GoHighLevel A2P Registration | Everything you need to know

Summary

This tutorial covers the A2P registration process, a legal requirement for businesses to send app-to-phone messages. It outlines steps to register on the HighLevel platform, including setting up a business profile, choosing a sending option, and verifying phone numbers. The script emphasizes the importance of user consent, providing guidelines for creating a contact form and opt-in messages. The process typically takes 24-48 hours for approval, empowering businesses to effectively communicate with customers.

Takeaways

• 📝 **A2P Registration Defined**: A2P registration is a legal compliance process required for businesses to send messages from an app to customers' phones.
• 🛠️ **Benefits of A2P**: It helps reduce spam and improves message deliverability.
• 📊 **Business Profile Setup**: Begin by filling out your business information in the high level sub dashboard under settings and business profile.
• 📧 **Text Sending Options**: Choose from low volume mixed use, standard campaign, toll-free numbers, or third-party integration based on your business needs.
• 🔍 **Verification Process**: Navigate to the trust center in settings to start the A2P registration after setting up your phone numbers.
• 📉 **Volume Selection**: Select between low volume standard or high volume standard based on your daily message limit needs.
• 💰 **Fees and Pricing**: Check the high level help page for registration fees and choose the appropriate option.
• 📝 **Campaign Use Case**: Provide a use case and sample messages that align with your description.
• 🗳️ **User Consent**: Ensure you have a contact form with a checkbox for terms and conditions for user consent.
• 🔑 **Opt-in Keywords**: Use the provided opt-in keywords and messages or adjust slightly as needed.
• ⏱️ **Approval Time**: The approval process typically takes 24-48 hours, after which you can start your campaign.

Q & A

What is A2P registration?

A2P registration is the legal compliance set by lawmakers and phone carriers that businesses must go through to send messages from an app to customers' phones.

What are the benefits of A2P registration?

A2P registration offers benefits such as reduced spam and better deliverability of messages to customers.

Where can one start the A2P registration process in the Go High Level dashboard?

To start the A2P registration process, one should navigate to the 'Settings' and then 'Business Profile' in the Go High Level dashboard.

What are the four options for sending text in Go High Level?

The four options for sending text in Go High Level are Low Volume Mixed Use, Standard Campaign, Toll-Free Numbers, and Third Party Integration.

Which option is recommended for most businesses when sending text messages?

Low Volume Mixed Use campaigns are recommended for most businesses.

What is a Toll-Free Number in the context of A2P registration?

A Toll-Free Number is a number that businesses buy and must register to send a larger volume of messages.

How does one access the Trust Center for A2P registration in Go High Level?

The Trust Center can be accessed by going to the 'Phone Numbers' tab in 'Settings' and then selecting the 'Trust Center' from the top menu.

What is the daily limit for sending messages with the Low Volume Standard option?

The Low Volume Standard option allows for 6,000 segments per day.

Where can one find the registration fees for A2P registration on Go High Level?

The registration fees for A2P registration can be found on the Go High Level help page under 'Price and Fees'.

What is required for the user consent section during A2P registration?

For the user consent section, a contact form with a checkbox for terms and conditions is needed, which should be properly linked to the terms and conditions page.

How long does the A2P registration approval process typically take?

The approval process for A2P registration usually takes about 24 to 48 hours, with some exceptions.

What should one do if they encounter troubleshooting problems during A2P registration?

If troubleshooting problems occur, one can visit the help pages or speak with a Go High Level specialist for assistance with A2P registrations.