$100 Million Leads - Alex Hormozi (Animated Summary)
Summary
TLDRThis video script offers entrepreneurs a comprehensive guide to generating leads, emphasizing the importance of promotion and the concept of engaged leads. It introduces 'Lead Magnets' as solutions to specific problems, revealing the need for a main offer. The script outlines strategies from Alex Hormozi's book, '100 Million Dollar Leads,' including leveraging warm and cold audiences, content marketing, and paid ads. It also discusses utilizing customers, affiliates, employees, and agencies as 'lead getters' to expand reach and grow the business.
Takeaways
- 🚀 Every entrepreneur's dream is to have a flood of leads interested in their products or services, and lack of promotion is often the reason for insufficient lead generation.
- 🔍 A lead is a person you can contact, either physically or through some form of contact information, and the ultimate goal is to have engaged leads who show interest in what you sell.
- 📚 '100 Million Dollar Leads' by Alex Hormozi focuses on generating interest and leads for your offer, building on concepts from the first book in the trilogy, '100 Million Dollar Offers'.
- 🌟 A Lead Magnet should be a complete, free or low-cost solution to a specific problem that reveals another problem solved by your main offer, thus attracting prospects in quantity.
- 💡 Lead Magnets can take various forms, such as revealing an unknown problem, offering a trial of a service, or providing the first step of a multi-step offer for free or at a low cost.
- 🛠️ Effective Lead Magnets can include access to software, valuable information, a free or low-cost service, or a complimentary product, aiming to provide more value than the cost of the main offer.
- 🤝 There are two categories of audiences: Warm (those who know you) and Cold (those who don't), and two types of communication: One to One and One to Many.
- 🔄 The 'Core Four' promotional methods include Warm Outreach, Warm Content Sharing, Cold Outreach, and Paid Ads, each with specific strategies for engaging leads.
- 📈 Measuring the Lifetime Gross Profit and Customer Acquisition Cost is crucial for understanding the profitability of promotional campaigns and making informed decisions.
- 👥 Lead getters, such as Customers, Employees, Agencies, and Affiliates, can be leveraged to generate leads, with strategies tailored to each group to ensure their engagement and success.
- 💰 The book emphasizes the importance of understanding the bigger picture as an entrepreneur, making the right decisions, and then either learning the tactical aspects or delegating them to experts.
Q & A
What is the primary goal of an entrepreneur in terms of leads?
-The primary goal of an entrepreneur is to be flooded with leads, which are interested individuals who can be contacted either physically or through some form of contact information like phone number, email, or address.
What is the difference between a lead and an engaged lead?
-A lead is a person who can be contacted, while an engaged lead is a person who has shown interest in the products or services being offered, indicating a higher likelihood of conversion.
What is the main focus of the book '100 Million Dollar Leads' by Alex Hormozi?
-'100 Million Dollar Leads' focuses on how to generate interest and leads for an entrepreneur's offer, building upon the concepts introduced in the first book of the trilogy, '100 Million Dollar Offers'.
What is a Lead Magnet and how does it function in lead generation?
-A Lead Magnet is a complete, free or low-cost solution to a specific and narrow problem that, once solved, reveals another problem to be solved by the main offer. It serves to attract prospects and create engaged leads.
Can you explain the three types of Lead Magnets mentioned in the script?
-The three types of Lead Magnets are: 1) Those that reveal a previously unknown problem to the prospect, 2) Those that offer full access to a recurring service for a limited time, and 3) Those that provide access to the first step of a multi-step main offer for free or at a low cost.
What are some examples of effective Lead Magnets?
-Examples of effective Lead Magnets include providing access to a software, offering valuable information like lessons or courses, performing a free or low-cost service such as a website review, or giving a complimentary product to try.
What are the two main categories of audiences an entrepreneur can reach?
-The two main categories of audiences are Warm Audience, which includes people who have given permission to be contacted and know the entrepreneur, and Cold Audience, which includes people who have not given permission and do not know the entrepreneur.
What is the significance of the 2x2 matrix in lead generation strategy?
-The 2x2 matrix categorizes lead generation into four strategies based on audience type and communication method: Warm Outreach (one-to-one with warm audience), Warm Content (one-to-many with warm audience), Cold Outreach (one-to-one with cold audience), and Paid Ads (one-to-many with cold audience). This framework helps in organizing promotional efforts effectively.
