Job Survival

Dean Mazzone
12 Feb 201523:00

Summary

TLDRThis video script emphasizes the importance of good work habits and a positive attitude for job success. It follows Scott and Sabrina, two employees with different goals, as they learn to navigate the workplace. Key themes include the significance of punctuality, communication, and exceeding expectations. The script outlines steps for developing good work habits, such as understanding company policies, dressing appropriately, and mastering required technical skills. It also highlights the value of self-assessment and seeking feedback for continuous improvement, ultimately leading to job security and career advancement.

Takeaways

  • πŸ˜€ Job success is rooted in having a great attitude and good work habits.
  • πŸš€ Aiming for job security involves developing positive personal qualities and exceeding expectations.
  • πŸ“š Understanding and following company policies is fundamental to good work habits.
  • πŸ‘” Dressing appropriately and maintaining a professional appearance aligns with workplace expectations.
  • πŸ—£οΈ Effective communication and people skills are crucial for building positive relationships at work.
  • ⏰ Time management is key to meeting deadlines and demonstrating reliability.
  • πŸ› οΈ Mastering technical skills and staying updated with new technologies is vital for job advancement.
  • πŸ” Regular self-assessment and seeking feedback can help improve job performance.
  • πŸ’Ό Taking on additional responsibilities and demonstrating leadership qualities can lead to promotions.
  • πŸ’Ό A positive attitude and good work habits are essential for job retention and career advancement.

Q & A

  • What are the two common traits that good employees possess according to the script?

    -Good employees possess a great attitude and good work habits.

  • Why is a positive attitude considered important in the workplace?

    -A positive attitude is important because it helps in exceeding expectations, showing respect and courtesy, and treating others as you would like to be treated, which are all key to job success.

  • What does the script suggest as the first step to developing good work habits?

    -The first step to developing good work habits is to have a positive attitude.

  • How does the script describe the importance of understanding and following company policies?

    -The script emphasizes that understanding and following company policies is crucial for developing good work habits and job security, as it shows that an employee can act responsibly and is aware of what is expected of them.

  • What is the significance of exceeding expectations in the workplace as mentioned in the script?

    -Exceeding expectations is significant because it demonstrates a positive attitude, shows initiative, and helps in standing out as a valuable team member, which can lead to job security and promotions.

  • Why are communication skills highlighted as important in the script?

    -Communication skills are highlighted as they are essential for updating co-workers, clarifying work problems with supervisors, and following directions, which are all critical for effective teamwork and job success.

  • What advice does the script give regarding time management skills?

    -The script advises being on time, allowing extra time for unforeseen circumstances, prioritizing tasks, and notifying supervisors in advance if unable to meet deadlines or if taking time off.

  • How does the script suggest employees handle criticism or feedback from supervisors?

    -The script suggests that employees should accept constructive criticism without getting defensive, use it as an opportunity to improve, and continue to assess their own job performance.

  • What role do personal qualities like reliability and respect play in being a good employee, according to the script?

    -Personal qualities like reliability and respect are crucial as they contribute to a positive work environment, build trust with colleagues and supervisors, and are indicators of a responsible and professional employee.

  • Why is it important for employees to master the technical skills required for their job as per the script?

    -Mastering technical skills is important because it demonstrates competence and efficiency in job performance, which is essential for meeting job requirements and potentially advancing in the workplace.

  • What does the script suggest as a strategy for employees who are aiming for job advancement?

    -The script suggests that employees aiming for job advancement should improve their skills, take on more responsibility, assume a leadership role, dress appropriately for the position they aspire to, and consistently display good work habits.

Outlines

00:00

🎯 Achieving Job Success Through Attitude and Work Habits

The introduction emphasizes that success in any job stems from being a good employee, which requires a great attitude and good work habits. Scott and Sabrina, two employees with different goals, both aim for job security. Despite their different aspirations, they are about to learn that a positive attitude and strong work habits are essential to job success.

05:03

πŸ“ Developing Good Work Habits Through Understanding Policies

Sabrina discusses her disappointment after being denied a raise, learning that success requires more than just following basic rules. Her supervisor explains the importance of good personal qualities such as reliability, courtesy, and respect. Sabrina is encouraged to read the company’s policy manual to understand workplace expectations, such as appropriate dress codes and punctuality.

