STCC Online Student Orientation 2021

Summary

This video serves as an introduction to navigating the Blackboard platform at STCC. It covers key features, including accessing course materials, submitting assignments, and utilizing the calendar for important dates. The speaker highlights various resources available to students, such as online support, the IT Help Desk for technical issues, and the Blackboard System Administrator for specific platform problems. Clear instructions are provided for contacting professors regarding course content and resolving technical difficulties. The emphasis is on empowering students to make the most of their Blackboard experience for a successful semester.

Takeaways

• 😀 Blackboard is an essential tool for students to manage their courses and submit assignments.
• 📅 The calendar feature in Blackboard helps students keep track of important due dates and events.
• 📝 Students can view their submitted assignments along with grades and professor feedback through the submission information link.
• 💻 Online and digital resources are available to assist students in navigating Blackboard and other tools at STCC.
• 🆘 The IT Help Desk provides technical support for accessing STCC accounts and resolving issues.
• 👩‍💻 Students should contact their professors for questions regarding course content and materials.
• 🔧 If students encounter technical issues with Blackboard, they can reach out to the system administrator for assistance.
• 🖥️ The chat feature allows students to connect with support staff for immediate help.
• 📞 For password resets or non-Blackboard related technical support, students should use the IT Help Desk resources.
• ✅ Clear instructions are provided for students on where to seek help depending on their specific issues.

Q & A

What is the main purpose of the Blackboard orientation video?

The video aims to familiarize students with how to navigate and use the Blackboard learning management system effectively for their courses.

How can students submit assignments through Blackboard?

Students can submit assignments by clicking on the assignment title link, which displays submission information, including grades and feedback from professors.

What function does the calendar feature serve in Blackboard?

The calendar feature allows professors to list due dates and tests, helping students stay organized by adding their own notes.

Where can students find online and digital resources at STCC?

These resources are located in the course menu on the left-hand side of Blackboard and remain accessible throughout the semester.

What should students do if they encounter technical issues with Blackboard?

Students should contact the Blackboard system administrator via the provided email address for help with technical issues and error messages.

What is the role of the IT Help Desk?

The IT Help Desk provides technology support for students, faculty, and staff, including assistance with account access and password resets.

What options do students have for getting immediate help with technical issues?

Students can use the 'Chat Now' button for live assistance or fill out the student help desk support form for help with technical problems.

If a student has a question about course content, whom should they contact?

For questions about course content, students should reach out directly to their professor.

How can students reset their passwords for STCC accounts?

Students can reset their passwords by visiting the 'Reset My Password' page found in the e-tools dropdown menu.

What should students do if they get kicked out of a test on Blackboard?

If a student is kicked out of a test or has trouble submitting an assignment, they should contact their professor for assistance.