Payout Status Updates

Summary

Apex has recently updated its payout processes, transitioning to different processors and ensuring smooth and timely transactions. Last week, Apex successfully processed over 1700 ACH payouts and expedited 978 payouts from the latest request period, aiming to deposit them by the 27th. Apex encourages U.S. members to utilize ACH direct deposits, while international members can use Wise for similar ease. For those in countries not supported by Wise, Apex has arranged an international payout service. Members are urged to update their payout methods promptly via the Apex members area to avoid delays. Apex remains committed to efficient payouts, having processed $7.7 million in September alone, and emphasizes the importance of correct form submission to facilitate these transactions.

Takeaways

• 😀 Apex has transitioned to using different payout processors and thanks members for their patience.
• 💵 Over 1700 ACH payouts were successfully processed and deposited last week.
• 📥 An early batch of 978 payouts from the recent request period was processed, with recipients expected to receive funds around the 27th.
• 🙌 New payout systems are now in place, ensuring future payouts will be smooth, on time, and possibly early.
• 🌐 Apex provides ACH direct deposit for U.S. members and recommends international members use Wise for receiving ACH deposits.
• 📈 For members in countries where Wise is not an option, Apex has an international payout service available.
• 📝 Members must fill out a payout method form to receive payouts, with instructions available in the Apex members area.
• 🚨 Members are urged not to send help desk tickets about payouts, as all necessary information is provided on a specific page.
• 💬 Apex emphasizes the importance of accurately filling out the payout method form to avoid payment delays or issues.
• 💶 Apex has processed $7.7 million in payouts for September and plans to continue special daily payouts to ensure all members are paid.

Q & A

How many ACH payouts were processed and deposited last week according to the update?

Over 1700 ACH payouts were processed and deposited last week.

How many payouts were processed early on Friday, and from which payout request period?

978 payouts from the payout request period of the 15th through the 20th were processed early on Friday.

When are the early processed payouts expected to be received?

The early processed payouts are expected to be received around the 27th.

What is the recommended way for overseas members to receive ACH direct deposits from the US?

Overseas members are recommended to open an account with Wise to receive ACH direct deposits from the US.

What should members do if they cannot use Wise for receiving payments?

Members who cannot use Wise should follow instructions to fill out information for an international payout service.

How can Apex members update their payout method?

Apex members can update their payout method by logging into their members area, clicking on 'payout method', and following the instructions provided.

Why should members not send help desk tickets regarding payouts?

Members should not send help desk tickets regarding payouts because all the necessary information is provided on the payout method page.

What might be a reason for a member still waiting on a payout?

A member might still be waiting on a payout because their request is either still in processing, not yet approved, or they have not filled out the new payout method form.

What has Apex accomplished despite the transition to different payout processors?

Despite the transition, Apex has processed 7.7 million dollars in payouts for the month of September and continues to be the number one Futures funding company in the industry.

What steps should members who have not yet updated their payout method take?

Members who have not yet updated their payout method should log in, review the instructional video, fill out the form correctly, and submit it as soon as possible.