Leadership vs. Management 4 Key Differences

Communication Coach Alexander Lyon
24 Oct 202310:13

Summary

TLDRThis video script explores the nuanced relationship between leadership and management, emphasizing that while they are distinct, they are also complementary. Leadership is characterized by influence, vision, and risk-taking, often associated with charisma and the power to inspire. Management, on the other hand, is rooted in control, coordination, and maintaining systems. The script highlights the importance of both in an organization, suggesting that effective leadership can inspire a vision, while strong management translates that vision into achievable goals. It also discusses the different sources of power for leaders and managers, the balance between innovation and maintenance, and the distinct communication styles of each.

Takeaways

  • 😀 Having a management title does not guarantee leadership qualities, and vice versa.
  • 🔄 Leadership and management are not opposites but complementary skills necessary for an organization's success.
  • 🌟 Leadership is often associated with influence and empowerment, and a certain 'X factor' like charisma.
  • 🛠 Management, on the other hand, is driven by control, coordination, and problem-solving within a system.
  • 💡 The power of a leader comes from relationships and influence, while a manager's authority is derived from their official position.
  • 🌌 Leaders cast a vision and inspire others, whereas managers administer and organize tasks towards achieving that vision.
  • 🚀 Leaders are about taking risks and driving innovation, while managers focus on maintaining stability and incremental progress.
  • 🗣️ Leaders communicate persuasively and inspire, while managers' communication is more directive and procedural.
  • 🔑 The roles of leaders and managers are intertwined, with leaders often setting the direction and managers ensuring the execution.
  • 🎯 Both leadership and management are essential for an organization to thrive, with each playing a critical role in different aspects.
  • 🤔 The script encourages reflection on which side of leadership or management one naturally gravitates towards and the importance of both.

Q & A

  • What is the primary distinction between leadership and management according to the video script?

    -Leadership is primarily about influence and empowerment, often associated with a charismatic mystique, while management is centered around control, coordination, and solving problems within the organization's system.

  • Why might someone without a leadership title still act as a leader?

    -A person can act as a leader without a title because leadership is about influence and the ability to inspire and motivate others, which is not dependent on an official position.

  • What does the script suggest about the relationship between managerial and leadership activities?

    -The script suggests that these activities are not opposites but complementary skills, often blurred and overlapping, and both are necessary for an organization to thrive.

  • What role does personality play in the differences between managerial and leadership activities?

    -According to John O'Leary, the differences between managerial and leadership activities may come down to the personality of the specific manager or leader, indicating that individual traits can significantly influence how these roles are performed.

  • How does the script describe the source of power for leaders and managers?

    -A leader's power comes from their relationships and influence over others, while a manager's authority comes with their official position in the organizational hierarchy.

  • What is the difference between a leader's vision and a manager's administration?

    -Leaders cast a vision and inspire people to work towards it, whereas managers administer towards that vision, focusing on organizing, structuring, and the bureaucratic processes needed to achieve specific goals.

  • How does the script relate President John F. Kennedy's goal to put a man on the moon to the concepts of leadership and management?

    -President Kennedy's declaration of putting a man on the moon by the end of the 1960s exemplifies vision casting by a leader. The subsequent organization and management by NASA and other agencies represent the administrative tasks needed to realize that vision.

  • What is the complementary relationship between leaders and managers in terms of risks and maintenance?

    -Leaders seek to create change through innovation and taking risks, while managers maintain the system and work incrementally towards goals, controlling risks and ensuring the organization's stability.

  • How do the communication styles of leaders and managers differ according to the script?

    -Leaders communicate persuasively and inspirationally to excite and motivate followers, while managers' communication is more directive, procedural, and focused on setting expectations and deadlines.

  • What is the script's view on the necessity of both leadership and management in an organization?

    -The script suggests that both leadership and management are essential for an organization. They fulfill different but complementary roles, and organizations need both in equal measures for success.

  • What does the script imply about the importance of understanding both leadership and management roles?

    -The script implies that understanding both roles is crucial for individuals to effectively contribute to an organization, whether they naturally gravitate towards leadership or management.