How can an entrepreneur monetize their free content strategy?
-An entrepreneur can monetize their free content strategy by managing the give and ask ratio effectively, providing a lot of free content and occasionally asking for a purchase. They can also monetize privately by engaging with contacts or private requests that come through public giving.
What are the 'Core Four' promotional methods?
-The 'Core Four' promotional methods are Warm Outreach, Warm Content, Cold Outreach, and Paid Ads. These methods are used to generate leads directly and also to create 'lead getters' who can generate leads indirectly.
How can customers become 'lead getters' for an entrepreneur?
-Customers can become 'lead getters' by providing referrals or word of mouth about the entrepreneur's product or service. Entrepreneurs can encourage this by asking for referrals and offering incentives to customers for successful introductions.
What is the role of employees in an entrepreneur's lead generation strategy?
-Employees play a crucial role in scaling an entrepreneur's lead generation efforts. As the business grows, the entrepreneur's role shifts more towards management, and employees are trained to carry out lead generation tasks, thus expanding the business's reach.
How can agencies be effectively utilized in an entrepreneur's promotional strategy?
-Agencies can be effectively utilized by starting with a trial collaboration to learn from their expertise. After gaining knowledge, the relationship can transition to a consulting one, reducing costs while still receiving support when needed.
What are affiliates and how can they contribute to lead generation?
-Affiliates are businesses or individuals who promote an entrepreneur's products or services due to a synergistic relationship. They can contribute to lead generation by promoting the entrepreneur's offerings and receiving commissions for sales or leads they generate.
What is the importance of the Lifetime Gross Profit and Customer Acquisition Cost in evaluating a promotional campaign?
-The Lifetime Gross Profit represents the total profit from a customer over time, while the Customer Acquisition Cost is the average cost to acquire a customer. The ratio between these two metrics helps determine the profitability and efficiency of a promotional campaign.
What action should an entrepreneur take if the ratio of Lifetime Gross Profit to Customer Acquisition Cost is below 3?
-If the ratio is below 3, it indicates a promotion problem. The entrepreneur should review parts of the advertisement and the target audience, and consider upselling high-margin items to increase the Lifetime Gross Profit.
Outlines
🚀 Importance of Promotion and Engaged Leads
The paragraph emphasizes the critical role of promotion in attracting leads and the significance of engaged leads for business success. It introduces the concept of a lead magnet as a solution to a specific problem that naturally transitions prospects to the main offer. The paragraph also highlights the importance of understanding the lead magnet concept as defined by Alex Hormozi in '100 Million Dollar Leads' and the impact it can have on converting prospects into customers. The summary of the first book, '100 Million Dollar Offers,' is provided for context, and viewers are encouraged to watch until the end to learn about the 8 ways to generate leads.
📚 Lead Magnet Strategies and Types
This paragraph delves into the specifics of creating effective lead magnets, which are defined as complete solutions to narrow problems that reveal a need for the main offer. It discusses the importance of offering something that genuinely solves a prospect's issue and naturally piques their interest in the main offer. The paragraph outlines three types of lead magnets: those that uncover an unknown problem, those that provide limited access to a recurring service, and those that offer the first step of a multi-step main offer. It also suggests various ways to deliver a lead magnet, emphasizing the need to provide substantial value to compel prospects to purchase the main offer.
🤝 Audience and Communication Strategies
The paragraph introduces a 2x2 matrix for lead campaign creation, focusing on the types of audiences (warm and cold) and communication methods (one-to-one and one-to-many). It explains the concept of warm outreach, which involves personal communication with individuals who have given permission to be contacted. The paragraph outlines steps for warm outreach, including creating a contact list, choosing a platform, sending personalized messages, and using the A-C-A framework (Acknowledge, Compliment, Ask) to build rapport and guide the conversation towards the offer. It also discusses the importance of making initial offers for free to build case studies and reviews.
