Transactional Model
Summary
TLDRThe script explores the Transactional Model of communication, emphasizing the dynamic process where a sender encodes and sends a message to a receiver who then decodes it. The model highlights the reciprocal nature of communication, as the receiver can become a sender, and vice versa. It also addresses the impact of noise, which can disrupt the communication process, and the importance of channels, like audio for public speaking, in message transmission. The script illustrates how non-verbal cues and even environmental factors can influence the clarity and effectiveness of communication.
Takeaways
- π The Transactional Model emphasizes the interactive nature of communication where roles can switch between sender and receiver.
- π¨ The sender encodes a message to be sent, highlighting the importance of clear and effective encoding for successful communication.
- π The receiver decodes the message, underlining the necessity for accurate interpretation to avoid misunderstandings.
- π The receiver can become a sender by encoding a new message, illustrating the dynamic and reciprocal nature of communication.
- π― Non-verbal cues can also communicate confusion or understanding, showing that communication is not limited to verbal exchanges.
- π₯ Noise can interrupt communication, such as external sounds or environmental factors, which can hinder the clarity of the message.
- π Channels refer to the medium through which messages are transmitted, like voice for a public speaker and hearing for the audience.
- π£ The speaker's channel is audio, specifically the spoken word, while the receiver's channel is also audio but focused on hearing the message.
- π€ Communication can be adapted for different audiences, such as providing an assistant for non-hearing individuals to decode the message.
- π The model demonstrates that communication is a continuous process involving encoding, decoding, and feedback.
- π The Transactional Model is a foundational theory in communication studies, applicable to various contexts including public speaking.
Q & A
What is the Transactional Model in communication?
-The Transactional Model in communication is a core theory that describes the process where a message is sent from a sender to a receiver, decoded, and then a response is encoded and sent back, making the receiver a sender and vice versa.
Who are the two main participants in the Transactional Model?
-The two main participants in the Transactional Model are the sender, who initiates the communication by encoding a message, and the receiver, who decodes the message and potentially responds.
What is the process of encoding in the context of the Transactional Model?
-Encoding in the Transactional Model refers to the process where the sender translates their thoughts or information into a message that can be sent to the receiver.
What is decoding in the Transactional Model?
-Decoding in the Transactional Model is the process where the receiver interprets the message sent by the sender, turning the encoded message back into a comprehensible form.
How can the roles of sender and receiver change in the Transactional Model?
-In the Transactional Model, the roles can change dynamically. Once the receiver decodes the message and responds, they effectively become the sender, and the original sender becomes the receiver of the new message.
What is the role of non-verbal communication in the Transactional Model?
-Non-verbal communication plays a significant role as it can convey messages through facial expressions, body language, and other non-spoken cues, which can be decoded by the receiver as part of the communication process.
What is meant by 'noise' in the context of the Transactional Model?
-In the Transactional Model, 'noise' refers to any distraction or interference that can disrupt the communication process, such as external sounds, environmental conditions, or visual distractions.
Can you provide an example of noise that could interrupt a public speaker?
-Examples of noise that could interrupt a public speaker include someone coughing, a sudden sneeze, or the room temperature being too hot or cold, all of which can distract the audience and interfere with the message being communicated.
How are channels used in the Transactional Model?
-Channels in the Transactional Model are the means through which messages are transmitted. For instance, in public speaking, the channel for the speaker is their voice (audio), and for the receiver, it is their hearing (also audio).
What happens if the receiver is non-hearing in the context of the Transactional Model?
-If the receiver is non-hearing, an assistant or interpreter may decode the spoken message for them, effectively becoming the channel through which the non-hearing receiver understands the communication.
How does the Transactional Model account for message misunderstandings?
-The Transactional Model accounts for misunderstandings through the feedback loop where the receiver's confusion or lack of understanding can be non-verbally communicated back to the sender, prompting a need for clarification or rephrasing of the message.
Outlines
π Transactional Model of Communication
The first paragraph introduces the Transactional Model as a fundamental theory in communication. It describes communication as a two-way process involving a sender who encodes a message and a receiver who decodes it. The sender and receiver can switch roles, emphasizing the interactive nature of communication. Non-verbal cues, such as facial expressions, are also considered part of the message. The paragraph also explains how external factors, referred to as 'noise,' can disrupt the communication process. Channels of communication, like the speaker's voice and the audience's hearing, are highlighted as essential for message transmission. The need for an intermediary, such as an assistant for a deaf audience member, to decode the message for them is also discussed.
Mindmap
Keywords
π‘Transactional Model
π‘Sender
π‘Receiver
π‘Encode
π‘Decode
π‘Message
π‘Non-verbal Communication
π‘Noise
π‘Channel
π‘Public Speaking
π‘Deaf
Highlights
Transactional Model is a core theory of communication.
Transactional means something is going in between two parties.
The sender encodes a message to send to the receiver.
The receiver decodes the message received from the sender.
The receiver can become a sender-encoder after decoding the message.
The sender can become a receiver-decoder when receiving feedback.
Messages can be sent verbally or non-verbally.
Non-verbal communication can be seen in facial expressions.
Interruptions like coughing or sneezing are considered noise.
Noise can come from external distractions or the environment.
Noise can interfere with the message encoding and decoding process.
Channels are the means through which messages are transferred.
Voice is an audio channel for public speaking.
Hearing is the audio channel for the receiver to decode the message.
For non-hearing individuals, an assistant can decode the message.
The transactional model demonstrates the dynamic nature of communication.
The model shows how roles can switch between sender and receiver.
Understanding the transactional model is key to effective communication.
Transcripts
Today's lesson is on the Transactional Model. The transactional
model in communication is a core theory of communications. So let me show you how
it works. Transactional means that something is
going in between. So here's one person, and we're going to draw our other person.
First, this person can be identified as the sender. So the sender is
going to send a message to whom we will call the receiver.
Now once the sender sends the message to the receiver, the receiver has to do
something with that message. They have to decode, so the receiver decodes the message.
The message which means that the sender had to encode the message. So once
the receiver receives the message and decodes it, they then encode a new
message, and send it back to the receiver. In fact our receiver decoder can
become a sender-encoder. That's important.
And thus making the sender-encoder a receiver-decoder. Now what they're
sending are messages. some messages will just say right here. This encoder is
speaking. And this initial receiver is listening. However the receiver can send
information back even non-verbally. So let's say, this receiver is listening and
doesn't quite understand what the sender is saying. Once the receiver decodes the
message and offers like says they're confused, it will show in their face. And
so the message that is being received is a non-verbal communicative message. So we
want to put right here "message". Now sometimes, especially in public speaking,
we can be interrupted. We can be interrupted by someone coughing; we could
be interrupted by a person who doesn't understand what you're saying.
Anything that creates a distraction is called noise. You can hear noise from outside
the classroom, or somebody could sneeze, right? To say sneeze and that can be
noise. Also if the room is too hot, if it's too cold, if the speaker the sender
is wearing something really loud and obnoxious or just not that awesome, all
of those things are added noise, and noise can interfere with the messages that
we're sending, receiving, decoding, and encoding. Also you want to think about
messages as transferable through channels. So one channel for the
public speaker is the voice, right? So his channel is audio, and the receivers
channel is also audio, but it's not the spoken word, it's the hearing, right? So
they are hearing the message. And we know with spoken word that it is meant to be heard.
If the receiver is non hearing, then the message they receive will be
decoded by another person. So if you have a deaf member in the audience then
the deaf member will have an assistant who is decoding the message for that
receiver or the non hearing receivers. That's your basic transactional model.
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