Komite Keperawatan dan Sub Etik dan Disiplin

Summary

In this conversation between a healthcare administrator (Ibu) and a staff member (Pak Yeni), a serious discussion unfolds about a breach in professional conduct. Pak Yeni is reprimanded for failing to promptly replace a patient's infusion and for being distracted by playing games on his phone, neglecting his duties. Ibu emphasizes the importance of patient care over personal distractions and highlights the lack of empathy in his actions. The staff member acknowledges his mistake and signs a written commitment to avoid repeating the behavior in the future. This serves as a final warning for Pak Yeni.

Takeaways

• 😀 The patient's infusion ran out, and the family had been waiting for it to be replaced for some time.
• 😀 The person responsible for replacing the infusion (Pak Yeni) was distracted, playing a game, and messaging with a friend instead of addressing the issue promptly.
• 😀 The supervisor notices the lack of empathy from Pak Yeni and confronts him about his behavior.
• 😀 The supervisor emphasizes the importance of prioritizing patient care over personal activities during working hours.
• 😀 Pak Yeni acknowledges that he was in the wrong and agrees that the patient should have been his primary concern.
• 😀 The supervisor explains that there are varying levels of ethical violations (light, medium, and severe) and that Pak Yeni’s behavior falls into the category of a minor violation.
• 😀 The supervisor points out that Pak Yeni violated professional ethics by failing to demonstrate proper care and empathy towards the patient.
• 😀 The supervisor stresses that this will be the last time Pak Yeni will be allowed to make such an error, hoping it won't happen again.
• 😀 Pak Yeni agrees to the supervisor's warning and signs a written statement promising not to repeat the mistake.
• 😀 The supervisor thanks Pak Yeni for his honesty and hopes for better professional conduct in the future.
• 😀 The conversation ends with Pak Yeni being reminded to return to his work and to continue upholding the hospital's ethical standards.

Q & A

What was the primary issue that led to the conversation in the transcript?

The primary issue was that the patient's infusion had run out, and the family member was upset because it had not been replaced despite multiple requests.

How did Pak Yeni respond when asked about the delay in replacing the infusion?

Pak Yeni initially seemed distracted, admitting that he had been playing a game on his phone rather than attending to the patient's needs.

What ethical issue was raised during the conversation with Pak Yeni?

The ethical issue raised was Pak Yeni's lack of empathy and focus on a personal game rather than prioritizing the patient’s care.

How did the staff member address Pak Yeni’s behavior?

The staff member addressed the behavior by emphasizing the importance of empathy for patients, pointing out that Pak Yeni's actions were unprofessional and a violation of hospital ethics.

What type of violation was Pak Yeni’s behavior categorized under?

Pak Yeni's behavior was categorized as a light violation of hospital ethics, specifically a lack of attentiveness to the patient's needs.

What was Pak Yeni’s response when confronted about his actions?

Pak Yeni acknowledged his mistake, agreed to not repeat the behavior, and signed a commitment to improve his actions in the future.

What steps were taken to resolve the issue with Pak Yeni?

The issue was resolved by formally reminding Pak Yeni of the ethical expectations, having him sign a written agreement promising not to repeat the behavior, and receiving assurance from him that he would improve.

What did the staff member emphasize as the most important aspect of Pak Yeni’s role?

The staff member emphasized that the patient’s care should always be the priority, and distractions such as playing games on a phone should not take precedence over the patient's needs.

How did the staff member show appreciation for Pak Yeni’s response?

The staff member thanked Pak Yeni for his honesty and expressed hope that he would not repeat the mistake in the future.

What was the final agreement between Pak Yeni and the staff member?

The final agreement was that Pak Yeni would refrain from repeating the behavior, and he signed a commitment statement acknowledging his pledge to adhere to hospital ethics and prioritize patient care.