LINC 2.10 - Bad Service in a Restaurant: Lesson 36 - English in Vancouver

LINC Videos - English in Vancouver
21 Jul 201203:18

Summary

TLDRIn this scene, Mario and Sonya have a frustrating experience at a restaurant. Mario orders a cheese omelette, and Sonya opts for soup and a sandwich. However, poor service leads to numerous issues: no Thousand Island dressing, slow service, missing water, forgotten utensils, and even Mario's cheese omelette lacking any cheese. Despite Mario's attempts to get the waitress's attention, the problems persist, causing him to lose patience. As the lunch hour ends without a satisfying meal, Sonya promises to choose a better restaurant next time.

Takeaways

  • 🍽️ Mario and Sonya are dining at a restaurant and discussing what to order.
  • 🥚 Mario orders a cheese omelette and a salad, while Sonya opts for the chicken noodle soup and an egg salad sandwich.
  • 🥗 The waitress informs Mario that there is no Thousand Island dressing, and he settles for French dressing instead.
  • ⏳ Mario mentions that he has only half an hour for lunch, expressing concern about the service speed.
  • 🐢 Both Mario and Sonya start to feel that the service is slow as they wait for their food and other requested items.
  • 🥄 Several service issues occur: Mario doesn’t receive a fork, they are missing water, and Sonya needs crackers and salt for her soup.
  • 👎 Mario becomes increasingly frustrated, especially when he discovers his cheese omelette doesn’t contain any cheese.
  • 😡 Mario calls the waitress over to complain about the missing cheese, the lack of water, and the absence of a fork.
  • 📜 Mario decides to abandon his meal and requests the bill, remarking that his lunch hour is already over.
  • 🍽️ Sonya, equally displeased, suggests that she will choose the restaurant next time due to the bad experience.

Q & A

  • What is Mario's initial order at the restaurant?

    -Mario orders a cheese omelette and a salad with Thousand Island dressing, but he has to settle for French dressing as Thousand Island is unavailable.

  • What does Sonya decide to order for her meal?

    -Sonya orders the chicken noodle soup and an egg salad sandwich, along with a coffee.

  • Why does Mario express dissatisfaction with the service during the meal?

    -Mario is frustrated because the service is slow, he doesn't receive a fork or water in a timely manner, and there is no cheese in his cheese omelette.

  • What specific requests does Sonya make during the meal?

    -Sonya requests salt, crackers for her soup, water, and a napkin.

  • How does Mario react to the issue with his cheese omelette?

    -Mario is upset that there is no cheese in his cheese omelette. He calls the waitress to complain but decides not to send the omelette back because his lunch hour is almost over.

  • What problem does Mario face with his utensils during the meal?

    -Mario does not receive a fork with his meal and has to borrow Sonya's fork.

  • How does the waitress respond to the various issues Mario and Sonya face during their meal?

    -The waitress responds apologetically, offering to bring the requested items (salt, crackers, water, a fork, and napkin) when asked but is slow in fulfilling the requests.

  • What does Sonya say after looking at her watch during the meal?

    -Sonya remarks that she doesn’t think they will finish their meal within half an hour due to the slow service.

  • How does the conversation between Mario and Sonya reflect their frustration with the restaurant?

    -Both Mario and Sonya express increasing frustration as the meal progresses, commenting on the slow service, missing items, and Mario’s incomplete order. They conclude that they will not finish their meal in time and that the restaurant is terrible.

  • How does the scene conclude regarding Mario’s meal and the overall dining experience?

    -The scene concludes with Mario being disappointed and deciding not to eat the omelette because his lunch hour is over. He asks for the bill, and Sonya suggests that she will choose the restaurant next time.

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Связанные теги
restaurant servicecustomer complaintlunch conversationpoor servicefood qualitytime crunchdining experiencefrustrationwaiting staffmeal problems
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