🔍 Enhancing Promotion with Content and Cold Outreach
This paragraph discusses strategies for enhancing promotional efforts through content creation and cold outreach. It stresses the importance of creating engaging content that follows the 'Hook - Retention - Reward' pattern to attract and retain audience attention. The monetization of free content is addressed through the management of the give-and-ask ratio, suggesting that providing substantial free content before asking for a purchase can be highly effective. Cold outreach is presented as a challenging but potentially rewarding method for reaching new audiences, with tips on finding contact lists, personalizing communication, and the importance of persistence in turning cold leads into engaged leads.
🎯 Targeting and Measuring Paid Advertising
The paragraph focuses on the effective use of paid advertising, targeting unknown audiences through one-to-many communication. It emphasizes the importance of precise targeting and choosing the right platform to reach the desired audience. The framework for successful advertising is outlined in three steps: Call Out, Value, and Call to Action. The importance of measuring Lifetime Gross Profit and Customer Acquisition Cost is discussed, with the ratio between these two metrics indicating the profitability and effectiveness of the campaign. Strategies for improving campaigns with low ratios are suggested, including reviewing the advertisement and targeting or upsell strategies.
🌐 Scaling Promotions and Leveraging 'Lead Getters'
This paragraph discusses strategies for scaling promotional efforts by identifying bottlenecks and increasing the volume of promotion. It suggests analyzing the customer acquisition flow to find and improve weak points. The concept of creating 'lead getters' is introduced, which includes leveraging customers, affiliates, employees, and agencies to generate leads. The paragraph provides insights on how to encourage referrals from customers, the importance of hiring employees to expand lead generation, and strategies for working with agencies to improve promotional campaigns.
🤝 Developing Affiliate Partnerships for Lead Generation
The paragraph explores the potential of affiliate partnerships in generating leads. It provides an example of a successful affiliate business model and discusses the importance of identifying ideal affiliates and engaging them effectively. Strategies for involving affiliates include offering them lead magnets, selling lead magnets, or paying commissions on sales. The key is to find the right affiliates and actively support them to ensure ongoing sales of the main offer.
🛠️ Utilizing the 'Core Four' for Entrepreneurial Growth
In the final paragraph, the focus is on applying the 'Core Four' strategies to achieve a comprehensive understanding of promotional actions for lead generation. The paragraph emphasizes the importance of having a clear vision and making informed decisions as an entrepreneur. It suggests that while specific tactics may require further study, the overarching framework provided by the book offers invaluable guidance for making strategic decisions to increase leads. The summary concludes by reinforcing the value of the book for entrepreneurs seeking to lead their businesses effectively.
Mindmap
Keywords
💡Leads
💡Promotion
💡Lead Magnet
💡Engaged Leads
💡Customer Acquisition
💡Warm Audience
💡Cold Audience
💡One to One Communication
💡One to Many Communication
💡Content Marketing
💡Referrals
💡Affiliates
💡Agencies
💡Customer Acquisition Cost (CAC)
💡Lifetime Gross Profit
Highlights
The importance of promotion for lead generation in entrepreneurship.
Definition and significance of engaged leads in business growth.
The concept of a Lead Magnet as a solution revealing another problem.
Three types of Lead Magnets and their strategic applications.
Strategies for delivering high-value Lead Magnets.
The 2x2 matrix for audience and communication strategies.
Approaches for Warm Outreach and re-establishing communication.
The importance of content in engaging and converting audiences.
Cold Outreach techniques and the significance of personalization.
Paid Ads strategies and targeting for efficient lead generation.
Metrics for measuring the success of promotional campaigns.
Utilizing the 'Core Four' for scaling promotional efforts.
Creating 'lead getters' through customers, affiliates, employees, and agencies.
Strategies for leveraging customer referrals and word of mouth.
The role of employees in lead generation and business growth.
Maximizing the potential of agencies in lead generation.
Affiliate marketing as a lead generation strategy.
The holistic approach to understanding and applying promotional strategies.
Transcripts
The dream of every entrepreneur is to be flooded with leads interested
in their products or services. If you're not getting enough leads, here's the harsh truth:
you're not doing enough promotion. That's why your potential customers don't know about you.
So, what is a lead in the first place? It's a person you can contact. You're
either physically with them, or you have some form of contact information,
such as phone number, email, or address. However, just having leads is not enough.
What you want is to have Engaged leads—people who have shown interest
in what you sell. The real product of promotion is precisely engaged leads.
