kompleksitas organisasi 4

Summary

In this video, the concept of organizational complexity is explored, focusing on two key differentiations: horizontal and vertical. Horizontal differentiation refers to the specialization of tasks within an organization, where roles are divided to improve efficiency. Vertical differentiation highlights the hierarchical structure, where the span of control—how many subordinates a supervisor manages—varies across companies. Using examples from two shirt manufacturing companies, the video explains how these organizational structures impact efficiency and decision-making. Understanding these differentiations helps businesses optimize their internal structures and improve management effectiveness.

Takeaways

• 😀 Organizational complexity refers to the intricacy or difficulty in managing an organization.
• 😀 Complexity in an organization can be categorized into two types: horizontal differentiation and vertical differentiation.
• 😀 Horizontal differentiation involves the division of tasks and responsibilities across different units or roles within an organization.
• 😀 Differentiation horizontal is illustrated by two companies (Konveksi A and Konveksi B) with different methods of organizing production tasks.
• 😀 Konveksi A has specialized workers, each assigned a specific task in the production process, leading to higher output.
• 😀 Konveksi B has workers who perform multiple tasks independently, resulting in lower overall output compared to Konveksi A.
• 😀 Vertical differentiation refers to the number of hierarchical levels in an organization and the span of control (how many subordinates a manager oversees).
• 😀 In vertical differentiation, organizations may have different spans of control despite having the same number of employees.
• 😀 Company A has managers with fewer subordinates (around 4 per manager), while Company B has managers with more subordinates (around 8 per manager).
• 😀 The structure of an organization, whether horizontal or vertical, impacts its efficiency and how tasks and responsibilities are delegated.

Q & A

What does 'organizational complexity' mean in the context of this video?

Organizational complexity refers to the intricacies or complications involved in managing and organizing an organization. It encompasses the different components or indicators used to handle and structure the organization's operations.

How does the Kamus Besar Bahasa Indonesia define 'complexity'?

According to the Kamus Besar Bahasa Indonesia, 'complexity' is defined as intricacy or complication, which in the context of organizations, refers to the complexity or challenges of managing different parts and tasks within the organization.

What are the two key aspects of organizational complexity discussed in the video?

The two key aspects of organizational complexity discussed are horizontal differentiation and vertical differentiation.

What is horizontal differentiation in an organization?

Horizontal differentiation refers to the differences between organizational units based on the tasks or roles they perform. It involves dividing labor within the organization to increase efficiency, where each unit or worker specializes in specific duties.

Can you explain the example of horizontal differentiation given in the video?

The example involves two shirt-making companies, Konveksi A and Konveksi B. Konveksi A has specialized workers for specific tasks (e.g., one worker cuts fabric, another sews), which leads to higher productivity. In contrast, Konveksi B has general workers who perform all tasks themselves, resulting in lower productivity.

How does horizontal differentiation affect the productivity of a company?

Horizontal differentiation improves productivity by allowing workers to specialize in specific tasks, making the process more efficient. As seen in the example, Konveksi A can produce more shirts per day than Konveksi B due to its division of labor.

What is vertical differentiation in an organization?

Vertical differentiation refers to the differences in organizational hierarchy or structure, specifically the levels of authority and control. It is related to how many subordinates each manager or leader oversees.

What does the example of vertical differentiation in the video illustrate?

The example shows two companies, Perusahaan A and Perusahaan B, with the same number of employees. In Perusahaan A, a supervisor can manage four subordinates, while in Perusahaan B, a supervisor manages eight subordinates. This difference in the number of subordinates illustrates the concept of vertical differentiation.

How does vertical differentiation impact organizational structure?

Vertical differentiation impacts the organizational structure by determining the span of control for managers. A wider span of control (e.g., more subordinates per supervisor) can affect decision-making, communication, and management efficiency in the organization.

What is the significance of understanding both horizontal and vertical differentiation in organizations?

Understanding both horizontal and vertical differentiation helps in designing an effective organizational structure. Horizontal differentiation ensures efficient task allocation, while vertical differentiation impacts leadership and decision-making, both of which are crucial for optimizing productivity and management in an organization.