10:04

⏰ The Importance of Time Management Skills in Job Success

Sabrina realizes the need for time management skills after being repeatedly late to work. Her supervisor explains that being on time and managing responsibilities effectively is crucial for job performance. Employees should allow time for commuting, notify supervisors if they are late or sick, and make sacrifices to ensure they meet their job requirements.

15:05

πŸ“… Balancing Responsibilities and Demonstrating Good Work Habits

Scott seeks feedback on his performance and learns that improving technical skills, communication, and taking on more responsibilities are key to advancing in the workplace. His supervisor emphasizes that mastering technical skills is important, but employees should also remain open to learning new methods and be team players by offering help when needed.

20:08

πŸ“ˆ Strategies for Improving Job Performance and Advancing Careers

Scott and Sabrina learn that improving work habits and communication is critical for job advancement. Being proactive, asking for feedback, and continuously improving skills are highlighted as important strategies. Time management, technical skills, and personal qualities like reliability and courtesy help employees excel in their roles, gain promotions, and advance their careers.

Mindmap

Keywords

πŸ’‘Job Success

Job success refers to the achievement of career goals and maintaining a positive standing in one's professional environment. In the video, it is emphasized that job success comes from being a good employee with a great attitude and good work habits. Examples include Scott aiming to climb the corporate ladder and Sabrina wanting job security, both of which require demonstrating good work habits and a positive attitude towards their respective jobs.

πŸ’‘Attitude

Attitude in a work context refers to an individual's mindset and approach towards their job and colleagues. The video highlights that a great attitude is a common trait among good employees. It's shown as a foundational element for job success, where Scott and Sabrina are advised to maintain a positive attitude to meet their career goals, such as Sabrina's need to show a positive attitude to earn a raise.

πŸ’‘Work Habits

Work habits are the regular practices and routines that an employee follows in their work life. The video stresses that good work habits are crucial for job success. These habits include punctuality, adherence to company policies, and maintaining a professional demeanor, as illustrated by the importance of following the company's dress code and punctuality requirements for Sabrina.

πŸ’‘Performance Review

A performance review is a formal assessment of an employee's job performance, typically conducted by a supervisor or manager. In the video, performance reviews are used as a tool for feedback and development. Scott and Sabrina receive reviews that point out areas for improvement, such as Scott needing to manage his attitude towards colleagues and Sabrina needing to improve her time management and people skills.

πŸ’‘Communication Skills

Communication skills are the ability to effectively convey information and ideas to others through various means, including speech, writing, and body language. The video emphasizes that good communication is vital for good work habits. Scott is advised to improve his communication with his colleagues, as seen when he criticizes Nancy behind her back, which reflects poorly on his people skills.

πŸ’‘People Skills

People skills, also known as interpersonal skills, are the abilities to interact effectively and harmoniously with others. The video underscores the importance of people skills in the workplace. Sabrina is told she needs to improve her people skills, which include being respectful and courteous to her colleagues and customers, as part of developing good work habits.

πŸ’‘Time Management

Time management refers to the ability to organize and prioritize tasks to make efficient use of time. In the video, time management is presented as a key work habit that contributes to job success. Sabrina is counseled on the importance of being punctual and managing her time effectively, such as arriving on time for work and not taking unauthorized days off.

πŸ’‘Technical Skills

Technical skills are the specific abilities required to perform the tasks of a particular job role. The video mentions that mastering the technical skills necessary for one's job is part of demonstrating good work habits. Scott's proficiency in computer skills and data entry software is an example, but he is also advised to be open to the company's preferred methods and technologies.

πŸ’‘Job Security

Job security indicates the stability and continuity of employment. The video's characters, Scott and Sabrina, both seek job security, which is tied to their display of good work habits and positive attitudes. Job security is achieved by meeting and exceeding job expectations, as well as by showing a commitment to continuous improvement and reliability.

πŸ’‘Promotion

A promotion is a move to a higher position or rank within a company, often accompanied by increased responsibilities and pay. The video suggests that promotions are more likely to be given to employees who demonstrate good work habits, as they show dedication and capability. Scott's ambition to become an executive and Sabrina's desire to secure her job for the next summer are both linked to the prospect of promotion.

Highlights

Job success is achieved through a great attitude and good work habits.

Good employees prioritize job security and develop positive attitudes and habits.

Scott aims for rapid promotion, while Sabrina seeks financial stability and job availability.

Both Scott and Sabrina learn the importance of good work habits for job security.

Developing good work habits begins with a positive attitude.

Good personal qualities like reliability and pride in one's job are crucial for being a good employee.

Companies value employees who display positive attitudes and exceed expectations.

