SWAMEDIKASI OBAT SARIAWAN | APOTEKER UHAMKA 39 | KELAS A (PAGI)

Summary

In this video, a pharmacist named Yeni Fatronmas helps a patient, Fathia Rohmah, who is suffering from a canker sore. After gathering Fathia's personal details and medical history, Yeni recommends an herbal mouthwash, Enkasari, to alleviate the symptoms. The pharmacist advises Fathia to avoid spicy and oily foods, drink plenty of water, and consume fruits and vegetables to speed up recovery. Throughout the consultation, the pharmacist provides clear instructions on the proper use of the medication and offers helpful lifestyle tips for faster healing.

Takeaways

• 😀 The apothecary introduces herself and her role at the pharmacy.
• 😀 The patient (Fathia Rohmah) is seeking medication for a canker sore (sariawan).
• 😀 The apothecary asks for personal information (name, age, address, and phone number) for administrative purposes.
• 😀 Fathia describes the symptoms of her canker sore as painful when eating, located on the left side of her lower lip.
• 😀 The apothecary inquires about any other symptoms, such as fever or sore throat, but Fathia has no additional symptoms.
• 😀 Fathia mentions a recent episode of 'panas dalam' (internal heat) from the previous week, which may have triggered the canker sore.
• 😀 Fathia confirms she does not have any known allergies to medications and has only used children's medicines in the past.
• 😀 The apothecary asks about her recent consumption of spicy or oily foods, which Fathia confirms has been part of her diet recently.
• 😀 Fathia is not pregnant or breastfeeding.
• 😀 The apothecary recommends two different products: an herbal mouthwash (Enkasari) and a tablet (Cooldown), both for treating canker sores. Fathia chooses the mouthwash.
• 😀 The apothecary explains how to use the mouthwash (three times daily, for 30-60 seconds) and provides storage instructions (keep at room temperature, away from sunlight).
• 😀 The apothecary advises avoiding spicy, oily, and hard foods, drinking 2 liters of water daily, and consuming fruits and vegetables to aid recovery.
• 😀 Fathia is reminded to contact the pharmacy if she has any further questions, and the apothecary provides her with a business card for future reference.

Q & A

What is the role of the speaker, Yeni Fatma, in the video?

Yeni Fatma is an apothecary (pharmacist) at the Uhamka pharmacy, providing assistance to a customer in selecting a treatment for canker sores.

What medication options are offered to the customer for treating canker sores?

The customer is offered two medication options: Enkasari Herbal mouthwash, priced at 25,000 IDR, and Cool Down tablets, priced at 4,000 IDR.

Why does Yeni Fatma recommend the Enkasari Herbal mouthwash over the Cool Down tablets?

Yeni Fatma suggests the Enkasari Herbal mouthwash because the customer, Fathia Rohmah, might find it difficult to consume tablets.

What instructions are given for using the Enkasari Herbal mouthwash?

The Enkasari Herbal mouthwash should be used three times a day for 30-60 seconds after meals. It should not be swallowed and must be stored in a cool place, away from sunlight.

What lifestyle and dietary recommendations are made to aid the healing of canker sores?

The customer is advised to avoid spicy and oily foods, consume softer foods, drink at least 2 liters of water per day, and include fruits and vegetables in their diet.

What was the customer's complaint about the canker sores?

The customer, Fathia, complained of severe pain from the canker sore located on the lower left side of her lip, which made eating painful.

Has the customer previously attempted any treatments for the canker sore?

No, the customer had not tried any treatments before visiting the pharmacy. This was her first time seeking medication for the issue.

Does Fathia have any other health conditions that might affect her treatment?

Fathia mentioned having had a sore throat and fever the previous week, but those symptoms had subsided before the appearance of the canker sore.

What did Yeni Fatma inquire about regarding Fathia's health history?

Yeni Fatma asked if Fathia had any allergies to medications, whether she was pregnant or breastfeeding, and if she had recently consumed spicy or oily foods.

What was the reason for Fathia's canker sore, according to her account?

Fathia speculated that the canker sore appeared after consuming spicy and oily foods during the Ramadan fasting period, particularly at iftar (meal after sunset).