Capture Your Business Model in 20 Minutes - Lean Canvas
Summary
TLDRIn this video, Ash from Spark 59 explains how to create an initial business model canvas in just 20 minutes. He emphasizes that perfection is not the goal, but rather creating a snapshot of current thinking. By identifying customer segments, problems, solutions, and key metrics, the process focuses on empirical testing rather than seeking the perfect plan. Using his own product, Cloudfire, as an example, Ash provides guidance on filling each section of the canvas. The video encourages a quick and efficient approach to avoid analysis paralysis, setting the foundation for further testing and refinement.
Takeaways
- ⏳ Time-boxing: The perfect plan is a myth; aim to create a business model canvas in 20 minutes to avoid analysis paralysis.
- 🛠️ Empirical Testing: Success comes from testing and refining plans through real-world feedback, not just planning on paper.
- 📊 Start with Customer Segments: Identify and split broad customer segments into smaller verticals, and focus on a specific customer segment for your initial canvas.
- 👨👩👧👦 Early Adopters: Narrow down customer segments to early adopters, those who need the product most, to drive early success.
- ❓ Problem Identification: Clearly outline the top three problems faced by early adopters to build a strong foundation for the business model.
- 🏗️ Solutions: Link your product's top three features directly to the problems identified to ensure your solution addresses real needs.
- 💡 Unique Value Proposition: Craft a compelling value proposition based on the number one problem you solve, avoiding vague terms like 'simple' or 'easy.'
- 💰 Revenue Streams: Define pricing and revenue models early, considering how alternatives in the market influence customer perception.
- 📈 Key Metrics: Identify key actions that create value and establish success metrics for tracking product growth and impact.
- 🛡️ Unfair Advantage: Focus on building long-term differentiation that cannot be easily copied or bought, even if it emerges over time.
Q & A
Question 1: Why does the speaker recommend creating the business model canvas in just 20 minutes?
-The speaker recommends creating the business model canvas in 20 minutes to avoid analysis paralysis and emphasize that perfection is not the goal. Instead, it's about sketching a baseline of current thinking and refining it through empirical testing.
Question 2: What is the key difference between successful and unsuccessful products, according to the speaker?
-The key difference is not starting with a perfect plan, but finding a plan that works before running out of resources. Successful products are developed by stress testing and refining initial plans, rather than aiming for perfection from the start.
Question 3: How does the speaker suggest splitting broad customer segments?
-The speaker suggests splitting broad customer segments into smaller verticals, each representing a different business model. This helps in narrowing the focus and tailoring the business model to specific customer needs.
Question 4: Why is it important to focus on early adopters in the business model?
-Early adopters are important because they are the ones who need the product the most, and the early success of the business is highly dependent on defining and qualifying these early adopters. They help validate the product before expanding to a broader audience.
Question 5: What techniques does the speaker recommend for uncovering good problems to address?
-The speaker recommends using the 'Five Whys' technique and the 'Job to be Done' concept to uncover deeper problems. The Five Whys help refine surface problems, and the Job to be Done concept identifies the key tasks customers want to accomplish with the product.
Question 6: How should a unique value proposition be crafted?
-A unique value proposition should focus on the main problem the product addresses and the finished story benefit, which is the value customers derive after using the product. Avoid using vague terms like 'simple' or 'easy' and instead focus on specific, compelling promises.
Question 7: What is the purpose of a high-concept pitch, and how is it different from a unique value proposition?
-A high-concept pitch is used to distill the product into a memorable sound bite, often used to spread the word about the product. It differs from a unique value proposition in that it isn't used on landing pages but is helpful for word-of-mouth marketing and quick explanations.
Question 8: Why is pricing considered part of the product solution?
-Pricing is part of the solution because it influences how customers perceive the product's value. Even if two products are similar, different price points can suggest different levels of quality, which affects customer decisions.
Question 9: How should key metrics be identified, and why are they important?
-Key metrics should include the key customer actions that drive value (e.g., publishing a blog post for a blogging platform) and a success metric (e.g., a revenue target). These metrics are important because they guide decision-making and measure the product’s impact.
