Transactional Model of Communication - example

Summary

This video script illustrates the transactional model of communication through a fruit-buying scenario. It highlights the dynamic interaction where the buyer, acting as a sender, encodes a message inquiring about mangoes. The seller, as the receiver, decodes and responds with a price, initiating a role reversal. The conversation exemplifies the transactional nature of communication, where roles interchange, and both parties provide immediate verbal and nonverbal feedback. The script also mentions potential noise, such as background chatter, that can disrupt the communication process.

Takeaways

• 🗣️ The transactional model of communication involves a two-way exchange where roles of sender and receiver are interchangeable.
• 🛒 In the example, the buyer initiates communication by asking about mangoes, acting as a sender.
• 📢 The seller responds to the buyer's inquiry, taking on the role of a receiver who decodes the message.
• 💬 The transactional communication model emphasizes the importance of feedback, both verbal and nonverbal.
• 🔄 The roles of sender and receiver interchange, as seen when the seller provides information and the buyer responds.
• 💰 The script provides a specific example of a transaction with the cost of mangoes being six for three dollars and forty-two cents.
• 👀 The buyer's initial lack of awareness about the discount highlights the need for effective encoding and decoding of messages.
• 🗨️ The script mentions the concept of noise in communication, which can interfere with the clarity of the message.
• 👂 Nonverbal feedback is also crucial in transactional communication, as it can influence the interaction between the parties.
• 🔉 The presence of noise, such as other people talking, can disrupt the communication process and lead to misunderstandings.

Q & A

What is the transactional model of communication?

The transactional model of communication is a communication model where the roles of sender and receiver are not fixed; they interchange roles, providing instant verbal and nonverbal feedback.

What is the significance of the music in the script?

The music in the script likely serves as an auditory cue to indicate the start of the communication scenario being described.

Why does the buyer ask about the location of the mangoes?

The buyer asks about the location of the mangoes to initiate a transaction and to engage in the communication process.

What does the seller's response about the discount on fruits imply?

The seller's response implies that there is a promotional offer available, which could influence the buyer's decision to purchase.

How much do the mangoes cost according to the conversation?

The mangoes cost three dollars and forty-two cents for six.

What is the role of the buyer in the transactional communication process?

In the transactional communication process, the buyer initially acts as the sender, encoding a message to inquire about the mangoes.

What is the role of the seller in the transactional communication process?

The seller acts as the receiver who decodes the buyer's message and responds, later becoming a sender by providing information and feedback.

How does the transactional model emphasize the importance of feedback in communication?

The transactional model emphasizes the importance of feedback by showing that both parties give instant verbal and nonverbal responses, which is crucial for effective communication.

What is the concept of 'noise' in the context of the transactional model of communication?

In the context of the transactional model, 'noise' refers to any interference that can disrupt the communication process, such as other people talking or distractions.

How does the conversation in the script illustrate the transactional model of communication?

The conversation illustrates the transactional model by showing the dynamic interaction between the buyer and seller, where they both act as senders and receivers, providing feedback and responding to each other.

What is the significance of the buyer's response 'I'll take them' in the communication process?

The buyer's response 'I'll take them' signifies the conclusion of the transaction and the buyer's decision based on the information received, demonstrating the effectiveness of the communication.