Outlines

00:00

😀 Leadership vs. Management: Complementary Skills

The script begins by discussing the complementary nature of leadership and management, emphasizing that having a managerial title doesn't automatically equate to leadership qualities and vice versa. It highlights that individuals often engage in both leadership and management activities, drawing from articles in the Harvard Business Review. The speaker introduces the idea that leadership is associated with influence and empowerment, often perceived as having a certain mystique, while management is driven by control and coordination. The video aims to compare and contrast these concepts from a broad perspective before delving into specifics.

05:02

🔍 Power Sources and Vision in Leadership and Management

This paragraph delves into the distinct sources of power for leaders and managers. Leaders derive their power from relationships and influence, which can exist without an official title, whereas managers' authority comes from their position in the organizational hierarchy. The section also contrasts vision casting by leaders, who inspire and align people towards a common goal, with the administrative role of managers, who organize and structure tasks to achieve those goals. The speaker uses historical and pop culture examples to illustrate these points, emphasizing the symbiotic relationship between the two roles.

10:02

🚀 Risk-Taking and Communication Styles in Leadership

The third paragraph focuses on the differences in risk-taking and communication styles between leaders and managers. Leaders are portrayed as innovators who seek change and are willing to take risks, while managers are responsible for maintaining the system and ensuring incremental progress. The speaker provides examples from Hollywood stunts and the Apollo moon landing to illustrate the balance between leadership's drive for innovation and management's focus on risk control and stability. The paragraph concludes with a discussion on communication, where leaders use persuasive and inspirational language to excite followers, in contrast to managers who communicate in a more directive and procedural manner.

Mindmap

Keywords

💡Leadership

Leadership refers to the ability to guide, influence, and inspire a group of people towards achieving a common goal. In the video, it is described as having a mystique or charm, often associated with charisma, which makes people want to follow the leader. It is about casting a vision and aligning people around it, as exemplified by President John Kennedy's vision of landing a man on the moon.

💡Management

Management is the process of coordinating and controlling the activities of an organization to achieve specific goals efficiently and effectively. The script emphasizes that management activities are driven by control and rational mindset, focusing on problem-solving, task accomplishment, and system maintenance. It is about translating a vision into specific goals and objectives, as illustrated by the managers at NASA who structured the mission to put a man on the moon.

💡Influence

Influence is the capacity to have an effect on the character, development, or behavior of someone or something. In the context of the video, a leader's power comes from their relationships and their ability to influence others, which is often driven by their personality and expanding network of connections.

💡Empathy

Empathy is the ability to understand and share the feelings of others. Although not explicitly mentioned in the script, it is implied as part of a leader's ability to connect with and influence followers, which is crucial for effective leadership.

💡Charisma

Charisma is a personal quality that makes someone very attractive to other people, often inspiring them to follow the person's lead. The script refers to charisma as an X factor or essence that some leaders possess, which is part of the mystique around great leaders and their ability to attract and inspire followers.

💡Control

Control in the script refers to the authoritative power that managers have over the tasks and processes within an organization. It is about ensuring that activities are coordinated and that problems are solved in the most efficient way possible, as seen in the manager's role in maintaining the system and solving problems.

💡Vision

A vision is a clear and appealing picture of the future that a leader creates to inspire and direct the efforts of others. The video script discusses how leaders cast a vision and align people around it, using the example of President Kennedy's vision for space exploration.

💡Administration

Administration involves the organization and management of resources, including people and tasks, to achieve specific goals. In the context of the video, managers are responsible for administrating toward the vision, focusing on bureaucratic tasks and processes that bring the vision to fruition.

💡Risk

Risk is the possibility of an event occurring that will have a negative effect on the organization or its goals. The script differentiates between leaders, who seek to create big change through innovation and taking risks, and managers, who maintain the system and control those risks.

💡Communication

Communication is the process of exchanging information, ideas, or messages in speech or writing. The video script highlights the difference in communication styles between leaders, who communicate persuasively and inspirationally, and managers, whose communication is more directive and procedural.

💡Authority

Authority is the power or right to give orders, make decisions, or enforce obedience. In the script, a manager's authority comes with their official position in the chain of command, whereas a leader's authority comes from their relationships and ability to influence.

💡Complementary

Complementary refers to two or more things that enhance or improve each other when combined. The video emphasizes that leadership and management are complementary skills, both necessary for an organization to thrive.

