Rosalina e o Piano | Estudo de caso | Administração de Projetos

Summary

Rosalina, a talented and experienced project manager at JJ and JS, is tasked with a high-pressure mission by the company president, Dr. Agenor Rubens. She must coordinate the transportation and tuning of a piano for an important event within a tight deadline. Despite the challenges and unexpected obstacles, Rosalina demonstrates exceptional leadership, strategic thinking, and coordination, rallying a team of specialists, including a piano tuner, installation manager, and others. Her meticulous planning and problem-solving skills ensure the success of the project, showcasing her professional growth and determination.

Takeaways

• 😀 Rosalina is a young, promising project manager at JJ and JS company, admired for her experience and competence despite her small stature and age.
• 😀 On a Monday morning, Rosalina arrives early at work to finish an outstanding task and unexpectedly meets Dr. Agenor Rubens, the company president, in the elevator.
• 😀 Dr. Rubens requests Rosalina's help with a critical task: moving a piano to the company’s auditorium before an important event with shareholders and clients later in the day.
• 😀 Rosalina, despite initial hesitation, accepts the challenge, knowing it could improve her visibility and career within the company.
• 😀 Rosalina organizes a team, coordinates with building staff, and ensures all logistical aspects are covered, such as arranging a piano tuner and securing help from specialists in piano moving.
• 😀 Throughout the day, Rosalina takes charge of the project, leading meetings, managing risks, and ensuring the project stays on track, even when complications arise.
• 😀 The piano’s transportation requires coordination between multiple departments: building maintenance, a specialized lifting company, window removal specialists, and fire safety personnel.
• 😀 Rosalina handles unexpected challenges like repositioning the piano's route and resolving a window replacement issue, all while keeping the project within budget and timeline.
• 😀 At each stage of the project, Rosalina motivates the team, integrates their efforts, and monitors progress using radio communication and a project tracking tool.
• 😀 By 4:45 PM, the piano is successfully placed in the auditorium, tuned, and ready for the event, with Rosalina acknowledging the team's efforts and giving them feedback on their performance.

Q & A

Who is Rosalina and what role does she play in her company?

Rosalina is a young, talented project manager at JJ and JS, known for her extensive experience in handling complex projects. She is admired by her colleagues for her management skills and is considered one of the best professionals in the company.

What was Rosalina’s main task on the day described in the transcript?

Rosalina was tasked with coordinating the transport, tuning, and placement of a piano in the company's auditorium for an important event with shareholders and clients.

Why was Rosalina initially hesitant when the company president, Dr. Agenor Rubens, asked for her help?

Rosalina was hesitant because it was the first time Dr. Rubens had asked something directly from her. She was unsure if this request would impact her career or workload.

What was the specific challenge Rosalina faced with the piano?

The piano was stored in the building's basement and needed to be moved to the 18th floor for the event. Additionally, it required tuning and adjustments before the event started, all within a tight timeline.

How did Rosalina approach the problem of transporting the piano?

Rosalina coordinated the efforts of multiple departments and external services. She decided to use a specialized lifting company and organized all necessary permits, such as from the fire department, to ensure a smooth and safe transport.

What role did the various team members play in the project?

The team consisted of the building's maintenance staff, piano experts, a lifting company, and the fire department. Each specialist had a specific task, such as carrying the piano, lifting it, removing windows, and ensuring safety measures were met.

How did Rosalina handle the challenges that arose during the project?

Rosalina remained calm and focused, making decisions on the fly, such as opting for a window replacement to avoid delays. She managed the team through constant communication and kept the project on track despite unforeseen obstacles.

What did Rosalina prepare for Dr. Agenor Rubens regarding the project?

Rosalina prepared a detailed project plan, including scope, budget, schedule, and risk analysis, which she presented to Dr. Rubens. She also communicated progress regularly through radio updates and meetings.

How did Rosalina ensure that the project met the deadline?

Rosalina worked with her team to ensure each task was completed on time. She set up a strict timeline and monitored the progress through a project tracking tool. She also made quick decisions, such as adjusting the budget, to ensure the project stayed on course.

What was the outcome of Rosalina’s efforts?

The piano was successfully transported, tuned, and placed in the auditorium by 5:00 PM, as required. Rosalina's leadership ensured the project was completed with high quality and on time, earning her recognition from the president and team.