Ask the expert: What’s wrong with the Volvo D4 engine?

Summary

In this automotive news video, the Volvo D4 engine's issues are discussed, including the intake manifold and EGR cooler problems. Expert Alex Robbins advises on Volvo's recalls and fixes, suggesting that with proper maintenance, the car can still be reliable. The video reassures viewers that Volvo is responsive to customer concerns, encouraging proactive maintenance and communication with customer care.

Takeaways

• 🚗 The Volvo D4 engine has had some known issues, but Volvo has taken steps to address them.
• 🔥 A recall has been issued for the intake manifold issue that can potentially cause fires.
• 🛠️ The EGR cooler may not seal properly, causing exhaust gases to mix with coolant and triggering the engine management light.
• 🆓 Volvo offers a redesigned EGR cooler and software update to fix the EGR system issue.
• 🚫 If your car was built after mid-2016 or had a replacement cooler fitted, you should be free from the EGR issue.
• 💸 The cost to fix the EGR issue can be high, but Volvo may replace components for free even out of warranty.
• 🤔 MH's concern about a whining noise from the air conditioning is not directly addressed in the script.
• 🧐 Volvo's customer care is responsive and may assist even if dealers initially refuse to replace components.
• 🚫 It's important for owners to stay on top of maintenance and address any potential problems promptly.
• 👍 Volvo's customer care is considered more responsive compared to other manufacturers.
• 👋 The decision to keep a Volvo D4 engine car depends on the individual's situation and maintenance diligence.

Q & A

What is the main topic of the video?

The main topic of the video is discussing the Volvo D4 engine and addressing potential issues with it.

What specific vehicle does the viewer MH own?

MH owns a 2015 Volvo XC60 D4 with 76,000 miles on it.

What is the concern expressed by MH about their Volvo?

MH is concerned about a whining noise coming from the air conditioning of their car.

What is the first known issue with the Volvo VE8 D4 engine mentioned by the expert Alex Robbins?

The first known issue is with the intake manifold which can melt and potentially catch fire in certain cars produced between 2014 to 2019.

What action has Volvo taken regarding the intake manifold issue?

Volvo has issued a recall for the intake manifold fault and advises owners to book their car into a Volvo dealer for a fix.

What is the second issue identified with the Volvo D4 engine?

The second issue is with the exhaust gas recirculation (EGR) system where the EGR cooler may not seal properly, allowing exhaust gases to mix with coolant.

What is the potential cost for fixing the EGR system issue outside of warranty?

The cost for fixing the EGR system issue can be up to £1,300 if replacement is required outside of warranty.

What steps has Volvo taken to rectify the EGR system issue?

Volvo has redesigned the EGR cooler and issued a software update to fix the issue.

Should owners of Volvo D4 engine cars consider getting rid of their vehicles due to these issues?

It depends on the individual situation, but if the car has been fixed and regular maintenance is performed, it can still serve well.

What additional issues have some Volvo D4 engine owners reported?

Some owners have reported issues such as excess bore wear and heavy oil consumption.

How does Volvo's customer care compare to other manufacturers mentioned in the video?

Volvo's customer care is described as more responsive and willing to assist compared to other manufacturers like Vauxhall.

What advice does the video give to potential Volvo D4 engine car buyers?

Buyers should be aware of potential issues, stay proactive with maintenance, keep an eye out for recalls, and reach out to Volvo customer care if needed.