Virtual Tour Medan - Bandung | Proses Transfer In, City Tour, Transfer Out | Usaha Perjalanan Wisata

Summary

In this training video, Pingkan, a tour guide, demonstrates the entire process of managing a tour, from airport transfers to hotel check-ins and check-outs. She explains the preparation steps for a smooth journey, including handling important documents like boarding passes, hotel vouchers, and guest lists. Throughout the script, Pingkan shares local landmarks and their historical significance, such as the Sastranegara Monument and Gedung Sate in Bandung. The video also covers the process of safely returning tourists to the airport, ensuring a seamless and informative experience for the guests.

Takeaways

• 😀 The script discusses the process of handling tourists' transfers from the airport to the hotel and vice versa in the context of a travel agency in Indonesia.
• 😀 The first step in the transfer process is ensuring the necessary preparations such as the 'pending board' (name board), identification, hotel vouchers, and passenger lists are in order.
• 😀 The 'pending board' should ideally be held above the head but was demonstrated awkwardly in the video due to studio constraints.
• 😀 Tourists are welcomed and briefed about their trip, with the tour guide introducing themselves and their team, such as the 'propagation' (likely meant to be 'partner') and 'contractor'.
• 😀 The guide provides interesting facts about landmarks in Bandung, such as the Monumen Pahlawan and the Pasopati Bridge.
• 😀 The significance of the name 'Pasopati' for a bridge is explained, with the name coming from the combination of 'paste' and 'Surapati'.
• 😀 The 'Gedung Sate' (a famous building in Bandung) is discussed, with the guide mentioning the story behind the building's name and design.
• 😀 The script also explains the history of Jalan Dago, where the name comes from a local legend involving a jungle filled with wild animals and eerie sounds.
• 😀 Upon arriving at the hotel, tourists are informed about the location of their rooms, including room numbers and floors, as well as key details like breakfast times.
• 😀 The script wraps up with a demonstration of the transfer-out process, where tourists are checked for missing luggage and reminded to prepare their boarding passes for the flight.
• 😀 The guide expresses gratitude to the tourists for choosing the agency's services and wishes them a pleasant journey ahead.

Q & A

What is the purpose of the video transcript?

The purpose of the video transcript is to demonstrate the process of handling tourists, including the transfer from the airport to the hotel and from the hotel to the airport, as well as giving insights into the city of Bandung.

What is meant by 'transfer in' and 'transfer out' in the context of this video?

'Transfer in' refers to the process of picking up tourists from the airport and taking them to the hotel, while 'transfer out' refers to the process of taking tourists from the hotel to the airport for their departure.

What preparations are needed for the transfer process from the airport to the hotel?

For the transfer process, the necessary preparations include having a 'Beijing board' (name board), personal identification, a hotel voucher, and a list of the tourists' names.

How should the Beijing board be held during the transfer process?

The Beijing board should ideally be held above the head to be visible to tourists, although in the video, it was briefly held at chest height due to the studio setup.

What is the significance of Monumen Pahlawan Sastranegara mentioned in the video?

Monumen Pahlawan Sastranegara is a monument dedicated to the hero, Husein Sastranegara, who played a significant role in the development of the Husein Sastranegara Airport in Bandung.

Why is Gedung Sate called Gedung Sate?

Gedung Sate is named after the decorative 'sate' (satay) shape at the top of the building, which resembles a skewer of satay, though it actually represents a lotus flower. The six dots on the building symbolize the cost of its construction.

What is the historical origin of the name 'Jalan Dago'?

The name 'Jalan Dago' comes from a time when the area was a dense forest with wild animals, and people used to say 'God ago' or 'waiting', which evolved into the name 'Dago'.

What should tourists prepare when leaving the hotel for the airport?

Tourists should ensure they have their luggage ready and make sure nothing is left behind in the hotel. They should also have their boarding passes ready, as they need to be at the airport at least one hour before their flight.

What is the purpose of the video segment involving the tour guide's interaction with tourists?

The purpose of this segment is to demonstrate how a tour guide introduces themselves to tourists, provides information about the local landmarks, and ensures tourists' comfort and readiness during the transfer process.

What key information is shared with tourists when they arrive at their hotel?

Tourists are given their hotel room number, with instructions on where their room is located (floor and room number). Additionally, information about breakfast times and checkout procedures is provided.