Organizational Culture (With Real World Examples）| Strategic Management | From A Business Professor

Summary

In this video, we explore the concept of organizational culture, its impact on employee behavior, and how it's shaped by founders and industry norms. We learn that a positive culture can enhance recruitment, loyalty, job satisfaction, collaboration, performance, and reduce stress. The video offers six tips for building a high-performing culture, emphasizing employee wellness, hiring practices, and fostering positivity and workplace relationships.

Takeaways

• 🐵 Organizational culture can be influenced by peer behavior, as demonstrated by the 1966 University of Wisconsin-Madison experiment with monkeys.
• 🌟 A positive organizational culture can significantly impact a company's operations, including punctuality, tone, contract terms, and employee benefits.
• 📈 Organizational culture is defined by the shared values and norms of an organization's members, which are learned through socialization.
• 🏆 Twitter is highlighted as an example of a company with a strong positive culture, fostering excitement and team-oriented environments among its employees.
• 💼 The benefits of a positive organizational culture include improved recruitment, employee loyalty, job satisfaction, collaboration, work performance, and reduced stress.
• 🤝 Organizational culture often stems from two main sources: the company's founders and the industry in which it operates.
• 💡 To build a high-performing culture, emphasize employee wellness, which is foundational for a positive corporate culture.
• 🔍 When growing a positive culture, consider the current culture and employee feedback to build upon strengths and address weaknesses.
• 👥 Hire individuals who align with the company's culture to ensure they contribute positively to the overall work environment.
• 🌞 Encourage positivity in the workplace by promoting gratitude, optimism, and a positive attitude among employees and leaders.
• 👂 Foster workplace relationships and listen to employees to create an environment where their voices are heard and valued.

Q & A

What is the significance of the monkey experiment mentioned in the script?

The monkey experiment illustrates the concept of peer influence and how behaviors can be learned and passed on within a group, even without direct experience. It is used as an analogy to explain how organizational culture can influence and change an individual's beliefs and behaviors within a company.

What is organizational culture according to the script?

Organizational culture is defined as the shared values and norms of an organization's members, which include what is considered important (values) and appropriate employee attitudes and behaviors (norms).

How do employees typically learn about an organization's culture?

Employees learn about an organization's culture through a process called socialization, where they internalize the organization's values and norms by being immersed in its day-to-day operations.

What are the six major benefits of a positive company culture mentioned in the script?

The six major benefits of a positive company culture are: 1) Recruitment, 2) Employee loyalty, 3) Job satisfaction, 4) Collaboration, 5) Work performance, and 6) Less stress.

How does organizational culture affect a firm's operations?

Organizational culture can affect almost all aspects of a firm's operations, including punctuality, tone, contract terms, and employee benefits.

What are the two major sources of culture in an organization as discussed in the script?

The two major sources of culture in an organization are the founders and the industry in which the organization operates.

Why is it important to hire the right people when building a positive corporate culture?

Hiring the right people is crucial because they directly impact the business and company culture. It's important to consider not only skills and needs but also how an individual will fit into the overall company culture.

What does the script suggest as a tip for encouraging positivity in the workplace?

The script suggests that employers should lead by example by expressing gratitude, smiling often, and remaining optimistic during difficult situations to encourage positivity in the workplace.

How can workplace relationships contribute to a positive company culture?

Workplace relationships are essential for a positive company culture as they facilitate social interaction, teamwork, and open communication, which can lead to better collaboration and results.

What role does listening play in building a strong organizational culture according to the script?

Listening is crucial in building a strong organizational culture because it makes employees feel heard and valued. Senior management should listen to their employees to foster a positive culture environment.

What is the script's main takeaway regarding building a high-performing organizational culture?

The main takeaway is that to build a high-performing organizational culture, managers should emphasize employee wellness, grow from the current culture, hire the right people, encourage positivity, foster workplace relationships, and listen to their employees.