the streamlined delivery process through Tesla's app, including registration, financing, trade-in, insurance, and final payment steps. It advises bringing necessary documents and items like driver's license, insurance, payment details, and a phone with the Tesla app for the delivery appointment.

05:01

🔍 Pre-Delivery Inspection Checklist

The second paragraph provides a comprehensive checklist for inspecting a new Tesla before finalizing delivery. It advises checking the car's exterior for alignment issues, panel gaps, and functionality of doors and the trunk. The script also recommends inspecting the paint for scratches or chips, and the glass for any damage. Moving inside the car, it suggests examining the interior for alignment issues, secure fittings, and proper functioning of seats, seat belts, and electronics. The paragraph further instructs to test all electronic features including the media controls, voice command, wipers, and infotainment screen, ensuring all are working correctly. It also reminds the buyer to note any issues for potential immediate fixes by Tesla.

10:02

🛠 Post-Delivery Considerations and Accessories

The final paragraph discusses what to do after the initial delivery inspection. It covers the process of noting and addressing any issues that may arise, either by fixing them at the delivery center or scheduling a service appointment. The paragraph also touches on the possibility of rejecting delivery if there are significant issues. It provides reassurance that Tesla's quality control has improved over the years, and most new cars should not have major problems. Additionally, it suggests taking the car for a drive to notice any functional issues and lists recommended accessories for a complete Tesla experience, including all-weather floor mats, a screen protector, and a front license plate frame.

Keywords

💡Delivery Day

Delivery Day refers to the day when a customer receives their newly ordered vehicle. In the context of the video, it is portrayed as an exciting yet potentially nerve-wracking experience due to the possibility of overlooking issues with the car. The script emphasizes the importance of careful inspection to avoid future problems with the vehicle.

💡Quality Control

Quality Control is the process by which a company ensures that its products meet certain standards of quality. The script mentions that Tesla has improved its quality control over the years, which has reduced the number of horror stories related to car delivery, suggesting that customers are now less likely to receive a car with unacceptable issues.

💡Self-Inspection

Self-Inspection in the video refers to the process where a customer checks their new car for any defects or issues before accepting delivery. The script provides a comprehensive guide on what to look for during this process, highlighting the importance of this step in ensuring the car is in perfect condition.

💡Financing

Financing is the process of obtaining funds to pay for the car, either through the company itself or through external lenders. The script explains that if a customer is financing through Tesla, the process is straightforward, but self-arranged financing may require additional steps, such as providing a motor vehicle purchase agreement.

💡Tesla App

The Tesla App is a digital tool that facilitates various aspects of car ownership, including the delivery process. The script describes how the app guides users through necessary steps like insurance details, final payment, and trade-in documents, making the delivery process more streamlined.

💡Panel Gaps

Panel Gaps refer to the spaces between different body panels of a car. The script advises viewers to check for any unusual panel gaps that might cause issues like rattles or future alignment problems, indicating that these gaps should be consistent and not lead to functional issues.

💡Alignment

Alignment in the context of the video pertains to the correct positioning and adjustment of a car's parts, such as doors, hoods, and charge ports. The script mentions checking for proper alignment to ensure smooth operation and to avoid potential malfunctions in the future.

💡Paint and Scratches

Paint and Scratches are examined to ensure the car's exterior is free from defects. The script instructs viewers to look for any paint issues or scratches that might have occurred during transportation, as these should be fixed by Tesla before or shortly after delivery.

💡Electronics

Electronics in the video refer to the various electronic systems and features within the car, such as the infotainment screen, wireless phone charger, and lighting. The script advises testing all electronic components to ensure they function properly, as any issues could affect the overall driving experience.

💡Accessories

Accessories are additional items that can enhance the Tesla ownership experience. The script suggests some recommended accessories like all-weather floor mats, a screen protector, and a removable front license plate frame, which can be ordered in advance or after seeing the car.

💡Service Center

A Service Center is a location where customers can go for car maintenance and repairs. The script mentions that if any issues are found during the inspection, they can often be fixed immediately at the delivery center, which may also function as a service center, or a separate trip to a service center may be necessary.

Highlights

Delivery day for a Tesla can be exciting yet nerve-wracking due to potential overlooked issues.

Quality control has improved over the years, reducing the frequency of unacceptable car issues.

Tesla's unique delivery process assigns the ordered car to the buyer, with no option to swap for another.

It's crucial to note any car issues at delivery for potential fixes by Tesla.

Tesla's streamlined delivery process is managed through their app, including registration and payment details.

Self-arranged financing adds an extra step involving the motor vehicle purchase agreement.