And this is what 100 Million Dollar Leads by Alex Hormozi is all about. It's the second
book in his customer acquisition trilogy. If you're not familiar with the first book,
100 Million Dollar Offers, you can find the link somewhere here or in the description below to
watch my animated summary. It's better to know it because many concepts are based on it as the first
book explains “What” to sell and this one delves into how to generate interest and leads for your
Offer. Make sure to watch the video until the end to find out the 8 ways to generate leads.
Let's begin! When you promote to engage your prospects,
you can lead them directly to your main Offer. However, before making a purchase, people often
want to know more about what you do and need to build more trust in you or your business. That's
why it is common to start promoting a Lead Magnet. You've probably already experienced giving an
email or contact in exchange for a free or low-cost resource. Well, that was some kind
of a Lead Magnet. It's a commonly used and known practice. However, Hormozi starts here
with the first gem of the book because he better defines the concept of a Lead Magnet like this:
The Lead Magnet is a COMPLETE, free or low-cost solution to a specific and narrow problem that,
once solved, reveals another problem that will be solved by your main Offer.
I admit to being guilty myself in some past businesses of simply giving away
a "free resource" that I thought might be of interest. No! It's not enough. It
should be something that solves a problem your prospect has, which, once solved,
naturally leads them to be interested in your main Offer. If you understand this well,
this alone can turn your business around because the right Lead Magnet will attract your prospects
in quantity, creating Engaged Leads. For example: You're a real estate agent,
and your business is selling houses. You'll have a main offer for this. What happens before that?
What problems does a prospect have initially? For instance, they need an estimate of the value,
photos, home staging, cleaning, etc. Choose one of these and solve it.
There are three types of lead magnets:
Those that reveal a problem the prospect didn't know they had. For instance,
if you sell comprehensive SEO services, you might decide to demonstrate the speed of the
prospect's website using a test, showing them how it impacts their website traffic.
Other lead magnets involve giving full access to a recurring service (the main offer) but
for a limited time. For example, granting access to a software for a trial period or
providing the first cream in a series of creams for a complete beauty treatment.
The third type of lead magnet applies when your main offer has multiple steps and it’s
about giving access to the first step for free or at a low cost. For example, offering a free
wood sealant for a garage door. You give the first one for free and then explain that it
provides only partial coverage, encouraging the prospect to purchase the other two as a bundle.
There are countless ways to come up with and deliver a Lead Magnet, but the best ones are:
• 1. Providing access to a software: For example, a simple spreadsheet or
software that shows your prospects how their statistics compare to the industry average.
• 2. Offering valuable information: Lessons, courses, or similar educational
materials to teach something valuable. • 3. Performing a free or low-cost service:
For instance, a website review. • 4. Giving a complimentary product:
For example, a supplement to try. The idea here is to provide a Lead
Magnet that's so good that people feel compelled to purchase your main offer to compensate you.
Ideally, you want to deliver more value with the Lead Magnet than the cost of your main Offer.
Give away your secrets, then sell the implementation.
If you're hesitant to give away your secrets,
consider this: 99 percent of people may never buy from you,
but they will create or destroy your reputation based on the free Lead Magnet they received.
Remember that all the concepts from the first book, "100 Million Dollar Offer,"
are applicable to creating a Grand Slam Offer for Lead Magnets too.
Now that you have a properly created Lead Magnet, it's time to drive floods of leads towards it,
right? How do you do that? Here's one of the main concepts of this book
that will provide you with great mental clarity to create your lead campaigns,
and in perfect Hormozi style, explained with great simplicity:
There are only 2 categories of audiences you can reach, and there are only two ways
to communicate. This 2 by 2 matrix includes all you need. Let's examine its components closely:
Let's start with the type of audience. Warm Audience:
• These are people who have somehow given you permission to contact them and know you. This
includes family, friends, acquaintances, but also followers, customers, acquired contacts, etc.
Cold Audience: • These are people who have not
yet given you permission to contact them and do not know you. Essentially, they are someone else's
audience. You can access them by buying lists, paying for access on certain platforms, etc.
Now let's move on to the type of communication you can have:
One to One: • When you contact people privately,
when you send a personalized communication directed only to them. This, by the way,
can also be done in large quantities by sending an email to 10,000 people at once,
but if you think about it, each person receives their email as a single message for him or her.
