penerapan Sistem Informasi pada BCA
Summary
TLDRThe script introduces Bank Central Asia (BCA), one of Indonesia's largest private banks, established in 1957 with over 1200 branches and 25,000 employees. BCA is committed to understanding diverse customer needs and providing tailored financial solutions for optimal satisfaction. The bank has received accolades, including 'The Best Bank' in 2015. It leverages information technology to enhance operational efficiency and customer service, offering a wide range of services from credit to mobile banking. BCA has also implemented advanced technologies like intranet, extranet, and e-commerce platforms to facilitate online transactions and payments, reflecting its vision to be the best in providing financial solutions.
Takeaways
- 🏦 BCA is one of the largest private banks in Indonesia, established in 1957 with over 1200 branches and 25,000 employees.
- 🌟 BCA is committed to understanding diverse customer needs and providing tailored financial solutions for optimal satisfaction.
- 🏆 The bank has received numerous accolades, including 'The Best Bank' in 2015, 'Banking Service Excellent' in 2016, and 'Great Work Place' in 2017.
- 📈 BCA's vision is to continuously strive to offer the best solutions for individual, commercial, and corporate needs in Indonesia.
- 🚀 The bank has been at the forefront of adopting real-time transaction services and leveraging technology to enhance banking operations.
- 💼 BCA offers a wide range of services to meet specific customer needs and has worked hard to strengthen its credit side by preparing attractive packages for potential customers.
- 🏅 BCA's key strengths include a professional management team, well-trained human resources, innovative product and service offerings, and the use of the latest technology.
- 🔐 The bank prioritizes maintaining high security standards in banking and has a wide network of branches and sub-branches across Indonesia.
- 📊 As of March 31, 2010, BCA had approximately 6710 ATMs, both cash and non-cash, strategically located throughout Indonesia.
- 🌐 BCA has been seriously investing in information technology since around 1989 to differentiate its services from other banks and connect its branches online.
Q & A
What is the significance of the year 1957 for BCA?
-The year 1957 is significant for BCA as it marks the year when the bank was established.
How many employees does BCA have, according to the script?
-BCA has more than 25,000 employees.
What is the number of branches that BCA operates across Indonesia?
-BCA operates more than 1200 branches across Indonesia.
What is BCA's commitment towards its customers?
-BCA is committed to understanding diverse customer needs and providing appropriate financial solutions to achieve optimal customer satisfaction.
What are some of the awards BCA has received over the years?
-BCA has received awards such as 'The Best Bank 2015', 'Banking Service Excellent 2016', and 'Great Work Place 2017'.
What is BCA's vision for its services?
-BCA's vision is to continually strive to provide the best solutions for every individual, commercial, and corporate need in Indonesia.
Why is the role of technology in banking considered crucial as per the script?
-Technology in banking is crucial because it facilitates real-time transactions and is essential for the progress of banking systems, which are becoming increasingly complex and diverse.
What is the purpose of adopting technology in banking according to the script?
-The purpose of adopting technology in banking is to simplify internal operations and enhance customer service convenience.
What are some of the advantages that BCA has as a transactional bank?
-BCA's advantages include a professional management team, well-trained human resources, innovative product and service offerings, up-to-date technology utilization, high-level banking security, a wide network of branches, and a broad range of delivery channels for maximum customer comfort.
What does BCA offer to enhance credit services for potential customers?
-BCA offers a variety of attractive credit packages to enhance credit services for potential customers.
When did BCA start seriously using information technology?
-BCA started seriously using information technology around 1989 to differentiate its services from other banks.
What are some of the information technology benefits BCA has utilized?
-BCA has utilized information technology for telegraphic transfers, file transfers, ATMs, and mobile banking applications.
How does BCA's information system help in enhancing efficiency and productivity?
-BCA's information system is used for automatic journaling and inter-account transfers, which makes the auditors' work easier and enhances efficiency and productivity.
What is the role of Local Area Network (LAN) in BCA's operations?
-Local Area Network (LAN) is used in BCA for data distribution, entry, and transaction processing on busy days.
How does BCA facilitate bill payments for its customers?
-BCA facilitates bill payments for its customers through e-banking services and ATMs, allowing them to pay for electricity or phone bills without visiting PLN or Telkom.
What is e-commerce BCA and what does it offer to merchants?
-E-commerce BCA is a service that processes online credit card transactions on merchant websites. It offers an online payment processing menu and transaction settlement services to merchants.
What are the 10 services available to BCA customers through their e-commerce platform?
-The 10 services available to BCA customers include purchase, payment, fund transfer, credit card information, other information, transaction status, historical transactions, administration, and email services.