Understanding and following company policies is essential for good work habits.

Appropriate dress and appearance are part of adhering to company policies.

Exceeding expectations involves helping in areas beyond one's job requirements.

Good communication skills are vital for updating work progress and clarifying problems.

People skills, including getting along with others and avoiding gossip, are important for a positive workplace image.

Time management skills are key to being on time and meeting deadlines.

Mastering technical skills required for the job is a demonstration of good work habits.

Staying busy and finding additional work when tasks are completed shows initiative and reliability.

Job assessment involves self-evaluation of work habits and attitude daily.

Constructive criticism from supervisors should be accepted as a means for improvement.

Improving skills, communication, and assuming leadership roles can lead to job advancement.

Good work habits, including a positive attitude and reliability, are essential for job success.

The video provides tools for viewers to apply to keep their jobs and advance their careers.

Transcripts

play00:01

[Music]

play00:12

[Music]

play00:24

welcome to your new job you've made it

play00:27

through the hard part right actually

play00:29

find a job so now what once you have

play00:33

successfully found a job your next goal

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should be success on the job job success

play00:39

comes from being a good employee and

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good employees all have two things in

play00:44

common a great attitude and good work

play00:52

[Music]

play00:58

habits

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[Music]

play01:08

all right we'll get those reports out to

play01:09

you in the first part of next week hey

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Miss Harris I really need to talk to you

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about this performance review you gave

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me I'm on the phone right now Scott why

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don't you talk to Nancy and schedule a

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time for us to talk okay but I don't

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understand what's more important than

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this hey Sabrina if you're done getting

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ready to open now is a good time to

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discuss your requests for

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actually I haven't started work yet but

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you clocked

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in W you clock out for break and come

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and see me I think we need to

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talk great now I've got to waste my own

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break

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time Scott and Sabrina work in two very

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different settings and they each have

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different goals Scott has dreams of

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working his way up the corporate ladder

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and is confident he can be the fastest

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rising young executive in company

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history Sabrina wants to earn more money

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and make sure her same job at the store

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is available next summer despite their

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differences Scott and Sabrina have one

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important factor in common they both

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want job security and the right attitude

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and work habits will help them meet

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their goals in fact Scott and Sabrina

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are about to learn what it takes to be a

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great employee no matter where you work

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or what you

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do I was really disappointed in my first

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performance review Miss Harris I was

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disappointed too Scott when you were

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first hired you set your goal to become

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an assistant executive in 3 months and

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then an executive in the next three I

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really had high hopes because I started

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out the same way you started out as a

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data entry clerk well I don't guess that

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your performance review looked like mine

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then what's your secret oh there's no

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secret the key to becoming a good

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employee is to develop good work habits

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the first first step to developing good

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work habits is to have a positive

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attitude Sabrina Mr Phillips has denied

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your request for raise I'm

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sorry but

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why I do everything that you trained me

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to do what's the

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problem well I guess there are some

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things we can't train you to do we can

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make rules about your appearance

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attendance and how to treat customers

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but those rules don't mean anything if

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you don't follow them you have to

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display good personal qualities to be a

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good employee we can't teach you good

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personal qualities things such as

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positive attitude courtesy reliability

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and pride in your job all those things

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must come from within

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you in today's workplace a positive

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attitude and good personal qualities are

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important keys to job success companies

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know that these things can't be taught

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in a classroom or doing training being a

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good employee means having a positive

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attitude and showing it by doing your

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job and exceeding

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expectations don't carry negative

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feelings into the workplace and do leave

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personal problems at home finally

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demonstrate good personal qualities such

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as respect courtesy honesty pride and

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reliability your customers and your

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employer have a right to expect

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this so to get my raise you're saying

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that I need to develop good work habits

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and to do that I have to be reliable and

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show courtesy and respect while I do my

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job but how well a simple rule to

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remember is to treat others how you

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would want to be treated in Sabrina

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there are specific steps to follow to

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help improve your work

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habits okay like what well most places

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of employment have a policy manual or

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company handbook why don't we have a

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company policy manual we do and I asked

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you to read the first day on the job

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remember third step to developing good

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work habits is to read and understand

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your company policy policy manual oh

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that well I guess I just figured that

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anything I needed to know someone would

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just tell

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me Sabrina how can you develop good work

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habits if you don't know the company

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rules and without good work habits how

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can you keep a job little alone get a

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raise so you're saying a good employee

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should read and understand the company