• One to Many:
• In this case, you create a public message visible to everyone at the same time. The classic
example is content on social media, whether it's a message, a video, or even an article.
These are the only four things you can do to let others know about what you do. There are a
thousand variations on how you can apply them, but recognizing the four basic ways brings a lot of
order to your future reasoning and understanding of what campaigns you need to set up.
Now, let's look at each component in detail to understand what you need to
do in each of them. Warm Outreach:
Here, you engage in one-to-one communication with people who have given you permission to contact
them. You don't necessarily have to know them, for example, if they are followers, but they know you.
If you're starting from scratch and need cash, begin with this method. If you think about it,
within your circle of family, real friends, social media friends, contacts, customers,
followers, etc., you have various contacts, more than you might think.
Step 1: Create a list of your contacts. Step 2: Choose the platform to
use to contact them. Step 3: Reach out with a
personalized message about them to re-establish communication, initially without selling or
offering anything. You should communicate like normal human beings. For example: "Hi! How are
you? I heard you had a baby! Congratulations!" Step 4: Repeat this action by sending 100
messages to 100 new contacts per day. If you finish the list, restart from the top.
Step 5: When someone responds, use the A-C-A framework.
• Acknowledge: Repeat what they've told you. For example, if they say, "Yes, thank you,
it's actually my second child!" you respond with "Wow! Two kids?! And you work full-time..."
• Compliment: Give a compliment. For instance, "You're such a super mom! Managing both work
and two kids at home! Congrats!" • Ask: Ask another question,
this time starting to steer towards your offer. For example, if you offer fitness programs, ask,
"Do you still have time to stay in shape and take care of yourself?" Or if you offer cleaning
services, ask, "Do you have someone to help you with cleaning and keeping the house tidy?"
Note that you still haven't offered or sold anything. You continue communicating this way
a little bit in a very normal and natural manner. Step 6: Then you move on to making them an offer,
but you do it in a very indirect way. Most importantly, when you start,
offer your service for free to the first 5 people. Seize the opportunity to explain to them what you
do in terms of a value equation. For example: "By the way, I wanted to ask if you know anyone who
might be interested in this. You know, I now help people achieve... (dream outcome) in...
(time delay). I want to help 5 people for free to have some case studies and reviews. You know,
I help them without... (effort and sacrifices). I've had some wonderful successes so far. Do
you know anyone who might be interested?" If there's any hesitation or they say no,
to ease the situation ask, "Perhaps someone you don't like comes to mind? 🙂"
The important thing, as you can see, is that you haven't asked them to buy anything. You're asking
if they know anyone interested. This approach is not invasive at all. Some will be interested for
themselves, others will introduce you to someone, and some won't respond. But I assure you that if
you continue with the 100 messages per day for 100 days, you'll have more clients than
you can handle. And it's a great way to start basically at no cost, except for your effort.
Step 7: Make it easy. If they say yes,
you should have an easy way for them to access the offer, asking only in return that they leave you a
review. If no one says yes, it means what you're offering doesn't have enough value to justify
their time. Review your offer in this case. Step 8: I can't work for free all the time.
The first 5 clients for free are there to help you learn and gather initial reviews. Then,
for the next 5, offer an 80% discount on the final price. For the 5 after that,
offer a 60% discount on the final price, and so on, until you reach the full price or even higher,
until you find the right sweet spot. The second type of promotion is directed
towards customers who know you, but it's one-to-many by sharing free content on your
channels. The difference from Warm Outreach is that you have more leverage in relation
to the time invested. You create content, and potentially, it's seen by your entire audience.
By consistently publishing more engaging content, you increase your audience, and potentially,
more people will be interested in your products and services. Moreover, free content enhances
the effectiveness of all other promotional forms. It's utopian to think that all customers follow a
straight line, meaning you contact them with an offer and they either buy or not. In reality,
most of the time, you contact them with an offer, they then take a look at your free material,
see who you are and what you do, and only after that they decide whether to buy or not. That's
why the content you publish is essential. When you publish content, keep this pattern
in mind to ensure your content is engaging: Hook - Retention - Reward.