Outlines
🏦 Overview of BCA's Information System Implementation
The paragraph introduces the application of an information system at BCA, one of the largest private banks in Indonesia established in 1957 with over 25,000 employees across more than 1200 branches. BCA is committed to understanding diverse customer needs and providing tailored financial solutions for optimal satisfaction. The bank has received numerous accolades over the years, including 'The Best Bank' in 2015 and 'Great Work Place' in 2017. BCA's vision is to continually offer the best solutions for individual, commercial, and corporate needs in Indonesia. The bank has adopted real-time transaction services and leverages advanced technology to enhance its banking operations. The information system is complex and aims to facilitate internal operations and improve customer service. BCA offers a wide range of services to meet specific customer needs and has worked hard to strengthen its credit side by preparing attractive packages for potential customers. The bank's success is attributed to its professional management, well-trained human resources, innovative product and service offerings, utilization of up-to-date technology, continuous efforts to maintain higher banking security levels, and an extensive network of branches and sub-branches across Indonesia. BCA also has a wide range of delivery channels, including over 6,710 ATMs as of March 31, 2010, to maximize customer comfort. The bank has been seriously investing in information technology since 1989 to differentiate its services, connecting branches online, and utilizing technologies like telegraphic transfer, file transfer, and mobile banking. The information system also enhances branch efficiency and productivity, automates journalizing, and facilitates inter-account transfers, easing the workload of auditors. Local area networks are used for data distribution and transaction processing, and email facilities are implemented to ease inter-branch communication. BCA also uses intranet and extranet systems, allowing customers to directly pay for electricity or telephone bills without visiting PLN or Telkom.
💻 BCA's E-commerce and Online Transaction Services
The second paragraph discusses BCA's response to the rapid growth of internet users by launching e-commerce BCA, an online credit card transaction processing service on merchant websites. This service allows merchants to have an online payment processing menu on their websites and offers transaction settlement services. There are 10 services available to customers, including purchasing, payment, fund transfer, credit card information, other information, transaction status, historical transactions, administration, and email services. The paragraph concludes with a thank you note for the presentation.
Mindmap
Keywords
💡Sistem Informasi
💡Bank Transaksional
💡Kompetitif
💡Tingkat Pengamanan Perbankan
💡Jaringan Kantor Cabang
💡ATM
💡Mobile Banking
💡E-commerce
💡Produk dan Jasa
💡SDM (Sumber Daya Manusia)
💡Regulasi Perbankan
Highlights
BCA is one of the largest private banks in Indonesia, established in 1957.
BCA has over 25,000 employees and operates more than 1200 branches across Indonesia.
The bank is committed to understanding diverse customer needs and providing tailored financial solutions.
BCA has received accolades such as 'The Best Bank 2015' and 'Banking Service Excellent 2016'.
The bank's vision is to consistently strive to offer the best solutions for individual, commercial, and corporate needs in Indonesia.
BCA leverages real-time transaction services, emphasizing the importance of technology in banking.
Adoption of technology is crucial for banks to provide efficient and complex systems information.
BCA offers a wide range of services to meet specific customer needs as a financial intermediary.
BCA has worked hard to strengthen its credit side by preparing attractive packages for potential customers.
BCA's management is professional, always following national and international banking policies and regulations.
The bank has well-trained human resources oriented towards customer service.
BCA offers innovative product and service offerings that meet actual needs.
The bank utilizes the latest technology to ensure precise and up-to-date services.
BCA maintains high banking security standards through continuous efforts.
BCA has an extensive network of branches and sub-branches throughout Indonesia.
The bank offers a wide range of delivery channels to maximize customer comfort.
As of March 31, 2010, BCA had approximately 6710 ATMs, both cash and non-cash, strategically located across Indonesia.
BCA has been seriously using information technology since around 1989 to differentiate its services from other banks.
BCA has invested heavily in building its information system using very small aperture terminals for online inter-branch connectivity.
BCA's information system is used to enhance efficiency and productivity, with automatic journaling and account transfers.
Local area networks are used for data entry and transaction processing, handling over one million transactions daily.
BCA has implemented intranet and extranet systems, such as e-banking and ATM services, for customer convenience.
BCA launched e-commerce BCA, a service for processing online credit card transactions on merchant websites.
BCA provides 10 services for customers, including purchase, payment, transfer, credit card information, transaction status, and history.
