Presentasi dan Demo Aplikasi Chatbot Akademik

Summary

The presentation introduces an innovative academic chatbot project aimed at enhancing information accessibility for over 1200 students at UGM's Electrical Engineering and Information Technology department. By addressing time and resource constraints, the chatbot offers interactive features such as topic suggestions, emotion recognition, and the ability to transition users to human assistance when needed. The project outlines ambitious user growth targets for 2022 and plans for future integration with UGM's academic systems. This initiative not only streamlines academic communication but also aims to improve service quality and reduce operational costs, ensuring a better educational experience.

Takeaways

• 😀 The academic chatbot project aims to provide informative and interactive academic services for students.
• 📈 With over 1,200 students in the Electrical Engineering and Information Technology departments at UGM, there is a significant need for efficient information access.
• ⏳ Time and resource limitations often hinder students from quickly obtaining academic information and services.
• 👨‍🏫 The student-to-staff ratio is only 3.42%, highlighting the need for enhanced support systems.
• 🤖 This chatbot is an evolution of the previous Ichabod project, featuring updated capabilities such as emotion recognition and topic recommendations.
• 💡 The chatbot can understand users' needs to improve academic service quality and gather feedback on service performance.
• 📊 Future updates aim for integration with UGM's academic information system for personalized notifications to users.
• 🔍 The chatbot has reached 100 users since its release, with a goal of 1,000 users for the Mechabot 2.0 version by 2022.
• 💰 The use of chatbots can reduce customer service costs by up to 30%, making academic services more economical.
• 👥 The development team consists of key members, including the presenter, who is responsible for showcasing the chatbot's functionality.

Q & A

What is the main purpose of the academic chatbot project presented in the video?

The main purpose of the academic chatbot project is to provide an informative and interactive service for students to obtain academic information quickly and accurately.

What challenges do students face in accessing academic information?

Students face challenges due to limited time and resources, making it difficult for them to obtain academic services and information promptly.

How many students are there in the Electrical Engineering and Information Technology department at UGM?

There are over 1,200 students in the Electrical Engineering and Information Technology department at UGM.

What are some of the key features of the chatbot?

Key features of the chatbot include topic suggestions, emotional understanding, and the ability to redirect complex inquiries to human management for assistance.

What improvements have been made in the updated version of the chatbot?

The updated version, Ichabod 2.0, aims to increase user interaction and enhance features like topic recommendations and emotional understanding.

What is the projected user growth for the chatbot?

The projected user growth aims for over 1,000 users by 2022, with specific monthly targets for user acquisition.

How does the chatbot improve academic service quality?

The chatbot improves academic service quality by understanding user needs, allowing for quick inquiries about service quality and feedback.

What are some benefits of using the academic chatbot for students and staff?

Benefits include saving time, ensuring consistent service availability, and reducing operational costs associated with staffing.

Who is involved in the development of the academic chatbot project?

The development team includes the presenter, Dessy Duck, and potentially other collaborators, though specific names are not mentioned.

What are the estimated costs for developing and maintaining the chatbot?

The estimated costs include approximately 7 million per month for chatbot software subscription, 3 million for application development, and additional costs for maintenance and support.