Hook attention: You need to ensure they notice
your content; you have to attract their attention in some way. This is done with catchy headlines,
striking images, or anything that stands out. Retain attention: You need to ensure they consume
your content by providing original, interesting, and valuable content.
Reward attention: You have to satisfy the reason for which they started consuming your content. For
example, if you initially attracted them because they were curious to know something specific,
you need to satisfy that curiosity or explain to them how to do that.
Yeah, everything’s great, but “how do I monetize my free content strategy?” you might ask.
You need to become a master at managing the give and ask ratio. Many make the mistake of
building an audience and then starting to make continuous offers. But by doing so,
they burn out the created list. What you need to do is provide a
lot of content and only occasionally ask for a purchase. You can do this
in two ways. Either you publish a lot of free content and occasionally create one
promotional content. Or you publish a lot of long form free content and,
integrated in a well-balanced manner, you insert a short promotion for your product or service.
Ideally, the longer you can afford to wait to ask for money and continue to provide free content,
the better. In fact, Hormozi coined this variation on the Give-Ask ratio in this way: keep giving
until your audience asks you to sell them something! Right there you've hit the jackpot.
Additionally, alongside giving publicly, you will undoubtedly receive contacts or private requests.
A good strategy is to keep giving publicly and monetize privately with those who contact you.
Now let's move on to the third type of promotion: Cold Outreach, where you reach out one-on-one
to people who don't know you. What does this mean? For example:
knocking on doors, making cold calls, cold emails or messages, etc.
If you've tried, you know it's not easy, but you need to know that if you can make it work,
it's a method that yields incredible and very predictable results once you've built a working
system. Also, with cold contacts, you have the ability to select your target very precisely
and contact only those. Plus, there's the added bonus that your competitors don’t
know what you're doing because you're doing it privately, making it difficult to copy.
The best advice I can give you is to find someone who has already done it to help
you. However, here are some tips to follow. First, you need to find contact lists. There
are software tools to scrape contacts from the web, there are brokers who sell lists,
or you can find contacts manually on the web. When you contact them, you need to somehow
personalize the communication and find a way to start the conversation. Then,
you need to find a way to grab their attention in the first 30 seconds. They don't know you
and tend not to trust you easily. Your goal is to turn them from Cold
Leads into Engaged Leads. Send them to your Lead Magnet or directly to your
offer, depending on your strategy. Lastly, the most important point to
remember is this: it's a numbers game. The more contacts you make, the more chances you have.
And don't limit yourself to just one attempt to contact each lead. Try to contact them cyclically
multiple times and in various ways. Let’s now move on to the fourth
square of this matrix: Paid Ads. This is a form of advertising that
we do towards people we don't know, using one-to-many communication.
Reaching your target is guaranteed. The key here is how efficiently you do it so that you
pay a fair cost, allowing you to profit from your campaigns. To make them work,
the first thing is to understand who to target with your campaigns. The more precise you are, the
more efficient you are, provided that the market is not too local or too small. In that case, it's
better not to be too specific, or else you won't have a sufficiently large audience to address.
Choose a platform that you know at least a little as a user and where
you can find your chosen audience. To target your ideal customer,
there are essentially two ways. Modern platforms allow you to create a potential audience based on
contact or customer lists you already have, and you know are in your target. A platform
like Facebook will create what is called a "lookalike audience." This practice might
terrify your privacy consultant, but if they are good, they'll understand that business needs to
be done and will find a way to incorporate this practice into your Privacy Policy.
The second method is to use the targeting factors available on platforms such as age,
income, gender, interests, location, etc. The framework to use in advertisements
is based on three steps: Call Out, Value, and Call to Action.
Call Outs are whatever you do to attract the attention of your audience. They can
be phrases like "Moms of Clark County" or "Gym Owners", images,
sounds, etc. Anything that grabs your prospect's attention and makes them curious to learn more.
Value is given to the customer when they think that what you're offering costs
little in relation to the benefits it provides. Help them understand what they will get, how,
in what time frame, and with how much effort. Call to Action is the action of telling the
prospect what to do. "Click here now," "Fill out the form below," etc. You need to be extremely
clear here to direct them to your Lead Magnet. Typically, these ads go to a landing page
or a platform form where you collect the prospect's contacts who request the Lead
Magnet, turning them into an engaged lead, and then you can contact them.
