iDNA - Work Scenarios with Supervisors

Summary

In the script, a manager confronts an employee, Robert, about his recent poor performance and frequent call disconnections. Robert explains his struggles with personal issues, including caring for his mother and attending night classes, which have impacted his work. The manager, initially unsympathetic, eventually agrees to let Robert take two personal days to address his issues, hoping it will improve his focus and job performance upon return.

Takeaways

• 📞 Robert has disconnected calls at work, which is causing concern.
• 😤 The boss is frustrated with Robert's performance and threatens his job.
• 🏠 Robert is dealing with personal issues, including caring for his mother.
• 🌙 Robert is also attending night classes, which may be affecting his work.
• 👨‍💼 The boss acknowledges Robert's past good work but is unhappy with recent performance.
• 🕒 Robert's tasks are taking twice as long and require redoing, impacting the business.
• 🤝 Robert defends himself, claiming that he is being unfairly blamed.
• 📉 There is a clear tension between personal life and work responsibilities for Robert.
• 🗓️ Robert requests time off to address his personal obligations.
• 🤝 The boss agrees to let Robert take personal days to improve his focus at work.

Q & A

How many times has Robert disconnected calls today?

Robert has disconnected calls three times today.

What is the main issue the boss has with Robert's performance?

The boss is concerned that Robert's work is taking twice as long as it should and that he has had to redo half of it.

What personal problem is Robert facing that affects his work?

Robert is taking care of his mother and attending a night class, which are pulling his attention away from his work.

How does Robert defend himself when confronted about his work performance?

Robert claims that he is a good employee who works hard and that he is doing the best he can given his personal obligations.

What ultimatum does the boss give Robert regarding his job?

The boss tells Robert that if he doesn't start doing a better job soon, he will have to find another job.

What solution does Robert propose to improve his work performance?

Robert suggests that if he could have a couple of days off to catch up on his personal obligations, he could come back to work more focused.

How does the boss respond to Robert's request for time off?

The boss agrees to let Robert take two personal days to catch up on his personal obligations.

What does the boss imply about the company's attitude towards personal problems?

The boss implies that while personal problems are acknowledged, they should not interfere with business and work performance.

How does the boss's attitude change towards the end of the conversation?

Initially stern and demanding, the boss becomes more understanding and accommodating towards Robert's request for time off.

What is the overall tone of the conversation between the boss and Robert?

The conversation starts off tense and confrontational but ends on a more understanding and supportive note.