Konseling Pendekatan Client Centered

Summary

This video script showcases an individual counseling session at a company, focusing on workplace issues. A staff member seeks advice about tensions with a colleague who seems to be distancing themselves after the staff member was promoted. The counselor listens empathetically, offering advice on addressing the situation through open communication and setting professional boundaries. The session also touches on balancing work and studies, with the counselor encouraging the staff member to manage personal challenges and remain professional. The session concludes with a plan for the staff member to address the issue with their colleague and focus on completing their studies.

Takeaways

• 😀 The counseling session is a safe and confidential space for the client to discuss personal or work-related issues.
• 😀 Mbak is facing workplace issues with a colleague who is jealous of her recent promotion to a secretary position.
• 😀 The counselor assures Mbak that anything discussed in the session will remain confidential.
• 😀 The counselor suggests an open conversation between Mbak and her colleague to resolve the tension and understand the root cause of the conflict.
• 😀 The counselor advises Mbak to handle the situation professionally and avoid letting personal issues affect her work performance.
• 😀 Mbak has a tight schedule balancing work and college, which is adding stress to her life.
• 😀 The counselor encourages Mbak to remain calm, handle the situation maturely, and focus on her final semester of college.
• 😀 The counselor suggests that if the conflict persists, they could arrange a joint counseling session with the colleague to further address the issue.
• 😀 Mbak feels some relief after the session and expresses gratitude for the counselor's guidance and support.
• 😀 A follow-up session is planned to evaluate Mbak's progress in resolving the issue with her colleague and managing her workload.
• 😀 The session emphasizes the importance of open communication, managing personal emotions, and maintaining professionalism in the workplace.

Q & A

What is the main issue presented by the person seeking counseling?

The main issue is that the person, referred to as 'Mbak,' is experiencing tension and distance from a colleague after her promotion to the position of secretary. This change in dynamic is causing discomfort and affecting her work environment.

How does Mbak feel about the behavior of her colleague?

Mbak feels that her colleague is acting cold and distant toward her after she was promoted. She describes her colleague's demeanor as 'jutek' (moody) and feels that the colleague is deliberately distancing herself.

What advice does the counselor give to Mbak regarding her colleague's behavior?

The counselor advises Mbak to approach her colleague calmly and ask about the issue directly. The counselor suggests having a conversation during a break or while the colleague is eating to discuss the situation and clear the air.

What are the key points of the counseling process described in the script?

The counseling process focuses on listening to Mbak's concerns, ensuring confidentiality, and offering guidance on handling workplace conflicts. The counselor also emphasizes the importance of addressing issues directly and professionally.

What did the counselor say about handling personal issues in a professional setting?

The counselor emphasized that personal issues should not interfere with professional conduct. They advised Mbak to maintain a professional attitude and not let personal conflicts affect her work performance.

What is Mbak's main challenge in balancing work and academics?

Mbak faces the challenge of managing her work schedule with her university studies. Her work hours overlap with her class schedule, which occasionally makes it difficult for her to balance both responsibilities.

How does the counselor perceive Mbak's ability to manage her responsibilities?

The counselor believes that Mbak is capable of managing both her work and academic responsibilities, especially now that she is in her final semester. They encourage her to use her growing maturity to effectively handle any challenges.

What is the planned next step after this counseling session?

Mbak plans to talk directly with her colleague to resolve the tension. If that doesn’t work, she might seek further counseling or bring her colleague to the counselor for a joint session.

Why does the counselor recommend having a direct conversation with the colleague?

The counselor recommends having a direct conversation to clear up misunderstandings and address the issue head-on. By talking calmly, Mbak can understand the colleague's perspective and resolve the conflict in a professional manner.

What kind of emotional impact did the counseling session have on Mbak?

Mbak feels somewhat relieved after the session. She appreciates the counselor’s suggestions and feels more confident about handling the situation with her colleague. She also expresses gratitude for the support she received.