For advertising campaigns, it's very important to measure the metrics accurately. You need
to be aware that at the beginning, you have to invest to start the campaigns and they won't work
immediately. So, be prepared to see only expenses in the initial phase and accept it. Once you find
an ad that works, you ride it and recover all you spent and more through the sales you will make.
Which metrics to use to understand if you're doing well? There are two fundamental data points you
need to measure. The first one is the Lifetime Gross Profit, which is the total a customer on
average spends with you minus the cost to deliver the product. For example, if the customer on
average over time buys $150 worth of products, and you spend $50 for the cost of the products and for
delivery, your Lifetime Gross Profit is $100. The other number to track is the Customer
Acquisition Cost. This is how much you spend on average to acquire a customer. You obtain this
by dividing the promotional cost by the acquired customers. For example, if you spend 1000 dollars
on promotion and acquire 10 customers, your Customer Acquisition Cost will be 100 dollars.
Now, this is where it gets interesting. One parameter to measure how the campaign
is performing is to look at the ratio between Lifetime Gross Profit and Customer Acquisition
Cost. If it's greater than 1, your campaign is in profit. But 1 is too little. If the
ratio is above 3, it's a good campaign. If it's below, you need to improve it.
This data is important because it helps you make decisions if you find yourself not selling
as you hoped. If the mentioned ratio is above 3, it means that the promotion is going well,
and you have a sales problem. If it's below 3, it means you have a promotion problem.
For the record, you can achieve ratios much higher than 3 if you find excellent campaigns
and have a good offer. If the ratio is below 3, then you need to improve the campaign,
and you have several ways to do it. One is to review parts of the advertisement and the
target. The other is to upsell high-margin items to customers within the first 30
days to increase the Lifetime Gross Profit. Platforms are constantly changing and have
many technicalities, but the principles remain the same. Watch videos on how to create promos;
people overcomplicate these concepts, but it's not that difficult, and you can do it. Additionally,
later in this video, I'll teach you a trick to help you start using agencies the right way.
Now that you've understood the 4 main ways of promoting,
the "Core Four," let's boost them with steroids. Start with one or two of the four promotional
methods. Find what works. Then ask yourself: what is preventing me from investing more in
this line and doing more promotion, thus increasing the results? Find the
bottleneck and increase the volume of promotion. However, you can do more up to a certain point.
Then suddenly, that same promotion doesn't work as well. So here you have to improve it. To do that,
you need to analyze the customer acquisition flow. For example, you might have a 3-step flow:
they click on your ad, land on the Landing Page, and leave you their contacts. You need
to see which of these 3 steps is the bottleneck and start improving that.
After you've increased and improved the promotion many times and reached a new plateau,
you can create a new campaign: for example, a similar campaign on another platform,
or a new campaign on the same platform. This concludes the description of the "Core
Four." So far, we've looked at the promotional actions you can take to get more leads.
The "Core Four" are not only used to create leads, but you also use them to create "lead
getters" — those who generate leads for you. These consist of four categories:
Customers, Affiliates, Employees, and Agencies. Let's start with Customers. If you can generate
word of mouth about your product, you've hit the jackpot. Your satisfied customers will then
talk to others about your product or service, generating referrals, meaning leads for you.
There are mainly two reasons why you're not getting referrals from your customers. The
first is that what you offer isn't good enough. I know it's tough to accept,
but the sooner you realize it, the better. Think about your personal experiences when you bought
regular products versus extraordinary products. Which of the two did you talk about to others?
The second reason is that you don't ask for them. Incorporate points in various
stages of your promotional actions towards acquired customers where you ask if they
have any referrals for you. Make it easy for your customers, provide them with tools or materials
to introduce what you do and establish what advantage you want to give to them,
their referrals, or both. For example, you could put up your customer acquisition cost
that you would normally pay for paid ads as a prize. Why not offer it as a reward
to your customers or perhaps half to them and half to their referral if they become
a customer? This is a strategy used with great success by companies like PayPal and Dropbox.
Then there are the Employees. If you want to grow your business,
you can't do everything yourself forever. At some point, your available hours run out,
and what you can do reaches a limit. Employees are a great resource. Your role transforms more
and more into a managerial role, and you need to train and get those you hire to produce. When you
have a bit of money available, you can afford to hire really talented people, but at the beginning,
get willing individuals whom you can train to do what you do to generate new leads.