Highlights

Leadership and management are complementary skills, not opposites, and both are needed for a team or organization to thrive.

Having a managerial title does not guarantee leadership qualities, and leadership can occur without a formal title.

The differences between managerial and leadership activities often come down to the personality and role of the individual.

Leadership is about influence and empowerment, with a certain mystique and charisma often associated with it.

Management is driven by control, coordination, and maintaining the system, with a focus on problem-solving and task accomplishment.

Leaders derive power from relationships and influence, while managers' authority comes from their official position.

Leaders can motivate and gather people around them through their expanding sphere of influence.

Managers have decision-making power and authority tied to their job description and role in the hierarchy.

Leadership is tied to the person and can continue even after leaving an organization, unlike management authority which is role-specific.

Leaders cast a vision and align people around it, inspiring and empowering them to make it happen.

Managers administer towards the vision, organizing and structuring tasks and goals to achieve it.

Leaders seek to create big change through innovation and taking risks, while managers focus on maintaining the system and moving incrementally.

Leaders communicate persuasively and inspirationally to excite and bring followers on the journey, while managers' communication is more directive and procedural.

Leaders have a personal or professional story that followers resonate with, adding to their persuasive communication.

Managerial communication includes deadlines, requirements, expectations, and targets, with an element of accountability.

In smaller organizations, one person may perform both leadership and management roles, but larger organizations often have individuals specializing in each.

Organizations need both management and leadership in equal doses for optimal functioning.

The video offers a free class on the top five essential communication skills for professionals, highlighting the importance of communication in both leadership and management.

Transcripts

play00:00

- Let's talk about four similarities and differences

play00:03

between leadership and management.

play00:05

A video like this needs a few qualifications right upfront.

play00:08

Having a title of manager or supervisor does not mean

play00:13

you are demonstrating leadership qualities.

play00:15

On the flip side,

play00:16

you don't need a leadership title to act as a leader

play00:19

in any given situation.

play00:21

But really the majority of individuals I've met

play00:23

who have an official supervisory position do

play00:26

some managerial activities and some leadership activities.

play00:30

Because these are not opposite sets of skills.

play00:33

They are complementary.

play00:34

Virtually every team

play00:36

and every organization needs both to thrive.

play00:39

In fact, as John O'Leary says

play00:41

in his article in the Harvard Business Review,

play00:43

"The differences between managerial activities

play00:46

and leadership activities may all come down

play00:48

to the personality of the specific manager

play00:50

or leader that you're talking about."

play00:52

So these often blur and overlap

play00:54

right down to the level of the individual,

play00:56

depending upon their role, personality,

play00:58

and scope of their responsibilities.

play01:00

Given that background, let's compare and contrast.

play01:03

My approach today was to take several new and old articles

play01:06

from the Harvard Business Review

play01:08

and pull out the overlapping features

play01:10

in those articles about management and leadership.

play01:13

I'll put links to all four articles

play01:14

in the description below

play01:15

so that you can look at them yourself.

play01:17

Let's first look at these from a big picture perspective,

play01:20

and then we'll dig into the four specifics.

play01:22

From a big picture view,

play01:24

leadership is all about influence and empowerment.

play01:27

And unlike management,

play01:28

whether it's accurate or not,

play01:30

there's a mystique or a bit of mystery

play01:33

around what great leaders do

play01:35

and the power of their influence as Abraham Zelnick mentions

play01:38

in his Harvard Business Review articles,

play01:40

one of the articles we're looking at.

play01:42

When we think about the ability

play01:43

to attract and inspire followers,

play01:45

there's what you might call an X factor,

play01:47

or a hard-to-describe essence

play01:49

that some people call charisma,

play01:50

or at least communication confidence

play01:53

that makes people want to follow the leader.

play01:55

That may be why some people see the concept of leadership

play01:59

as more interesting.

play02:00

We don't tend to think of management activities

play02:03

as having mystique.

play02:04

Let's talk about the essence of management.

play02:06

At the heart of it,

play02:08

management activities are driven by control

play02:10

or rational mindset

play02:11

and the coordination of others' activities.

play02:14

Abraham Zelnick says,

play02:15

again in his Harvard Business Review article,

play02:18

"The manager asks this question,

play02:20

'What problems have to be solved,

play02:23

and what are the best ways to achieve results

play02:25

so that people will continue to contribute

play02:27

to the organization?'"