Question 10: What defines an 'unfair advantage' in a business model, according to the speaker?
-An unfair advantage is something that cannot be easily copied or bought, such as proprietary technology, unique relationships, or a strong brand. It’s important because it provides long-term competitive defense against rivals.
Outlines
🚀 Introduction to Creating a Business Model Canvas
Ash from Spark 59 introduces the concept of creating a business model canvas, emphasizing the importance of doing it quickly to avoid analysis paralysis. The script mentions that successful companies often change their plans significantly, and the goal is to find a workable plan before resources run out. Ash suggests that 20 minutes is enough time for the initial pass of creating a canvas and directs viewers to leancanvas.com to start creating their canvas. The process begins with identifying customer segments and naming the canvas accordingly, using the example of a product called Cloudfire aimed at parents sharing photos and videos.
👪 Defining Customer Segments and Early Adopters
The script explains the importance of defining customer segments and early adopters for a business model. It discusses the need to avoid being too broad or too narrow when identifying these segments. The example of Cloudfire is used to illustrate how to break down a broad category into more specific customer segments. The concept of differentiating between customers and users is introduced, with a focus on identifying the early adopters who need the product the most. The script also discusses the importance of understanding the problems that the early adopters face, which is crucial for the success of the business model.
🔍 Identifying Problems and Solutions
Ash continues by guiding viewers on how to outline the top three problems their product addresses for the early adopter. The script suggests using the 'five whys' technique to uncover deeper problems and the 'job to be done' concept to understand customer needs better. It also touches on how customers currently solve these problems and the importance of this information for product positioning and pricing. The example of Cloudfire is used to demonstrate how to fill out the problem box on the canvas.
💡 Crafting the Unique Value Proposition
The script moves on to discuss the creation of a unique value proposition, which is critical for getting noticed by customers. It advises focusing on the intersection of the problem and the solution to craft this proposition. The importance of avoiding empty words and providing a compelling offer is stressed. Techniques for creating a unique value proposition are provided, including a formula by Dane Maxwell. The script also introduces the concept of a high concept pitch for spreading the product's meme through word of mouth.
💸 Revenue Streams and Pricing Strategy
Ash explains the importance of considering revenue streams and pricing as part of the solution. The script emphasizes that pricing can define a product in the customer's mind and suggests using existing alternatives as anchors to determine starting prices. It also discusses the challenges of pricing in multi-sided business models and the need to understand the tipping point for such businesses. The example of Cloudfire is used to illustrate how to fill out the revenue streams box on the canvas.
📈 Channels, Key Metrics, and Cost Structure
The script covers the channels or path to customers, emphasizing the importance of building and testing channels from the start. It suggests starting with outbound channels and considering scalable channels for the future. The concept of key metrics is introduced, which represents the key numbers that indicate how the business is doing. The script guides viewers on how to identify key customer actions and success metrics for their product. It also discusses the importance of estimating the cost structure and the number of customers needed to break even and achieve success.
🛡️ Building an Unfair Advantage
Ash concludes the script by discussing the concept of an unfair advantage or competitive advantage. The script clarifies misconceptions about what constitutes an unfair advantage and provides examples of real unfair advantages that cannot be easily copied or bought. It emphasizes the importance of having an unfair advantage story and suggests that some advantages may be revealed over time. The example of Cloudfire is used to illustrate how to fill out the unfair advantage box on the canvas.
Mindmap
Keywords
💡Business Model Canvas
💡Customer Segment
💡Early Adopters
💡Problem
💡Solution
💡Unique Value Proposition
💡Revenue Streams
💡Channels
💡Key Metrics
💡Unfair Advantage
Highlights
The perfect plan is a myth, as most successful companies have drastically changed their original plans along the way.
The goal of creating a business model canvas in 20 minutes is to avoid 'analysis paralysis' and create a snapshot of current thinking.
Time is the scarcest resource in a startup, which is why time-boxing the initial canvas to 20 minutes is recommended.
It's important to focus on empirical testing by getting outside and stress-testing your plan rather than seeking a perfect solution on a whiteboard.