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policies yes a person needs to adjust to

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their work environment by following

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those rules and policies too what kind

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of stuff is covered in the manual

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companies vary but ours for instance has

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things about your appearance and dress

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code punching in and out uh even how

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often you get paid for example if you

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would read our company policy you'd know

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that jeans aren't allowed on the job you

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deal with the customer so the company

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wants you to wear dress slacks a blouse

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or collared shirt if you worked in our

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corporate office you'd wear business

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attire you worked in the warehouse you'd

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wear jeans and protective gear year each

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job requires different attire you need

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to know what your specific job

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requires employees can't act responsibly

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if they don't know what's expected find

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out appropriate dress for your specific

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job keeping and advancing your job means

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following company rules don't wear too

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much makeup or jewelry and avoid

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revealing clothes like low cut jeans or

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mini skirts and guys tuck in those

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shirts most employers were tell you what

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is appropriate for the

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workplace so to improve on my next

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performance review and to get that

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promotion I want I have to show a

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positive attitude and exceed your

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expectations that's a good first step

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but I still don't get it I do everything

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that's required of me in the policy

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manual how can I exceed expectations you

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can start by helping on areas other than

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what your job requires that's a big way

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to show good positive attitude and

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exceed expectations

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working for a company is like being a

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part of a team if you're willing to help

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out it shows everyone that you're a team

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player what about this it says I need to

play07:08

improve on my communication skills and

play07:10

my people's skills good work habits

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require you to communicate well with

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co-workers supervisors and customers

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communication is an important job skill

play07:20

and an important people skill well

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there's not much need to communicate if

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I spend most of my day at the computer

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but that's not true good communication

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means means updating co-workers on your

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work progress clarifying work problems

play07:33

with your boss paying attention to

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others and following directions these

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are all things you and everyone

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everywhere have to do to be successful

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fine but what about my people skills

play07:46

what's wrong with my people's skills

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Scott you think I can get those

play07:50

spreadsheets by the end of the day you

play07:51

can plan on getting them before lunch if

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Nancy decided to get me those numbers

play07:55

she's so slow sometimes maybe I let

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Nancy know that that you need the

play07:59

numbers and she could have them and just

play08:01

not know that you're ready besides we

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can't go in with the project until we

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get your spreadsheets I mean does she do

play08:06

any work around here at all besides boss

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me around Scott I really don't think

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Nancy's trying to be bossy she just

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wants the best for you so she's trying

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to help you out yeah

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whatever you think anything was wrong

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with that incident yeah I guess so I

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could have told Nancy I was ready for

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the numbers and shouldn't have talked

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about her like that I could see now that

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I made Bill

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uncomfortable experts say we spend

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nearly 90% of our day communicating jobs

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simply cannot get done without good

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communication that's why communication

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is the most important skill set

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employers look for today when hiring

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whether listening to instructions

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reading a work schedule writing a memo

play08:48

or answering phones good communication

play08:51

is an important work Habit to

play08:53

develop if you need help ask if you make

play08:57

a mistake tell a supervisor find out how

play09:00

you can address the problems supervisors

play09:03

appreciate an employee who recognizes

play09:06

when they need help it shows the

play09:08

employee as a team player and it

play09:11

develops problemsolving

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abilities when you work with other

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people you're part of a team getting

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along with others and avoiding gossip

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give your co-workers and supervisor a

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positive image of you so other than my

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appearance which I promis to

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I don't see what the problem is let's

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talk about time management skills time

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management skills are essential to

play09:37

developing good work habits you've been

play09:39

late 10 times in 3 months yeah but when

play09:42

I'm late I try and stay a little longer

play09:43

to get all my hours in the only person

play09:46

that helps is you Sabrina if you're

play09:48

schedule for 10:00 that means you start

play09:51

working at 10:00 we have duties for you

play09:53

to do to help get the store open if

play09:55

you're not here someone has to cover for

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you yeah well I do think the same for

play09:59

them the point is they make sure you

play10:02

don't have to do their job if you're

play10:04

scheduled to start at 10:00 you should

play10:06

arrive earlier get your coffee visit

play10:08

with other employees get your things put

play10:10

away and still be ready to start work at

play10:12

10:00 so 10:00 means be ready to work at

play10:17

10: exactly and if you're going to be

play10:20

late call the supervisor and tell them

play10:22

how late you'll be I also see that

play10:25

you've missed quite a few days of work

play10:26

too yeah well sometimes I take the day

play10:29

off to go to the pool with my friends

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when school starts we won't have the