Transcripts
Halo selamat pagi Bapak atau Ibu dosen
Selamat pagi teman-teman kami dari kelas
sistem informasi manajemen dari
Universitas Surabaya ingin
mempresentasikan tentang penerapan
sistem informasi pada BCA Hai berikut
adalah daftar kelompok kami
profil BCA BCA merupakan salah satu bank
swasta terbesar di Indonesia yang
berdiri sejak tahun 1957 memiliki lebih
dari 25.000 karyawan yang terbesar pada
lebih dari 1200 cabang.bca yang ada di
seluruh Indonesia BCA mempunyai komitmen
untuk selalu memahami beragam kebutuhan
dan memberikan solusi finansial yang
tepat demi tercapainya kepuasan optimal
bagi nasabah berbagai pencapaian telah
diraih oleh BCA dari tahun ke tahun
seperti menjadi the best Bang 2015
banking service excellent 2016 dan gagal
up great work place out 2017 dimana BCA
mempunyai visi untuk selalu berupaya
memberikan solusi terbaik untuk setiap
kebutuhan individual komersial dan
corporate yang ada di Indonesia
hampir seluruh perbankan di Indonesia
sekarang ini telah memberikan pelayanan
udah real-time dalam bertransaksi peran
teknologi dalam dunia perbankan
sangatlah mutlak gimana kemajuan suatu
sistem perbankan sangat ditopang oleh
peran teknologi informasi semakin
beragam dan kompleks adopsi teknologi
yang dimiliki oleh suatu bank maka
sistem informasi yang dibutuhkan juga
akan semakin rumit tidak dapat
dipungkiri dalam setiap bidang termasuk
perbankan penerapan teknologi bertujuan
selain untuk memudahkan operasional
intern perusahaan juga bertujuan untuk
semakin memudahkan pelayanan terhadap
customer
sebagai Bank transaksional BCA
menawarkan rangkaian jas yang luas untuk
memenuhi kebutuhan-kebutuhan spesifik
para nasabah BCA sebagai lembaga
intermediary keuangan BCA telah bekerja
keras untuk memperkuat Sisi kredit
dengan mempersiapkan berbagai paket yang
menarik bagi nasabah yang potensial BCA
memiliki sejumlah keunggulan yang
menjadi kunci keberhasilan BCA dalam
menyediakan jasa-jasa yang berguna
efisien dan mudah
Hai keunggulan Bank BCA sebagai Bank
transaksional BCA menawarkan rangkaian
jasa yang luas untuk memenuhi
kebutuhan-kebutuhan spesifik pada
nasabah BCA sebagai lembaga intermediary
keuangan BCA telah bekerja keras untuk
memperkuat Sisi kredit dengan
mempersiapkan berbagai paket yang
menarik bagi nasabah yang potensial BCA
memiliki sejumlah keunggulan yang
menjadi kunci keberhasilan BCA dalam
menyediakan jasa-jasa yang berguna
efisien dan mudah keunggulan-keunggulan
ini adalah yang pertama tim manajemen
yang sangat profesional yang selalu
mengikuti kebijakan dan regulasi
perbankan nasional dan internasional
yang kedua sumber daya manusia atau SDM
yang terlatih baik dan berorientasi pada
pelayanan bagi nasabah yang ketiga
rangkaian produk dan jasa yang inovatif
dan memenuhi kebutuhan yang aktual yang
keempat pemanfaatan teknologi paling
mutakhir secara tepat yang kelima upaya
yang terus-menerus dalam mempertahankan
tingkat pengamanan perbankan lebih
tinggi yang keenam jaringan yang luas
dari kantor cabang dan kantor cabang
pembantu di seluruh Indonesia yang
ketujuh pilihan saluran penghantaran
atau delivery channel yang luas untuk
mencapai tingkat kenyamanan pelanggan
yang maksimum dan yang terakhir adalah
per 31 Mar 2010 telah memiliki sekitar
6710 ATM tunai maupun non tunai serta
ATM setoran tunai yang disediakan di
berbagai lokasi strategis di seluruh
Indonesia
selanjutnya adalah penerapan sistem
informasi BCA BCA baru serius
menggunakan teknologi informasi sekitar
tahun
1989 dengan tujuan untuk membedakan
pelayanan dengan bank lain
Hai untuk itu besok harus
menginvestasikan dana yang besar untuk
membangun sistem informasinya dengan
menggunakan very small aperture Terminal
BCA mampu menghubungkan antar cabangnya
secara online produk BCA yang selama ini
manfaatkan teknologi informasi meliputi
telegraphic transfer file transfer ATM
dan di aplikasi BCA mobile banking
system informasi BCA juga dimanfaatkan
untuk meningkatkan efisiensi dan
produktivitas cabang penjurnalan
pembekuan sekarang dilakukan secara
otomatis begitu juga pemindahan antar
rekening dengan demikian pekerjaan para
auditor menjadi lebih ringan dan
Hai kehadiran local area network
digunakan untuk pendistribusian data
entry dan pemrosesan transaksi pada hari
Sibuk tak kurang lebih dari satu juta
transaksi harus diproses sedangkan
Fasilitas email digunakan untuk
mempermudah komunikasi antar cabang
Selain itu BCA juga menerapkan sistem
intranet dan extranet sebagai contoh
melalui layanan e-banking BCA atau
melalui ATM BCA para nasabah dapat
secara langsung membayar rekening
listrik atau telepon tanpa harus
mendatangi PLN ataupun Telkom dalam
menghadapi pesatnya jumlah pengguna
internet BCA meluncurkan ecommerce BCA
yakni sebuah layanan pemrosesan
transaksi online kartu kredit di website
merchant BCA melalui layanan ini para
merchant dapat memiliki online payment
Processing menu pada website mereka
serta dilengkapi layanan penyelesaian
transaksi settlement
terdapat 10 layanan servis yang bisa
digunakan oleh nasabahnya yaitu
pembelian pembayaran transfer dana
informasi ini informasi kartu kredit
informasi lainnya status transaksi
historis transaksi
administrasi dan email
sekian presentasi dari kelompok kami
terima kasih
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