Start by naming your canvas based on the customer segment you’re addressing, as the customer segment drives the rest of the canvas.
Narrowing down broad customer segments into smaller verticals is critical for identifying different business models.
Select the strongest customer segment to focus on, which could be based on familiarity, passion, or the most direct channel to reach.
Define early adopters—people who need your product the most—as the early success of your business is heavily dependent on them.
Uncover key problems for early adopters by using the 'Five Whys' technique, which helps refine surface problems into deeper, more impactful ones.
Customers 'hire' products to get a job done, and identifying this 'job to be done' is crucial for defining the problem and solution.
Craft a unique value proposition (UVP) around your number one problem and focus on the 'finished story benefit' to the customer.
When pricing your product, remember that price defines perception, and use alternative solutions as pricing anchors.
Channels are critical for reaching customers and should be tested early, with both outbound and scalable inbound channels considered.
Key metrics should focus on measuring value and success. Identifying key actions (e.g., sharing photos for Cloudfire) helps track product value.
An unfair advantage is something that cannot be easily copied or bought, and may not be apparent initially but can develop over time.
Transcripts
hi this is Ash with spark 59 today I'm
going to show you how to create your
initial business model canvas in 20
minutes you might be wondering why just
20 minutes after all a business model is
a pretty complicated and critical thing
to get right surely you should spend a
lot more time on this but here's the
thing the perfect plan is a myth Studies
have shown that most successful
companies report having drastically
changed their original plans along the
way companies like Groupon PayPal Flickr
are all examples of this what really
separates successful products from those
that don't make it isn't necessarily
starting with a perfect plan but finding
a plan that works before running out of
resources the way you do that isn't
through rhetorical reasoning on a
whiteboard in pursuit of that perfect
plan but rather through empirical
testing getting outside the building and
stress testing and then refining your
plan time is the scarcest resource in a
startup which is why it is important to
time boox your initial canvas so you
don't fall into the analysis paralysis
trap I find that 20 minutes is enough
time for the first pass Perfection is
not the goal here but rather the goal is
to sketch or Baseline a snapshot of your
current thinking with that out of the
way let's get started if you haven't
done this already head on over to lean
canvas.com and click to create your
canvas button to sign up for a free
account after creating your account you
will be prompted to name your first
canvas I like to name my canvases by the
customer segment they address because I
find that the customer segment box
drives the rest of the canvas you
probably already have an inkling of
possible customers your product
addresses in your head but the first
step is splitting these broad customer
segments into even smaller verticals
each of these vertical segments
potentially represents a different
business model and should ideally have
its own canvas this is sometimes hard to
see so it might help to consider an
example this is an actual product I
built in my last company cloudfire was a
service that helped people share lots of
photos and videos easily with each other
the really broad category here was
anyone that shares lots of photos and
videos while I would have loved to
service that market it's not specific
enough when you try to Market to
everyone especially as a startup you end
up marketing to no
one down below you'll see a number of
more specific and possible customer
segments that I then created sometimes
the split won't be perfect for instance
photographers videographers and graphic
designers may share enough common
attributes to be lumped together as a
creative segment I wouldn't worry too
much about that right now the most
important thing though is not going too
broad like using the anyone that shares
lots of photos and videos or going too
narrow where you shrink the market size
too
much the next step is to pick your
strongest customer segment for your
canvas this might be one you most want
to service know the most about or have
the strongest channel to reach whatever
your reasons start with a single
customer segment and use that as the
name of your
canvas for the cloudfire product I
decided to use parents as my first
customer segment mostly because I had
recently become a parent around that
time frame and observed several problems
that I was motivated to
explore after doing this you should then
see the canvas screen you you can simply
click in any of the boxes to start
typing the blue numbers indicate a
suggested order for traversing the
canvas this order is only a
recommendation even I'm going to deviate
from it slightly in this video based on
a newer flow I have been more recently
using for the rest of the video I'm
going to walk the canvas and show you
how to fill each section using the
cloudfire product as a concrete example
you can reference it is most effective
to complete your canvas as I cover each
section while the content is still fresh
in your mind so I'll have you pause the
video after each section before moving
on so my preferred flow these days is to