play10:33

time you should only take days off when

play10:36

it's a legitimate reason an illness an

play10:39

emergency and even then let your

play10:41

supervisor know as much in advance as

play10:44

possible going to the pool with friends

play10:47

is not an

play10:49

emergency I think I'm starting to get

play10:51

the point speaking of time management

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it's almost 11: and I haven't finished

play10:55

my opening duties well let's get back to

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work and we'll talk more

play11:01

later time management skills are

play11:03

essential to developing good work habits

play11:06

having a job means managing your time

play11:09

and making

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sacrifices a student with a job needs to

play11:13

allow time during the week for school

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studying and work this means they have

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to skip going out with friends or

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watching TV some nights parents who work

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should arrange Child Care ahead of time

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so they can get to work on time always

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be on time allow extra time for traffic

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and have an emergency transportation

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plan in case your car breaks down or the

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bus is late set an alarm clock to help

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you get up in the morning if you're

play11:43

going to be late or out sick know the

play11:45

proper procedure for notifying your

play11:47

supervisor good time management skills

play11:50

show you are reliable and this gains the

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trust of your boss and co-workers

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Sabrina could you make sure the new

play11:57

shirts are on the rack before we open

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sure thanks finally time management is

play12:03

important when you are given a deadline

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part of managing your time means being

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able to set priorities make a list of

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everything you have to accomplish and

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put them in order of when they need to

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be done soonest to latest remember if

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you don't think you can meet a deadline

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let her supervisor

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know hey

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Tom I know you told me to get the new

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shirt on the racks but I don't think

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that I can do that fill the cash

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registers and sweep the floor by the

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time the store opens can I get someone

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to help I'm sorry I didn't realize you

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had so much to do let me get Jeff to

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help me with the shirts while you fill

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the registers and sweep okay

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great this part of my performance review

play12:45

I really don't understand I got poor

play12:47

marks on my technical skills in college

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last year I learned all the latest

play12:52

computer skills and data entry software

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applications there's no one in this

play12:56

office that has more knowledge than me

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why did I score so low the skills you

play13:01

learned in college are very valuable

play13:03

Scott but our office taught you a

play13:05

particular software application and we

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want you to use it but my way makes so

play13:10

much more sense even if it does you

play13:13

can't just change without demonstrating

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to me why your new method is better well

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you probably want to use my software

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anyway that might be the case why don't

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we go of your software application

play13:24

together we can review your job

play13:26

performance

play13:27

later almost every job requires some set

play13:30

of technical skills technical skills can

play13:33

be anything from understanding data

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entry software to operating a cash

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register to mechanical repair capability

play13:42

to demonstrate you have good work habits

play13:44

Master the technical skills required for

play13:47

your job once you master the basics

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continue to learn ask a supervisor what

play13:52

skills you can work on next and keep a

play13:55

breast of new technology and procedures

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listen learn on the job be open to new

play14:01

ways of doing things even if you were

play14:03

taught differently somewhere else avoid

play14:06

having a knit all attitude and don't be

play14:09

so quick to criticize or complain about

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the skills you are learning if you think

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you have a better way approach a

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supervisor and ask to discuss your idea

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but don't criticize the current methods

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each company has its way of doing

play14:25

things why are you so dead set on this

play14:28

program anyway it's so slow because I

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designed it and I know it inside and out

play14:36

oh sorry finally keep track of all the

play14:40

training you receive and the skills you

play14:42

learn this information can be helpful

play14:45

when asking for a raise or a

play14:49

promotion staying busy at work is an

play14:51

important key to job success if you

play14:54

complete a task or assignment it's your

play14:56

responsibility to find more work

play14:59

ask a coworker if you can help or ask a

play15:02

supervisor what to do next stay on task

play15:05

when working and concentrate staying

play15:08

busy and helping others is a good way to

play15:10

earn the respect and Trust of everyone

play15:13

in your

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workplace hey Miss Harris is this a good

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time to talk thanks for asking it's a

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great time come on

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in well I really been focusing on what

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we talked about my last performance

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review and I've been wondering well I've

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been wondering if you noticed and if

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there's any other areas that I need to

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work on more I have noticed Scott you

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know I really like to see employees who

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are concerned about their job

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performance it shows you care about your

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success and the companies we'll talk

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about how you've been doing and ways you

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can assess your own job

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performance job assessment is a Way

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employees can monitor their own

