Is Plug Tech a SCAM? I bought EVERY Mystery Box

Summary

In this entertaining and insightful video, the host dives into the world of Plug Tech, a company known for offering premium refurbished electronics and mystery boxes filled with tech surprises. The video takes viewers on a journey as the host unpacks various mystery boxes, revealing the contents and assessing the value and condition of each item. From iPads and MacBooks to iPhones, headphones, and even an Apple Watch, the host provides a detailed critique of the products, discussing their functionality, cosmetic condition, and whether the mystery boxes offer good value for money. The video is filled with humor and skepticism, especially when encountering issues like dead headphones and chargers, and the repeated appearance of Pop Sockets. The host concludes that while some items offer a fair deal, the mystery boxes are generally a hit-or-miss experience, advising viewers to慎重 (be cautious) when considering a purchase from Plug Tech.

Takeaways

• 📱 The company Plug Tech sells premium refurbished electronics and has gained attention for their cleaning process, which involves using a toothbrush to clean multiple phones at once.
• 🛍️ Plug Tech offers mystery boxes that contain a mix of products like iPads, AirPods, iPhones, and Apple Watches, with the promise of providing value exceeding the purchase price.
• 🤔 The reviewer expresses skepticism about the quality of the products and the accuracy of the company's claims, especially regarding the five-star reviews.
• 📦 The mystery boxes received varied in content and value, with some containing items like an iPad, headphones, and a USB-C charger.
• 🎧 The headphones included in the boxes were London Urbanista wireless headphones, which had a claimed value of $50 but were found to be available for $17 on Amazon.
• 📱 The reviewer unboxed a Galaxy S21 phone with scratches and a dirty screen, questioning the company's sanitation process.
• 💻 A 12-inch MacBook was received with a significant scratch on the Apple logo and only a single USB-C port, highlighting some of the laptop's design flaws.
• 🔋 The MacBook's battery was reported to have 306 cycles, indicating it was well-used, but still held a decent charge.
• 📸 The iPhone 11 Pro received in an 'Eco-friendly' condition had a pre-installed screen protector and a battery health of 93%, despite some cosmetic wear.
• 🎶 The Power Beats headphones in one of the mystery boxes were found to be functional but lacked fresh ear tips, raising hygiene concerns.
• 🤷‍♂️ The overall experience with the mystery boxes was mixed, with the reviewer suggesting that buying known items rather than mystery boxes could be a better value.

Q & A

What is the main issue raised about Plug Tech's cleaning and sanitizing process?

The main issue raised is that Plug Tech allegedly cleans and sanitizes phones by using a toothbrush to wipe off the bottom of 40 phones at once, which raises concerns about the effectiveness and hygiene of their process.

What is the concept behind Plug Tech's mystery boxes?

Plug Tech's mystery boxes are advertised as a source of surprise and value, offering certified pre-owned tech products at unbeatable discounts. Customers can purchase mystery boxes containing items like iPads, AirPods, iPhones, or Apple Watches, with the promise of receiving products worth more than the price paid.

What skepticism is expressed about the reviews for Plug Tech's products?

The skepticism is that all 1400 reviews for Plug Tech's products are five-star, which seems unrealistic and potentially indicates that the reviews may not be genuine.

What is the condition term 'Eco-friendly' used by Plug Tech to describe?

The term 'Eco-friendly' is used by Plug Tech to describe a condition of their products that have visible scratches and maybe some dents, suggesting that these are refurbished items with noticeable wear and tear.

What was the final verdict on the value received from the first mystery box purchased?

The first mystery box contained an iPad, headphones, and a fast charger. The value of the items was less than what was paid for the mystery box, indicating that it was not a good deal.

What was the issue with the London Urbanista wireless headphones included in the mystery box?

The London Urbanista wireless headphones were dead out of the box, failing to charge or function despite a 20-minute charging attempt.

What was the problem with the MacBook received from Plug Tech?

The MacBook had a scratch on the Apple logo and was running an older version of macOS. It was also noted to have a slow processor, a single USB-C port, and a butterfly keyboard known for being prone to failure.

What was the reaction to receiving multiple Pop Sockets and chargers in different mystery boxes?

The reaction was one of frustration and disappointment, as the same accessories were received repetitively, and they did not add significant value to the mystery boxes.

What was the condition of the iPhone 11 Pro received in the Eco-friendly condition mystery box?

The iPhone 11 Pro in Eco-friendly condition had some scratches and scuffing but was otherwise in good working condition with a 93% battery health.

What was the general conclusion about the value and quality of Plug Tech's mystery boxes?

The general conclusion was that the mystery boxes were hit or miss in terms of value and quality, with some containing items that did not justify the price paid, and others providing a better experience.

What was the final sentiment expressed towards Plug Tech's products after opening all the mystery boxes?

The final sentiment was negative, with the video ending on a note of disappointment and frustration, particularly due to the repetitive nature of the accessories received and the perceived lack of value in the mystery boxes.