technical pppk questions | office administration | office administration pppk questions | pppk 2025

Summary

This video discusses key technical competency test questions for the P3K (Civil Servant) role in 2025, specifically for office administration positions. Topics include essential office administration skills like communication, document management, budgeting, and payroll processing. It also covers various office tools, policies, and the importance of confidentiality and organizational structure. Through a series of multiple-choice questions, the script emphasizes the practical application of administrative tasks and decision-making within an office setting. Viewers are encouraged to understand these concepts thoroughly to excel in the P3K exams.

Takeaways

• 😀 The primary function of office correspondence is to establish both internal and external communication.
• 😀 Effective file management includes systematic indexing, organized storage, periodic document destruction, and easy access, but not only relying on physical storage.
• 😀 To improve meeting effectiveness, it's crucial to ensure that the agenda is structured and relevant.
• 😀 An office administrator must possess strong interpersonal skills, especially the ability to communicate and collaborate well with others.
• 😀 When creating an office budget, it’s important to carefully consider both expenditures and income.
• 😀 The payroll cycle step that calculates employees' salaries is the payroll data processing phase.
• 😀 Ensuring confidentiality in the office involves using security software to protect sensitive information from unauthorized access.
• 😀 The term 'administration' originates from the Latin language.
• 😀 Literary documents include items such as deeds and certificates, not statues or films.
• 😀 The appropriate document to confirm a customer's order is the order confirmation letter, not an offer letter.
• 😀 A meeting notification letter is used to inform external parties about the schedule of an upcoming meeting.
• 😀 A leave letter is the proper document for requesting permission to leave work, such as for sick leave or vacation.
• 😀 An invoice is used to provide detailed information about the cost and payment for services rendered.
• 😀 A brochure is the document used to promote products or services to customers.
• 😀 A notification letter is used to communicate policy changes or important updates to employees.

Q & A

What is the primary function of correspondence in an office organization?

The primary function of correspondence in an office organization is to establish internal and external communication between employees and external parties.

What does an effective record management process involve?

An effective record management process includes systematic indexing, organized storage, periodic document destruction, and easy accessibility of documents, but it does not limit document storage to physical forms only.

What is a key strategy to improve meeting effectiveness in an organization?

A key strategy to improve meeting effectiveness is to ensure the meeting agenda is structured and relevant, making efficient use of time.

What interpersonal skill is crucial for an office administrator?

An office administrator must have good interpersonal skills, which include the ability to communicate and collaborate effectively with others.

What is an important component in preparing a company’s office budget?

An important component of preparing a company’s office budget is carefully considering both expenses and income to ensure accurate budget creation.

Which part of the payroll cycle is responsible for calculating employee salaries?

The payroll processing part of the cycle is responsible for calculating employee salaries, including processing data on attendance and other salary components.

How can an office administrator ensure the confidentiality of company information?

An office administrator can ensure confidentiality by using security software to protect data from unauthorized access and avoiding sharing sensitive information.

What is the origin of the word 'administration'?

The word 'administration' originates from the Latin language.

Which document is classified as a literary document?

An act (akte) is considered a literary document, as it is written, printed, or recorded.

What document is used to confirm an order made by a customer?

A purchase order (surat pesanan) is used to confirm an order made by a customer, whereas an offer letter (surat penawaran) is not used for confirmation.

What document is used to notify external parties about a meeting schedule?

A meeting notice (surat pemberitahuan rapat) is used to inform external parties about the schedule of a meeting.