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performance at work

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good work habits require you to assess

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your work and your attitude every day

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ask yourself these questions each day on

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the job do I get to work on time if I'm

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going to be late do I call and let my

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boss know do I rarely missw workk do I

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let my boss know ahead of time if I'm

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going to miss work do I follow company

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rules am I dressed appropriately for the

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job do I try to solve problems that may

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occur by asking for help do I know my

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job skills am I learning more every day

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do I work as hard as I can do I follow

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instructions and concentrate on my work

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do I behave

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professionally would I hire myself if I

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were the boss also check regularly with

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your supervisor or manager to see that

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you are meeting and exceeding her

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expectations and if she does offer

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Construction criticism accept it don't

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pout or get

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emotional I really appreciate all your

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help Miss Harris I would never have

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known I was considered to know it all if

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it weren't for your performance review

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last month I just thought I was showing

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how much I could help the company keep

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checking back with me and do your own

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job assessment every day I think your

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promotion won't be too far off at this

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rate hey Tom good morning I'm glad to

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see you here already we got a lot of

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work to get done done today I've been

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meaning to ask you about how I've been

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doing on the job are there any other

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areas I could improve in it'd be nice to

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know that I could have a job here next

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summer when school's out well you've

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shown great Improvement the last few

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weeks and I'm glad you asked keep up the

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good work and not only we have a job

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next summer but I also need some help

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during the winter break too plus Mr

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Phillips has agreed to give you that

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raise you wanted if you continue to show

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Improvement

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great the strategies for developing good

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work habits are the same no matter what

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your job is as your work habits continue

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to improve so will your job security and

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your chance for a promotion or raise

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however there are some extra steps you

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can take if job advancement is your

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ultimate goal always work on improving

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your skills your communication Technical

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and time management skills employees who

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make an effort to improve their work

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habit show they are hard workers and

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dedicated to being successful these

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these are the types of employees

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supervisors like me look to promote a

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promotion usually means more

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responsibility try asking for an

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accepting more responsibility or new

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task ask to learn more skills but don't

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take on so much that your regular work

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suffers assume a leadership role if you

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want to get ahead being a leader takes

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good people skills and great

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communication show your supervisor you

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have the traits needed to be a leader

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dress the part dressing for the job you

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want next let let the boss know you're

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responsible and ready for that promotion

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keeping and advancing your job requires

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good work habits I thought that because

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my job was part-time I didn't have to

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try that hard but I was wrong no matter

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what your job or where you work job

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success is important particularly in

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today's job market a positive attitude

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is one of the most important factors in

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achieving job success plus it will help

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make your job more enjoyable good

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personal qualities are also important

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treat others how you would want to be

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treated be honest respectful and

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courteous to your co-workers and your

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customers also be reliable to be

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reliable you have to know the company

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policies and follow them and don't ever

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assume anything always ask a supervisor

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before changing or ignoring a rule many

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people lose their job or get passed over

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for promotion because they don't have

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good work habits not because they can't

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do the job communication skills and

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people skills are part of good work

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habits get along with others be a team

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player tell a coworker or supervisor if

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you need help remember asking for help

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isn't a sign of weakness it shows you're

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thinking ahead and problem solving also

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don't gossip and never criticize your

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co-workers or your supervisor time

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management skills are another good work

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habit show up to work a few minutes

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early so that you have time to get ready

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for work talk directly to your

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supervisor if you need to miss a day of

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work and give him as much notice as

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possible prioritize your tasks and meet

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your deadlines learn all the technical

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skills required to do your job stay on

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top of new technology and procedures and

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be open to new ways of doing things even

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if you learned a different way when

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you're being paid to work give your

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employer 100% stay focused on your work

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and keep busy take advantage of

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performance reviews and ask yourself

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every day if you're displaying good work

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habits if a supervisor offers some

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constructive criticism don't get

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defensive improve your work skills and

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exceed employer

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expectations take on more responsibility

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show that you're ready to move up the

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corporate ladder assume a leadership

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role and justess the part just because

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you're able to do the work doesn't mean

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you're guaranteed to keep your job

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success on the job comes from showing

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good work habits and being a great

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employee now you have the tools you need

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to keep your job and Advance your career

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so put them to work for

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you

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[Music]

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[Music]

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w

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Related Tags
Job SuccessWork AttitudeWork HabitsCommunication SkillsTime ManagementEmployee TrainingCareer AdvancementPerformance ReviewTeamworkLeadership