Delivery options include picking up at a center or home delivery, with or without a service advisor.

Bring necessary documents and items like driver's license, insurance, and phone for the delivery.

Ensure the car matches the ordered specs and check for exterior alignment issues.

Inspect the car for paint issues, scratches, and rock chips that Tesla should fix.

Check glass alignment and look for any chips or scratches that could cause future problems.

Examine interior alignments, electronics, and ensure all functions properly.

Test all electronics, including media controls, voice command, and cameras.

Check seat adjustments, windows, and door releases for proper electronic function.

Inspect lights, both interior and exterior, to ensure they work correctly.

If issues are found, communicate with the delivery adviser for immediate fixes or scheduling service.

Tesla may cover issues reported within 3 days or 100 miles post-delivery, but it's best to note them as soon as possible.

Accessories such as all-weather floor mats, screen protectors, and license plate frames are recommended for a complete Tesla experience.

Transcripts

if you've ordered a Tesla an exciting

day is ahead of you your delivery day

for many this is an incredibly exciting

day but the experience can also be

nerve-wracking ultimately leading to you

overlooking issues the car may have over

the years there have been plenty of

horror stories with people getting their

cars and noticing bad issues that are

unacceptable for Tesla to be delivering

but things have overall gotten better

with quality control in recent years the

hope is that a video like this

ultimately won't be necessary for most

people but for some it could save a huge

headache trying to get Tesla to fix

these issues that were present from day

one buying from Tesla is different than

a dealership since the car you ordered

gets assigned to you when you show up

for delivery that's the car and if

there's a problem you can't simply swap

it out that's why it's so important to

note any issues the car may have and

make an informed decision as to what you

will do about them so with that said

let's detail everything you want to look

over when it comes time to take delivery

of your

[Music]

