Platforms: A shift from Software to Data | Sangeet Paul Choudary

Digital Platforms - by Sangeet Paul Choudary
19 Jul 202202:13

Summary

TLDRThe speaker delves into the evolution of the platform economy, challenging the notion that digitization is the primary shift. Instead, they argue that the real transformation lies in the transition from software to data-driven business models. Over the past 25 years, the software industry has shifted from selling to giving away software for free to gather data, which is now the new value currency. This conceptual shift extends beyond the software industry, heralding a broader movement from traditional 'pipes' to dynamic 'platforms' in various sectors, revolutionizing business model design and operation.

Takeaways

  • 🌐 The speaker began researching the platform economy about four years ago, intrigued by the fundamental changes in the economy and business models.
  • πŸ“ˆ The initial narrative was that the economy was shifting from physical to digital processes, which was seen as the start of the change in business models.
  • πŸ” However, the speaker points out that digitization alone is not the real shift happening; it's just the starting point.
  • πŸͺ The common belief was that physical stores and newspapers would be replaced by online alternatives, which is a channel fallacy.
  • πŸ’‘ The actual shift, according to the speaker, is from software to data, where the value of software is decreasing as data becomes the new asset.
  • πŸ“¦ The traditional software industry is transitioning to giving away software for free to acquire data, which is the new business model.
  • πŸ“ˆ The value of software is moving towards zero as businesses focus on the data they can gather from it.
  • πŸ”„ The speaker further conceptualizes the shift as not just within the software industry but as a broader change applicable to any industry.
  • 🌟 The shift is described as moving from 'pipes to platforms', indicating a fundamental change in how business models are designed and operate.
  • πŸ› οΈ The platform economy is characterized by the use of platforms that facilitate interactions and transactions, rather than traditional linear 'pipe' models.
  • πŸš€ This conceptual shift suggests that industries previously untouched by software can now be revolutionized by adopting platform-based business models.

Q & A

  • What was the initial focus of the research into the platform economy?

    -The initial focus of the research was on understanding the changes in the economy and how it was fundamentally changing the way business works, particularly the shift from physical to digital processes.

  • What is the 'channel fallacy' mentioned in the transcript?

    -The 'channel fallacy' refers to the misconception that the shift happening in the economy is merely a transition from physical channels to digital channels, without considering the deeper implications of digitization.

  • Why is the shift from physical to digital not the real shift happening in the economy according to the speaker?

    -The speaker argues that while digitization is a part of the shift, it is not the real shift because the fundamental change is happening from software to data, where the value is increasingly in the data acquired rather than the software itself.

  • How has the software industry evolved in the past 25 years according to the transcript?

    -Over the last 25 years, the software industry has evolved from selling software to giving it away for free to acquire data, with business models being built around the value of the data collected.

  • What is the significance of the shift from software to data in business models?

    -The significance is that the actual value and price of software are decreasing, as the focus shifts to the data generated by the software, which becomes the primary asset and driver of business models.

  • What does the speaker mean by a shift from 'pipes to platforms'?

    -The shift from 'pipes to platforms' refers to a fundamental change in how business models are designed and operate, moving away from traditional linear models to more interactive and data-driven platform-based models.

  • How does the concept of 'pipes to platforms' relate to industries where software has not traditionally played a role?

    -The concept suggests that the shift to platform-based business models is not limited to the software industry but can extend to any industry, transforming how they operate and create value.

  • What is the main difference between traditional business models and those based on data?

    -Traditional business models often focus on selling products or services, while data-based models prioritize the collection and utilization of data to create value and drive business growth.

  • How does the speaker conceptualize the shift in the economy beyond just the software industry?

    -The speaker conceptualizes the shift as a broader economic transformation that affects all industries, moving from a focus on physical products and services to leveraging data through platform-based models.

  • What is the potential impact of the shift from software to data on future business strategies?

    -The potential impact includes a reevaluation of how businesses create, capture, and deliver value, with a greater emphasis on data acquisition, analysis, and monetization as core components of strategy.

  • How might the shift to platform-based business models change consumer interactions with businesses?