complete the canvas in a set of blocks
the first block that I like to tackle is
the problem customer segment quadrant so
much of your business model is dependent
on the proper identification of
customers and their problems that a
solid footing here creates a very strong
foundation for the rest of your
canvas you've already identified your
main customer segment from earlier which
goes in the customer segment box it's
common to have multiple participants or
user roles in your business model I
would next go ahead and list all of them
out here but you should distinguish
between customers and users when you do
so that distinction is pretty simple
customers pay you and your users do not
for most products that distinction is
also pretty straightforward in a
software as a service product for
instance you attract leads or users and
aim to convert some or all of them into
paying customers in a multi-sided
business like the one driven by
advertising for example Google search
you have users who create value through
participation that you then monetize
through ads here the advertisers are
your customers and the users are those
that are doing searches for these types
of products I recommend keeping both
users and customers on a single
canvas Marketplace businesses however
are a lot more complicated
here you often have two or more parties
that simultaneously work to create value
classic examples are eBay Airbnb where
you need both buyers and sellers to make
the business work additionally each
party often has a different incentive
Channel and other elements on the canvas
that you also need to understand so for
these types of businesses I recommend
creating a separate canvas for each
party
involved as a slide aside there is a
hashtag feature in l lean canvas tool
that lets you visually group different
customer segments on the same canvas in
the screenshot above you'll notice
different colors for buyers and sellers
on the canvas based on the hashtags that
are reused in multiple sections this is
a nice feature that lets you quickly
keep all your customer segments on a
single canvas and toggle them on and off
but if you're more comfortable creating
separate canvases do that
instead now it's time to get even more
specific with your customer segments and
further narrow them down into early
adopters early adopters are those people
that need your product the most and the
early success of your business model is
going to be highly dependent on how well
you can Define and qualify your early
adopters while we all would like to
build a product like Facebook that is
used by practically everyone on the
planet even Facebook started with a very
specific early adopter which happened to
be a college student and not just any
college student but a college student on
the Harvard campus
here's a customer segment box for the
cloudfire product I've listed parents as
the primary customer and their family
and friends as viewers down below I
further qualified my early adopters to
be parents with younger kids because I
felt that they would need my product
more than parents with older
kids pause the video here and complete
your customer segment box before moving
on with your customer segments and early
adopters defined we'll now move on to
the problem box outline the top three
problems your product addresses for this
early adopter you can have less than
three problems but try not to list more
than three a helpful technique for
uncovering good problems at this stage
is using a five wise you start with a
customer problem which is usually a
surface problem or symptom you then ask
yourself why this is a problem and do
this five times each time refining the
list of problems till you have a list of
deeper problems that you can put on your
canvas here's an example example of this
technique applied to the cloudfire
product another useful technique is
using the job to be done concept
popularized by Clayton Christensen the
basic idea here is that customers hire
your product to get a job done this is
often something they have already been
trying to do but probably unsuccessfully
once you correctly identify that job
you're in a much better position to
identify underlying problems and
eventually Define a solution for that
this idea also ties nicely into the next
quadrant where you ask yourself how your
early adopter solve these problems
today here you want to be able to
describe your customer's current reality
what existing Solutions or alternatives
are they using today to get the job done
doing nothing by the way is also an
alternative as we'll see shortly this
information will be invaluable in
properly positioning and pricing your
product here is my filled out problem
box for the cloudfire
value which is just a fancy way of
saying it gets you
paid until you gain a deep understanding
of your customers and their problems you
cannot really Define the right solution
that said I'm sure you have an inkling
of what you'd like to build anyway so
let's list those but still constrain
them around the top three problems you
listed earlier so for each problems that
you listed earlier briefly outline how
you envision solving them using your
solution here is my fill out solution
box for the cloudfire product I Envision
solving these problems with software and
list the top three features I would need
to include in my minimum viable
product again pause the video here and
complete your solution box before moving
on next we turn to the unique value
proposition not only is this one of the
hardest things to get right but it's
also the most critical at least
