Checking in at the Hotel | How to Check in at a Hotel | Beginner Travel English

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15 Feb 202001:18

Summary

TLDRIn the script, Tony McKay checks into a hotel for a four-night stay. He confirms his reservation and provides ID and a credit card. The receptionist offers a deluxe room upgrade for $20 per night, which includes breakfast and gym access. Tony agrees to the upgrade and is assigned Room 24:07. He is informed about the breakfast timing from 6:00 to 9:00 a.m.

Takeaways

  • 😀 Greeting: The conversation starts with a friendly greeting from the hotel staff.
  • 📅 Reservation: Tony McKay has a reservation for a single room for four nights.
  • 🆔 Identification: The staff asks for Tony's ID to confirm his identity.
  • 💳 Payment: A credit card is required for incidentals like minibar usage.
  • 💰 Upgrade Offer: There's an offer to upgrade to a deluxe room for an additional $20 per night.
  • 🍳 Deluxe Benefits: The deluxe room includes breakfast and gym access.
  • 👍 Acceptance: Tony agrees to the room upgrade.
  • ✍ Signature: Tony is asked to sign for the room upgrade.
  • 🏱 Room Assignment: Tony is assigned to room 24:07.
  • 🚇 Directions: The staff instructs Tony to use the elevators on the right.
  • ⏰ Breakfast Time: Breakfast is served from 6:00 to 9:00 a.m.

Q & A

  • What is the purpose of the conversation in the script?

    -The purpose of the conversation is to check-in a guest, Tony McKay, at a hotel and discuss room reservation details.

  • How many nights did Tony McKay reserve the room for?

    -Tony McKay reserved the room for four nights.

  • What type of room did Tony initially reserve?

    -Tony initially reserved a single room.

  • What identification does the hotel staff ask for during check-in?

    -The hotel staff asks for some form of ID to verify Tony McKay's identity.

  • What is required to guarantee the minibar usage?

    -A credit card is needed to put on file in case the minibar is used.

  • What is the additional cost to upgrade to a deluxe room?

    -The additional cost to upgrade to a deluxe room is $20 per night.

  • What benefits come with the deluxe room upgrade?

    -The deluxe room upgrade includes breakfast and gym access.

  • What is the room number assigned to Tony McKay?

    -Tony McKay is assigned room number 24:07.

  • Where are the elevators located in the hotel?

    -The elevators are located on the right.

  • What are the breakfast hours at the hotel?

    -Breakfast is served from 6:00 to 9:00 a.m.

  • How does Tony McKay respond to the offer to upgrade the room?

    -Tony McKay agrees to upgrade to the deluxe room after hearing the benefits.

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Étiquettes Connexes
Hotel StayReservationCheck-inRoom UpgradeCustomer ServiceDeluxe RoomBreakfast IncludedGym AccessCredit CardID Verification
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