Is Reebelo a SCAM?

Summary

In this video, the reviewer explores the world of refurbished tech, focusing on their experience with Reebelo, a platform they hadn't encountered before. They highlight Reebelo's promising aspects, such as a 30-day return policy, one-year warranty, and eco-friendly initiatives like planting a tree for each purchase. The reviewer appreciates Reebelo's detailed product condition visualizations and customization options, like battery upgrades. However, they express frustration with the automatic addition of a protection plan to the cart. The video presents a mixed bag of products, from a satisfactory 2018 MacBook Air to a disappointingly dirty Nintendo DSi advertised as 'excellent' condition. Despite some items not meeting expectations, Reebelo earns an 'okay' mark for their policies, quick shipping, and mostly accurate product descriptions. The reviewer advises viewers to weigh the value and consider the risks before purchasing refurbished tech.

Takeaways

• 🛒 The speaker has had mixed experiences with buying refurbished tech, often encountering broken or poorly conditioned items, but finds Reebelo promising.
• 🌱 Reebelo stands out with its customer base of 500,000, a 30-day return policy, a one-year warranty, and a commitment to environmental sustainability by planting a tree for each purchase.
• 📱 Reebelo provides clear condition categorizations for products, including visual representations to help customers understand the condition of the item they are buying.
• 💰 The website offers options to upgrade certain features, like the battery in a MacBook, providing transparency about the product's condition and allowing customers to make informed upgrades.
• 📦 The selection on Reebelo is diverse, including a range of tech products from iPads to home appliances like ovens and robotic vacuums.
• 💻 The HP Victus Gaming PC purchased had a confusing set of specifications, with processor and GPU options that were not clearly defined during the purchase process.
• 🖥️ The 2018 MacBook Air received was in acceptable condition despite being described as such, with minor scratches and scuffs, but functional and decently priced.
• 📱 The Galaxy Z Flip 4 was in good condition with a 95% battery health, representing a significant saving over the original price, despite minor cosmetic issues.
• 🎮 The HP Victus Gaming PC was a disappointment with an unexpected and low-end GPU, a French keyboard layout, and a price that was not competitive with new offerings.
• 🕹️ The Nintendo DSi was in a worse condition than advertised, with significant cosmetic damage, and was not considered a good value for the price paid.
• 📱 The iPhone XS was in pristine condition with a high battery health percentage, but the price was noted to be higher than necessary, suggesting that buyers should consider the 'excellent' tier for better value.
• 🎧 The AirPods 3 received were in excellent condition but were considered overpriced at $110, with the suggestion to explore alternative options for wireless earbuds.

Q & A

What are the customer volume and policies that the speaker appreciates about Reebelo?

Reebelo has served 500,000 customers and offers a 30-day return policy along with a one-year warranty, which the speaker finds appealing.

What is the speaker's concern about the Reebelo website when adding items to the cart?

The speaker is concerned that a two-year protection plan is automatically added to the cart for an additional $45 without their consent.

How does the Reebelo website provide clarity on the condition of the products?

Reebelo uses clear categorizations such as acceptable, good, excellent, pristine, and premium, along with visual representations to indicate the condition of the products.

What is the speaker's opinion on the MacBook Air 2022's battery upgrade option?

The speaker appreciates the option to upgrade the battery to a new 100% one for an additional $24, as it provides valuable information and choice when purchasing used tech.

What is the issue the speaker encounters with the HP Victus Gaming PC?

The HP Victus Gaming PC had an unexpected and less powerful Intel Arc A380 GPU instead of the expected RTX card, and it was priced higher than a new unit with better specs.

How does the speaker feel about the condition of the 2018 MacBook Air received from Reebelo?

The speaker is satisfied with the condition of the MacBook Air, considering it to be in good shape despite being described as 'acceptable' by Reebelo.

What is the discrepancy the speaker found with the Galaxy Z Flip 4's condition?

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Why does the speaker believe the Lenovo IdeaPad Gaming Chromebook is a good deal at $240?

The speaker believes it's a good deal because it's significantly cheaper than its original price, and it offers a high refresh rate display, decent specs, and is in good condition.

What was the speaker's disappointment with the Nintendo DSi received from Reebelo?

The speaker is disappointed because the DSi, advertised as being in excellent condition, had a scratched bottom screen, a matte finish that looked dirty, and was missing an SD card.

How does the speaker evaluate the value of the iPhone XS received from Reebelo?

The speaker questions the value, as they paid $200 for a 'pristine' condition iPhone XS, which was almost $100 more than an 'excellent' condition one, and could have been bought for under $200.

What is the speaker's advice on purchasing refurbished tech from Reebelo?

The speaker advises to do the math and consider if the deal is worth the risk, to check the warranty and return policies, and to be aware that while Reebelo has decent policies, not all items may be as expected.