initially when you first introduce a
product the initial battle is all about
getting noticed by customers it's
getting a chance to have a meaningful
dialogue with a prospect you get this
chance by making a compelling offer or
promise represented by your unique value
proposition the good news is that like
everything else on your canvas your
unique value proposition is also a guess
or hypothesis you'll have lots of
opportunity to test and refine it later
here are some techniques for getting
started your unique value proposition is
derived from the intersection of your
problem and your solution solution so
craft your unique value proposition
around your number one problem and
instead of just thinking in terms of top
features and benefits think in terms of
your finished story benefit your
finished story benefit is the value a
customer deres after using your product
so if you have a job board service for
instance your unique value proposition
isn't the cool resume building feature
you have but rather the promise of
helping job Seekers find their dream
job next avoid the use of empty words
like simple fast or easy yes I know
Apple uses these all the time but you
are not Apple they can get away with it
because they have built a reputation and
brand around Simplicity you haven't and
need to be a lot more specific with your
unique value
proposition here's a formula by way of
Dane Maxwell for creating a compelling
unique value proposition that uses three
fragments the first is the end result
the customer wants which is like the
finished story benefit the next is
constraining that with a specific period
of time when they would see these
results and then finally you want to
address any objections they might have
the second and third items in the
formula are great if you can fit them
into your unique value proposition
without sounding overly salesy otherwise
leave them out down below are several
examples of unique value propositions
that use a finished story benefit with
some or all of these
elements and finally it's a good
exercise to work on your high concept
pitch the high concept pitch is
something Hollywood producers use all
the the time to distill the script of a
new movie they are pitching into a
memorable sound bite so for instance
instead of describing the movie Aliens
they might just say it's like the movie
Jaws only in space you can do the same
thing with products for example when
YouTube first launched the founders were
describing it as flicker for videos it's
important to recognize that the high
concept pitch is not a unique value
proposition it's not something you'd put
on your landing page but it is valuable
nonetheless it's valuable for helping
spreading the meme of your product By
Word of
Mouth here is my filled out unique value
proposition for the cloudfire product
you'll see a couple of unique value
propositions here along with a simple
high level concept pause the video here
and complete your unique value
proposition box before continuing
on next we're going to cover your
revenue streams or pricing box at first
glance this might seem a little out of
place since we have mostly been
considering aspects around your solution
but pricing is very much part of your
solution it's very much part of your
product I often use an example to
illustrate this imagine you have two
bottles of water in front of you one is
priced at a doll and the other at $3
which one do you think is
better even though both bottles would
probably be indistinguishable in a blind
taste test here price alone has the
power to define the product in your mind
the next question which bottle water
would you
pick not only is price
price aimed at your early adopters and
keep their existing Alternatives in mind
in the case of a multi-sided business
model even though you aren't directly
charging your users you are still
building an asset the challenge with
these business models is that this asset
isn't worth anything until you pass a
certain threshold or Tipping Point find
out what that Tipping Point is and get
some ballpark numbers on the value of
that asset by looking at comparable
advertising rates and or Acquisitions
depending on the type of business you
building here is my filled out revenue
streams box for the cloudfire product I
use my existing Alternatives as anchors
which range from $0 with Facebook all
the way to $99 for the Apple mobile Mi
service I use these alternatives to come
up with my starting price of $49 a year
pause the video here and complete your
Revenue Stream box before moving
on next we're going to cover channels or
your path to customers your channels or
path to customers are one of the more
riskier items on your canvas you might
be able to identify a problem worth
solving build out a solution and even
get a small group of customers to derive
value from it but if you can get your
product in front of enough customers
none of that might matter channels
aren't something to defer to later but
rather something you should start
building and testing from day
one the good news is that you don't need
to build scalable channels from day one
it's okay to start with a handful of
outbound channels to jump start your
learning first here are some possible
outbound Channel suggestions that might
help at the same time take a step at
identifying where your scalable channels
might come from these typically take
time to build so it helps to think about
them now versus later here's a list of
some possible scalable channels that you
might be able to employ later
on now here is my filled out channels