Tesla Tesla's delivery process is very

streamlined at this point their app

walks you through every every step you

must complete in order to take delivery

they officially say quote after

providing your registration and delivery

details select whether you plan on

financing your new Tesla vehicle or if

you'd like to trade in your current

vehicle as your vehicle delivery

approaches you'll receive a notification

to complete your credit application and

submit your tradein self-inspection if

applicable for delivery scheduling

you'll be able to do that through the

app but will'll also receive an email

and text when the time comes through the

app you'll submit Insurance details

final payment your license and trade TR

in documents if applicable if you

finance through Tesla the process is

easy but going through self-arranged

financing does add a step most lenders

require the motor vehicle purchase

agreement which will be in the Tesla app

and then at this point almost all

lenders should know how to properly pay

Tesla for your purchase I have done this

before and it involved the credit union

sending Tesla the tracking number and a

scan of the final payment check after

Tesla received that proof I was able to

take delivery this does have to be taken

care of beforehand quote delivery cannot

take place until we receive the funding

in full as for delivery Tesla could have

you come pick up the car at a delivery

Center or plan to deliver the car to you

at home on top of that they may have a

service advisor there walking you

through the delivery steps or they may

simply have you unlock the car on your

own through the app I've actually had

pretty much every possible delivery

experience here my first Tesla was

delivered to my house for others I've

picked them up with an employee fully

walking me through an assisting and for

another I simply unlocked and did

everything from the app either way

here's what you'll want to bring with

you your driver's license insurance any

outstanding payment your phone with the

Tesla app on it the drivers being

registered to the car and a USBC phone

charging cable for testing if you're

extra picky too you could bring a

flashlight for inspecting certain areas

of the car to start with pretty

obviously ensure you have the right car

make sure the sticker matches the specs

you ordered and that the vent of your

car matches as well with such a digital

process at this point it's pretty hard

for Tesla to mess this up but 10 seconds

to check this definitely doesn't hurt

anything and it's it's far easier to get

anything fixed with Tesla employees at

the delivery Center than it would be to

call them later getting in touch with

Tesla is notoriously difficult then look

around the exterior of the car in

particular here first look at anything

that pops out to you personally does the

car look like a car should some people

really get bothered by panel gaps and

others don't what you're looking for are

any alignments that are out of the

ordinary that could cause issues like

rattles or trunk mouth functions in the

future look at all the doors open and

close them and ensure they function

properly they should close with without

a Rattle and shouldn't have any

difficulty opening then open and close

the trunk to ensure proper smooth

electronic operation open it with the

controls on the lift gate and then close

it with the button on the inside of that

door this will apply for all of Tesla's

vehicles from there open the front trunk

from the screen and then close it gently

you press down on both sides of the

Tesla logo and you should hear two

clicks next check the alignment of the

headlights is anything sticking out or

does anything have a big gap and there

shouldn't be any condensation inside the

light enclosures and Ure that the charge

port door on the left rear of the car

opens and closes properly and ensure

that it sits flush when closed a good

way to tell if something you think is

misaligned is indeed misaligned is just

to compare it to the other side of the

car some typical alignment issues with

Teslas come with the trunk front hood

charge port and possibly the doors

ultimately though if they don't bother

you and they don't cause functionality

issues it won't really be a problem the

reason to check these things though may

not be for you to decide to reject

delivery but for you to get these things

fixed by Tesla at pickup if possible

then look around for any issues with the

paint scratches Rock chips things like

that Tesla should and will fix these

things either at your delivery

appointment or with a service center

visit shortly after delivery if they are

problems it's just important that you

have them on record as being present at

delivery I had Rock chips in my 2020

model Y and then had a scratch near the

driver side door handle on my 2021 model

3 it was important to note these right

away and to have them fixed and they

buffed out those scratches at my

appointment depending on which Wheels

you have too you'll want to check there

for dings scratches or even curb rash

it's entirely possible that a Tesla

delivery employee did something to a

wheel when getting it parked for your

pickup so you want to check this is a

brand new car and it should be in brand

new condition no exceptions then comes

the glass Teslas are covered in glass so

check the windshield all four door

windows the rear glass and the glass

roof to ensure that it's aligned

reasonably well and is free of any

scratches or chips a chip could have

occurred during transportation and can

easily turn into a problem in the future

that splinters off after you have

ensured everything functions correctly

and looks good on the exterior then

comes the interior the inside of a Tesla

has been known to have certain tears

alignment issues and random Electronics

issues again most people won't be

affected here and these aren't issues

across the board but noting these issues

at delivery could save you a ton of time

if they occur to you first look at the

interior panel and headliner alignments

the headliners can sometimes sag not be

properly fastened or have misalignments

from front to back check on those to be

sure everything is within reason then

you can press a bit on door panels to

make sure everything is reasonably

secure it won't be crazy tight but it

shouldn't be extremely loose up front

ensure the dashboard sits correctly the

center armrest functions properly and

the center console drawer slides as it

should also double check the front seats

for any wrinkles or tears in the rear do

the same and then ensure for the model y

that those seats recline properly the

model 3 seats do not recline for both

cars fold the rear seats down manually

to ensure they fold flush and then lock

back into place once back up fold down

the center armrest to check for anything

there and check that it sits properly my

model 3 armrest doesn't feel like it

rests where it should and I should have

caught that at delivery again that's a

reminder of why it's so important to

note these things I was excited to get

the new model 3 refresh so it was pretty

easy to forget to check a hidden place

like that Center armrest which usually

isn't folded down you can also check

every seat belt to ensure they are

properly tightened in the trunk make

sure everything is aligned correctly no

panels are sagging the under storage

compartment functions as intended and

for the model y ensure that the cargo

cover works correctly and doesn't have

any damage even if this had a small gash

that you wouldn't really care much about

this is something Tesla should be able

to easily swap out so you should do that

after all this is not a budget car then

test the electronics everywhere hop into

the front seat play around with the

screen and start using steering wheel

controls the left scroll wheel should

pause and play media skip tracks and

control volume make sure to listen to

something here as well just to make sure

all of the speakers work around the car

