Wawancara Eksklusif: Perjuangan Pemuda Melanjutkan Usaha Toko Sembako Bersama Samuel Daya Anugerah

Summary

This interview features Samuel, a business owner who runs a retail store selling groceries. He shares insights into his leadership practices, such as applying ethical leadership principles, handling conflicts, and making critical business decisions. Samuel discusses his strategies for effective coordination with suppliers, managing inventory, and monitoring performance. He reflects on lessons learned from past failures, including the importance of adapting stock offerings based on customer demand. The interview also highlights the role of patience, gratitude, and risk management in developing spiritual leadership and sustaining a business over time.

Takeaways

• 😀 The business is a small shop selling daily necessities, and the owner is the second generation running it since 2014.
• 😀 Ethical leadership is key in ensuring the business has a competitive inventory to attract customers, emulating successful stores.
• 😀 Handling conflicts involves staying calm and using past experiences to compare and learn from other businesses.
• 😀 In critical situations, the focus is on staying calm and making informed decisions without panic.
• 😀 Effective coordination with suppliers and constant communication via platforms like WhatsApp ensures timely stock replenishment.
• 😀 Regular reporting and tracking of stock and spending are essential to monitor business performance and profitability.
• 😀 Currently, the business owner doesn't have employees but steps in to help family members, and rewards are planned for the future.
• 😀 Mistakes or violations are handled personally, as the business is small, and the owner takes responsibility for any errors.
• 😀 The business vision is simple: sell goods and make money, which helps maintain focus on achieving business goals.
• 😀 The biggest lesson learned from failure was managing stock effectively, particularly in adjusting inventory based on customer demand.
• 😀 Advice for students interested in business includes focusing on gratitude, honesty, resilience, patience, and being ready for challenges.

Q & A

What type of business does Samuel run?

Samuel runs a small grocery store that specializes in selling basic commodities such as sembako (staple goods).

How long has Samuel been operating the business?

Samuel inherited the business from his parents, and it has been running since 2014.

How does Samuel apply leadership ethics in his business?

Samuel compares his store's product offerings to larger stores to ensure that his store remains competitive and attractive to customers. He believes in maintaining a high standard of ethics by providing a good variety of goods.

How does Samuel handle conflicts that arise in his business?

Samuel follows the AMT (Assumption, Motivation, and Trust) method to address conflicts. He values resilience and adaptability, ensuring he learns from others and adjusts his strategies accordingly.

What is Samuel's approach to making decisions in critical situations?

Samuel's approach to critical decision-making is to stay calm and not panic. He assesses the situation based on available resources and capital and avoids making hasty decisions.

How does Samuel ensure effective coordination within his business?

Samuel coordinates with his suppliers and manages stock via communication tools like WhatsApp. He ensures smooth operations by maintaining constant communication regarding stock levels and demand.

What method does Samuel use to track his business performance?

Samuel tracks his business performance by maintaining weekly reports that include inventory management and expenditure. He compares sales and stock data to ensure his business is profitable.

Does Samuel provide rewards or incentives to employees?

Currently, Samuel does not have employees, as he runs the store independently. Therefore, there is no formal reward system in place.

What lessons has Samuel learned from previous failures in his family business?

Samuel learned the importance of proper stock management after observing failures in his parents' business. He now focuses on stocking the most popular items, like detergent, which appeals to local customers.

What advice does Samuel give to students who want to start their own businesses?

Samuel advises students to develop patience, gratitude, honesty, and an awareness of the risks involved in running a business. He emphasizes the importance of resilience and managing customer interactions.