    -Consumer interactions may become more personalized, interactive, and continuous, as platform-based models facilitate ongoing data exchange and the ability to adapt services and offerings in real-time.

Outlines

00:00

🌐 Shift from Physical to Digital and Beyond

The speaker begins by reflecting on their initial research into the platform economy, which was sparked by the fascination of economic changes about four years prior. The dominant narrative at the time suggested a shift from physical to digital processes, which was believed to be the driving force behind the transformation of business models. However, the speaker argues that this perspective is limited, as it leads to a 'channel fallacy,' where the focus is solely on the transition from physical to digital channels. The speaker emphasizes that the real shift is not just about digitization but extends beyond, hinting at a deeper change in the way businesses operate.

πŸ› οΈ Transition from Software to Data-Driven Business Models

Building upon the initial discussion, the speaker delves into the evolution of the software industry, which has traditionally been about selling software. However, they note a significant shift where software is now being given away for free to acquire data. This data acquisition is the new cornerstone of business models, as the value of software diminishes while the value of data increases. The speaker frames this as a transition from a software-centric to a data-centric economy, where the data gathered is the true asset that fuels business growth and innovation.

πŸš€ The Emergence of Platforms Over Pipes

The speaker concludes their thoughts by conceptualizing a broader shift from traditional 'pipes' to 'platforms.' This represents a fundamental change in the design and operation of business models. The shift is not confined to the software industry but is applicable to any industry, regardless of whether software has played a role in the past. The platform model emphasizes the creation of ecosystems where value is generated through interactions and data exchange, rather than through the mere delivery of products or services. This paradigm shift is redefining the landscape of business, moving away from linear value chains to more dynamic and interconnected networks.

Mindmap

Keywords

πŸ’‘Platform Economy

The term 'Platform Economy' refers to a market structure where interactions are facilitated by digital platforms. In the video, the speaker is researching the platform economy and how it fundamentally changes the way business operates, moving from traditional models to ones that leverage digital platforms for transactions and interactions.

πŸ’‘Digitization

Digitization is the process of converting information into a digital format. The speaker mentions that digitization is a dominant narrative in the shift of business models, suggesting a move from physical to digital processes. However, they argue that the real shift is beyond mere digitization, indicating a deeper change in how businesses operate.

πŸ’‘Channel Fallacy

The 'Channel Fallacy' is the misconception that the shift from physical to digital is merely about changing the channel of interaction. The speaker uses this term to critique the simplistic view that all business will move online, instead of recognizing the more profound changes in business models.

πŸ’‘Software Industry

The 'Software Industry' traditionally involves the development and sale of software products. In the script, the speaker points out that the industry is undergoing a shift where software is being given away for free to acquire data, indicating a change in the way value is derived from software.

πŸ’‘Data Acquisition

Data Acquisition is the process of collecting and storing data. The speaker emphasizes that the new business models are based on acquiring data rather than selling software, highlighting the increasing value of data in the digital economy.

πŸ’‘Business Models

Business Models describe the rationale of how a business creates, delivers, and captures value. The video discusses a fundamental shift in business models from selling software to leveraging data, illustrating a significant change in how businesses generate revenue and value.

πŸ’‘Value Creation

Value Creation refers to the process by which businesses develop products or services that customers perceive as valuable. The speaker argues that the value of software is decreasing as the real value lies in the data collected through it, indicating a shift in what constitutes value in the business world.

πŸ’‘Shift from Software to Data

The 'Shift from Software to Data' is a key concept in the video, where the speaker suggests that the real change in business models is not just digitization but a move towards valuing data over software. This shift is characterized by giving away software to collect data, which then becomes the primary asset.

πŸ’‘Pipes to Platforms

The transition from 'Pipes to Platforms' is a metaphor used by the speaker to describe the fundamental change in business model design. 'Pipes' represent traditional, linear business models, while 'Platforms' signify the new model where businesses operate as facilitators in a network, leveraging data and interactions.

πŸ’‘Fundamental Shift

A 'Fundamental Shift' implies a deep and transformative change. In the context of the video, it refers to the core change in how businesses are structured and operate, moving from traditional models to ones that are based on data and platform economies.