box for the for the cloudfire product
you'll find a combination of outbound
and inbound channels listed here pause
the video here and complete your
channels box before moving
on now we're going to move on to how you
measure success using key metrics key
metrics represent the key numbers that
tell you how your business is doing a
startup is inherently chaotic but at any
given point in time there are only a few
key actions or metrics that matter these
will change as your product moves
through various stages but at this point
in time I'd like you to identify two key
metrics the first is identifying the key
customer action that drives value in
your product in other words ask yourself
what key activity would you use to
measure your value proposition so for
example if you were building a blogging
platform publishing a blog post would be
the key activity for Twitter posting a
tweet is a key
activity the second key metric is
stating your success metric for your
product what would you need to achieve
to make this product worthwhile while it
could be a revenue Target like building
a $10 million business or aund million
business it could be having some impact
on the world or it could be something
else
altogether here is my filled out key
metrics box for the cloudfire product my
key activity is based around sharing if
a parent doesn't routinely share their
photos and videos with others chances
are they will lose interest and not keep
paying for the product My Success metric
for cloudfire was building a $5 million
business which roughly trans Ed to
acquiring 100,000 paying
customers pause the video here and
complete your key metric box before
moving
on we're at the home stretch
now after getting hit with a killer idea
and convincing yourself it's worth
pursuing the next thing that should be
keeping you up at night is how you build
enough runway for your product we'll use
this section to do some ballpark sizing
of your business model and estimate
scope and feasibility of implementing it
start by outlining your fixed and
variable costs things like people
servers and other resources you will
need to implement this business model
it's impossible to be totally accurate
at this stage because a lot of it will
change with
time it does help to consider a shorter
Horizon like a break even point and use
your pricing and cost structure to come
up with the number of customers you
would need to break
even and then go all the way calculate
how many customers you would need to
realize your metric for Success from
earlier
again the point is not accuracy but
ballpark sizing for establishing if you
have a problem worth solving on your
hands here is my filled out cost
structure box for the cloudfire product
pause the video here and complete your
cost structure box and do a similar
sizing
estimate and now the final box the
unfair
Advantage unfair Advantage is also
sometimes called competitive advantage
or barriers to entry on a business plan
it essentially describes how you'll
defend against competitive attacks most
firsttime entrepreneurs don't completely
understand what constitutes an unfair
advantage and often list things that
aren't one of the most commonly cited
unfair Advantage is being first to
Market take a look at these companies
none of them were first movers on their
markets but fast followers one could
actually argue that being first to
Market can be a disadvantage because the
burden of learning and marketing a new
product is all on the first mover here
are other things commonly cited on
business business plans all of these
things while important don't create a
sustainable unfair advantage on their
own so what is a real unfair Advantage I
subscribe to a simple definition put
forward by Jason Cohen who is currently
the founder of WP engine and also writes
the popular as smart bear
blog his definition is that a real
unfair Advantage is something that
cannot be easily copied or bought so
let's list out some examples of some
real unfair
advantages bad new news is that you
probably didn't see an unfair advantage
that applies to you today the good news
is that that's okay even Facebook didn't
really have an unfair Advantage when
they started they were number 11 or 12
at building a social network but they
still managed to build the largest
social network on the planet which has
now become their unfair Advantage the
more important thing is to have an
unfair Advantage story unlike the other
boxes on the canvas the unfair Advantage
is unfortunately not one you decide to
test one day if and when you start
getting some traction with your product
your unfair Advantage will be tested by
competition and
copycats you may also not have a readily
identifiable unfair advantage today
rather than listing something weak and
clearly not an unfair Advantage leave
this section blank some unfair
advantages are revealed over time like
in the case of
zaposlitev a constant reminder to keep
looking for
one here is my filled out unfair
Advantage box for the cloudfire product
since it's targeted at a very specific
and emotional Niche I Envision building
differentiation over time by fostering a
strong sense of community among my
customers pause the video here and
complete your unfair Advantage
box so there you have it if you followed
along you should have captured your
first business model congratulations
next time I'll cover how to bulletproof
this business model from here and show
you how to start the process of stress
testing your plan a until then take care
there
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