play02:29

Management is about solving problems, accomplishing tasks,

play02:32

and maintaining the system.

play02:34

Now, let's break that down into the four aspects

play02:36

of leadership and management

play02:38

that were repeated to some degree in the various articles

play02:41

in the Harvard Business Review that I looked at.

play02:43

First, they have different sources of power.

play02:46

A leader's power comes from their relationships

play02:48

and their ability to influence others

play02:51

in their expanding network of relationships.

play02:54

The manager's authority comes with their official position

play02:57

in the chain of command.

play02:59

This variable shows why people can be leaders

play03:02

without ever having an official job title

play03:04

and without any authority behind it.

play03:06

That's because leadership is about influence.

play03:09

Leaders can motivate.

play03:10

They can get people on board.

play03:12

They can gather people around them

play03:13

because they have that kind of connection, influence,

play03:17

and relationship with their followers.

play03:19

They have an expanding sphere of influence

play03:22

that is often driven by the force of their personality.

play03:25

Managers, in contrast, get their power

play03:27

from their job description.

play03:29

For example, if you're a supervisor

play03:31

and you're officially in charge of making the schedule,

play03:34

then that's your job to do.

play03:36

The task is tied to the role.

play03:38

Managers have what you might call

play03:39

decision-making power and authority.

play03:42

So let's say you're an ordinary employee.

play03:44

You don't have the authority

play03:45

just to start making everybody else's schedule.

play03:48

That's not part of your job description.

play03:50

A regular employee can't hire or fire people

play03:53

because that's literally not your job.

play03:55

The authority and responsibility to do those tasks is baked

play03:59

into the manager's job position in that hierarchy.

play04:03

They have the legal rational backing of the institution

play04:06

to do those tasks.

play04:08

But the moment that manager or supervisor is

play04:11

no longer in that role,

play04:13

they don't have that authority,

play04:14

those are specific tasks tied to the role.

play04:17

Your last supervisor, for example, from two years ago,

play04:20

no longer has the power to fire you or make your schedule.

play04:24

That power is tied to the position, not the person.

play04:28

In contrast, leadership is tied to the person.

play04:31

It's not dependent upon the job title.

play04:33

Leaders can continue to have an influence over people

play04:36

even if they no longer work in the organization anymore.

play04:39

A true leader will almost never have to rely

play04:41

on the mentality that says,

play04:43

"You have to do it because I said so and I'm in charge."

play04:46

A leader has the ability to make us want to follow them.

play04:51

A true leader will have so much influence.

play04:53

Let's say they leave an organization.

play04:56

It may be the case that a whole bunch of people might follow

play04:59

that leader to help them start a new organization,

play05:01

because it's about the relationship, the connection,

play05:04

and their influence.

play05:06

So at the foundation,

play05:07

leaders and managers' power comes from different sources.

play05:11

Number two is about vision versus administration.

play05:14

Leaders cast a vision and align people around that vision.

play05:18

Leaders inspire and empower people

play05:20

to make the vision happen.

play05:22

Managers administrate toward that vision.

play05:25

They organize and structure people

play05:27

and tasks around specific goals and objectives.

play05:30

Management focuses on bureaucratic tasks and processes,

play05:33

like budgeting, staffing, procedures,

play05:36

and measuring progress toward those goals.

play05:39

But these are not really opposites.

play05:41

I tend to see these two activities as step one and step two.

play05:45

A leader gets everybody excited about the vision,

play05:48

and the manager translates that into specific goals

play05:51

and objectives needed to get to that big vision.

play05:54

For example, President John Kennedy said in the 1960s

play05:58

that it was his goal or vision to put a man on the moon

play06:01

and bring him back safely by the end of the decade.

play06:04

That's what casting a vision looks like.

play06:06

And then he had to align everybody around that vision.

play06:10

But he didn't manage NASA himself.

play06:13

He didn't create departmental structures

play06:14

around propulsion, navigation, manufacturing.

play06:18

That managers at NASA

play06:19

and other government agencies articulated

play06:22

specific objectives along the way

play06:24

to achieve that vision and accomplish those tasks.

play06:28

And spoiler alert, they did it in July of 1969.