πŸ’‘Digital Processes

Digital Processes are workflows or activities that are conducted electronically. The speaker initially discusses the shift from physical to digital processes as part of the broader change in the economy, but later points out that this is not the complete picture of the shift happening.

Highlights

Research into the platform economy began four years ago with a focus on fundamental changes in the economy and business models.

Initial fascination with the shift from physical to digital processes as a key driver of change in business.

The realization that digitization is not the end shift but the beginning of a deeper transformation in business models.

The channel fallacy, where the shift is mistakenly seen as a transition from physical to digital channels.

The actual shift identified as moving from a software-centric to a data-centric economy.

The past 25 years have seen a software industry that is now transitioning to giving away software for free to acquire data.

The value of software is decreasing as the focus shifts to the value of the data being collected.

The conceptualization of a shift from software to data as a broader trend affecting all industries, not just tech.

The introduction of the idea that the shift is not confined to the tech industry but can extend to other sectors.

The conceptual shift from 'pipes' to 'platforms' as a new paradigm for designing and operating business models.

The fundamental change in how business models are designed, moving away from traditional pipelines to dynamic platforms.

The importance of understanding the underlying shift in the economy to predict and adapt to future business trends.

The potential for data to become the primary asset and driver of business value in the platform economy.

The implications of the shift for traditional business models and the need for adaptation to remain competitive.

The role of data acquisition and analysis in creating new business opportunities and value propositions.

The challenge of transitioning from a product-based to a data-based business model and the strategic considerations involved.

The potential for data-driven platforms to disrupt and redefine industries beyond the traditional tech sector.

Transcripts

play00:00

when i looked at uh when i started this

play00:03

uh research into the platform economy a

play00:06

few years back uh around four four years

play00:08

back though at that time i was really

play00:10

fascinated with this idea of what's

play00:12

changing in the economy what's happening

play00:15

that is fundamentally changing the way

play00:16

business works

play00:18

one of the

play00:19

dominant narratives at the time was that

play00:21

the shift that's happening is a shift

play00:23

from physical processes to digital

play00:25

processes and that's fundamentally

play00:27

that's that's where the shift starts but

play00:29

digitization is where the shift in

play00:32

business models starts but that is not

play00:34

the real shift that's happening because

play00:36

when we when we think of the shift from

play00:38

physical to digital we start making

play00:40

predictions like we won't have stores

play00:41

tomorrow we will have everything online

play00:43

we won't read newspapers we'll leave

play00:45

everything online we won't be talking to

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people in the real world we'll only be

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talking to people online and when we

play00:50

start thinking of digitization that's

play00:52

the way we think about it we end up with

play00:54

a channel fallacy we believe that the

play00:56

shift that is happening is in the

play00:58

channels from a physical channel to a

play01:00

digital channel

play01:01

but that was not really the actual shift

play01:03

that was happening that

play01:05

digital was driving the shift but that

play01:07

was not really the end shift that was

play01:08

happening so when i uh went further into

play01:11

it i started thinking of it and framing

play01:14

it as a shift that's happening from

play01:16

software to data

play01:18

and what i mean by that is that over the

play01:20

last 25 years we've built a huge

play01:22

software industry that sells software

play01:25

with increasingly moving to an error

play01:28

when we are not selling software anymore

play01:31

we are giving away software for free to

play01:34

acquire data and building this business

play01:36

models based on that data

play01:38

so the actual value of software the

play01:40

actual price of software is increasingly

play01:43

moving to zero because the value lies in

play01:45

the data that is being acquired

play01:47

but when i thought about it a bit

play01:48

further

play01:49

i

play01:50

came to the conclusion that this shift

play01:53

was not merely a shift that's happening

play01:55

in the software industry it's a shift

play01:56

that can move into any industry where

play01:58

software never has had a role to play in

play02:00

the past and that's when i uh sort of

play02:03

conceptualized this as a shift from

play02:05

pipes to platforms which is a

play02:06

fundamental shift in the way business

play02:09

models are designed in the way business

play02:11

models work

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Related Tags
Digital ShiftPlatform EconomyData AcquisitionSoftware IndustryBusiness ModelsEconomic ChangeChannel FallacyData ValueOnline BusinessInnovation TrendsTech Disruption