The core four are useful because you can find employees among your acquaintances, you can post
the job ad in your channels, you can look for them through cold recruitment calls, or you can put up
sponsored job ads. As you can see, it's the Core Four, but directed not to find leads, but to find
employees who will then generate leads for you. Let's move on to the Agencies.
There are many agencies in the market that promise to generate leads for you, to manage your paid
promotions. The problem is that very often the results are disappointing for various reasons.
Good agencies are expensive, but it's not always true that a costly agency will give you results.
So, how to use them best? Find a good agency that you know has
achieved good results with someone you know. Ask them to start a collaboration for a few months,
and tell them that you are willing to pay a bit more to learn from them what they do with your
campaigns. After a few months, you'll move to a consulting relationship where they still help
you when needed, but the cost is significantly lower than when they do the work. Be open and
transparent with the agency you choose, and you'll find many that accept this kind of agreement.
It's fantastic because you have an agency with experience that can set up all the campaigns
for you, and as soon as you've learned how to do it, you can do it yourself with an
expert who can still help you if needed. You can start with a moderately priced
agency when you need to begin and set up the basic structure. Then you can repeat
the same agreement with a more expensive and competent agency later on to improve the details.
Let's complete this quartet with Affiliates. Affiliates are businesses or individuals that
usually have their own business and are interested in promoting your products or services because
there is a synergy between the two activities. For example, a company with this business model
rely on other companies that organize courses for those who want to start a business. They offer
their Lead Magnet to the course participants, with which they set up their company for free.
Then they upsell by offering accounting or tax services. When they sell these services,
they pay an affiliate commission to the company that organizes the courses that gave them the
lead. They do nothing else and have a turnover of 50 million dollars a year. Not bad, right?
The point is to identify who your ideal Affiliate is. Then use the Core Four to
promote and recruit affiliates, who will then generate leads for you. To make them work well,
you need to have strategies to ensure they invest in the project and believe in it. For example,
it's important that they buy your product, the one that they will then promote. Also, making
sure they pay for the training is a good idea to ensure they take it seriously. Calculate what you
can offer them as affiliate commissions and put them in the best conditions to succeed early on.
For example, one of the best ways to do this is to create launches that affiliates can promote.
There are various ways to involve them. You can have them give away your Lead Magnet when
someone buys their products, thus increasing the perceived value of their offer. You get the lead,
and then you can try to sell your main offer. Or you can have them sell your Lead Magnet,
and here you can even give them the full profit from the Lead Magnet, and then keep
the sales from the Main Offer for yourself. Or a third model is to pay them commissions
for what they sell of yours. Choose the model that has the better fit for your business, but
remember, the key is to find the right affiliates in the first place and then actively involve and
engage them so they keep selling your products. Pushing and encouraging them becomes your new
role or the role of your affiliate manager, and it can be very profitable if done the right way.
And this is it. These are all the possible ways to create promotions and generate leads,
both directly and through Lead getters. Yes, there are many details to know, but just
having the mental clarity of knowing what can be done has helped me a lot to understand where I was
lacking and where I was getting too fixated. Many times I reached a point where I could no longer
grow a campaign and I stubbornly persisted with it. If I had had this overall vision,
I could have focused on another frame of the Core Four or Lead Getters, and there I would have
had more room to grow. My final consideration about this book is this: many of the strategies
explained will require additional studies on more specific resources to truly apply them, along with
a lot of trial and error. But the right way to read and get the most out of this book is to
understand that it's written for entrepreneurs who want to lead their businesses, not for marketers
hyper-specialized in ads on a single platform. The required skills are different. As entrepreneurs,
the most important thing is to understand the bigger picture and make the right decisions. Once
you do that, you can either learn the tactical part yourself or pay someone to do it. However,
making the right decisions is what counts in the first place. And this book provides you
with the right framework and understanding of what can be done to give you the mental
clarity and ability to make the best decisions to increase your leads. And this is invaluable.
I remind you that this was the summary of the second book in the trilogy that
Hormozi is creating. You can check out the other available videos here on the
screen somewhere. Until next time!
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