play06:32

With just six months left in the decade,

play06:35

we put human beings on the moon

play06:37

and brought them back safely.

play06:39

A great example of this in pop culture

play06:41

of this combination is in the show "Parks and Rec."

play06:44

Chris Traeger is the leader.

play06:46

With the inspiration and the vision,

play06:47

he gets everybody excited.

play06:49

And Ben Wyatt is the numbers guy

play06:51

who's gotta figure out

play06:52

if they can get these things done practically.

play06:55

They make the perfect team on the show

play06:56

and they play it up for comedy purposes,

play06:59

because that's the point of the show.

play07:01

But the characters do represent some of the key differences

play07:04

between leadership and management at work.

play07:06

Three is about risks and maintenance.

play07:09

Leaders seek to create big change through innovation,

play07:12

and that means taking risks.

play07:14

Managers maintain the system

play07:16

and move more incrementally toward those goals.

play07:18

Again, this is a complementary relationship,

play07:21

because leadership is all about stretching people,

play07:23

stretching the organization,

play07:24

oftentimes advocating for radical change,

play07:27

but it's the manager's job to control those risks

play07:31

and keep the foundation of the organization strong.

play07:33

They are counterweights.

play07:35

Another example is how those massive stunts are done

play07:38

in Hollywood movies.

play07:39

Someone, a leader, comes up with a crazy, innovative,

play07:43

risky idea like riding a motorcycle off a cliff,

play07:46

and then parachuting to the landing without using CGI.

play07:50

This is what they did

play07:50

in the most recent "Mission Impossible" movie.

play07:53

Either Tom Cruise or the director said,

play07:55

"We're gonna do what's never been done before."

play07:58

That's innovation and risk. That's leadership.

play08:01

And then there has to be somebody else

play08:02

playing the role of manager.

play08:05

And it's their job to manage those risks

play08:07

to maintain everybody's safety,

play08:09

to make sure that all the equipment is reliable,

play08:12

making sure all the steps are planned and properly followed,

play08:15

making sure they thought of everything that could go wrong,

play08:17

and then finding ways to ensure that nobody gets hurt.

play08:20

Both of those roles are crucial.

play08:22

One cannot exist without the other.

play08:25

Number four is about communication.

play08:27

Leaders communicate persuasively and inspirationally

play08:30

while managers' communication tends

play08:32

to be directive and procedural.

play08:34

And this pulls together many of the previous elements

play08:37

that we've been talking about here.

play08:39

Leaders are always looking

play08:40

for ways to get their followers excited,

play08:42

to fire them up, to bring them along on the journey.

play08:46

They lead from the front with their communication.

play08:49

They say, "Let's go. Let's do this."

play08:51

They have what you might call communication confidence

play08:54

that spreads and gives their followers

play08:56

a similar confidence to commit.

play08:58

Many leaders even have a personal or professional story

play09:02

that their followers resonate with.

play09:04

This isn't always the case,

play09:05

but some leaders have a track record

play09:07

of past success and achievement,

play09:09

and that credibility helps persuade others

play09:12

that they're capable of doing great things.

play09:14

In contrast, managerial communication is more focused,

play09:18

directive, and procedural.

play09:20

Managers communicate deadlines,

play09:21

requirements, expectations, targets.

play09:24

There's an element of accountability

play09:25

built into managerial communication that people

play09:28

who report to these managers are expected to deliver.

play09:32

Those are the top four differences.

play09:34

Sometimes one person will do all of these,

play09:37

especially in a smaller organization, because they have to.

play09:40

Usually in larger organizations,

play09:42

they'll hire specific individuals

play09:44

with strong managerial and administrative skills

play09:47

to balance out that leader-driven skill and vision,

play09:50

because ultimately organizations need

play09:52

both management and leadership in equal doses.

play09:56

Question for you.

play09:57

Which side do you naturally gravitate toward?

play10:00

Both sides are important.

play10:02

Be sure to take a look at the free class I offer

play10:04

on the top five essential communication skills

play10:06

for professionals.

play10:08

There's a link to that in the description below.

play10:10

Until next time, thanks.

play10:11

God bless, and I will see you soon.

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Related Tags
LeadershipManagementInfluenceEmpowermentControlCoordinationVisionAdministrationRiskMaintenanceCommunication