I've never really heard of much issues

in this regard but you may catch

something the right scroll wheel when

pressed in a model y will start a voice

command and in the model 3 there is a

separate voice command button test your

blinkers with the left stock on the

model y or left side buttons on the

wheel of a model 3 then test your wipers

the wipers are initiated on screen or

with a button on the left stock and with

a button on the right side of the model

3 steering wheel then check everything

on the screen in general the screen

should be incredibly responsive just go

through different menus and settings

then open the trunk and front trunk from

the controls options ensure these work

properly then on screen you can engage

the settings for Mirror adjustments and

steering wheel adjustments play around

with these a tad to ensure they function

properly essentially we're looking for

any random electronic disconnections

here one option that should be on by

default is the blind spot cameras which

turn on with your turn signal so look to

make sure the feed works properly when

you engage the turn signal then click

the rear camera button on screen to

ensure the rear camera is properly

connected and functioning the wireless

phone charger under the screen should

work with almost all modern smartphones

so test that to ensure it charges your

phone then you can use your USBC cable

to plug into the USBC port in the center

console make sure it charges your phone

the glove box opens from the screen so

ensure it opens and latches properly the

glove box alignment can sometimes be a

bit iffy especially in a model y so look

out for that and note anything extreme

inside the glove box should be a

functioning usba a port along with an

included USB stick for Sentry mode

security Clips make sure that drive is

included there above you are dome lights

lights inside the sun visors and Hazards

give those each a quick test and then

you can briefly hop out to ensure all

lights around the car are working

properly when engaging your hazards both

front seats will have powered

adjustments so play around with those to

ensure all work properly and then test

all windows from all doors all four

windows from the driver's side then the

single buttons on all other doors the

door releases are also electronic on

these cars so you should check that the

buttons there work as well on each door

in the back seat there is a coat hanger

to check on each side along with a dome

light then for a model y you can ensure

the rear climate controls work and in a

model 3 you can ensure the rear Screen

Works just click through various menus

there and you'll be good to go back here

in both cars are two USBC ports as well

so take your USBC cable and ensure that

each one charges your phone properly

then for the model y the trunk has

buttons to fold the rear seats down use

these to make sure they properly fold

the rear seats sometimes these could

have an issue related to the electronics

or a seat alignment preventing them from

folding down automatically so it's

definitely a good one to check there are

many lights around a Tesla and while

you've already tested the hazards which

includes blinkers along with dome lights

you'll want to check the rest as well

these are controlled on screen so turn

on parking lights normal lights fog

lights if you have them and brights

along with brake lights this may require

some help from someone to engage the

brakes and see them in action outside

the car then there are certain interior

accent lights and lights in the glove

box and on the bottom of the doors so

just ensure that you can see them if

you're picking up during the day outside

these will be harder to see but you can

just cup your hand around them quickly

to check that they're on now depending

on the process at your particular

delivery Center you may need to accept

delivery and then inspect some of these

things but you should be able to request

that you do an inspection of everything

I just listed before taking delivery of

your car if you have a significant issue

or a significant number of issues that

you don't want to deal with and you know

wouldn't be present on a typical Tesla

then you can reject your delivery this

will be a sad day since you will now

have to wait again to get assigned

another Vin and take delivery then go

through this whole process again but

it's much better than simply taking

delivery of a car that will have issues

that bother you for some of these issues

depending on where you are picking up

you should be able to notify your Tesla

delivery adviser and have them fix the

issue right there often times you are

taking delivery at a combination

delivery Center and Service Center so

it's fairly convenient they'll take the

car for a couple minutes fix what's

wrong and then you don't have to make a

separate trip to a service center in

other cases you may need to schedule

service but having the issues noted by

delivery adviser will ensure Tesla knows

the issues are entirely their fault and

will be covered without question but as

I said earlier most people shouldn't

even have these issues Tesla has gotten

a lot better in recent years so you

shouldn't have any issues that need

fixing at delivery but if they do happen

you want to notice them and get them

taken care of quickly overall this is a

list of most of the steps to complete

when looking over your Tesla and

following this procedure should work

well for you at the same time you could

also just get in the car in each seat

and play around with everything you see

just look around touch everything press

every control and switch and make sure

all of it works you should be able to

press on or touch anything in the car

and have it stay together and function

as intended with that said it can be

very easy to get caught up in the

excitement or feel rushed by a delivery

adviser so taking a deep breath and

thinking back to this list could be

extremely helpful for you Tesla

generally has a rule that after delivery

if you notice issues within 3 days or

100 miles they will easily cover them at

a service center however this rule is

something I've heard sometimes and not

others also you may find yourself

driving over 100 miles very quickly in

your new car so that's why it's

important to note any problems as soon

as possible during your first drive

though is when you'll be able to notice

any problems with how the car drives

typically Tesla fit and finish issues

aren't really related to the driving of

the car itself but just note if you

notice anything there then the time

comes for accessories there are a ton of

great accessories to add to your Tesla

experience and for me I most recommend

all- weather floor mats a screen

protector and a removable front license

plate frame where required those are

linked below along with my full list of

best Tesla accessories if you were

someone who likes to prep in advance you

could actually order some of these

before you take delivery and install

them right away at your appointment or

just after or once you see the car and

see what things you want to improve on

you can just take it from there

hopefully this video was helpful for you

if you're about to take delivery of a

Tesla for some they will want to follow

every step of this procedure for others

there may just be a couple things that

they wouldn't have thought to check

either way it's always going to be a

good thing to give your new premium

vehicle a proper inspection it shouldn't

come with any issues and they should not

be accepted so you don't have to accept

them Tesla makes great cars but they

have been known to either not notice

issues or try to deliver them to

customers anyway I hope this video was

helpful for you and in the meantime if

you want to see all the best accessories

to get for your new Tesla you can check

out that video linked up here or in the

description below thanks so much for

watching and I'll see you on the next

one