MEM - EP1 (Contoh Seorang Intrapreneur Bintang)

Summary

This inspiring story follows Iha, a financial controller who defied expectations in his career. Starting in 2010, Iha proactively collaborated with marketing, learned technical aspects of the project, and took the initiative to solve problems during delays. His approach to leadership—thinking outside his role, learning from others, and prioritizing customer relationships—led to him becoming the youngest and fastest GM in the company's history by 2014. Iha's journey is a powerful example of how proactive thinking and continuous learning can drive success.

Takeaways

• 😀 Iha was the youngest GM in a real estate project, reaching the position in just four years.
• 😀 In 2010, Iha, a Financial Controller, proactively proposed helping the marketing team by distributing brochures on weekends, which was unusual for someone in his role.
• 😀 Iha was willing to step outside his department to learn new skills, even asking to study technical aspects of construction to understand the unique challenges of the project site.
• 😀 By 2011, Iha sought permission from his GM to learn from the technical manager about the foundation issues affecting the project, showing his initiative to understand other areas of the business.
• 😀 Iha demonstrated a strong sense of responsibility, even suggesting solutions when construction delays impacted the handover of houses and commercial spaces in the project.
• 😀 In 2012, when construction workers left for better opportunities, Iha took the initiative to negotiate with customers whose property handovers were delayed, ensuring their satisfaction.
• 😀 Iha's proactive approach in negotiating delays and providing compensation helped maintain customer trust and resolve potential conflicts.
• 😀 His role as a problem-solver and collaborator with the marketing, finance, and technical teams showcased his strong leadership and cross-departmental skills.
• 😀 In 2014, Iha’s performance and dedication led him to become the youngest GM in the company's history, achieving the role through a fast-track promotion.
• 😀 Iha’s story serves as an inspirational example of how taking initiative, being a team player, and constantly learning can lead to rapid career advancement and success.

Q & A

What key qualities of Iha are highlighted in the transcript?

Iha is presented as a proactive, collaborative, and problem-solving individual. He takes initiative by proposing solutions, learning beyond his role, and helping other departments, all of which contribute to his success in the company.

How did Iha's role as a financial controller differ from traditional expectations?

Unlike the typical financial controller who may be focused primarily on numbers and financial management, Iha went beyond the expected duties. He actively engaged with other departments, such as marketing and engineering, and contributed ideas that enhanced the overall operations.

What significant actions did Iha take in 2010 as a financial controller?

In 2010, Iha suggested that his financial team help the marketing department by distributing brochures during weekends at busy city locations. This proactive approach helped integrate the finance department with the sales and marketing efforts.

Why did Iha decide to learn about engineering, and how did it impact the project?

Iha proposed to learn about engineering in 2011, especially because the project had unique challenges with the land's stability. His willingness to understand technical aspects allowed him to better contribute to solving these challenges and make more informed decisions.

What was the challenge Iha faced in 2012 regarding the project’s construction timeline?

In 2012, there were delays in delivering completed houses and shops due to construction workers leaving to work on the national event, Pon Indonesia. This caused a backlog and a delay in project handovers.

How did Iha address the issue of delayed project handovers?

Iha leveraged his local knowledge and connections to negotiate with customers who were affected by the delays. He proposed compensation for the delays, demonstrating his ability to manage customer relations and maintain project continuity despite setbacks.

What does Iha’s story suggest about the importance of cross-departmental collaboration?

Iha’s story highlights the value of cross-departmental collaboration. His ability to work with marketing, engineering, and even negotiate with customers shows that success in business often requires a holistic understanding and cooperation across different functional areas.

How did Iha’s behavior demonstrate leadership qualities before becoming a GM?

Before becoming a GM, Iha demonstrated leadership by actively seeking solutions to problems, taking initiative to learn new skills, and providing valuable input across multiple departments. His willingness to step up in times of difficulty and collaborate with others showed his leadership potential.

What role did Iha’s local knowledge play in his career progression?

Iha’s local knowledge was instrumental in resolving delays caused by construction workers leaving for the Pon Indonesia event. By understanding the local workforce and customer base, he was able to bridge gaps and find solutions, which earned him the trust of the GM and ultimately led to his promotion.

What does Iha’s promotion to the youngest GM in the company signify?

Iha’s rapid promotion to the youngest GM in the company signifies that his actions were not only appreciated but also recognized as essential to the company’s success. His proactive attitude, willingness to learn, and ability to handle complex situations made him an ideal candidate for the role.