Hikvision Logistics Solution - Dock Management

Summary

The Hikvision dock management solution streamlines logistics operations with intelligent video technologies, enabling automated workflow and reservation systems. Carriers and drivers can make bookings, receive calls on their phones, and monitor their queue on outdoor displays. High-end cameras capture vehicle movements, and an LED screen system guides trucks to their docks. The platform also facilitates exit permissions and dispute resolution with video evidence, offering a comprehensive tool for dock efficiency and management.

Takeaways

• 🚢 Dock management is a critical part of the logistics process, and Hikvision's solution aims to optimize it with intelligent video technologies.
• 📅 Logistics service suppliers and carriers can make reservations through a central web client, providing details like expected entry time and vehicle license plate number.
• ✅ Dock managers can approve reservations manually or allow the system to automate approvals and dock allocations.
• 🕒 The system helps in streamlining workflow by scheduling the driver's arrival at the specified time and confirming their identity and reservation upon entry.
• 📡 A waiting list for drivers can be displayed on an outdoor video wall, allowing them to gauge their wait time and respond quickly when called.
• 📶 The calling order is automatically formed based on reservations and arrivals, with manual adjustments possible as needed by the dock team.
• 📱 Drivers receive their call on their cell phone or can see it on the video wall, indicating their designated dock and license plate number on LED screens.
• 📹 High-end intelligent cameras with multiple algorithms capture vehicle movements and statuses throughout the loading and unloading process.
• 💡 Supplemental LED lights ensure clear visibility even in dim light conditions for reviewing the process.
• 🗺️ Dock maps provide real-time visuals for operators and managers to monitor and direct vehicles more efficiently.
• 🚚 Upon task completion, dock operators can issue exit permission through a web client or mobile app, and the system recognizes the license plate for barrier lifting.
• 📊 Hikvision's solution offers an end-to-end management dashboard that generates and visualizes dock data, aiding in evaluating and improving efficiency.
• 🕵️‍♂️ In case of disputes, video evidence can be accessed by searching the truck's license plate number, reducing the time needed for issue handling.

Q & A

What is the main purpose of the Hikvision dock management solution?

The main purpose of the Hikvision dock management solution is to optimize busy dock operations and management using intelligent video technologies and products.

How do logistics service suppliers and carriers make reservations using the Hikvision system?

Logistics service suppliers and carriers make reservations through the Hik Central web client, where they enter detailed information such as expected entry time and vehicle license plate number.

What is the role of the dock manager in the reservation process?

The dock manager can approve reservations manually, specify dock operation times, and make adjustments to the calling order as needed.

How does the system handle driver identity and reservation confirmation?

The entrance and exit operator confirms the driver's identity and their approved reservation through the reservation number, allowing entry into the dock area.

What feature does the Hikvision system provide for drivers to gauge their wait time?

The waiting list can be projected onto an outdoor video wall, allowing drivers to see their position and respond quickly when called.

How is the calling order for dock access determined?

The calling order is automatically formed based on reservations and arrivals, with the possibility for the dock team to make manual adjustments.

What information is displayed on the LED screen at the top of each dock?

The LED screen displays the dock number and the license plate number of the assigned truck.

What is the function of the exterior dock camera?

The exterior dock camera is a high-end intelligent camera equipped with multiple algorithms to capture the movement and status of vehicles throughout the process.

How does the dock management solution help operators and managers stay updated on dock activities?

Using the dock map, operators and managers can access real-time visuals and direct vehicles more efficiently, with synchronized live views from both interior and exterior cameras.

How does the Hikvision solution assist in handling disputes over damaged or lost goods?

In cases of disputes, video evidence can be easily accessed by searching for the truck's license plate number, reducing the time needed for issue handling.

What does the Hikvision Central dashboard provide for carriers and park managers?

The Hik Central dashboard generates and visualizes dock data from various aspects, helping carriers and park managers evaluate and improve dock efficiency.